Dear Respondents,

Wishing you a wonderful day! We are from the Grade 12 ABM205 – St. Matthew from
Pamantasan ng Lungsod ng Marikina and we are conducting a study entitled “COMPARISON
BETWEEN E-COMMERCE VERSUS BRICK-AND-MORTAR PURCHASES OF GRADE 12
ABM STUDENTS IN PAMANTASAN NG LUNGSOD NG MARIKINA” We respectfully ask
for your cooperation to complete and answer this survey form.

Please be honest in your responses. We absolutely guarantee that your information will be kept
confidential and will only be used for research purposes only. Thank you!

Email address:

Name (optional)

Age:

Section:

Directions: Kindly click your preferred responses in the given questions below.

1. When you do shopping, what do you most likely to choose? (kapag ikaw ay bumibili, ano ang
mas pinipili mong paraan ng pamimili?)

A. Online shopping

B. Traditional shopping (in-stores shopping)

2. Based on your answer above, do you feel safe with your chosen type of shopping? (Batay sa
iyong sagot sa itaas, sa tingin mo ba ay mas ligtas itong uri ng pamimili?)

A. Yes

B. No

3. How much time do you spend shopping as a consumer? ( Ilang oras o gaano katagal ang iyong
ginugugol sa pamimili?)

A. 30 minutes - 1 hour

B. 2 hours

C. 3 hours

D. more than 4 hours

4. Buying things in a physical store is more secure than buying them online. (Ang pagbili ng mga
produkto sa isang pisikal na pamilihan ay mas siguruhin kaysa sa pagbili online)
() Strongly agree

() Agree

() Neutral

() Disagree

() Strongly disagree

5. Customers' personal information is protected when they shop online. (Ang personal na
impormasyon ng mga customer ay protektado kapag sila ay namimili online.)

() Strongly agree

() Agree

() Neutral

() Disagree

() Strongly disagree

6. One of the aspects that shoppers evaluate when deciding between online and offline buying is
product satisfaction. (Ang isa sa mga aspeto na sinusuri ng mga mamimili kapag nagpapasya sa
pagitan ng online at offline na pagbili ay ang pagiging kuntento sa produkto.)

() Strongly agree

() Agree

() Neutral

() Disagree

() Strongly disagree

7. Prices of the products in online shops are more affordable compared to the prices in traditional
stores. (Ang mga presyo ng mga produkto sa mga online na pamilihan ay mas abot-kaya
kumpara sa mga presyo sa mga pisikal na pamilihan.)

() Strongly agree

() Agree

() Neutral

() Disagree
() Strongly disagree

8. Purchasing products in traditional shops is more convenient than shopping online as you can
scrutinize the product physically and not through internet only. (Ang pagbili ng mga produkto sa
tpisikal na pamilihan ay mas madali kaysa sa pamimili online dahil maaari mong suriin ang
produkto nang pisikal at hindi sa pamamagitan ng internet lamang.)

() Strongly agree

() Agree

() Neutral

() Disagree

() Strongly disagree

9. A time-saving method of purchasing products is one of the factors that buyers consider when
choosing between online and offline mode of shopping. (Ang isang paraan ng pagtitipid sa oras
ng pagbili ng mga produkto ay isa sa mga salik na isinasaalang-alang ng mga mamimili kapag
pumipili sa pagitan ng online at offline na paraan ng pamimili.)

() Strongly agree

() Agree

() Neutral

() Disagree

() Strongly disagree

10. What are the important criteria when you shop? check all that is applicable. (Ano ang mga
mahalagang pamantayan kapag ikaw ay namimili? suriin ang lahat ng naaangkop.)

() Quality

() Price

() Delivery

() Discount

() Payment Security

() Customer service
11. Considering your complete experience when you do online shopping, on a scale of 1-5 how
would you rate the following questions below with 5 as the highest scale and 1 s the lowest scale.

5 4 3 2 1

How much do
you trust the
product
reviews?

How satisfied
are you with the
quality of
product?

How satisfied
are you with the
availability of
product?

Did you find

enough about
the product
details?

It is more easy
to shop online
than going to
physical store?

How would you

rate your
shopping
experience in
online
shopping?

12. Considering your complete experience when you do offline shopping, on a scale of 1-5 how
would you rate the following questions below with 5 as the highest scale and 1 s the lowest scale.
 5 4 3 2 1

How much do
you trust the
product?

How satisfied
are you with
the quality of
products?

How satisfied
are you with
the
availability of
products?

Did you find

enough about
the product
details?

It is more
easy to shop
online than
going to
physical
store?

How would
you rate your
shopping
experience in
shopping
online?