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DEPARTMENT OF EDUCATION
Region IV-A CALABARZON
Schools Division Office of Biñan City
BIÑAN CITY SENIOR HIGH SCHOOL
SAN ANTONIO CAMPUS
Pedro Escueta St., Brgy. San Antonio, City of Biñan, Laguna
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some interests are opposed. “Getting to Yes”
Answer Pre-test P. 7
B. DEVELOPMENT
What is Negotiation?
Negotiation is a type of discussion used to settle disputes and reach agreements between two or more
parties. Generally, a negotiation results in a compromise where each party makes a concession for the
benefit of everyone involved.
Negotiations occur frequently within the workplace and may occur between coworkers, departments
Key Stage 4 Template Created by DepEdClick as per DepEd Order No. 17, s. 2022
or between an employee and employer. Professionals may negotiate contract terms, project timelines,
compensation and more. Negotiations are both common and important, so it is helpful to understand
the types of negotiations you might encounter as well as how to improve your negotiation skills.
What are negotiation skills?
Negotiation skills are qualities that allow two or more parties to reach a compromise. These are often
soft skills and include abilities such as communication, persuasion, planning, strategizing, and
cooperating. Understanding these skills is the first step to becoming a stronger negotiator.
The skills you will need depend on your environment, your intended outcome and the parties
involved. Here are a few key negotiation skills that apply to many situations:
Communication
Essential communication skills include identifying nonverbal cues and expressing yourself in a way
that is engaging. It is important to understand the natural flow of conversation and always ask for
feedback. Active listening skills are also crucial for understanding the other party. By establishing
clear communication, you can avoid misunderstandings that could prevent you from reaching a
compromise.
Persuasion
The ability to influence others is an important skill for negotiation. It can help you define why your
proposed solution is beneficial to all parties and encourage others to support your point-of-view.
Planning
In order to reach an agreement that benefits both parties, it is crucial you consider how the
consequences will impact everyone in the long-term. Planning skills are necessary not only for the
negotiation process but also for deciding how the terms will be carried out.
Strategizing
The best negotiators enter a discussion with at least one backup plan, but often more.
Consider all possible outcomes and be prepared for each of these scenarios.
Types of negotiation
Most negotiation outcomes will fall into one of two categories: "win-win" or "win- lose." By
understanding the different types of negotiations, you may encounter, you can determine the most
relevant skills for your role and work to improve them.
Here are forms of negotiation:
A. Distributive negotiations
B. Integrative negotiations
C. Management negotiations
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D. Coworker negotiations
E. Vendor negotiations
A. Distributive negotiations
Also called distributive bargaining, this form of negotiation occurs when there is a limited amount of
resources and each party assumes if they lose something, the other party will gain something. Instead
of each party attempting to come to an agreement based on their interests and needs, each party is
working to get more than the other party. For example, a client may feel if a provider does not lower
the price for a service, they will be paying too much, and the service provider may feel if they
decrease their price, they will losing money.
B. Integrative negotiations
Often referred to as a “win-win,” an integrative negotiation occurs when everyone benefits from the
agreement. In order to come to an integrative agreement, each party receives some value. The
integrative negotiation process may take longer because both parties have to feel fully satisfied before
coming to an agreement. For example, if a client believes a provider should reduce the cost of their
service to $800, and the provider believes they maintain the cost of their service at $1000, the two
parties may negotiate to a $900 service. In this case, both parties “win” $100.
C. Management negotiations
Negotiating with management can be stressful. In some cases, employees may feel uncomfortable
sharing their wants and needs with someone in a more senior position.
However, you’ll often encounter this sort of negotiation during the job seeking and hiring process.
You may have to negotiate your salary, benefits and job duties. Each of these elements can directly
impact your job satisfaction, so it’s essential to address them. Additionally, negotiating these factors
gives you an opportunity to demonstrate your communication skills to your employer. You might also
have to negotiate with management in your current position when re-evaluating your employment
contract or requesting a raise.
D. Coworker negotiations
Depending on your job, you may have to negotiate with your coworkers. Many positions require close
teamwork and without strong negotiation skills, you may face imbalances in work distribution.
Negotiation skills allow coworkers to develop a plan that benefits the whole team. You may also have
to negotiate when solving conflict in the workplace.
Key Stage 4 Template Created by DepEdClick as per DepEd Order No. 17, s. 2022
E. Vendor negotiations
Some employees manage external vendors, and their performance rating may be affected by how they
negotiate. Also, the ability to reach an agreement with service providers can affect your professional
relationships and general business success.
What are the minimum terms you need? How much are you willing to negotiate? It’s important you
enter negotiations knowing what you want out of an agreement and how much you’re willing to
compromise. For example, your ultimate goal may be to negotiate a salary of $80,000, but you would
be willing to settle for $75,000.
2. Practice building rapport
Successful negotiation requires you to effectively communicate not only your own goals but also to
understand the other party’s wants and needs as well. In order to reach an agreement, building rapport
is essential. This can assist you in easing tension. In order to build rapport, showing respect for other
parties and using active listening skills are critical.
3. Be willing to compromise
Without compromise, it can be nearly impossible to reach an agreement. By preparing ahead of time,
you will already have an idea of the terms you’re willing to sacrifice as well as the ones that, if they
aren’t met, you would be willing to walk away from the deal.
4. Consider imposing time restrictions
Setting a timeline on the negotiations motivates both parties to reach an agreement. If terms cannot be
met in that time, the two parties can take time to reevaluate their needs and return at a later date.
