Professional Documents
Culture Documents
Business Plan
Submitted by:
Alex Dagdag
Mcpela Felizmenio
Rochelle Lisondra
Trisha Llangorin
Joy Lunas
Jessa Macalinao
Jellah Pascua
Reingel Regalado
Ralph Salvador
Aliyah Tabile
Submitted to:
Entrepreneur Teacher
Chapter 1
Introduction
Pastel Palettes
The entrepreneurs assess which location will be beneficial to the business and
also to the consumers in which it will be convenient to the customers and also to the
entrepreneurs. the said location will be at the Gil Puyat Avenue near Centro Escolar
University. The entrepreneurs chose this location due to two key points. The first key
point is that it is located near the business district of Makati. It is near to different
SSS. Due to this there are numerous potential consumers of the product. The second
key point is that it is located near to the houses of the entrepreneurs, which provides
The owners of the business are Ralph Philip R. Salvador which is the general
manager, Rochelle Liedy P. Lisondra which is the vice manager and financial head,
Aliyah Marie C. Tabile which is the production head, Ma. Jessabel E. Macalinao which
customer’s day. The store will present a pleasant and calming environment for people to
help them lessen their stress. In addition to the environment, the food and beverages
provided by the store will be sweets and pastries which can provide them with energy to
face the day. Furthermore, the store and the menu shall be presented in a way that is
social media friendly which could allow them to share it with friends or family.
The business logo of the Pastel Palettes represent how colors will influence the
products that the entrepreneurs will provide. The colors in the logo are pastel colors
which can brighten up the consumer’s day. The coffee cup represents the calming
The sources of funds for the business are planned to come from the owner’s
investment.
The following serve as the estimated breakdown of costs and expenses
Table A:
Chapter 2
Executive Summary
This chapter represents the VMGO, the business model, the business, and the
production positions wealth improvement approaches, and the parties supporting the
study.
Vision
To be the top leader in the extended stay market through our commitment to
the continuous improvement of our food product to satisfy the different changes in the
customer’s needs.
Corporate Mission
Our business is to provide a colorful, calming and social media ready food
The goal of our company is to provide sweets and pastries that will give
outmost satisfaction to the demands of our customers. In addition to our first goal, we
also strive to put our name in the food industry as a strong brand.
The business will be known by the investors to increase the market share of
the business.
The business will expand its branches nationwide along with new additions to
the menu. The business will also had put its name in the food industry as a top
competitors to other known bake shops, pastry shops, and sweets shops.
Objectives
quality taste of sweets and pastries. These objectives attempt to measure customer
satisfaction with cost and overall quality of a product. By maintaining profitability,
making sure revenue stays ahead of the costs of doing business and also to increase
BUSINESS MODEL
Color as we predict
• Potato products on
Chacha both Grade 11
Split
• Fruit Dip
• Ice cream
Sandwich
Beverages:
• Iced
Coffee
• Spirit
Drinks
(Sprite with
color)
• Milkshake
(Strawberr
y,
Chocolate,
Coffee,
Vanilla,
Ube,
Mango,
and etc.)
• Milktea
Key Resources Distribution Channels
customers.
insurances, etc.
• Fulfilling cultural/religion
Table B:
Business Model
START
Enter
Customer’s
CREATE Display Customer’s
Order
Order
Release Order
Prepare Ingredients
Number
Figure 2.0
this technique must try to discover a center quality or ability that isolates them from the
pack. At that point they use this one of a kind expertise or capacity through expanding
their deceivability and the impression of its incentive to the organization. Our
competitive edges are the area and the item we are moving. Students, instructors, staff
in Centro Escolar University would be more energized due to our product, because it
contains sugar which could help energize the body and mind.
Patel Palettes brand provides people with sweets that can energize their
mind, body and heart, which could help them face their day. We make sure that we
have a clean and safe environment to ensure the cleanliness along with the quality of
our product.
interesting promoting blend to pick up as much as piece of the overall industry. The
effectiveness of the product and its appearance is the priority of our company. For the
price of our product, it is affordable depends on the variation of food or drinks. Our item
will bring clients a fulfillment in tasting our item and will animate them to return to their
daily lives.
2.4.4 Maximize the Utilization of Resources
Uses of free tools to survey asset use and utilize opportunities for
development. These martials can do the truly difficult work regarding being capable help
objectives, profiting, and developing our business. Having decided how we will enhance
asset distribution and use, and having planned our assets, it is likewise crucial that we
can precisely follow the use for every asset. This makes it conceivable to decide how
well our administration business is addressing your objectives and your clients’ needs.
