REFERENCES:

1. Sinha, T.K. “Human Resources Development: Concepts, Concerns and Functions”,

State Bank of India’s Monthly Review, New Delhi, October 1982, Vol. XI, No, 10, pp
399-401.
2. Dixit, G.R., “Training and Human Resource Development”, State Bank of India’s
Monthly Review, New Delhi, June 1985, Vol. XXVI, No.6, pp. 25-29.
3. Rao. T.V. and Pereira, D.F., “Recent Experiences in Human Resource Development”,
Oxford & IBH Publishing Co, New Delhi, 1986, pp.
70-71.
4. Kulkarni, S.S., “Future Possibilities in HRD Area for Banks” in T.V. Rao, K.K. Varma,
Anil K. Khandelwal and E. Abraham (ed.), Rawat Publications, Jaipur, 1988, pp. 46-53.
5. Mc Lagan, P.A. ”Models for HRD Practice”, Training and Development Journal, New
Delhi, 1989, 41 (9), 49-59.
6. Choudary Roy, H. “Human Resource Development: Challenges for 2000 A.D.”
Personnel Today, Trivendrum, A Quarterly publication of NIPM, October- December
1992, Volume- XIII, No. 3 pp. 9-10.
7. Krishna Murthy, G. “Managing Business Environment”, in Managerial Skills for
Technical Personnel (ed.), Thomas Mathew, S. Ravi Sankar & R.K. Mishra, Jaico
Publishing House, Bombay, 1994.
8. Samba Siva Rao, N. “Human Resource Development in India-A Study with reference
to Development of Managerial personnel in selected Public Sector Undertakings”,
Unpublished thesis submitted to Andhra University, Visakhapatnam, 1994.
9. Visweswara Rao, P. “Human Resource Development in Banking Sector- A Study of a
Public Sector Bank in Andhra Pradesh”, Unpublished thesis submitted Andhra
University, Visakhapatnam, 1996.
10. Hitt, M.A., Keats, B.W. & De Marie, S.M. “Navigating in the New Competitive
Landscape: Building Strategy, Flexibility and Competitive Advantage in the 21 st
Century”, Academy of Management Executive, 1998, 12, 22-24.
11. Venkataratnam, C.S. “Human Resource Development for Adjustment at the Enterprise
Level”, International Labor Office Publications, CH-1211, Geneva 22, 1999. pp. 37-38.
12. Rao P.L. “National HRD Strategy for the New Millennium”, Personnel Today,
Trivendrum, January-March, 2000, Vol. XX, No 4, pp 35-36.
13. Rao, TV, Raju Rao and Taru Yadav, “A Study of HRD Concepts, Structure of HRD
Departments and HRD Practices in India, Vikalpa, The Journal for Decision makers,
Ahmedabad, January-March 2001, Vol.26, No.1, pp.49-63.
14. Srinivas R. Kandula, “Strategic Human Resource Development”, Prentice Hall of India
Pvt Ltd, New Delhi, 2001, pp. 82-83.
15. Chakravarthy, E. Ajantha, Corporate HRD: “Whatever Manager should know about
Human Resource Development”, Crest publishing house, New Delhi, 2002, pp. 204-
213.
16. Dr. Mishra O. P and Dr. Ganguli D, Indian Journal of Training and Development,
“Current trends in Extention Training”, Volume:XXXII, No.1, Jan-Mar 2002, PPNo.5-
11.
17. Kohok, M.A. & Prasad, C.N. “Human Resource Development in District Central Co-
operative Banks”, Personnel Today, Trivendrum, October-December 2002, pp. 33-36.
18. Rani Geeta Priyadarshini, R. and Venkatapathy, R. “Extent of HRD Practices in the
Banking Industry”, Prajnan, Journal of Social and Management Sciences, New Delhi,
October-December, 2002 Vol. XXXI, No.3, pp.223-225.
19. Shobha Ahuja, “Creating Corporate Advantage through Human Resource
Development”, Vision, The Journal of Business Perspective, Gurgaon, January-June
2002, pp.73-79.
20. Tanuja Agarwala, “The Practice of HRD: Internal Customers View”, Vision, The
Journal of Business Perspective, Gurgaon, June 2002, pp.25-32.
