WBHRMS Manuscript

WEB-BASED HOUSE RENTAL MANAGEMENT SYSTEM
An Undergraduate Capstone Project Presented to the Faculty of

Computer Studies Department
Bicol University Polangui, Campus
Polangui, Albay
In Partial Fulfillment of the Requirements for the Degree

Bachelor of Science in Information Technology
Clariño, Cyrus Edward B.

Olayta, Cymon P.
Dela Fuente, John Lloyd J.
December 2022
Republic of the Philippines
Bicol University
Polangui, Campus
Polangui, Albay
________________________________________________________________________
RECOMMENDATION FOR FINAL DEFENSE
This undergraduate capstone project entitled, “Web-based House Rental
Management System”, prepared and submitted by Cyrus Edward B. Clariño, Cymon
P. Olayta, and John Lloyd J. Dela Fuente in partial fulfillment of the requirements for
the degree of Bachelor of Science in Information Technology submitted to the capstone
committee for their consideration and approval to conduct the study.
MARIA CHARMY A. ARISPE, DIT

Capstone Project Adviser
ii
Bicol University
Polangui, Campus
Polangui, Albay
________________________________________________________________________
CERTIFICATION OF FINAL RATING

Capstone Project: Web-Based House Rental Management System
Date: ____________________________________________
Venue: ____________________________________________
Researchers: Cyrus Edward B. Clariño
Cymon P. Olayta
John Lloyd J. Dela Fuente
Panel of Examiner Action Taken Signature
JERRY B. AGSUNOD, MIT ______________ _____________

Panel Chairman
JOSEPH L. CARINAN ______________ _____________

Panel Member
SHEENA LUZ F. REFRAN ______________ _____________

Panel Member

Bicol University
iii
Polangui, Campus
Polangui, Albay
________________________________________________________________________
APPROVAL SHEET
This undergraduate capstone project entitled, “Web-Based House Rental
P. Olayta, and John Lloyd J. Dela Fuente, in partial fulfillment of the requirements for
the degree of Bachelor of Science in Information Technology has been examined and
recommended for acceptance and approval.

JERRY B. AGSUNOD, MIT

Panel Chairman
JOSEPH L. CARINAN SHEENA LUZ F.

REFRAN
Panel Member Panel Member
Accepted and approved in partial fulfillment of the requirements for the Bachelor
of Science in Information Technology.
ARNOLD B. PLATON, MSCS

Department Head
MARY JOY B. CATANGUI, Ed.D

Dean
Bicol University
iv
Polangui, Campus
Polangui, Albay
________________________________________________________________________
CERTIFICATION OF EDITOR
This undergraduate capstone project entitled “Web- Based House Rental
Management System” prepared and submitted by, Cyrus Edward B. Clariño, Cymon
P. Olayta and John Lloyd J. Dela Fuente in partial fulfillment of the requirements for
the degree of Bachelor of Science in Information Technology (BSIT) has been read
and entitled the undersigned.
Signed this ___ day of December, 2022 at _______________________________.
JEFF R. THOMAS, PhD

Editor
v
ACKNOWLEDGEMENT
We would like to express our sincere thanks and gratitude to our Capstone Project
teacher for letting us work on this project. To those who helped us finish this project by
offering assistance and advice, we are very grateful.
Primarily, we would thank ALMIGHTY GOD for being able to complete this
project with success. Then we would thank our Capstone Research Adviser Mrs. Maria
Charmy S. Arispe, DIT, under her guidance we learned a lot about this project. Her
suggestions and directions have helped us to the completion of this project.
To Jerry B. Agsunod, MIT, Sheena Luz Refran and Joseph L. Carinan, Thesis
Committee, for their unfailing support and honest patience as we overcame many
challenges for this academic pursuit.
We also would like to thanks all the Respondents who actively participated and
respectively filling out the needed information for the completion of the study.
To the researcher’s Family and Friends for giving their unending love and being
their source of inspiration. For providing their motivational and financial support through
the end.
And finally, to thank our classmates in BSIT-4C for assisting and supporting one
another at this stage. And a heartfelt thank you to everyone who contributed significantly
to this study.
We wouldn’t be where we are without you all, we are very grateful
THE RESEARCHERS
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ABSTRACT
CLARINO, CYRUS EDWARD B., OLAYTA, CYMON P., AND DELA FUENTE,
JOHN LLOYD J., “WEB-BASED HOUSE RENTAL MANAGEMENT
SYSTEM” (Unpublished Undergraduate Capstone Project, Bicol University
Polangui Campus, Polangui Albay, 2021-2022)
The demand for rental houses is extremely high and more rental houses need to be
put in place. Locating affordable houses is critical due to the current pandemic, people
find It hard just locating some houses which is affordable and safe. As a result, the study
aimed to develop a Web-Based Hose Rental Management System that would provide
services to both landlords and tenants in providing their needs in locating a house or
finding renters.
With these, the researchers aimed to figure out the answers to the following
objectives: (1) Determine the data requirements in the development of the proposed
system; (2) Design an efficient Web-based system platform; and (3) Evaluate the
proposed system using the functionality and usability standard of ISO 25010.
The system uses the internet to offer more house rental services. Users of the
system must first register to access the systems functionalities. They would be redirected
to the landing page as they continued to open the system. The project also includes the
inquiry and appointment pages. The contents of this system can be accessed by tenants
and landlord on the user side, while administrators manage and inspect system content on
the admin side. The study made use of the Rapid Application Development (RAD)
approach, which involves four phases: Phase 1 the Requirements Planning, Phase 2 the
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User Design, Phase 3 the Construction phase, and Phase 4 Cutover. The system used
HTML, CSS, JavaScript, MYSQL for the database, and XAMPP.
After the analysis and thorough evaluation of the data gathered, the web-based
system is functional and working; therefore, it can be used in housing transactions and
features such as online appointments, collect tenants and landlords’ data, enable tenants
to chat with the landlords, and generate reports. These helps both landlords and tenants
make their transactions easier and secured.
CEBC, CPO, JLJDF
Keywords: Tenant, Landlord, House Rental Management System, ISO 25010, PHP,
MYSQL, XAMPP, CSS, JavaScript
viii
TABLE OF CONTENTS
PRELIMINARIES Pages
Title page i
Recommendation for Final Defense ii
Certification of Final Rating iii
Approval Sheet iv
Certification of editor v
Acknowledgement vi
Abstract vii
Table of Contents ix
List of Tables xiii
List of Figures xiv
CHAPTER 1 — THE PROBLEM
Introduction 1
Objective of the Study 2
ix
Scope and Limitations 3
Significance of the study 4
References 5
CHAPTER 2 — REVIEW OF RELATED LITERATURE AND STUDIES
Related Literature 6
Related Studies 8
Project Synthesis 10
Conceptual Framework 11
Definition of Terms 13
References 15
CHAPTER 3 — RESEARCH DESIGN
Research Method 17
Sources of Data 18
Data Gathering Procedure 19
Software Development Methodology 20
System Requirements 22
Statistical Tools 23
References 25
x
CHAPTER 4 — DATA ANALYSIS AND INTERPRETATION
Data Requirements 26
System Design 26
Usability and Functionality Evaluation based on ISO 25010 Standard 28
User Interface Design 32
Evaluation tools 46
References 51
CHAPTER 5 — SUMMARY OF FINDINGS, CONCLUSION, AND
RECOMMENDATIONS
Summary of Findings 52
Conclusion 53
Recommendation 54
BIBLIOGRAPHY 56
Thesis Brief (IMRAD) 59
APPENDICES
A. Letters 70
B. Concept Paper 78
C. Compliance Report 83
D. Table of Cited Articles 88
xi
E. Evaluation Instrument 95
F. Users Manual 99
G. Gantt Chart 104
RESEARCHER’S PROFILE 105
xii
LIST OF TABLES
Table Title Page