This section describes the parties that strongly support the business. The
2.5.1 Consumers
Consumer plays an important role in driving the sales and they are also the
one that directly and indirectly affect the profit margin of our business. They are allowed
to give feedback because it may lead our business to create strategies for other
customers’ satisfaction and gain more sales. The target consumers are the people near
around the area. Since most of the consumers are like to talk about a product that they
enjoyed or a product that left wanting so that’s why marketing our product honestly and
borrow money intended to be repaired in the future. In our business someone will find
the way on how to finance its operation and it should be by short term or long term
financing and also it should be from internal and external sources because the creditors
We ensure and represent the interest of creditors and other interested parties as a
whole. The creditors should have an active participation in the formation process of
recognition plan.
2.5.3 Suppliers
relationship between the supplier and our business are built on a solid foundation of
value because the supplier provides sources of competitive advantages towards the
business against other competitors as well as it can save cost and achieve efficiency for
the organization. In our business it is important to have a great relationship with the
supplier because they will prioritize you. They will deliver the goods ahead of time and
Employees and staff must be able to perform the work properly. This means
that they play role of individuals with skills and competencies to work on their various
tasks. In our business the employees should work in a team. As such they have the
performance because it indicates a poor employee. Look for common trends in which
Chapter 3
Environment Analysis
This section presents the industry analysis covering the forces directly
affecting the proposed business: the trend in the industry, the consumers, the
competitors, market forecast, market share, market position, and marketing strategy.
Pastel Palettes is a product that focuses on giving the customers energy for
their mind, heart and body. The product is also social media alluring because of how it
is presented. The product is presented in a bright and cute fashion that will make
customers post it on social media. As individuals are regularly looking for something
that can give them the energy they need in their lives, they will always remember the
Financial variables are vital qualities which for the most part impact shoppers.
These elements are related with the personal satisfaction and decide the practices,
taste, inclination, disposition, and ways of life of individuals living inside a general
public.
Pastel Palettes will guarantee that the items are secure and delectable to the
purchasers that they doubtlessly love and will appreciate the sustenance they eat.
About the value, we ensure that the esteem rate of our business is the manner by which
on the grounds that the buyers are frequently at the core of organizations and will in
As the years pass by, the business world is inclining increasingly more
towards it, making it practically difficult to isolate the two from one another. Innovation in
business made it conceivable to have a more extensive reach in the worldwide market.
presently a typical showcasing device to draw in more clients in profiting items and
administrations offered by the different business. Likewise, through the use of web
individuals can likewise utilize Social Medias, for example, Facebook, Twitter,
Instagram, and so on. To advance the name of your image and business, inform the
clients regarding your merchandise and ventures and discover what clients think about
your business. In addition, building more grounded associations with the current clients
can pull in new clients, share and make content through online networks.
3.3.3 Economic Analysis
As the inflation rises, the estimation of the peso progresses toward becoming
lower which ruins individuals to purchase their fundamental needs. Inflation Rate may
influence Pastel Palettes since the cost of the items depends on the cost of fixings and
materials required. Numerous components add to the expansion rate. A portion of the
preeminent donors of expansion incorporate the costs of baking raw materials, power,
Our business ensures the great price is reasonable and a top – quality product. The
political factors affecting business are often given a lot of importance. Several aspects
of government policy can affect the business. Increase or decrease in tax could be an
example of a political element where it can affect the pricing of every product that our
There are both negative and positive environmental components that ought to be
watched. What concerns the environment is a major factor that may influence and
should be considered in business particularly in light of the fact that it can influence the
notoriety of Pastel Palettes. One model is the waste administration of arranged utensils,
type of gear, and the preferences that may bigly affect how we maintain the business.
accommodating.
The organization’s task and administration can be influenced by the lawful factors
inside the business area. It organizes the security of the two representatives and for the
most part for the clients. Just as for the sustenance being served and types of gear
slowdown to guarantee that the items and materials are far from any microorganisms.
The organization is in charge of any harm that may make bother our clients and staffs.