21. Vidya A. Salokhe (2002)Vidya A. Salokhe, “A Study of Human Resource Development
Practices in Scheduled, Cooperative and Public Sector Banks in Kolhapur District”,
Unpublished Ph.D. Thesis, Shivaji University, Kolhapur, 2002.
22. Gopala Krishna, H.N. “Training and Development- A New Approach at BEL”, The
Indian Journal of Training and Development, New Delhi, January-June 2003, Vol.
XXXIII, No. 1 and 2, pp. 85-88.
23. Dr.Annu Radha, Indian Journal of Training & Development, “Designing a Human
Resource Development Training for a development, organisations”, Volume: XXXIII,
No.3 & 4, Jul-Dec 2003, PPNo.99-110
24. Madhurendra K. Varma, “HRD and Beyond…. For Excellence”, Personnel Today,
Trivendrum, October-December 2003, PP NO.5-9.
25. Mishra, K. “A Study of HRD in LIC of India”, Unpublished thesis submitted to
Kurukshetra University, Kurukshetra, 2003.
26. Bhaskar Nambiar, “Developing Proactive HRD Practices for Good and Bad times”,
Personnel Today, Trivendrum, January-March 2004, pp. 31-33
27. Bishnu Prasad Sahu, “Human Resource Development for Industrial Workers – With
special reference to Tea Industries” in Assam, Thesis published by Mittal publications,
New Delhi, 2004.
28. Kishore Babu, A. Human Resource Development Climate: A Case Study of BHPV Ltd,
Visakhapatnam”, Unpublished thesis submitted to Andhra University, Visakhapatnam
2004.
29. Neelu Rohmetra, “Understanding Transformative Role of Information Technology in
Promoting HRD: The Case of Jammu and Kashmir Bank Ltd”., Prajnan, Journal of
Social and Management Sciences, Pune, 2004-05, Vol. XXXIII, no.2, pp. 145-158.
30. Patel, M.K. & Bhuvana, K. Iyer, “HRD Practices in Drugs and Pharmaceuticals
Industry”, The Indian Journal of Commerce, New Delhi, January-March, 2004, Vol.57,
No.1 2004, pp 86-91.
31. Rao A. U, “Management Science”, Book, 2nd edition, March, 2004, page No. 311 &
312.
32. Rodrigues Lewlyn L.R, “Correlates of Human Resource Development Climate
Dimensions: An Empirical Study in Engineering Institutes in India”, South Asian
Journal of Management, Hyderabad, 2004, Vol. 11, No.2, pp. 81-82.
33. Srinivas, B.S.S. “Human Resource Development - A Study on the Perceptions of
Software Professional in Hyderabad”, Unpublished thesis submitted to Andhra
University, Visakhapatnam, 2004.
34. Anil Kumar Singh, “HRD Practices and Philosophy of Management in Indian
Organisations”, Vikalpa, The Journal for Decision-Makers, Ahmedabad, April-June
2005, Vol.30, No.2, pp.71-79.
35. Anukool M. Hyde and Sanjyot Pethe, “Impact of HRD Climate on Empowerment and
Organisation Citizenship Behaviour”, Journal of Organisational Behaviour, ICFAI,
Hyderabad, July 2005, Vol. IV, No.3 pp.45-46.
36. Chalam, G.V. and Srinivas, M.L. “Gender-wise Perceptions & Attitudes on HRD
Climate in Indian Banking Sector”, The Indian Journal of Commerce, New Delhi,
October-December 2005, Vol. 58, No. 4, pp.
62-71.
37. Debi, S. Saini, HRD Through Vocational Training: The Indian Model”, Indian Journal
of Industrial Relations, New Delhi, April 2005, Vol. 40, No.4, pp. 529-530.
38. Manikandan, P. and Anwar, M.M “HRD through Training”, HRM Review, ICFAI,
Hyderabad, July 2005, pp.53-54.
39. Srivastava, V.N. and Ghosh, K. “Challenges of HRM and HRD- Emerging Paradigm”,
Journal of Organisational Behaviour, ICFAI, Hyderabad, October 2005, Vol. IV, No.4,
pp 81-82.
40. Bhattacharya Subhaseesh, “Strategic HR For Tomorrow”, HRD Newsletter, New Delhi,
March 2006, Vol. 21 Issue 12 pp.28-29.
41. Chakraberty Shampa, “Human Resource Performance Improvement and the Role of the
Analyst”, HRM Review, ICFAI, Hyderabad, August 2006, pp.61-62.