1 System Requirements for Software and Hardware 22
2 Likert Scale 23
3 Functionality suitability of the Web-based House Rental
Management System 46
4 Evaluation result for the Usability of the system. 48
xiii
LIST OF FIGURES
Figures Title Page
1 Conceptual Framework 12
2 Rapid Application Development 20
3 Use-Case Diagram for Web-based House Rental 27
Management System
4 Admin’s Activity Diagram 29
5 Tenant’s Activity Diagram 30
6 Landlord’s Activity Diagram 31
7 Web-Based House Rental Management System’s landing page 32
8 Admin’s Log in Page 33
9 Admin’s Dashboard 33
10 Tenant and Landlords Pending Requests 34
11 Property List 34
12 Tenant List 35
13 Owner List 35
14 View Logs 36
15 Register Page 36
16 Landlord Registration Form 37
17 Login Page 37
18 Pending Request 38
19 Add Property 38
20 View Property 39
xiv
21 Update Property 39
22 Booked Property 40
23 Payment History 40
24 Tenant’s Registration page 41
25 Tenant’s Log in Page 41
26 Tenant’s Home page 42
27 View details for chosen property 42
28 Inquire now 43
29 Inquiry of request 44
30 History of Request 44
31 Monitoring of payment 45
32 Profile 45
33 Summary of Functionality Suitability Evaluation 47
34 Summary of Usability Evaluation 49
xv
Chapter 1
THE PROBLEM
Introduction
Rental house management system is necessary because rental house management
has become crucial to contemporary life. Considering the paradigm shift in Technology is
a field that urgently needs to be adopted and appreciating technology's power the housing
industry is still being ready to use a fresh strategy to address the problems of changing a
method that makes managing rental properties simple. This chapter would provide you a
fast summary of the study's objectives, scopes and limitations and Significance of the
Study. (Dex, A. 2022)
In this Study, the development of the system entitled “Web-Based House Rental
Management System” was based on the problems both by the tenants and landlord.
According to online, tenants find it difficult for them to find decent accommodation
within their budget and it is one of their biggest obstacles in the house-hunting process.
(Parker, P. 2020). For landlords, difficulties in managing tenants’ payment and due dates
are one of their problems in handling house rentals. Depending on their financial situation
and family circumstances, most families choose to rent a house. Some families, however,
may not be able to find acceptable rental properties. Rental property demand is quite
high, and additional rental properties are urgently needed. Developing rental buildings
has various advantages, notably for landlords who may increase their profits by charging
higher rents to tenants. The increasing number of renters and landlords complicates
management, particularly for landlords who lose a lot of money owing to non-paying
2
tenants. The above statement explains why a rental house management system is
necessary to construct. (INetTutor, 2022)
Thus, this system project focused on how to design and develop a Web-Based
House Rental Management System that would simplify the work for the tenants and
landlords so that all their work can be efficient and effective. The development of this
system would give solutions to all the problems experienced with the current manual
system and it is based both by the needs of the tenants and landlords. This would be a
perfect solution for landlords who face management difficulties, like checking due dates
of payment and determining whose tenants are paid or not would be easier to check by
the landlord by using the system and the information of the tenants would be recorded to
the system. For the tenants’ side they will no longer feel difficulties in finding a
convenient and affordable house to stay.
Objectives of the Study
The study aimed to develop an efficient Web-based House Rental Management
System that would help the rental process of the administrator, landlords, and tenants.
Specifically, it aims to:
1. Determine the data requirements in the development of the proposed system.
2. Design an efficient Web-based system platform.
3. Evaluate the proposed system using the functionality and usability standard of
ISO 25010.
Scope and Limitation

3
The researchers designed a web-based system platform that would explore the
functionality, usability, performance efficiency, compatibility, reliability, security,
maintainability, and portability of the proposed system. The system has 3 account options
which are the Administrator, Landlord and Tenant. The Administrator has full access to
the system and has the ability to modify, update, add and remove records in the system.
For the landlord, the landlord can add images of their properties, payment of the property
and accept tenant inquiries inside the system, while on the other hand, tenant’s role inside
the system is to find suitable home or house for him/her to rent, also tenant can request
for a visitation and tenant can access their payment inside the system. For the database
procedure, the proponents used PHP, MySQL, JavaScript programming language, and
HTML, CSS style for the design. As a result, the system would help the tenant and
landlords in keeping their record and providing them a suitable place to put their
properties and to find a house to rent.
The researchers focused on providing an efficient system that would help target
users to resolve their problems. The web-based house rental management system would
be a user-friendly system that aids the renting process in Ligao city. To make the system
safe and secure, the proponents employed a validation technique which would be
important data for the system. The Administrator would decide if the user provided
correct information and uploaded an identification card, also for the landlord, information
such as identification card and business permit is required for the landlord. All the data
gathered in the system would be monitored none other than the administrator and would
include their full name, address, age, sex, contact number, identification card, email
4
address, and password. The system has terms, conditions and policy which would then be
read by the users.
Significance of the Study
The following groups or individuals would benefit from the project's success:
Landlords. This type of system would benefit a lot of people, notably property
owners/landlords who would be able to improve their profits because these technologies
would make it much easier to find tenants. As the number of tenants grows, so does the
amount of data, making it difficult for owners to keep all of the records in tangible files,
which has a high risk of damaging and losing data. However, with these systems, owners
would not find it difficult because they are designed for them; all of the tenants' records
or information are stored in a database, which is far less likely to be lost, and finding
someone's information is simple because everything has been organized.
Tenants. This approach would provide tenants with the greatest possible service
when it comes to renting dwellings. They would not know if it were liable or not because
they can verify if the agent or the owner are legitimate or not. The system also helps them
avoid any type of harm because all of the rental information is recorded in one area,
making it impossible to verify whether it is accurate or not.
Researchers. researchers working on this project would obtain extra knowledge
and abilities in developing responsive apps.
Future Researchers. They can start designing and implementing a home rental
management system using the report as a guide. The outcomes of the research are critical
5
for the next generation of academics. They will utilize the project's materials and source
code as a guide and reference.
REFERENCES
INetTutor. (2022). House Rental System Capstone Project - inettutor.com. Retrieved
from https://www.inettutor.com/source-code/house-rental-system-capstone-
project/
Akuma Dex. (2022). Apartment Rental Management System- Academia.edu. Retrieved
from
https://www.academia.edu/32391081/Apartment_rental_management_system
Peter Parker, (March 8, 2022). Why it is hard to find a place to rent? – Rentinguys.com.
Retrieved from https://www.rentinguys.com/why-is-it-so-hard-to-find-a-place-to-
rent/
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Chapter 2
RELATED LITERATURE AND STUDIES
This chapter presented the related literature and studies, project synthesis,
conceptual framework, and the definition of terms.
Related Literature
The necessity to obtain a house is becoming increasingly challenging as the
population grows. As a result, now is the moment to embrace and appreciate technology's
potential. Tenants aren't the only ones having difficulty finding a place to rent, the owner
is also having difficulty operating the business since they don't have a simple way to
manage it. As a result, the researcher of the suggested system, House Rental System,
attempted to develop a strategy that would make it easier to manage rental residences.
This solution would make rental management's job easier and allow them to provide
more effective and efficient service to their renters. This system would mature in a timely
manner, and it is user-friendly. The system included forms for housing, rent payment, and
tenant registration. The system's development would provide solutions to all of the issues
that the existing manual system has. The house renting system is driven by both the
renters' and the owners' requirements. This is the ideal answer for property owners who
are having management issues since it allows them to easily check payment due dates,
7
assess if their renters are paid or not, and all of their tenants' information is stored in the
system so that finding it is never a headache. This method is also beneficial to tenants
since they will no longer have difficulty locating a place to stay and it is incredibly easy
to use. (Ikuomola, A. 2020)
A house is a place where people can come together to live more comfortably both
economically and socially. However, rather than continuing to buy a house, a person
must first rent a rental home in order to lower the cost of their costs. Tenants find it
challenging to identify which rental homes are available in the chosen location due to
several issues with the present approach. There is no written contract governing their
relationship, and the tenants have no idea how to pay their rent online. This issue inspired
the development of the rental house management system, which controls every aspect of
renting a home. With the development of this system, users only need to login into the
system to book the rental house that is available in the system. The methodology that was
used in developing this system is prototyping. The programming languages that are used
in this system are Hypertext Preprocessor (PHP) and Hypertext Mark-up Language
(HTML) and MySQL database. (Misyam, M. R., & Selamat, N. 2021)
Monitoring tenant payments, the availability of rooms and beds (available or
occupied), water and energy bills, and much more are all part of boarding house
administration. Previously, these management areas were manually processed. In order to
manage the aforementioned areas, the majority of boarding homes employ a manual
technique. The boarding house's operation would be slowed by manual operation, which
would have an impact on the guests' experience while staying in their rented rooms and
beds. The capstone project, dubbed "Boarding House Management System," is a