The representatives are suggested to wear legitimate clothing like wearing of hair net
Strengths Opportunities
These are the strengths in our These are the opportunities in our
organization: organization:
• Location
• Management
Weaknesses Threats
These could be several issues are weak in The threats can affect our organization:
our organization:
• Market Demand
• Funds
• Lack of experience
• Vulnerabilities
available
Table D:
Internal Analysis
Threat of entry
Threat of substitute
Figure 3.2
Potential Entrants
around. Given the nature of the business, it’s not difficult to start up a food business
than any other business. Also, it is easy to acquire funds when it comes to these type of
business. Therefore, the threat of entrants are high in the food industry, mainly because
there are few barriers of entry. Since majority of the businesses in the Ayala area are
base around food, our business face the constant risk of competitors. We will be selling
alongside many new entrants like ourselves and it may also cause threat to our income.
A strong buyer can make an industry more competitive and decrease profit
potential for the seller. In our business’ situation, there are many sellers and many
buyers, at any costs, the buyers will buy wherever they went because they have many
choices, making them potentially average to weak bargainers. It will not be much of a
problem, because we’re dealing people inside a business area, these people don’t
really pressure sellers to lower their prices or improve what they sell. Our majority
customers are students, and students have the habit of buying impulsively for cravings.
Supplier power is relatively a low risk in our business. This is because most of
the raw materials the business needed are found in nearby market place, which implies
The threat of rivalry is high in our business. This is because numerous other food
establishments are made, which has a potential of stealing our customers. Thus, our
business will take advantage by focusing on new trends that we can incorporate in our
pastries to make them more appealing to the masses which could lead our business to
success.
Our menu is filled with different pastries and sweets which is common in different
food establishments, but the edge that our product among the competitors is that it is
presented in a way that appeals to modern day customers. The demand of our product
is high especially to customers who are students who are evident to use social media
frequently. Furthermore, our business is not only for the young adult demographic but it
also appeals to office workers because we provide different coffees and beverages
Pastel Palettes targets students and office workers as its primary demographic.
The demographic was chosen because the product that we provide would be more
The company, Pastel Palettes is a pastry shop which offers different baked
products along with sweet tasty beverages. The main competitor of our business are
local bake shops who already had the trust of the consumers located in the area. An
example of such bakeshop are Panay Tinapay, Goldilucks, and Redribbon which pose a
major threat to the Pastel Palette name. Despite the odds the business Patel Palettes is
still on the advantage. This is thanks to the fact that our business is a new venture
which appeals to people due to it being new and different from your average bake shop.
In addition, the location of the business is filled with food establishments that is a strong
competitor, but the brand that they are handling are old which is their disadvantage.
3.8 Creditors
Creditors are entities that extends credit by giving another entity permission to
borrow money intended to be repaid in the future. In our business someone will find a
way on how to finance it’s operation and it should be short term or long term financing
and also it should be from external or internal sources because the creditors can
ensure and represent the interests of creditors and other interested part as a whole. The
creditors should have an active involvement in the formation of the organizational plan.
3.9 Suppliers
The good relationship between the business and its suppliers are a key
advantage in the industry. this is because they could give efficiency and cost save in an
organization. When there is a great relationship with the suppliers, they will deliver
supplies on time and no problem which could help in the overall efficiency of the
production.
3.12 Employees
The relationship between the business and it employees are vital in the food and
service industry. great relationship with employees will result to a great work
atmosphere and great service quality that will give an advantage against other
competitors.