42. Dr. Srimannarayana M, Indian Journal of training Development, “Training trends in
India”, Volume: XXXVI, No.2, April-June 2006, PPNo.41-56.
43. Mohaptra, Nikunja Bihari, “Human Resource Development Climate Survey in Bokaro
Steel Plant” Unpublished thesis submitted to Department of Management, Aligarh
Muslim university, 2006.
44. Mufeed S.A., “The Need for a focus on key elements of HRD Climate in Hospitals –
An empirical study”, Management & Labor Studies, Jamshedpur, February 2006,
Vol.31, No.1, PP. 57-69.
45. Pooja Purang, “HRD Climate: A Comparative Analysis of Public, Private and
Multinational Organisations”, Indian Journal of Industrial Relations, New Delhi,
January 2006, Vol. 41, No. 3, pp. 407-408.
46. Rajasekhar, H. and Suresh Poojary, “Problems and Challenges of Human Resource
Development in the Tourism Industry”, Journal of Organisational Behaviour, ICFAI,
Hyderabad, October 2006, Vol.4, pp.65-66.
47. Sonal Saxena, “Human Resource Development Climate in Indian IT Companies”,
Journal of Organisational Behaviour, ICFAI, Hyderabad, February 2006, Vol. 5, No.
2, pp. 57-58.
48. Suhas Prabhakar, P. “A Study of Human Resource Development through Management
Education and Training”, Unpublished thesis submitted to Department of Management,
Rashtrasant Tukodoji Maharaj Nagpur university, Nagpur, 2006.
49. Chen, Lam &Zhong (2007). Leader–Member Exchange and Member Performance: A
New Look at Individual-Level Negative Feedback-Seeking Behavior and Team-Level
Empowerment Climate. Journal of Applied Psychology 92(1). P-202–212.
50. Dirk De Clercq&Imanol Belausteguigoitia Rius (2007). Organizational Commitment in
Mexican Small and Medium‐Sized Firms: The Role of Work Status, Organizational
Climate, and Entrepreneurial Orientation.
51. Dr. Prathana Dwivedi & Prof. Pooja Purang, Indian Journal of training and
Development, “Training needs Identification and Evaluation: Case Studies Indian
Organisation”, Volume: XXXVIII, No.1, January-March 2007, PPNo.5-21.
52. Dr.Ramanaiah G, & Prof. Balaji K. D, Personnel Today, “C.E.A.L. approach in training
– A Lateral Thinking Technique for Professional Effectiveness”, Volume: XXVIII, No.
1, April - June 2007, PPNo.40-42.
53. Dr. Ravindra Jain, Rajat Chattarjee and Sarita Jain, The Indian Journal of industrial
relation, “Motivational climate in selected institutions of ICT education and training:
An empirical study,” volume 43, No. 1, July 2007, PPNo.51-64.
54. Gurkoo, Feroz Ahmad, “An Assessment of Human Resource Development Practices in
the Universities of Jammu & Kashmir state, Unpublished thesis submitted to University
of Kashmir, Srinagar, Department of Management, 2007.
55. Jyotsna Bhavnagar (2007). Predictors of organizational commitment in India: strategic
HR roles, organizational learning capability and psychological empowerment. The
International Journal of Human Resource Management. Vol 18(10). P-1782-1811.

56. Mir Parvez Ahmed, “A Study of HRD Climate and its impact on Patient’s
Satisfaction”, Unpublished thesis submitted to Department of Management, University
of Kashmir, Srinagar, 2007.
57. Nageswara Rao, Ch. B., “A Study on HRD Climate in Vijayawada Thermal Power
Station”, Unpublished thesis submitted to Department of Commerce & Management,
Acharya Nagarjuna University, Guntur, A.P., 2007.
58. Prof. Indira. J. Praksh, NHRD Network Journal - “Organisational Change”, Vol: 1,
special issue, November 2007, PP No. 9.
59. Raquel Velada António Caetano, (2007),"Training transfer: the mediating role of
perception of learning", Journal of European Industrial Training, Vol. 31(4) pp. 283 –
296.
60. Sandra Watson and Gillian A Maxwell (2007)2: Conducted a research on HRD from a
functional list perspective: The views of line managers advances in developing human
resources. SanFranciso, Feb 2007, Vol.9, Issue 1 P.P. 3.