5. Take the multiple offer approach
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By presenting multiple offers at once, you can save time in the negotiation process and increase the
likelihood that you’ll agree on at least one of your preferred outcomes. If the other party declines, you
can then ask for feedback on each one and revise terms until you reach an agreement that meets
everyone’s needs.
6. Exercise confidence
It can be challenging to ask for what you want. However, successful negotiation requires self-
assurance. By exercising confidence in your negotiation, the other parties can be more inclined to
believe in the benefits of your proposal.
7. Don’t take “no” personally
Sometimes, each party’s goals and needs are too different to reach a compromise. When this happens,
evaluate the process, consider why things that did not go as planned and look for ways you may be
able to improve your efforts next time.
8. Understand your weaknesses
Take time to identify your areas of weakness and focus on growing those skills. For example, you
may need to improve your ability to build rapport or your power of persuasion. Understanding your
weaknesses is the first step to overcoming them.
9. Practice
One of the best ways to increase your comfort in negotiations is to practice often.
Consider trying a mock negotiation with a trusted friend or colleague.
C. ENGAGEMENT
Direction: Identify the word/s being described in the sentence.
Choose your answer from the box.
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4. Considers all possible outcomes and be prepared
for each of these scenarios.
5. This form of negotiation occurs when there is a limited
amount of resources and each party assumes if they lose
something, the other party will gain something.
6. Often referred to as a “win-win,” an integrative
negotiation occurs when everyone benefits from the
agreement.
7. It allow coworkers to develop a plan that benefits
the whole team.
8. In this negotiation skills, the ability to reach an
agreement with service providers can affect your professional
relationships and general business success.
9. Being clear about what the problem is.
10. It identifies the pluses and minuses.
Communication Strategizing Persuasion
Planning Distributive Integrative
Co-Worker Identifying issues Vendor
Evaluating options
D. ASSIMILATION
D. REFLECTION
Key Stage 4 Template Created by DepEdClick as per DepEd Order No. 17, s. 2022
The learners will write in their journal their personal insights about the lesson and how it can be
applied through this pandemic time using the prompts below:
I understand that____________________________________
I realize that ________________________________________
Problem-solving and decision-making. Ask anyone in the workplace if these activities are part of their
day and they answer 'Yes!' But how many of us have had training in problem-solving? We know it's a
critical element of our work, but do we know how to do it effectively?
People tend to do three things when faced with a problem: they get afraid or uncomfortable and wish
it would go away; they feel that they have to come up with an answer and it has to be the right
answer; and they look for someone to blame. Being faced with a problem becomes a problem. And
that is a problem because, in fact, there are always going to be problems!
There are two reasons why we tend to see a problem as a problem: it has to be solved and we're not
sure how to find the best solution, and there will probably be conflicts about what the best solution is.
Most of us tend to be "conflict-averse". We don't feel comfortable dealing with conflict, and we tend
to have the feeling that something bad is going to happen. The goal of a good problem-solving
process is to make us and our organization more "conflict- friendly" and "conflict-competent".
There are two important things to remember about problems and conflicts: they happen all the time
and they are opportunities to improve the system and the relationships. They are actually providing us
with information that we can use to fix what needs fixing and do a better job. Looked at in this way,
we can almost begin to welcome problems! (Well, almost.)
Because people are born problem solvers, the biggest challenge is to overcome the tendency to
immediately come up with a solution. Let me say that again. The most common mistake in problem
solving is trying to find a solution right away. That's a mistake because it tries to put the solution at
Key Stage 4 Template Created by DepEdClick as per DepEd Order No. 17, s. 2022
the beginning of the process, when what we need is a solution at the end of the process.
Here are seven-steps for an effective problem-solving process.
Identify the issues.
Be clear about what the problem is.
Remember that different people might have different views of what the issues are.
Separate the listing of issues from the identification of interests (that's the next step!).
Understand everyone's interests.
Key Stage 4 Template Created by DepEdClick as per DepEd Order No. 17, s. 2022
willingness to slow down. A problem is like a curve in the road. Take it right and you'll find yourself
in good shape for the straightaway that follows. Take it too fast and you may not be in as good shape.
Working through this process is not always a strictly linear exercise. You may have to cycle back to
an earlier step. For example, if you are having trouble selecting an option, you may have to go back to
thinking about the interests.
This process can be used in a large group, between two people, or by one person who is faced with a
difficult decision. The more difficult and important the problem, the more helpful and necessary it is
to use a disciplined process. If you are just trying to decide where to go out for lunch, you probably
don't need to go through these seven steps!
C. ENGAGEMENT
Scenario 1:
They ask you for help responding to a customer inquiry, but you refuse
to lend a hand because you are working on a tight deadline and don't want
to waste time. There has been tension between you two ever since, and now
you need their help on a project, but they're not being very responsive.
Scenario 2:
You got a promotion that your friend at work was also gunning for. Now
things are awkward between you two. You definitely want to keep the
friendship going, but they aren't even speaking to you outside of team
Key Stage 4 Template Created by DepEdClick as per DepEd Order No. 17, s. 2022
meetings.
D. ASSIMILATION
E. REFLECTION
The learners will write in their journal their personal insights about the lesson and how it can be
applied through this pandemic time using the prompts below:
I understand that____________________________________
I realize that ________________________________________
Key Stage 4 Template Created by DepEdClick as per DepEd Order No. 17, s. 2022