interesting promoting blend to pick up as much as piece of the overall industry. The
focus of the company is to provide a quality service to its customer by providing them
with products that can energize the clients and that is affordable. Our clients will have a
The Pastel Palettes business is recognizable for it being a trendy food product
which is a taste of something energizing and social media friendly. The Entrepreneurs
establish edge of the food stall by making it consumer friendly and low cost with highly
In the modern time people are more frequent in social media flat forms such as
Facebook and Twitter which is a form of communication and knowledge transfer for
people. The demographic of the business targets students and office workers which
spends their break times on social media which can be of use to the business. The
theme of Pastel Palettes is that its product is social media friendly which signifies that
social media would be a great form of free advertisement. With social media our
Chapter 4
Business Description
This section shall describe the product to produce, the equipment needed in the
small business, the size of the business in terms of capitalization and scope, and
Our business Pastel Palettes, falls under the hybrid entrepreneurial venture which
does not only make use of traditional methods of distribution, but also makes use of
technology in order to easily expand its market and make the product or service more
accessible. The Pastel Palettes will use Microsoft Word, Microsoft Excel, Facebook,
Twitter, Instagram, and Youtube, the said software and flat forms would be used in
different purposes especially in business areas. The Pastel Palettes will use this
software and flat forms as sales tracker, accounting, budgeting, inventory tracking,
purchasing, sales and returns, and advertising. Microsoft excel can help the business in
terms of calculations and recording of business data. Microsoft word will help the
business by being the medium in creating business proposals, plans and recording of
budget. While Facebook, Twitter, Instagram, and Youtube will be our medium of
energy to the mind, heart and body of its clients. The said product will help the clients in
facing their work for today. The company offers a variety of sweets and beverages that
are social media ready through its pastel theme. The Pastel Palettes would not also be
providing alcoholic drinks. The entrepreneurs had come up with different products and
designs that would energize and brighten the moods of the clients. The primary product
of the business is a box filled with 12pcs. Of assorted sweets and pastries accompanied
Drinks
• Milk tea
• Milk Shakes
• Shakes
• Iced Coffee
• Coffee
• Water
Pastries/Sweets
• Cupcakes
• Fondu
• Pancakes
• Donuts
• Cakes
• Bread
• Fried Oreo
• Graham Balls
Combination Meals
• 4pcs. Of fried oreo, 4pcs. Of mini donuts, 4pcs. Of graham balls with
With the said products, the entrepreneurs would like to assess more unto
upgrading our menu and offers to the customers with wider variety of choices. This
products would be more beneficial to call center agents, government workers, students,
office workers, or essentially any workers that are prone to overnight shifts, irregular
bedtime, and hectic schedules. The services offered ensure the customer’s satisfaction
there are several materials needed in the Pastel Palettes business. Most of the
equipment are found in a typical modern bakery or pastry shop, such as electric ovens,
muffin holder, egg beater, deep fryer, water dispensers, beverage dispensers, icing
bags, wooden roller, and a coffee maker. Since the set up of the shop is a modern style
pastry shop office supplies such as papers and printers are not included.
Our business will utilize all of the equipment in and materials in order to produce
an appetizing yet cheap pastries and sweets. The Pastel Palettes is under ordinary
small business which means that the use of equipment and materials are limited and
and pastries which energizes the clients. The business offers a variety of sweets and
pastries that are easy to bake and offers a presentable packaging. The pastries are put
inside a biodegradable box filled with bright and cute designs, while the drinks are
In Pastel Palettes, we insure you the best quality and this is why the company
has decided to collaborate with these companies in order to give you the best quality of
our products.
Nestle: The company of Nestle serves 189 countries and has been called the
largest food and beverage country in the world. It houses one of the all time favorite
chocolate malt Milo which can be incorporated in our variety of milk shakes and shakes.
They also have different variety of dairy product such as milks which is an important
ingredient in our menu items. The company also provides cheaper price which would
Marby Food Ventures: This company is known for the baking industry in the
Philippines. This company can be a great help in terms of our pastry products.
One of the most important factors in developing good business is the personnel.
hospitality, through experience and training. In the business, it requires personnel that
will handle and manage operations given to them. In Pastel Palettes business,
The employees namely Ralph Philip Salvador the General Manager, Trish
Llangorin the Human Resources Manager, Ma. Jessablel Macalinao the Marketing
Head, Rochelle Leidy Lisondra the Financial Head, and Aliyah Marie Tabile the
Production Head.
Job Description
• General Manager
The general manager is the highest rank in our business they make the final
decisions for the company. They are the one who manages the different management
problems and fostering a diverse workplace that enables all employees to contribute to
• Marketing Head
managing all marketing function to achieve the company objectives of sales growth,
profitability, and visibility while ensuring a consistent marketing message and position
• Financial Head
The Financial head ensures that their respective company’s finances are
managed appropriately and effectively. They make sure that their company’s finances
are in check and they run projection what the business might do in the future.
Depending on the size of their company, they may oversee a team of accountants, or
they might actually take part in the audits, bookkeeping and continual monitoring of the
• Production Head
They are responsible in overseeing production of different products within the
company. They take notes on the processes that takes place and keep tracks the
supplies in production.
Chapter 5
Organizational Plan
the following:
200,000 per person, and PHP 2,000,000 in total, the owners decided to divide this
money. All the owners are the only ones who will mange this business, they will all get
unlimited liability. In order to make a business work the members agreed to have equal
obligations as the positions have been distributed. Raw materials are also liabilities
encountered in order to start a business. The members are needed to provide their fair
share for the purchase of the raw materials needed for the production. The members
are also liable for other situations to be encountered such as bankruptcy, debts, deaths
equal share for their contribution its counteract is to be held accountable for the
This part of the business plan, the management of supervisory skills is not
applicable to our business plan because there will be no tax in our business.