8
management system for boarding homes. The boarding house operation will be
automated as part of the project, which will increase operational efficiency and the
residents' overall experience. The Boarding House Management System's main functions
will include tenant payment records, room and bed status monitoring, tenant information
encoding, report generating, and database backup. The system will be created using the
SDLC (Software Development Life Cycle) methodology. The SDLC methodology
emphasizes the interplay of planning, analysis, and design activities, which leads to
implementation, operation, and support. The key data collection strategies were
interviews and observations of present procedures and methodologies. The study would
include boarding house owners, landladies/landlords, and renters as participants.
Boarding house management will be more effective and efficient when the system is
implemented. The boarding homes' operations would be improved by eliminating manual
processes and mistakes. The system's adoption would make boarding house
administration simple, quick, convenient, accurate, and dependable. (INetTutor, 2021)
Related Studies
According to Voumick, D., Deb, P., Sutradhar, S. and Khan, M. (2021) The house
rental issue is one of the elemental parts of society. Nowadays, it is extremely difficult to
find suitable accommodation in city areas if people search for it physically. On the other
hand, the landowner also needs to rent the house. It can be difficult to find tenants just to
hang a lease sign on a building, and as a result, they lose money. The purpose of the
study is to develop a common web-based online platform for both tenants and house
owners so that both tenants and landowners will mutually benefit from the system. This
web application is very user-friendly, efficient and it has got many unique features that
9
are not offered by other currently available house rental websites here in Bangladesh.
Tenants can register using their phone number, store information about their identity,
search for available houses, send messages to house owners, and choose a suitable house
using developed web applications. House owners can also register for the system, which
will manually verify and authenticate the knowledge provided by the house owner can
view a tenant’s information history whenever a tenant makes contact through text and
supply house-related information accordingly. The proposed online smart house system
has been tested and validated. It works very efficiently with many features.
According to Campcodes, (2021) A rental property management system must be
developed in order to make rental managers' jobs easier and more productive. The House
Rental Management System is a straightforward online application created with
JavaScript, Bootstrap, HTML, CSS, Ajax, and Modal in a PHP MySQL database. The
system's primary goals are to handle tenant payments and keep an eye on home rentals.
The system has an administrator and staff. The administrator may edit, update, remove,
check payments, and accept all tenant information. The staff can manage similarly to the
administrator, but with different access. Three forms one for housing, one for paying rent,
and one for tenant registration are requested of users when they check in. There are
command buttons on each form, including new, save, cancel, delete, next, previous, and
exit. The command buttons can be used to modify the database. Simply click new, insert
data in the provided textboxes, then click save to add new information to the database.
The information will be saved right away. Simply click next or previous to display the
data from the database if you want to see it. By selecting the delete button, you may
remove a record.
10
According to Camago, I. , Degala, A. , Insauriga, J. & Alquisada, C.G. (2018) As
the proponents of the Web-Based Real Estate Property Management System they aimed
to increase the effectiveness and convenience of real estate transactions in Iloilo City as
well as to benefit the industry's sellers and buyers. The newly developed system by the
proponents can perform the following tasks: The users can register and access the website
and brokers can post a property to sell. A search module was added as one of the major
features on which the users can search for the desired property, provided with the
content-based filtering algorithm for recommendations of the property, based on the
user’s recent search. A mapping module was also added to provide the location of the
property through “Google Maps”. This project is recommended to future researchers who
would do similar project study and hopes that they would benefit from this study for
more improvement.
Project Synthesis
These studies and literature presented significant evidence that would aid the
researchers in building and creating the Web-based House Rental Management System.
Also, the review of literature and studies found that the Web-based house rental
management system may be a huge assistance to tenants that would make it easier for
them to find an affordable place to rent, and also for the landlords to showcase their
properties online.
The goal of this study was to create an efficient Web-based House Rental
Management System. The initiative would technologically streamline the rental housing
operations, resulting in more effective administration. The technology would work as an
online platform for renters and boarding home management to record and transaction.
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The designed solution would improve the rental housings operating efficiencies as well as
the residents’ overall experiences.
Conceptual Framework
The main purpose of this study was to know the effectiveness of Web-based
House Rental Management System in Ligao City. The result of this study can be useful
and can also serve as guide, and to conclude if the system is effective to the respondents
as well. The researchers have discovered the keys on creating a well-functioning system
that was efficient and satisfying to the users based on related literatures, studies, and
research on existing systems. The researchers used IPO model or Input, Process, and
Output model in conducting all of the necessary needs in creating the system. IPO model
represents the summary of various related articles and explains the process involved.
The Input–Process–Output (IPO) pattern is a popular technique in systems
analysis and software engineering for characterizing the structure of an information
processing program or other process. The input represents the preliminary actions and
objectives that must be met in order to create the basic design. The procedure outlines the
following phases, as well as any adjustments or other needs that must be made in order to
accomplish our intended result: an automated plant watering system. Figure 1 illustrates
the IPO process and the procedures required to achieve our objectives.
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INPUT PROCESS OUTPUT
-Determine the data Rapid Application

requirements in the Development
development of the
Requirements Planning
proposed system.
-This phase is to determine the
-Design an efficient Web- objectives of the system and
based system platform. identify to identify
information requirements to
-Evaluate the proposed
those objectives.
system using the
functionality and usability
standard of ISO 25010
User Design
Hardware: -During this phase, The
Processor: researchers will decide on the
Web-based
At least Intel Core-i3-530
processor or above
application's design and House Rental
functioning based on the
information gathered. Management
Memory:
2 GB of RAM or above System
Construction
Storage:
At least 250 GB of -This phase is the actual
internal storage development task, where in
suggestions, changes and
Input Devices: improvement of the software
Mouse and Keyboard is being developed.
Output Devices:
1080 x 720 pixels Cutover
Monitor
- The final phase. The finished
Software: product is ready for use.
Operating System: During the cutover stage, we
Windows 7 and may plan for data conversion
above and the transition from the old
to the new system, as well as
test the product and train its
users.
FEEDBACK
Figure 1. Conceptual Framework

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Definition of Terms
The following terms were defined conceptually and operationally.
House Rental Management System. HRMS is a software designed to handle the
operations of hotels and commercial residential rental properties. In addition to
manufacturing, municipal government, and manufacturing, PMS is used. A hotel
operating system, or hotel OS, is another name for a property management system.
(TechTarget, 2018) This serves are the proposed system of the whole study and this
defines the objectives, scopes, and target users of the study.
ISO-25010. The degree to which a system fulfills the stated and implicit demands
of its many stakeholders and hence produces value is defined as its quality. The quality
model, which divides product quality into characteristics and sub-characteristics, reflects
the demands of those stakeholders (functionality, performance, security, maintainability,
and so on). (Britton, J. 2021)
PHP: Hypertext Preprocessor. PHP is a general-purpose programming language
for web development. Rasmus Lerdorf, a Danish-Canadian programmer, created it in
1994. The PHP Reference Implementation is presently being developed by the PHP
Group. PHP stands for PHP: Hypertext Preprocessor, a recursive initialism that originally
stood for Personal Home Page (Tech Factor, 2021). PHP is utilized for the system's
backend, and it's also one of the most difficult elements of the development process.
Structured Query Language (MySQL). MySQL is available under a variety of
commercial licenses in addition to being free and open-source software under the GNU
General Public License. MySQL was created and maintained by MySQL AB, a Swedish
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company that was eventually acquired by Sun Microsystems (now Oracle Corporation).
Widenius divided the open-source MySQL project into MariaDB when Oracle purchased
Sun in 2010. Moore (Moore, 2018). MySQL is also used for storing data for the
administrator, tenants, and landlords. This will allow them to easily handle their logs
inside the system and efficiently management their files, transactions, and agreements.
15
REFERENCES
Ikuomola, Aderonke. (2020). A Secured Mobile Cloud-Based House Rental Management
System.
INetTutor. (2022, January). Boarding House Management System - free download 2022.
iNetTutor.com. Retrieved June 8, 2022, from https://www.inettutor.com/programming-
tutorial/bootstrap/boarding-house-management-system/
INetTutor. (2021, September). House Rental System Capstone Project - inettutor.com. Retrieved
June 7, 2022, from https://www.inettutor.com/source-code/house-rental-system-capstone-
project/
Khan, Firoz & Scholtz, Louise. (2011). Rental Housing.
Campcodes.com. (2021, August 3). House Rental Management System using PHP mysql.
CampCodes. Retrieved July 11, 2022, from
https://www.campcodes.com/projects/php/house-rental-management-system-using-php-
mysql-free-download/
ThePD (The Project Definition) (2015) Input-Process-Output (IPO) Model (or IPO
Diagram) Retrieved from: Input-Process-Output (IPO) Model (or IPO Diagram) –
The Project Definition
TechTarget (2018, October 1). What is Property Management System (PMS)? - definition from
whatis.com. WhatIs.com. Retrieved June 19, 2022, from
https://www.techtarget.com/whatis/definition/property-management-system-PMS
Britton, J. (2021) What is ISO 25010? Perforce Software. Retrieved June 19, 2022, from
https://www.perforce.com/blog/qac/what-is-iso-25010
16
Voumick, D. , Deb, P. , Sutradhar, S. and Khan, M. (2021) Development of Online Based Smart
House Renting Web Application. Journal of Software Engineering and Applications, 14,
312-328. doi: 10.4236/jsea.2021.147019.
Misyam, M. R., & Selamat, N. (2021). House Rental Management System. Applied Information
Technology And Computer Science, 2(2), 1745–1754. Retrieved from
https://publisher.uthm.edu.my/periodicals/index.php/aitcs/article/view/2488
Camago, I. , Degala, A. , Insauriga, J. & Alquisada, C.G. (2018). Web-based real estate property
management system (Unpublished thesis). Central Philippine University, Jaro