61. Soumendu Biswas & Arup Varma (2007). Psychological climate and individual
performance in India: test of a mediated model. Employee Relations Vol. 29 No. 6, pp.
664-676.
62. Srimannarayana, M. “Human Resource Development Climate in a Dubai Bank”,
Journal of Organisational Behaviour, ICFAI, Hyderabad, January 2007, Vol. VI, No.1,
pp. 33-34.
63. Vijaya Banu, C. “A Study on HRD Climate with special reference to Public Sector
Cement Corporation. Journal of Management Research, New Delhi, October 2007,
Vol. VI, No. 10, pp. 37-49.
64. Chandra Sekhar Pingali, NHRD Network Journal, “Global HR challenges for the HR
professional and the Function”, January 2008, Vol: 2, issue: 1, PP No. 58.
65. Dr. Rao T. V, NHRD Network Journal - “Organisation Development experiences, A
case for enriching HRD through OD”, Vol: 2, issue: 3, July 2008, PP No. 71.
66. Dr. Sheela Rani S, HRD Newsletter, “Role of Employee Assistance programs in
Handling stress and Burn well”, Vol: 24, issue:4, July 2008 - PP No. 18 & 19.
67. Dr. Thakare D. G, HRD Newsletter, “Challenges of Emerging HR Realities in the
context of Globalisation”, Vol: 24, issue: 6, September 2008, PP No. 26.
68. Dr. Usha Devi. N, HRD Newsletter, “HR challenges - Today and Tomorrow”, Vol: 24,
issue: 7, October 2008, PP No. 33.
69. Makarand Upadyaya, HRD Newsletter, “Understanding VALUE of your Employees”,
vol : 24, issue : 8, November 2008, PP No. 34.
70. Pooja Purang, “Dimensions of HRD Climate: Enhancing Organisational Commitment
in Indian Organisations. The Indian Journal of Industrial Relations, New Delhi, April
2008, Vol.43, No.4, pp.528-542.
71. Prakash R. Pillai, “Influence of HRD Climate on the Learning Orientation of Bank
Employees”, The Indian Journal of Industrial Relations, New Delhi, January 2008,
Vol. 43, No. 3, pp.406-418.
72. Rajes Kumar Bhat, HRD Newsletter, “Employee Motivation to Build strong HR in
your RCI”, Vol: 24, issue: 3, June 2008, PP No. 21.
73. Srimannaraya, M. “Human Resource Development Climate in India”, The Indian
Journal of Industrial Relations, New Delhi, October 2008, Vol.44, No. 2, pp.248-255.
74. Trimurthi Rao M, & Prathima B, HRD Newsletter, “Strategic HRD practices for
organisational Excellence”, Vol: 24, issue: 2, May 2008, PP No. 20.
75. Archana Bhaskar, NHRD Network Journal, “People Development - The intangible
contribution of HR to Business”, Vol: 2, issue: 4, January 2009, PP No. 2.
76. David McGuire Lauren McLaren, (2009),"The impact of physical environment on
employee commitment in call centers", Team Performance Management: An
International Journal, Vol. 15 (2) pp. 35 – 48.
77. Dr. Arun Kumar, & Prof. K. RAMESH, HRD Newsletter “Economic Tribulence and
the HR Profession”, Vol: 25, issue: 8, November 2009, PP No. 28.
78. Ms. Namita Bangera – Student of Atharva of Management, Mumbai – (2009) – HRD
Newsletter – “Creativity in Training and Development” – Vol: 25, issue: 1, April, 2009.
PP No. 26.
79. Prof. SRINIVASA REDDY G. & MADHAVI M, HRD Newsletter- “HR Responses to
Economic Meltdown”, Vol: 25, issue: 6, September 2009, PP No 27.
80. Rahul, HRD Newsletter, “Celebrating success with Reward and Recognitions”, Vol:
24, issue: 11, Feb 2009, PP No. 40 & 41.
81. Sanchita Lahiri, HRD Newsletter, “Employee Motivation in Times of Recession”, Vol:
25, issue : 3, January, 2009, PP No. 51
82. Shekar. N, NHRD Network Journal, “Work life balance - Apriority for both employee
and employer”, Vol: 2, issue: 3, July 2009, PP No. 76.