This part of the business plan, the management of supervisory skills is not
applicable to our business plan because there will be no tax in our business.
All business entities are operating solely for their self – interest and profit gains.
among residents, social injustice among social classes, no concerns regarding public
interventions in the market economy. But, in this case, government interventions will not
affect our business, Pastel Palettes is merely a small business and it will only be
present temporarily and in a short span of time. To that, the involvement of the
manufacture. Pastel Palettes produce and sells sweets and pastries; all the while it
gives quality service to the customers. The business aims to produce quick and
delightful pastries and sweets to ensure the happiness and convenience of the
customers.
Financial capital of the business would solely depend on the share of its
partners.
unlimited liability. In order to make a business work the members agreed to have equal
obligations as the positions have been distributed. Raw materials are also liabilities
encountered in order to start a business. The members are needed to provide their fair
share for the purchase of the raw materials needed for the production. The members
are also liable for other situations to be encountered such as bankruptcy, debts, deaths
equal share for their contribution its counteract is to be held accountable for the
hospitality, through experience and training. In the business, it requires personnel that
will handle and manage operations given to them. In Pastel Palettes business,
relationship where all accomplices add to the everyday administration of the business.
Each accomplice will have the specialist to settle on business choices and even
with the everyday administration of the business. This accomplice may have quite
recently contributed assets to the business, and frequently the assets that they
contribute are the degree of their obligation. Constrained organizations will at present
have no less than one general accomplice to man the everyday activities of the
business.
The limited partnership may likewise be by and by at risk for the obligation of
the organization, while the constrained accomplice isn’t. a general accomplice’s risk
isn’t restricted to their venture. Their own advantages can become possibly the most
A typical reason for a constrained association is for land. There might be a few
constrained accomplices to raise extra assets to buy the land, insofar as there is no less
than one general accomplice. The advantage of being a restricted accomplice is so your
his restricted risk status by being excessively associated with the association the
executives. Frequently customers will work with a lawyer to guarantee their restricted
risk is ensured as a constrained accomplice. For customers who wish for all individuals
Oversee key hiring and talent development programs; Effectively communicate with co-
of manager in the manager’s absence. They will often use the role to as the right hand
of the manager and gain knowledge to advance in this position. Setting schedules for
employee work times, addressing customer issues and ensures accuracy might be
some of duties fall to a limited partner. They can also assist in hiring new employees by
choosing few applicants that acquire most of the potential and then work with the
manager through the process. Limited partners can also resolve issues between
The salary requirements will have a different application for this business; in this
case, the workers of the business are only composed of the general partners and
limited partners. In substitute, all the earnings of the business will be the only form of
Pastel Palettes will be handled by the general manager that will oversee the
other managers and workers. The financial manager shall handle all financial activities
such as handling expenses. The general manager shall be assisted by a limited partner
on handling their jobs. Furthermore, the financial manager shall be assisted by the
cashiers and an assistant manager on handling the finances. In addition, a head baker
shall be assigned to oversee all baking process and handling of production which is also
Chapter 6
Production Plan
The production plan presents or describes activities related to the
production of goods. The production plan is the result if the industry analysis,
With Pastel Palettes energizing and presentable array of menu items, it perfect
for those who are looking for new trends and tasty cute looking foods. The location also
of the business is filled with potential customers, due to it being the business part of the
city. It is filled with students, commuters, night shifters, and construction workers, who
are in need of food that can energize not only their bodies but for their heart and mind.
With all those factors in mind the entrepreneurs expect 50 to 80 customers a day will
visit our establishment. Furthermore, our product is presented in a way that is social
media friendly, which means some customers would share this in their social media
considered. Patel Palettes ensures that these materials and/or equipment are attainable
and trouble free. The raw materials and equipment to be used can be found in any
available grocery stores and market which is clearly evident on any areas.
process have an estimation of 100 servings of assorted pastries and sweets per day
operation. In addition, we will ensure that the equipment to be used will be enough to
making dough and leveling them and molding them, while complicated sweets such as
cakes are made by making the base and decorating it with icing, the base is made up of
sugar, salt, baking soda, flour, and water which is left on the oven for a certain amount
of time. Shakes and milkshakes would be made from powdered flavoring which will be
blended and served. The coffee and iced coffee would be made by the coffee machine
Cups Flour
Tissues Sugar
Refrigerator Butter
Blender Sprinkles
Graham crackers
Marshmallow
Eggs
Table F:
Paste Palettes business is focused on selling baked goods. The main set of 12
assorted sweets will be baked for 30 minutes. The sweets in the assorted box are 4 pcs.