17
Chapter 3
RESEARCH DESIGN
This chapter provides an outline of the research methods pursued in the study. It
includes details on the participants, i.e., the research participation criteria, who the
participants were and how they were sampled. The researchers define the research design
selected for the purpose of this study and identify and explain the research method and
type used and how the variables are related to the study. It also explains the method used
for data collection and provides the procedures that were followed to carry out this
analysis.
Research Method
The goal of this section is to explain the detail of the research techniques and the
approach that was used for the study. Fundamentally, the researchers used
Developmental and Descriptive method. Developmental research designs are techniques
used particularly in lifespan development research. These designs examine what changes
and what stays the same in a human life. When we are trying to describe development
and change, the research designs become especially important because we are interested
to examine what changes and what stays the same in a human life. Descriptive method is
to develop, test and evaluate research instruments and methods. It explores phenomena in
real life situations and uses a survey method. Common data gathering methods used are
questionnaire, interview, and observation. A primary source was a direct or personal

18
source of data or information on an event, an object, a person, or a work of art. The
Respondents were the tenants and the Landlords in Ligao City. Also, the researchers
conducted a survey in the form of questionnaires, interview, and observation.
In descriptive research, the method used was the Usability Characteristics of ISO
25010 in evaluating the study. The quality model is the cornerstone of a product quality
evaluation system. The quality model determines which quality characteristics would be
considered when evaluating the properties of a software product. The Usability of ISO
25010 is to a degree to which a product or system can be used by specified users to
achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use.
Sources of Data
The researchers used secondary source of data in this study. Secondary data are
those that are obtained from previously completed research projects and used for the
purpose of collecting research data. The researchers gathered data from relevant articles
and literature for the proposed study. The gathered data from the relevant articles and
literature would assist the researchers and readers in gaining thorough knowledge and
useful facts by presenting related literature and studies. The study would also adhere to
the following ethical guidelines: Anything that could be damaging to the individuals in
the study is avoided. Respect for the dignity of the research participant has been a key
priority for the researcher. The researcher's voluntary participation in the study, as well as
his or her full agreement, is vital and required. The data were determined and analyzed by
the proponents when it was collected, and it was used as a foundation phase of the
research to support the proposed study.

19
Data Gathering Procedures
The researchers employed a descriptive design. This survey methods used in a
form of questionnaires, and interview. Questionnaire is a research instrument that
consists of a set of questions or other types of prompts that aims to collect information
from a respondent. A research questionnaire is typically a mix of close-ended questions
and open-ended questions. The purpose of this type of interview is to obtain relevant
information on a subject of study, through verbal responses given by the study subject.
The researchers approach in conducting survey method can be used online or
offline, making it preferred approach for descriptive research with a large sample size. In
conducting questionnaires, the respondents can be administered face-to-face, contacted
through internet, mail, or telephone. The sort of questionnaire used in this study was a
rating scale questionnaire, in which the researchers’ collected data from the respondents
using Likert scale. Likert Scale is basically a type of scale used to measure the
respondent’s opinion towards a particular subject. The survey takers are given single
choice and close-ended questions that allow the brands to collect more detailed
information than a yes/no binary answer, in which respondents should specify their level
of agreement to a statement typically in 5 points: (1) Strongly disagree; (2) Disagree; (3)
Neither agree nor disagree; (4) Agree; (5) Strongly Agree
The data collected by the researchers would then be recorded and would be
analyzed to accomplish the study on a certain deadline. The data collected by the
researchers would be their basis to achieve their project goals.
Software Development Methodology

20
As the name suggests, rapid application development (RAD) is an approach that
emphasizes creating quickly through multiple iterations and ongoing feedback. In the
present digital era, as demand for new software and services soars, RAD has gained
popularity as a development technique among businesses all over the world. RAD has
received a lot of attention in professional circles, there doesn't seem to be any scholarly
research evaluating RAD. Small development teams of generally four to eight people
seem to be a defining feature of RAD. These teams are made up of users and developers
who are given the authority to make design choices. This calls for the social and
professional competence of all RAD team members. Users must have in-depth
understanding of the application domain, and developers must be adept at using cutting-
edge technologies.
Figure 2. Rapid Application Development
The development process was broken down into four phases, namely:
requirements planning, user design, construction, and cutover. The project goals,
expectations, timetables, and money were all part of the project requirements that had
been the main support of the development process.

21
Requirements Planning Phase. During this stage, developers, and users
communicate to determine the goals and expectations for the project as well as current
and potential issues that would need to be addressed during the build. The researchers
observed and identified the information requirements that are needed to the Web-based
house rental management system. During this phase, the researchers must communicate
to the user to define the project system goal and objective that will develop to meet the
expectations and potential of the system.
User Design Phase. In this phase the user design phase would be developed
through numerous prototype iterations once the project's scope has been determined.
developers collaborate during this phase to guarantee their expectation that their needed
requirements are addressed at every stage of the design process. It's almost like custom
software development, in which users may test and evaluate each product prototype at
each level to verify it fulfils their needs to gain their approval to continue designing the
system.
This phase was to conclude the system’s design and the structure regarding to the
data and feedbacks gathered from the users. The system was created based on the
objectives, goals, and the requirements of the project. Evaluation of the design and
functionality of the system was also considered by the researchers.
Construction phase. During this stage, the software development team of
programmers, coders, testers, and developers collaborate to ensure that everything is
running well, and that the final product meets the client's expectations and objectives.
The developers insured the function and built the final model from the prototype that was
22
tested by the client, finalizing the user design. The third step is crucial since the client can
still provide feedback at any point during the process. In this phase the researchers
proceed to the development of the system. In constructing the system, the developers
used software tools like sublime, XAMPP, MySQL, PHP, HTML, CSS, and Bootstrap. In
addition, testing of the proposed system would also be part of this phase where every part
of the system functionality has been evaluated and fixed the related bugs that might have
been encountered during the development; this would guarantee that the application that
had been launched had been successful and would solve the problem.
Lastly Cutover phase. This is the implementation phase where the finished
product goes to launch. It includes data conversion, testing, and changeover to the new
system, as well as user training. All final changes are made while the coders and clients
continue to look for bugs in the system. This is the stage when the finished work is ready
to be release. Data conversion, testing, and switchover to the new system, as well as user
training, are all included. While the coders keep monitoring the system for error and
clients continue to seek for flaws in the system, all final improvements are made.
System Requirements
The table below represents the system requirements needed for the system to be
used effectively and efficiently. The table represents the needed requirements for desktop
compatibility, which includes the minimum and recommended requirements for desktop
and laptop devices.
Table 1. System Requirements for Software and Hardware
Software Operating System Windows 7 and above

23
Hardware Processor At least Intel Core-i3-530 processor above
Memory 2 GB of RAM or above
Storage At least 250 GB of internal storage
Input Devices Mouse and Keyboard
Output Devices 1080 x 720 pixels Monitor
Statistical Tools
The weighted mean was a kind of average. Instead of each data point contributing
equally to the final mean, some data points contribute more weight than others. The
response to every item was multiplied by a corresponding value, and then the result must
be totalized and divided into the values of n (the total number of respondents). In the
analysis and data gathered, the weighted mean was used by the researchers for better
interpretation and analysis of the data.
FORMULA:
Where:
X = weighted mean
F = frequencies to the given
W = weights
N = total number of respondents
Table 2. Likert Scale
Scale Range Value Interpretation
5 4.21 - 5.00 Strongly Agree
4 3.41 - 4.20 Agree

24
3 2.61 - 3.40 Fair
2 1.81 - 2.60 Disagree
1 1.00 - 1.80 Strongly Disagree
ISO/IEC 25010
The quality model serves as the foundation of a system for assessing a product's
quality. Which characteristics would be considered when evaluating a software product's
quality is determined by the quality model. There are eight quality characteristics of
ISO/IEC 25010 that are established by the quality model. functionality suitability, and
usability were the two variables that the researchers used in this study.
Usability, functionality appropriateness were the two software product attributes
that the researchers used. The capacity of a system or product to satisfy both explicit and
implicit needs when used in specific situations is referred to as functionality
appropriateness. Functional completeness, Functional correctness, and Functional
appropriateness are the sub-characteristics that make up this trait. Usability is the degree
to which a product or system can be used by specific users to accomplish specific goals
with effectiveness, efficiency, and satisfaction in a specific context of usage. The
following sub-characteristics make up this characteristic: appropriateness recognizability,
learnability, operability, user error protection, user interface aesthetics, and accessibility.
25
REFERENCES
INetTutor. (2022) House Rental System Capstone Project - inettutor.com. Retrieved from
https://www.inettutor.com/source-code/house-rental-system-capstone-project/
4 phases of rapid application development methodology. (2018). Retrieved from:
https://www.lucidchart.com/blog/rapid-application-development-methodology
Schaie, K.W. (1965). A general model for the study of developmental problems.
Psychological Bulletin, 64(2), 92-107.
Stephanie Glen. "Weighted Mean: Formula: How to Find Weighted Mean" From
StatisticsHowTo.com: Elementary Statistics for the rest of us!
https://www.statisticshowto.com/probability-and-statistics/statistics-definitions/
weighted-mean/
ISO/IEC 25010 (2022). Retrieved from: ISO 25010 (iso25000.com)

