--D HILLON CGPA: 3.

5/4
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EDUCATION
Indian School of Business | PGP in Management (Intended Majors - Operations & Strategy) Apr’19 − Present
• Director, Graduate Student Board, Academic Affairs Council - Elected to represent student body in academic policy decisions
− Received highest rating (8.9/10) by student body among 7 councils & 25 clubs for effective performance and initiatives
− Led a 7-member team to resolve 460+ queries of student community by instituting a grievance redressal system
− Increased monthly peer-to-peer sessions by 150% by designing an incentive system for student tutors, benefitting 220+ students
• Pro-bono Consulting (ongoing) - Advising rePurpose, a plastic neutral platform aiming to offset plastic usage by organizations
− Devised go-to-market strategy for entry into sectors of hospitality and e-commerce and conceptualized revenue models
Manipal Institute of Technology | B. E. (Mechanical) | CGPA 9.27/10 (Top 5%) Jul’10 − May’14
• Team Manager, Formula Manipal - A Formula SAE (Society of Automotive Engineers) racing car student project
− Led a team of 5 members to develop a strategic roadmap for handling finances and public relations for the project
− Raised INR 2.1 Mn (15% YoY growth) by onboarding 25+ corporate sponsors such as L&T, Tata Steel, Indian Oil, RedTape, etc.
Certification: Six Sigma Green Belt Professional, certified by KPMG for Total Quality Management and Lean Production
WORK EXPERIENCE
Larsen & Toubro Ltd. | Water & Effluent Treatment Division| Assistant Manager (Operations), Delhi Jul’14 − Mar’19
~5 years of cross-functional experience in operations management, vendor management, financial planning, project management, and
quality auditing for water treatment and water supply EPC projects (Engineering, Procurement and Construction)
Key Achievements
• Youngest to head quality department of a regional office covering 9 projects worth INR 19.7 Bn (avg. experience - 13 years)
• Rated ‘Outstanding Performer’ (rating 8/8, Top 2%) for 2 consecutive years with 2 fast-tracked promotions in 3 years (avg. 4 years)
• Presented with ‘Jal Award-2017’ (15/4200+ employees) for highest KPI rating while managing two roles (QA & Financial Planning)
• Received ‘Young Leader Award-2015’ (3/190+ trainees) for highest client satisfaction rating (94%) for 3 consecutive quarters
Operations Excellence
• Led QA/QC teams of 9 projects (31 employees) to build and implement quality management system as per ISO 9001:2015
• Recorded highest regional project quality rating (92% vs. 79% avg.) by transforming operational focus from remedial to preventive
− Implemented quality KPI scorecard and redesigned standard operating procedures across 9 projects for 65+ processes
• Saved INR 22 Mn (6% of Gross Margin) in a project worth INR 2.9 Bn by engineering an execution practice for concrete structures
• Prevented time overrun by 9% for a project (span 16 months) by ideating a pipe fitment process, saving penalty of INR 4.3 Mn
• Achieved ~10% improvement in concrete strength for 9 projects by devising solution to a defect in the quality test process
Vendor Management
• Managed portfolio of 55+ vendor partners for multi-project procurement of mechanical equipment worth INR 1.4 Bn
• Saved INR 19 Mn (9% of budget cost) by identifying, auditing and onboarding 7 local vendors, reducing transit distance & cost
• Implemented JIT system for delivery of pipes for a project, leading to early completion bonus (19 days) of INR 1.3 Mn from client
• Saved INR 8.3 Mn (3% of budget cost) for a project by postponement of pipe lining process from supplier’s plant to on-site
• Prevented sales shortfall of INR 260 Mn by negotiating with vendor to reduce delivery of pipes for a project from 80 to 55 days
• Led a 4-member team to manage 320+ annual pre-dispatch quality tests of mechanical equipment at vendors’ plants
− Reduced product nonconformities by ~75% by standardizing & implementing Quality Assurance Plans for all vendors
Financial Planning
• Managed tracking and forecasting of 25+ financial KPIs of 7 projects worth INR 15.5 Bn using financial models
• Prepared annual regional budget worth INR 3.8 Bn and achieved targets through data analysis of costing & scheduling
• Decreased working capital by INR 512 Mn by reducing cash conversion cycle using a model to monitor receivables status
• Increased gross margin from 9% to 10% of an INR 1.4 Bn project by liaising with client for approval of cost escalation amount
Project Management
• Managed on-field operations of 4 subcontractors & 45+ workmen for pipeline works of a project worth INR 2.1 Bn
• Increased monthly execution works by ~INR 19 Mn by onboarding an additional sub-contractor to cover lag in project’s targets
• Achieved 2.5X increase in productivity by mechanizing bar tying process (division’s first) of project, saving 2400+ manhours
• Saved ~INR 18 Mn by preventing Liquidated Damages (0.1% of INR 2.1 Bn per week) by client for delay in project completion
− Liaised with client to secure extension of 2 months by analyzing root causes of delay & drafting ‘delay attribution report’
Talent Development initiatives
• Mentored & trained 3 Graduate Trainees for 8 months to prepare them for roles in Vendor Management & Quality Assurance
• Enhanced technical skills of 4200+ employees by designing course material on 45+ quality test procedures for L&T’s learning portal
• Conducted 11 training sessions on quality checks and quality management system, engaging 220+ employees across India
OTHER ACHIEVEMENTS & ENGAGEMENTS
Event Management
• Spearheaded a team of 70+ L&T employees to clean 7 lakes and water bodies across Delhi on World Water Day Mar’19
− L&T entered the India Book of Records for cleaning maximum number of water bodies across India in a single day
• Led a team of 45+ employees for L&T’s water awareness campaign across 11 schools in Delhi engaging 6800+ students Mar’18
− L&T set a Guinness World Record for conducting largest such exercise across 60+ cities in India in one day
Community Engagement
• Taught Mathematics (9th and 10th class) to 18 children of SOS Village of India, Delhi on weekends Aug’17 − Mar’19
− Raised ~INR 55K by initiating a donation drive at L&T’s Delhi office for SOS Village of India to sponsor stationary expenses
• Conducted Punjabi classes (script & language) for 11 fellow students & Urdu classes (script) for 3 fellow students of ISB (ongoing)