Of fried oreo, 4pcs. Of mini donuts, and 4 pcs. Of graham balls. The beverages are
deep fryer. Oven will be used for baking most of the menu. While refrigerator will help in
storing the ingredients, and deep fryer is for the mini donut and fried oreo. Lastly, the
The business shall purchase the machineries from Asahi Home Appliances. The
entrepreneurs believe that the brand offers excellent quality of products at a reasonable
price.
problem is the breaking down of machineries. The machineries that we would purchase
is easy to maintain because the spare parts can be found in a market place near to the
business location.
We will provide most of the equipment, which leaves us with other materials and
ingredients that will pay upon order to the market. No loan will be filled under the
efficiency with which the product is transferred to the customers. In this case the
sources of our raw materials are solely depending on the markets and stores that the
owners has close proximity to. The owners, living in different parts of Metro Manila is a
partnership. In terms of the payment for the sources of materials needed in the
production it will be deducted from the capital of the combined 10 members. It is part of
the member’s liabilities to have a fair share with each contribution that will be done in
the business.
Pastel Palettes will sell its products for a moderate price, but we will make sure to
give quality products to the consumers. We will also make our equipment heavy duty.
Our business intended to make sure that are products are located close to where
the shipment would come from. Not only to minimize cost but also to enable our
relationships with our customers we intend that are product is readily available and in
good quality.
Chapter 7
Operational Plan
The operation plan is a major section of the business plan that outlines various
activities from the acquisition of raw material to the delivery of the product to target
consumers.
relationships, and total quality performance. This portion serves as a process and a
guidelines for both parties in order to prevent threats and control system upon recipient
of materials in order to produce quality product. The owners chose Nestle, Nestcafe and
The owners chose Nestle because they are a wide known brand that delivers
excellent products such as powdered milk and cereals, but the entrepreneurs chose
them because of their dairy products such as milk and malt drinks. This is in order to
create different items in our menu such as donuts, cupcakes and graham balls. The
malt drinks will be use in making our shake and milkshake drinks.
Marby Venture is well known for its baking goods in the food industry. The owners
chose this company in order to get different baking supplies to make the majority of our
food items.
Lastly, the owners chose Nestcafe because it is a well known coffee brand. Two items
in our menu are coffee items, with this in mind the owners decided to choose a great
before purchasing, for it is necessary to avoid potential issues. The operation manager
The name of the product and the suppliers item number; components of the
materials. Operation manager should also check the packaging of the raw materials and
there should be the outline of the label ingredients and components; the presence of
food allergen should be indicated. Operation manager should check the appearance,
flavor and aroma of the materials. Analytical information of the product functionality,
quality and food safety; Number of materials purchase: Price, shelf life, direction and
FDA certification.
Order is a request to buy something that is needed while the receipt is the
acknowledgment that the goods and service had been received. Since Pastel Palettes
is a small business, it won’t be necessary to have a receipt or order for the products
needed. As the needs of the business is present in any market place where someone is
In the business the consideration of the quality of the product is at the top most
meets the quality specification. One quality to be considered upon receiving the raw
materials is fit for consumption and free from micro bacteria or contaminants. Even
though Pastel Palettes is a small business, it ensures the quality of the raw materials
The Pastel Palettes is a small business, which is why there is no need in having a
warehouse. The business shall make use of a refrigerator inside the business venue in
The Pastel Palettes is a small business, which is why it is not necessary to own a
warehouse. The business will use a small room and a refrigerator to store the raw
materials and the one who will manage the raw materials will be the responsibility of the
operation manager.
The Pastel Palettes business will not make use of a shipment, but it will need the
helping hand of different staffs to buy the necessary materials in a market place and use
The Pastel Palettes will not make use of a warehouse, but the items stored in a
room temperature environment in a small room inside the business venue. The room
will contain a refrigerator which helps store dairy products and other goods, while flour
and other powdered items will be kept in a dry storage container in order to keep it from
being exposed from the air and water which could ruin the products. The materials will
be frequently checked by the operation manager to ensure its quality and safety.