26
Chapter 4
DATA ANALYSIS AND INTERPRETATION
This chapter presented the gathered information, requirement documentation,
system design, system usability regarding the quality standards of ISO25010, and the
evaluation result of the study.
Data Requirements
This section presented the information and data that were acquired to the
development of the system. The researchers developed a platform that would help lessen
the problems of tenants and landlords. Gathering data from related studies and literature
helps the proponents strengthen their proposed project also gathering the appropriate
development tools enabled the proponents to make a strong start on the system's
development. In addition, the researchers used a printed and online survey form that had
been randomly distributed to gather data using a random sample approach. Using Google
forms, survey questionnaires have been disseminated to respondents around Ligao City.
The respondent would assess each component of the system, scoring it on a scale of 1 to
5, in which respondents will specify their level of agreement to a statement typically in 5
points: (1) Strongly disagree; (2) Disagree; (3) Neither agree nor disagree; (4) Agree; (5)
Strongly Agree depending on its functionality and efficiency. The data will then be
collected and evaluated by the proponents to acquire the proponents project goal.
27
System Design
28
In this section, the data structures and algorithms used by the system were created
and put into use. Parts of the design tools from the technical manual were used as figures
in this section. Use-case diagram as the primary form system/software requirements, it
summarizes the relationships between use cases, actors, and system. Use case diagram
shows and explain the context and requirements of the whole system or individual system
component.
29
Figure 3. Use-Case Diagram for Web-based House Rental Management System
Use-case diagram for Web-based house rental management system
In this section the different ways that the system is used by the administrator, the
tenant, and the landlord are shown in the diagram above. This section consists of the
features of the system, actors and use cases. The human stick character represents the
actors. These actors are the users that interact with the web-based system while the use
cases which are represented using oval shapes are the flow and functionalities that are
used by the actors in the system. The system has 3 user types which is the administrator,
the landlord and the tenant.
For the administrator, the administrator has full access on the system, the
administrator is the one who manages the system, manages registering and registered
accounts, systems activity, and systems updates.
For the Landlord, by successfully registering in the system as a landlord the
landlord or owner can add his/her property and some details like property name, rooms,
beds etc. and tenants will see the property that he/she added. The landlord has a tenant
inquiries table that shows the tenants that inquired to the property he added. Also, the
landlord is the one who can update the tenant’s payment in the system. The landlord will
have its own profile in the system after successfully registering in the system.
And lastly for the tenant, the tenant will have its own profile that he can update,
change his/her identity, and change his/her password after successfully registering and
being validated by the administrator. After logging in the tenant can choose the
30
appropriate house that he needs and book for the chosen property, the tenant can double
check the inquiry he made inside the booking history page. By clicking profile the tenant
can see or view the payments if the tenant is paid or not.
Figure 4. Admin’s Activity Diagram
The figure above showed the Administrators activity diagram. Administrator as
the main actor who has full access in the system can manage the systems activities, in
31
managing accounts the administrator is the one who will validate the incoming tenants
and landlords in the system. The monitoring of the system and the updates is the job of
the administrator. The admin can also view the payments but only the landlord can edit
them. Also, properties are viewable for the administrator.
Figure 5. Tenant’s Activity Diagram
In this figure, it showed the activity diagram for tenant. Tenant must first register
to use some functionalities in the system. After the registration is successful once logged
32
in the system the tenant can view, find, and canvas some properties that fits in his/her
budget. By clicking a property, the tenant can inquire/book to the property he clicked also
he can request for a visitation to the selected house. The tenant also has a booking history
wherein he can view his/her previous inquiries. The tenant also has its own profile
wherein he can update his/her profile and the tenant’s payment is also viewable for the
tenant but only the landlord can update it.

33
Figure 6. Landlord’s Activity Diagram
In this section, the figure showed the landlords activity diagram. For the
landlord’s activity diagram, the landlord also, must register to use some functionalities in
the system. After successfully logging in, the landlord can add a property in the manage
property page. The landlord also has an inquiries table wherein the landlord can view the
tenants’ pending requests inside the system. The landlord also, have a page where he can
view, update, and add his/her properties. The landlord also has a profile wherein the
landlord can edit, update, and change his information’s.
User Interface Design
The proposed system has three Interface designs. The system has three primary
users: a system administrator, a tenant, and a landlord. Each user interface design
consisted of multiple pages based on the user’s activity within the system. Tenants have
restricted access to the system; landlords have access on some functionalities in the
system while administrators have full access on the functionalities of the system. The
user interface features were created by the developers from the data requirements
gathered.
34
Figure 7: Web-Based House Rental Management System’s landing page
In Figure 7, this figure showed where the users land when entering the system
they can view some properties but required to log in to use some features.
ADMINISTRATOR
Figure 8. Admin’s Log in Page
In this Figure, to enter inside the system the admin has its own email and
password provided. Once logged in the admin will be redirected to its landing page.
35
Figure 9. Admin’s Dashboard
After Successfully logging in, the figure above shows the admin’s landing page or
dashboard. There are numerous tabs which the admin can use.
Figure 10. Tenant and Landlords Pending Requests
In this Figure, the admin would receive requests from the tenants and landlords
who wanted to register to the website. Can view only the tenant's ID. On the landlord
request, the admin can view their ID and the business permit from the request. The admin
has a privilege to accept or decline the request. Once accepted, the admin may contact the
customer so that he/she can login to the website.

36
Figure 11. Property List
The admin can view the property list of landlords. The property lists categories by
name, type, owner name, location, price and images. The admin can use the search bar to
find the property on the lists.
Figure 12: Tenant List
Figure 13: Owner List

37
In this figures, the admin can view the details of both the tenants and landlord,
their name, email address, phone number, address and ID.
Figure 14. View Logs
In this page, the admin can click the view logs to see the activity of the users in
the system. Admin can see the name of the users, also view their timestamp and the event
on the system.
Figure 15. Register Page
In
this
section the user can select whether to log in, create types of account as a landlord or
38
tenant on the system's landing page. In the landing page the user will be able to see the
system's information.
LANDLORD
Figure 16: Landlord Registration Form

In this Figure, the user can created his own account as a landlord, Users must
provide personal information such as: first name, middle name, last name, full address,
contact number, and active Gmail account. For further protection, the landlord should
create a strong password and upload their Identification card and business permit for
verification.
39
Figure 17. Login Page
Once the account has been approved by the administrator, the landlord can access
the system. The landlord can now log-in to the system using the email address and
password which the landlord filled up on the registration form.
Figure 18. Pending Request
The landlord would receive a request from the tenant, if they are interested in the
property owned by the landlords. The landlord can see the tenants name, request date and
visiting date. the visiting date the landlord has action if the specific date is available, can
either select approved or declined. Also, the booking action can be selected if book or
decline for the tenant request.

40
Figure 19: Add Property
Figure 20: View Property
Figure 21: Update Property
Landlords can add their property and fill up the details of their property that they
want to rent, must include full description and photos. Once it's done, click the button
ADD PROPERTY to display on the “view property” table. To modify properties, the
41
landlord can go through update property to view the details of each property owned by
the landlord and can either be edited or deleted.
Figure 22: Booked Property
In this section, those who have booked can be viewed in “booked property”.
Landlords can see their property and the renter’s name and address and can also add
payment for the tenant rent. the payment type displays the set of payment if it's for
advance, installment, etc

42
Figure 23: Payment History
Payment History displays the table of the tenants that paid for their rented
property. The landlord views the data as evidence for the tenants.
TENANT
Figure 24: Tenant’s Registration page
In this Figure, the user can create his own account as a tenant, Users must provide
personal information such as: first name, middle name, last name, full address, contact
number, and active Gmail account. For further protection, the tenant should create a
strong password and upload their Identification card for verification.

43
Figure 25: Tenant’s Log in Page
Once the account has been approved by the administrator, the tenant can access
the system. The tenant can now log-in to the system using the email address and
password which the landlord filled up on the registration form.
Figure 26. Tenant’s Home page
After logging in the system. The property inside the system is now visible to the
tenants who are looking for a place to live in. the tenants can canvas and choose
properties that are affordable for them, also tenants can see if the property is still
available
or not.
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Figure 27. View details for chosen property
Once the tenant clicks a property, the tenant will be redirected to the property
details. Reading the details of the property is a must do for the tenant for them to know
which property is best suitable for them. A button that indicates INQUIRE NOW is
visible for the tenant if he/she wants to inquire to that specific property.
Figure 28: Inquire now

In this Section, once the inquire now button has been clicked, an inquiry form will
appear in the system, and the tenant must fill up the inquiry form. The inquiry form
consists of data such as first name, middle name, last name, email address, and contact
number. Tenants can also fill up for the date of visitation, but it is only optional for them.
And lastly the message to the landlord box wherein the landlord will read the tenant’s
message. The visitation request will then be received by the landlord through email and
will also reflect through the landlord's “Inquiry table”.