83. Snehal Singh, HRD Newsletter, “HR - The New Driver on the Seat”, Vol: 25, issue: 4,
July, 2009, PP No. 21.
84. Sundar Ramchandran & Sangeeta Sing, HRD Newsletter, “Right training and Right
sizing for survival”, vol: 24, issue: 12, Mar 2009, PP No. 20 & 21.
85. Vaman Kamath K., NHRD Network Journal, “Institution Building”, Vol: 2, issue:4,
October 2009, PP No. 60.
86. Gaurav, HRD Newsletter, HR-The silent turnaround specialist – ISSN - 0974 – 1720 –
Vol: 25, issue: 10 – January 2010 – PP No. 30 & 31.
87. Monica Lee (2010). Shifting Boundaries: The Role of HRD in a Changing World.
Advances in Developing Human Resources 12(5) 524– 535.
88. Priyanko Guchait & Seonghee Cho (2010) the impact of human resource management
practices on intention to leave of employees in the service industry in India: the
mediating role of organizational commitment. The International Journal of Human
Resource Management, Vol. 21, No. 8, June 2010, PP No-1228–1247.
89. Prof. Aparna Sethi (2010), HRD Newsletter – “Gloomy Reality of HR in young
minds”, ISSN - 0974 – 1720. Vol: 25, issue: 12 – Mar 2010 – PP No. 29.
90. Richa Chaudhary, Santosh Rangnekar &Mukesh Barua (2010). Relation between
human resource development climate and employee engagement: Results from India.
Europe’s Journal of Psychology, 7(4), pp. 664-685.
91. Thomas N. Garavan& David McGuire (2010). Human Resources Development and
Society: Human Resource Development’s role in Embedding Corporate Social
Responsibility, Sustainability and Ethics in Organizations. Advances in Developing
Human Resources. Vol 12(48).p-487-507.
92. Benjamin Akinyemi (2011) An Assessment of Human Resource Development Climate
in Rwanda Private Sector Organizations ‖International Bulletin of Business
Administration ISSN: 1451-243X Issue 12 (2011) © Euro Journals,

93. Brad Shuck (2011). Integrative Literature Review: Four Emerging Perspectives of
Employee Engagement: An Integrative Literature Review. Human Resource
Development Review. Vol.10.
94. Brad Shuck and Thomas G. Reio (2011). The Employee Engagement Landscape and
HRD: How Do Link Theory and Scholarship to Current Practice? Advances in
Developing Human Resources XX(X) 1– 10.
95. Dr. Padma Kumar, NHRD Network Journal, “HR and employee relations”, Vol:4,
issue: 1, January 2011, PP No. 86.
96. Soumendu Biswas Arup Varma, (2011),"Antecedents of employee performance: an
empirical investigation in India", Employee Relations, Vol. 34 Iss 2 pp. 177 – 192.

97. Chaudhary, G. (2012)10 Influence of Employee perception towards Human Resource

Practices and organizational Support on their Citizenship Behavior in Private sector
Banks- An Indian Perspective‖, Zenith International Journal of Multidisciplinary
Research Vol.2 Issue 10, October 2012, ISSN 2231 5780.
98. Ji Hoon Song, Judith A. Kolb, Ung Hee Lee & Hye Kyoung Kim (2012).Role of
transformational Leadership in Effective Organizational Knowledge Creation Practices:
Mediating Effects of Employees’ Work Engagement. Human Resource Development
Quarterly, vol. 23, no. 1.p-65- 101.
99. Nadeem Ahmed Bashir, Anwar Rasheed & Khawaja Jehanzeb (2012). An Exploration
of Predictors of Organizational Citizenship Behavior and its significant link to
Employee Engagement. International Journal of Business, Humanities and Technology.
Vol 2(4). P-99-106.
100. Richa Chaudhary, Santosh Rangnekar &Mukesh Kumar Barua (2012). HRD Climate,
Occupational Self-Efficacy and Work Engagement: A Study from India. The
Psychologist-Manager Journal, 15: 86–105.

101. AakankshaKataria, Pooja Garg, &Renu Rastogi (2013). Does Psychological Climate
Augment OCBs? The Mediating Role of Work Engagement. The Psychologist-
Manager Journal, American Psychological Association, Vol. 16, No. 4, 217–242.
102. AakankshaKataria, Pooja Garg &Renu Rastogi (2013). Employee Engagement and
Organizational Effectiveness: The Role of Organizational Citizenship Behavior. IJBIT;
Volume 6(1). P- 102-113.