The Pastel Palettes will ensure the safety and quality of the products shipped from
our store. Due to the modern advancement of technology the process of delivering a
product will be developed. The owners will make use of the delivery application such as
food panda and grab foods in delivering our product. This is in order that we can keep
The business will utilize the delivery applications in delivering the products to
customers. As such it is unnecessary to have fixed shipment and sales documents for it
The business will use the different delivery application in delivering our products so
it is not necessary to make a term of shipment because this may vary depending on the
delivery application.
7.4.3 Manner of Shipment of Product
As stated in terms of shipment, this business will use the different delivery
application in order for shipment, So this is why the manner of shipment may differ
The business will not make use of sales contract for it is still a small business.
7.5.1 Finance
The finance plan of the business owners are; first, invest half of the money to the
business, second pay the employees, lastly the remaining half would be divided among
the owners. This will be the flow of money in the business. Half of it would be invested
to the business and employees salary. On the other hand, the remaining money will be
7.5.2 Marketing
The Pastel Palettes business will focus on the product quality and satisfaction of its
consumers. The menu items that we had chosen will be well under PHP 130 while the
The marketing strategy of the business primarily revolves around social media. In
our modern day people get more and more involved in social media. It ranges from
students to people over 50years of age. The focus of our product is to be social media
friendly, which is a form of free advertisement because when people purchase our
product the presentation of it can attract users of social media to post it and recommend
it to others, which can provide new consumers in the business. Furthermore, the owners
will make a Facebook page that features the different products that is being sold in our
establishments. In addition, the owners will also make a Youtube Channel which
features the business, in order to boost the product popularity and consumers.
7.5.3 Operation
In our business, there will be no other business that will support us. Which is why
the owners will be dividing the work among them. There will be assigned persons in
supply, which will monitor raw materials. There will be assigned persons in finance
which will handle financial decisions and actions. There will be assigned in marketing
which will monitor our Facebook page and Youtube channel, and develop new
marketing strategies. Lastly, the general manager will monitor and make the final
Pastel Palettes aims to energize and brighten up the consumers through the use
of our products which are pastries and sweets, to achieve this goal every person in the
business will have different roles to do. The General Manger will supervise the others
and make valuable decisions to keep the business stable. The Financial Manager will
track and record the different financial activities of the company. The Marketing
Manager will ensure to keep track and develop marketing strategies to help boost the
business. Lastly, the Production Manager will ensure to keep track of the production
process and raw materials in the business to ensure that the products that we sell are at
Chapter 8
Marketing Plan
The marketing plan details how the proposed business will sell its product to the
8.1.1 Objectives
can brighten up and energize the mind, body, and heart of the customers. The
objectives attempt to measure customer satisfaction and overall quality of the product.
By maintaining profitability, making sure that revenue stays ahead of cost of doing
The short term objective of our business is to provide a quality product that can
brighten up and energize the customers. To promote the Pastel Palettes brand to the
overall market.
The product will be well known by the investors to increase the share market.
Also, the customers would spread the brand true social media and increase our number
of customers.
8.1.4 Long Term Objective
The Pastel Palettes brand will expand its menu to a wider consumers and reach
the international market and become a worldwide known franchise of pastries and
sweets the consumers will prefer Pastel Palettes pastries and sweet for the best eating
experience.
8.1.2 Mission
Our business is to provide pastries and sweets that can energize the mind, body
8.1.3 Vision
To be the top leader of pastries shop in the food industry through our continuous
8.1.4 Goals
To treat our customers, suppliers and fellow employees with honesty, courtesy,
and respect. Though we are experts in baking we will always be willing to learn and
The product decisions should consider the product’s advantages and how they
Brand Name:
Pastel Palettes
Quality
Develop products more to produce high quality products and it offers energizing
flavor and social media friendly appearance for an affordable price without sacrificing
food quality.
Packaging
The Pastel Palettes products would be packaged in a biodegradable box with the
brand name. It will be a box with a divider to ensure that the pastries or sweets would
not mix inside the box. Furthermore, some pastries, such as cupcakes and breads will
be served and packaged with a tissue to help the customers achieve convenience while
eating the said products. The products box will be filled with cute and colourful design to
stand out from the common donut and pastry boxes that other companies have.