45
Figure 29. Inquiry of request
The tenant has a history of request page wherein the tenant can view the inquiries
that the tenant has made, and the tenant can view if the request is still pending, approved
or declined by the landlord. Also, the column of the table is clickable
Figure 30. History of Requests

46
Once the column is clicked, here the tenant can view full details of the request
that he/she made.
Figure 31. Monitoring of payment
Under the profile page the tenant can also view and monitor his/her monthly
payment. It is the landlord’s job to input the data and amount of the tenant’s payment.
Figure 32. Profile

47
Typically accounts that have been registered inside the system have their own
profile. In this figure the tenant and landlords can update or change personal data of
him/her inside the system.
Evaluation Results
The system was evaluated using the ISO 25010 quality standard, which was
determined in terms of functionality suitability and usability. The Web-based House
Rental Management System focuses on functional suitability and usability. Functional
suitability, which determines completeness, correctness, and appropriateness of the
system, The table below shows the results of the system based on the functional
suitability of the ISO 25010 quality standard. The system is considering the following:
Table 3. Functionality suitability of the Web-based House Rental Management System
Functionality Weighted Mean Descriptive Rating
1. Functional Completeness 3.96 Agree
2. Functional Correctness 3.96 Agree
3. Functional Appropriateness 3.88 Agree
Average weighted mean 3.93 Agree
The table showed above confirms that most of the respondents agree that the
system satisfies them and meets their needs. The total number of respondents is 25; 9
randomly selected Landlords in Ligao city and 16 randomly Tenants. The results shown
are based on the data that was gathered through an evaluation of the system. Based on the
48
data that was gathered, out of 25 respondents only 1 strongly agreed that the system
meets the functional completeness, on the other hand 22 respondents agree and 2
evaluated it fair. When it comes to functional correctness, 2 out of 25 respondents
strongly agreed that the system provides the correct information and results that they
needed, while 22 agreed, 2 as fair. 2 respondents also strongly disagreed that the system
meets the functional appropriateness when it comes to accomplishing specified tasks.
While 18 respondents agreed, 5 rated it as fair. As the result of the data gathered the
majority agreed that the system can be useful and helpful for them, but the system needs
more improvement.
Figure 33. Summary of Functionality Suitability Evaluation

49
The system evaluation summary for the functionality appropriateness criteria is
entirely equivalent with the established scale. This determines the functionality of the
developed system to cover all of the needed functionality for completing a specified task
and produce the needed result for the tenants and landlords.
User usability, which determines the recognizability, learnability, operability, user
error protection, user interface aesthetics, and accessibility of the system, the system is
considering the following:
Table 4. Evaluation result for the Usability of the system.
Usability Weighted Mean Descriptive Rating
1. Appropriateness recognizability 3.84 Agree
2. Learnability 3.8 Agree
3. Operability 3.32 Agree
4. User error protection 3.68 Agree
5. User interface aesthetic 3.68 Agree
6. Accessibility 3.72 Agree
Average weighted mean 3.67 Agree
Table 4 showed the usability of the Web-based House Rental Management
System’s Evaluation Result. The total number of respondents is 25; 9 randomly selected
Landlords in Ligao city and 16 randomly Tenants. The results shown are based on the
data that was gathered through an evaluation of the system. Based on the data that was
50
gathered, out of 25 respondents 2 respondents strongly agreed on the appropriateness
recognizability of the system, 17 agreed and 6 respondents rated 6 as fair with the
weighted mean of 3.84. for the learnability 3 respondents strongly agreed, while 14
agreed and 8 rated fair with the weighted mean of 3.8. The Operability received a
weighted mean of 3.32 with an interpretation of agree rating. User error protection and
user interface aesthetic both received a weighted mean of 3.68 which gives a descriptive
rating of agree. The indicator Accessibility received a descriptive rating of Agree with a
weighted mean of 3.72. the overall evaluation result of the usability system received a
3.67 weighted mean and an Agree rating, which means that the system need more
improvement in terms of the Usability of the system.
Figure 34. Summary of Usability Evaluation
The summary of the system evaluation under the usability criteria is all equivalent
to the Agreed scale. This determines the system's effectiveness when it comes to the
51
perspective of the end user, especially when they are dealing with the system. They can
properly use the functionalities and navigate from different sections of the system.
The system was developed as a web-based house rental management system. It is
accessible on different devices to make it more flexible for users. This was possible with
the software tools used in the development process. The software tools used were
Sublime, Sublime is the leading platform for developing websites, applications, and
software. Sublime Text is a sophisticated, cross-platform text and source code editor. It
natively supports many programming languages and markup languages. XAMPP server
is a cross-platform web server that is free and open-source. Simply a Xampp is a local
host or server that is used to test clients or websites before publishing them to a remote
web server. MySQL Database, a relational database management system based on SQL-
Structured Query Language. MySQL varies based on the need. It can associate with any
scripting language such as PHP, PHP: Hypertext Preprocessor is a general-purpose
scripting language geared toward web development. And lastly using bootstrap as
framework, Bootstrap is an HTML, CSS & JS Library that focuses on simplifying the
development of informative web pages.

52
REFERENCES
Peleg, Dan (2013). Mastering Sublime Text. Birmingham, UK: Packt Publishing. ISBN
978-1-84969-842-9.
https://www.packtpub.com/product/mastering-sublime-text/9781849698429
EDUCBA What is xampp?, https://www.educba.com/what-is-xampp/
SMARTDRAW SOFTWARE, LLC. Use Case Diagram Retrieve from
https://www.smartdraw.com/use-case-diagram/
Sublime HQ Pty Ltd. Sublime Text https://www.sublimetext.com/index
Mysqltutorial.net. (2022). What is MySQL retrieve from
https://www.mysqltutorial.net/what-is-mysql/
The PHP Group (2022). What is PHP retrieve from https://www.php.net/manual/en/intro-
whatis.php
53
Chapter 5
SUMMARY OF FINDINGS, CONCLUSION, AND RECOMMENDATIONS
This chapter presented the summary of findings, conclusions, and
recommendations of the study.
Summary of Findings
In this section, the purpose of this study was to identify the system requirements,
design and develop a web-based house rental management system and to be able to
evaluate the developed system using ISO/IEC 25010 usability and efficiency. After
careful analysis and data gathering, the following findings were revealed:
1. In developing the system, based on the information received, system designs and
functionalities are applied. The proponents conducted a survey to get the system
requirements and to have some background from the existing process of
managing a house rental. The proponent of this study gives their outmost effort to
design a web-based house rental management system that would benefit the
landlord and tenants.
2. The researchers gathered and gained the system requirements and identified the
process of the existing system, the proponents designed a web-based house rental
management system specifically for Ligao City. The researchers used CSS for the
design, MYSQL for the database, and PHP, HTML for the development. Use-case
diagram illustrated the actions that the system users can execute throughout the
system and the activity diagram was used to represent and explain the series of
activities done by the characters or the users of the system. The layout of the user
54
interface was also illustrated in figures. The final user interface designs presented
in the previous chapter was based on the agreed and suggested design of the
developers and users.
3. The data was collected by the proponents by conducting a survey and
questionnaires. Based on the ISO-25010 quality standards, to test and evaluate the
design of the system in terms of the usability quality a characteristic of ISO-
25010 such as appropriateness, recognizability, learnability, operability, user error
protection, user interface design and accessibility. Where the Likert scale was
used to determine the overall results and findings of the proposed system. The
overall weighted mean for the functionality suitability is 3.93 and for the usability
of the system the overall weighted mean is 3.67 with the descriptive rating of
agree. The researchers found that the system still is very helpful for the tenants
and landlords but lacks the needs of them. As a result, the researchers find ways
to improve their system.
Conclusions
Based on the findings of the study, the following conclusions were shown:
1. The proponents concluded that the data and results gathered from the source of
data for the system requirements, helped the proponents to identify the
requirements in the development of the web-based house rental management
system in Ligao city.
2. The proponents came up to the conclusion that the best software development
methodology to be used was the Rapid Application Development. Software tools

55
such as XAMPP server, MySQL Database and PHP, HTML was useful in the
development of the proposed system.
3. The system met the usability requirements based on the ISO 25010 software
quality standard with an average mean of 3.93 in functionality suitability and 3.67
in the usability of the system, which was considered as an effective tool that
would help the landlords and the tenants in ligao city. Also, the system needs
more improvement to satisfy their needs.
Recommendations
Based on the summary of findings and conclusions presented, the following
recommendations were suggested:
1. The researchers should come up with new ideas, the proponents should add
more reliable resources of data such as adding more respondents to add more
reliable resources and review and add more reliable related literature and
studies to enhance the systems usability and functionality.
2. The researchers recommend that the future developers should update and
improve the physical interface, operability and the aesthetic of the system and
make it more user-friendly especially to the non-technical users.
3. The system is recommended to be hosted online to benefit people who lives
outside the community who finds it difficult to rent a house, apartment, or
boarding houses.
4. The researchers recommend that the future developers should improve the
Web-based House rental management system’s security to lessen the
probability of the system being used in crimes.

