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Assignment
SCENARIO 1: Leadership for Quality at Kentucky Corporation
Kentucky Corporation is a diversified technology company that operates in the highly competitive
electronics industry. Kentucky relies on its employees’ dedication to outperform the competition
worldwide in the areas of quality and productivity. The focus of Kentucky’s leaders is on individuals and
helping them achieve their peak performance levels. But there is a problem, the managers of Kentucky
Corporation seem to accept whatever recommendation of the employees without weighing its pros and
cons.
QUESTION: What is the most appropriate strategy the Kentucky managers should employ in order to
eliminate the organizational problem and promote leadership? Explain your answer.
Reference:
Goetsch, D. (2014). Quality management for organizational excellence: Introduction to total quality.
United Kingdom: Pearson Education Limited.