Pastel Palettes is a brand that is derived from bright colours which is within our
chosen theme of brightening the mood of the consumer and that are products are social
media friendly which means it is presentable in any social media flat forms. Pastel
Palettes produce products that contains sugar which is a primary components in “Go
Foods” which help energize the body of the consumer. The different packaging and
utensils used are also environmental friendly to also help the environment.
With the primary product being a box of 12pcs. assorted colorful pastries, the
selling point of the product is that it is a social media friendly product, meaning that it is
always ready to be shared by the consumers in social media. Thanks to its colorful
design and trendy packaging, the product can also promote sharing with others,
because it contains different varieties of pastries that a consumer could share with
strangers, friends, lovers, co-workers, or family members in order to share the bright
feeling they have as a result of eating our product. The owners will also ensure that they
would monitor the supplies and staff to have a quality product and service.
target markets in order to determine their product market mix and to have more
knowledge not just to the target market, but also for the development of their product.
The entrepreneurs segmented their markets four segments; Age, Status, Place,
Income, and Occupation. For the first category, Age Status divided the children,
adolescent, adults, and senior citizen. Age status’ is essential to prefer what the
entrepreneurs will innovate according to the preference in every age range of their
target markets. The segment of Place is then divide into the Rural and Urban place of
their location branches, to know if their consumers are students or a worker even a
laborer. Place or location will also be important to know the population in a specific
The income is being segmented to three parts; High income, Mid – income, and
the Low income that is essential also to the possible franchiser of the business. Income
is to determine the range of the price that will embedded on every category product. On
the other hand, Occupation will tell entrepreneurs if their target consumers are more on
the students, White collar (Commerce and Office related work) or Blue – Collar (Handy
the product. It is the tactics that are implemented in the company’s marketing plan, with
this plan increase the demand and also promotes the products and services of the
company.
The Pastel Palettes outlined a three strategy for the products and service option.
A combo of different pastries, sweets and beverages will be made which has the
price which is lower compared to the cost of the separated price of the product.
A key factor of our product is that it is social media friendly, with this in mind the
entrepreneurs decided to create different promos that will be located in our social
3. Product Freebies
One strategy in promoting our product is to give freebies when they purchase a
certain amount of product. The more quantity they the consumer buys the more
consumers of Pastel Palettes are students, night shifters, and office workers located at
the business area of Makati. The store is open from 10am to 10pm to meet the
Chapter 9
Financial Plan
The last major section is the business plan is the financial plan. It accumulates
The key financial ratios where in it measures the financial condition and
and profitability.
Liquid Ratio
Profitability Ratio
12,000
10,000
4,000
2,000
0
15 150 300 450
9.4 Projected Balance Sheet
Pastel Palettes
ASSETS
Current Assets
Cash ₱ ₱ ₱ ₱ ₱
0 0
inventory ₱ ₱ ₱ ₱ ₱
8 9
Non-Current Assets
Machineries & ₱ ₱ ₱ ₱ ₱
total Non-Current ₱ ₱ ₱ ₱ ₱
total Asset ₱ ₱ ₱ ₱ ₱
0 0
Liabilities
Owner's Equity
Owner's Capital ₱ ₱ ₱ ₱ ₱
00 00 00 00 22
Net icome ₱ ₱ ₱ ₱ ₱
0 0 2 8 4
00 40 22 08 66
00 40 22 08 66
9.5 Projected Profit and Loss
Pastel Pallets
of Good
Sold
Profit
Operating Expense
Expense
Expense
Expense
Advertising ₱400 ₱200 ₱200 ₱200 ₱200
Expense
Expense
Expense
Operating
Expense
Pastel Palettes will establish brand awareness and continue to produce results
even years down the road. As we will continue to offer and improve the products that we
give and service that we share, here are the goals for the years to come.
• We will be able to add up to the menu that we have. We will put new pastries and
sweets combo that can be appealing to all demographic in order to expand our
business
Cost
PRODUCT JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC TOTAL
COST
ASSORTED 106 205 106 106 106 106 106 106 106 205 205 204 Php
PASTRY 200 200 200 200 200 200 200 200 200 100 200 400 1,719,900
Sales
PRODUCT JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC TOTAL
COST
PASTRY 500 500 500 500 500 500 500 500 500 500 500 800 1,039,500
Monthly Analysis
TOTAL PHP
56,700
Bibliography
Chelsey Jeanne A. Cobico, et. al. (March, 2019). A Business Plan Project Presented to
Centro Escolar Integrated School. Retrieved from CEU Makati Library Archives