56
5. The researchers recommend improving the systems functionality and focus
more on the booking inside the system and know how it will work if the
system is crowded.
6. The researchers should make the system not free for the landlord so that the
researchers may also have income inside the system.

57
BIBLIOGRAPHY
INetTutor. (2022). House Rental System Capstone Project - inettutor.com. Retrieved
from https://www.inettutor.com/source-code/house-rental-system-capstone-
project/
Akuma Dex. (2022). Apartment Rental Management System- Academia.edu. Retrieved
from
https://www.academia.edu/32391081/Apartment_rental_management_system
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60
Cyrus Edward B. Clariño, Cymon P. Olayta, John Lloyd J. De la Fuente
ABSTRACT
The demand for rental houses is extremely high and more rental houses need to be
put in place. Locating affordable houses is critical due to the current pandemic, people
find It hard just locating some houses which is affordable and safe. As a result, the study
aimed to develop a Web-Based Hose Rental Management System that would provide
services to both landlords and tenants in providing their needs in locating a house or
finding renters. With these, the researchers aimed to figure out the answers to the
following objectives: (1) Determine the data requirements in the development of the
proposed system; (2) Design an efficient Web-based system platform; and (3) Evaluate
the proposed system using the functionality and usability standard of ISO 25010. The
system uses the internet to offer more house rental services. Users of the system must
first register to access the systems functionalities. They would be redirected to the
landing page as they continued to open the system. The project also includes the inquiry
and appointment pages. The contents of this system can be accessed by tenants and
landlord on the user side, while administrators manage and inspect system content on the
admin side. The study made use of the Rapid Application Development (RAD) approach,
which involves four phases: Phase 1 the Requirements Planning, Phase 2 the User
Design, Phase 3 the Construction phase, and Phase 4 Cutover. The system used HTML,
CSS, JavaScript, MYSQL for the database, and XAMPP. After the analysis and thorough
evaluation of the data gathered, the web-based system is functional and working;
therefore, it can be used in housing transactions and features such as online appointments,
61
collect tenants and landlords’ data, enable tenants to chat with the landlords, and generate
reports. These helps both landlords and tenants make their transactions easier and
secured.
Keywords: Tenant, Landlord, House Rental Management System, ISO 25010, PHP,
MYSQL, XAMPP, CSS, JavaScript
1 Introduction landlord. According to online, tenants
find it difficult for them to find decent

Rental house management
accommodation within their budget and
system is necessary because rental house
it is one of their biggest obstacles in the
management has become crucial to
house-hunting process.
contemporary life. Considering the
paradigm shift in Technology is a field For landlords, difficulties in
that urgently needs to be adopted and managing tenants’ payment and due
appreciating technology's power the dates is one of their problems in
housing industry is still being ready to handling house rentals. Depending on
use a fresh strategy to address the their financial situation and family
problems of changing a method that circumstances, most families choose to
makes managing rental properties rent a house. Some families, however,
simple. may not be able to find acceptable rental
properties. Rental property demand is

In this Study, the development of
quite high, and additional rental
the system entitled “Web-Based House
properties are urgently needed.
Rental Management System” was based
Developing rental buildings has various
on the problems both by the tenants and
advantages, notably for landlords who
62
may increase their profits by charging whose tenants are paid or not would be
higher rents to tenants. The increasing easier to check by the landlord by using
number of renters and landlords the system and the information of the
complicates management, particularly tenants would be recorded to the system.
for landlords who lose a lot of money For the tenants’ side they will no longer
owing to non-paying tenants. The above feel difficulties in finding a convenient
statement explains why a rental house and affordable house to stay.
management system is necessary to

2 Methodology
construct.
The main purpose of this study
Thus, this system project focused
was to know the effectiveness of Web-
on how to design and develop a Web-
based House Rental Management
Based House Rental Management
System in Ligao City. The result of this
System that would simplify the work for
study can be useful and can also serve as
the tenants and landlords so that all their
guide, and to conclude if the system is
work can be efficient and effective. The
effective to the respondents as well. The
development of this system would give
researchers have discovered the keys on
solutions to all the problems experienced
creating a well-functioning system that
with the current manual system and it is
was efficient and satisfying to the users
based both by the needs of the tenants
based on related literatures, studies, and
and landlords. This would be a perfect
research on existing systems. The
solution for landlords who face
researchers used IPO model or Input,
management difficulties, like checking
Process, and Output model in conducting
due dates of payment and determining
all of the necessary needs in creating the
63
system. IPO model represents the popularity as a development technique
summary of various related articles and among businesses all over the world.
explains the process involved. RAD has received a lot of attention in
professional circles, there doesn't seem
to be any scholarly research evaluating
RAD. Small development teams of
generally four to eight people seem to be
a defining feature of RAD. These teams
are made up of users and developers who
are given the authority to make design
choices. This calls for the social and
professional competence of all RAD
team members. Users must have in-
depth understanding of the application
domain, and developers must be adept at

Figure 1. Conceptual Framework
using cutting-edge technologies.
As the name suggests, rapid

Figure 2. Rapid Application
application development (RAD) is an
Development
approach that emphasizes creating
quickly through multiple iterations and Requirements Planning Phase.
ongoing feedback. In the present digital During this stage, developers, and users
era, as demand for new software and communicate to determine the goals and
services soars, RAD has gained expectations for the project as well as
64
current and potential issues that would it fulfils their needs to gain their
need to be addressed during the build. approval to continue designing the
The researchers observed and identified system.
the information requirements that are

This phase was to conclude the
needed to the Web-based house rental
system’s design and the structure
management system. During this phase,
regarding to the data and feedbacks
the researchers must communicate to the
gathered from the users. The system was
user to define the project system goal
created based on the objectives, goals,
and objective that will develop to meet
and the requirements of the project.
the expectations and potential of the
Evaluation of the design and
system.
functionality of the system was also
User Design Phase. In this phase considered by the researchers.
the user design phase would be

Construction phase. During this
developed through numerous prototype
stage, the software development team of
iterations once the project's scope has
programmers, coders, testers, and
been determined. developers collaborate
developers collaborate to ensure that
during this phase to guarantee their
everything is running well, and that the
expectation that their needed
final product meets the client's
requirements are addressed at every
expectations and objectives. The
stage of the design process. It's almost
developers insured the function and built
like custom software development, in
the final model from the prototype that
which users may test and evaluate each
was tested by the client, finalizing the
product prototype at each level to verify
user design. The third step is crucial
65
since the client can still provide coders and clients continue to look for
feedback at any point during the process. bugs in the system.
In this phase the researchers proceed to

This is the stage when the finished work
the development of the system. In
is ready to be release. Data conversion,
constructing the system, the developers
testing, and switchover to the new
used software tools like sublime,
system, as well as user training, are all
Xampp, MySQL, PHP, HTML, CSS,
included. While the coders keep
and Bootstrap. In addition, testing of the
monitoring the system for error and
proposed system would also be part of
clients continue to seek for flaws in the
this phase where every part of the system
system, all final improvements are made.
functionality has been evaluated and
The table below represents the
fixed the related bugs that might have
system requirements needed for the
been encountered during the
system to be used effectively and
development; this would guarantee that
efficiently.
the application that had been launched
had been successful and would solve the Table 1. System Requirements
problem.
Lastly Cutover phase. This is the
implementation phase where the finished
product goes to launch. It includes data
conversion, testing, and changeover to The weighted mean was a kind of
the new system, as well as user training. average. Instead of each data point
All final changes are made while the contributing equally to the final mean,
66
some data points contribute more weight W = weights
than others. The response to every item

N = total number of respondents
was multiplied by a corresponding value,
Table 2. Likert scale
and then the result must be totalized and
divided into the values of n (the total
number of respondents). In the analysis
and data gathered, the weighted mean
was used by the researchers for better
interpretation and analysis of the data.
Based on the data that was

The respondent would assess
gathered, out of 25 respondents only 1
each component of the system, scoring it
strongly agreed that the system meets the
on a scale of 1 to 5, in which
functional completeness, on the other
respondents will specify their level of
hand 22 respondents agree and 2
agreement to a statement typically in 5
evaluated it fair. When it comes to
points: (1) Strongly disagree; (2)
functional correctness, 2 out of 25
Disagree; (3) Neither agree nor disagree;
respondents strongly agreed that the
(4) Agree; (5) Strongly Agree depending
system provides the correct information
on its functionality and efficiency.
and results that they needed, while 22
Where:
agreed, 2 as fair. 2 respondents also
X = strongly disagreed that the system meets
weighted mean the functional appropriateness when it
comes to accomplishing specified tasks.