103. Baek-Kyoo (Brian) Joo&Taejo Lim (2013). Transformational Leadership and Career
Satisfaction: The Mediating Role of Psychological Empowerment. Journal of
Leadership and Organizational Studies. Vol XX(X) 1–11.
104. Jacob Cherian & Jolly Jacob (2013). Impact of Self Efficacy on Motivation and
Performance of Employees. International Journal of Business and Management; Vol.
8(14). P-80-88.
105. Dominik Froehlich, Mien Segers& Piet Van den Bossche (2014). Informal Workplace
Learning in Austrian Banks: The Influence of Learning Approach, Leadership Style,
and Organizational Learning Culture on Managers’ Learning Outcomes. Human
Resource Development Quarterly, Vol. 25(1). P-29-58.

106. Eka Afnan Troena, Djumhahir Mintarti Rahayu (2014). Organizational Culture,
Transformational Leadership, Work Engagement and Teacher’s Performance: Test of a
Model. International Journal of Education and Research. Vol. 2 (1). P-1-14.
107. Nicolas Gillet & Christian Vandenberg he (2014). Transformational Leadership and
Organizational Commitment: The Mediating Role of Job Characteristics. Human
Resource Development Quarterly. Vol. 25(3).p-321-347.
108. Yu Kyoung Park, Ji Hoon Song, Seung Won Yoon &Jungwoo Kim (2014). Learning
organization and innovative behavior; the mediating effect of work engagement.
European Journal of Training and Development. Vol 38(1). P-75-94.
109. Y. Benazir, V. Devi Priya (2014) “A Study on the HRD Climate and its Influence on
the Performance among the Employees”, International Journal of Research and
Development – A management Review (IJRDMR), ISSN (Print): 2319-5479, Volume-
2, Issue -4.
110. Anjan Bowmick(2015) – “Examining the relationship between organisational structure
and perceived innovations” – A studying on Indian Corporations- NHRD Network
Journal. ISSN-0974-1739 Vol.8 Issue 2 P.P.39
111. Ashutosh Muduli, (2015),"High Performance Work System, HRD Climate and
Organisational Performance: An Empirical Study", European Journal of Training and
Development, Vol. 39(3).
112. Liat Eldor & Itzhak Harpaz (2016). A process model of employee engagement: The
learning climate and its relationship with extra-role performance behaviors. Journal of
Organizational Behavior, J. Organiz. Behav. 37, 213–235.
113. Zeinab Inanlou, Ji-Young Ahn, (2017) The Effect Of Organizational Culture On
Employee Commitment: A Mediating Role Of Human Resource Development In
Korean Firms. The Journal of Applied Business Research, Volume 33, Number 1.
114. Ali, Muhammad; Lei, Shen; Wei, Xiao-Yong (2018) The mediating role of the
employee relations climate in the relationship between strategic HRM and
organizational performance in Chinese banks, Journal of Innovation & Knowledge,
ISSN 2444-569X, Volume- 3, Issue – 3, pp 115 -122.
115. Daniel Thoman, Robert Lloyd (2018) A Review of the Literature on Human Resource
Development: Leveraging HR as Strategic Partner in the High Performance
Organization, Journal of International & Interdisciplinary Business Research, ISSN
2332-3434, Volume- 5. Article-9.
116. Mohanad Ali Kareem, Ibrahim Jaafar Hussein (2018) A study on the impact of HRD on
employee performance and organizational effectiveness. Journal Management
Dynamics in the Knowledge Economy, ISSN (Online) 2392-8042, Vol.7 (2019) no.3,
pp.307-322.
117. Ram Shankar Uraon 2018, Examining the Impact of HRD Practices on Organizational
Commitment and Intention to Stay Within Selected Software Companies in India.
SAGE JOURNALS, VOL 20, ISSUE 1, 2018.P-11-43.
118. M. R. S. Surya Narayana Reddy, Dr. T. Narayana Reddy, Dr.C. Viswanatha Reddy
(2019) Mediation Effect of HRD Mechanism between OCTAPACE Culture and Job
.Satisfaction – A Study. International Journal of Management Studies, ISSN(Print)
2249-0302, ISSN (Online) 2231-2528.Vol. – VI, Issue- 1(1).