F = frequencies to the given
While 18 respondents agreed, 5 rated it
67
as fair. As the result of the data gathered completing a specified task and produce
the majority agreed that the system can the needed result for the tenants and
be useful and helpful for them but the landlords.
system needs more improvement.

The result is shown on a degree
3 Results and Discussions graph that most of the participants are all
agree of the system in terms of

This section the presents the evaluation
functional completeness, correctness,
result and discussion. Usability Quality
and appropriateness. Some are rated fair
Characteristics of the Propose System
and least evaluate rate is strongly agree,
using ISO 25010
this suggested will be able to establish
the system objectives.
Table 4. Evaluation result for the
Usability of the system.
Figure 29. Summary of Functionality
Suitability Evaluation
The system evaluation summary The results shown are based on

for the functionality appropriateness the data that was gathered through an
criteria is entirely equivalent with the evaluation of the system. Based on the
established scale. This determines the data that was gathered, out of 25
functionality of the developed system to respondents 2 respondents strongly
cover all of the needed functionality for agreed on the appropriateness
68
recognizability of the system, 17 agreed Based on the findings of the
and 6 respondents rated 6 as fair with the study, the following conclusions were
weighted mean of 3.84. for the shown:
learnability 3 respondents strongly

1.) The proponents concluded that the
agreed, while 14 agreed and 8 rated fair
data and results gathered from the source
with the weighted mean of 3.8. The
of data for the system requirements,
Operability received a weighted mean of
helped the proponents to identify the
3.32 with an interpretation of agree
requirements in the development of the
rating. User error protection and user
web-based house rental management
interface aesthetic both received a
system in Ligao city.
weighted mean of 3.68 which gives a
2.) The proponents came up to the
descriptive rating of agree. The indicator
conclusion that the best software
Accessibility received a descriptive
development methodology to be used
rating of Agree with a weighted mean of
was the Rapid Application Development.
3.72. the overall evaluation result of the
Software tools such as XAMPP server,
usability system received a 3.67
MySQL Database and PHP, HTML was
weighted mean and an Agree rating,
useful in the development of the
which means that the system need more
proposed system.
improvement in terms of the Usability of
the system. 3.) The system met the usability
requirements based on the ISO 25010

4 Conclusions
software quality standard with an
average mean of 3.93 in functionality
suitability and 3.67 in the usability of the

69
system, which was considered as an https://www.rentinguys.com/why-is-it-
effective tool that would help the so-hard-to-find-a-place-to-rent/
landlords and the tenants in ligao city.

[3] 4 phases of rapid application
Also, the system needs more
development methodology. (2018).
improvement to satisfy their needs.
Retrieved from:
5 References https://www.lucidchart.com/blog/rapid-
application-development-methodology
[1] Akuma Dex. (2022). Apartment
[4] Stephanie Glen. "Weighted Mean:
Rental Management System-
Formula: How to Find Weighted Mean"
Academia.edu. Retrieved from
From StatisticsHowTo.com: Elementary
https://www.academia.edu/32391081/Ap
Statistics for the rest of us! Retrieved
artment_rental_management_system
from
[2] Peter Parker, (March 8, 2022). Why
https://www.statisticshowto.com/probabi
it is hard to find a place to rent? –
lity-and-statistics/statisticsdefinitions/
Rentinguys.com. Retrieved from
weighted-mean/
70
APPENDICES
71
APPENDIX A
LETTERS
72

Bicol University
Polangui, Campus
Polangui, Albay
________________________________________________________________________
MRS. MARIA CHARMY A. ARISPE, DIT

Faculty, Bicol University Polangui Campus
Polangui, Albay
Dear Mrs. Arispe,
Good day.
We, the undersigned, are third year students of Bicol University Polangui Campus
pursuing a degree in Bachelor of Science in Information Technology.
We are writing to humbly request your service and expertise to serve as an adviser
for our capstone project. We are currently working with a project entitled “Web-Based
House Rental Management System in partial fulfillment of the IT 121 (Capstone
Project 1) course this Second Semester SY 2022-2023.
We firmly believe that your expertise would be able to guide us in completing our
project successfully.
Thanked you for your consideration and we hoped you would been able to fulfill
our requested
Your Sincerely,
Cyrus Edward B. Clariño

BSIT STUDENT
Cymon P. Olayta
BSIT STUDENT

BSIT STUDENT
Conforme:

Bicol University
Polangui, Campus
73
Polangui, Albay
________________________________________________________________________
APPOINTMENT OF CAPSTONE PROJECT ADVISER
September 8, 2022

Dear DR. Arispe:
Upon recommendation of the Research Professor, may we invite you to act as

Capstone Project Adviser of Mr. Cyrus Edward B. Clariño, Mr. Cymon P. Olayta and
Mr. John Lloyd J. Dela Fuente who works on the topic “Web-Based House Rental
Management System”, which is scheduled or its Proposal Defense on September 8,
2022, online via zoom/ google meet.
As adviser, you shall perform the following tasks:

1. Check the format of the manuscript.
2. Provide general editing of the thesis work.
3. Check the content and organization of the paper.
4. Attend the defense sessions of the advisee(s) and record suggestions and
recommendations of the panel.
5. Provide ample time to the advisee(s) in relation to the experimental
work
during the conduct of the study, and
6. Orient the advisee(s) on what might /would transpire during the defense
session.
Thank you and once again, we acknowledge the magnanimous support you have
extended to our students in the development of their research capabilities.
Very truly yours,
MARY JOY B. CATANGUI, Ed.D.

Dean
Conforme:

Bicol University
Polangui, Campus
Polangui, Albay
74
________________________________________________________________________
APPLICATION FOR WORKING TITLE
Cyrus Edward B. Clariño Yr. level and Block: BSIT-4C

Cymon P. Olayta
This is to request for the approval of our working title: Web-Based House Rental
Management System with our adviser professor Maria Charmy A. Arispe, DIT.
We chose to conduct this research entitled Web-Based House Rental

Management System to provide a system which will help renters and landowners
through their problems in renting and marketing their properties.
CYRUS EDWARD B. CLARIÑO CYMON P.

OLAYTA
JOHN LLOYD J. DELA FUENTE

Student’s name and signature
Conforme:
MARIA CHARMY A. ARISPE, DIT MARIA CHARMY A. ARISPE,

DIT
Research Professor Capstone/Thesis
Adviser
Recommending Approval:
ARNOLD B. PLATON, MSCS MARIA CHARMY A. ARISPE,

DIT
CSD Department Chair Research Coordinator
Approved:
MARY JOY B. CATANGUI, Ed.D.

Dean
Bicol University
Polangui, Campus
Polangui, Albay
75
________________________________________________________________________
APPOINTMENT OF THESIS EVALUATORS
September 8, 2022
To: JERRY B. AGCUNOD, MIT

JOSEPH L. CARINAN
SHEENA LUZ S. REFRAN
You are hereby appointed to constitute the Thesis Panel as indicated above to
evaluate the research work of Cyrus Edward B. Clariño, Cymon P. Olayta, and John
Lloyd J. Dela Fuente who work on the topic “Web-Based House Rental Management
System.”
As such you are tasked to:

1. Appraise the validity and acceptability of the thesis work in terms of its
scholarly quality, correctness of the facts and claims contained therein; and
completeness as to its basic components,
2. Make sure that all suggestions are judiciously incorporated,
3. Evaluate the research report based on the adopted criteria, and
4. Be physically present during the oral defense.
You shall be entitled to an honorarium as chairman and a member.
MARY JOY B. CATANGUI, Ed.d.

Dean
Conforme:
JERRY B. AGCUNOD, MIT

Panel Chairman
JOSEPH L. CARINAN SHEENA LUZ F.

REFRAN
Member of the Panel of Evaluators Member of the Panel of
Evaluators

Bicol University
Polangui, Campus
Polangui, Albay
76
________________________________________________________________________
RECOMMENDATION FOR PROPOSAL DEFENSE

77

Bicol University
Polangui, Campus
Polangui, Albay
________________________________________________________________________
RECOMMENDATION FOR FINAL DEFENSE

78

Bicol University
Polangui, Campus
Polangui, Albay
________________________________________________________________________
APPLICATION FOR FINAL DEFENSE
November 24, 2022
Department Chair
Sir:
We are a candidate for the degree in Bachelor of Science in Information Technology (BSIT). In this regard,
we would like to inform your office that we are ready for the Oral Defense of our capstone project entitled:
(Proposed Study)
on Saturday December 3, 2022 9:00-11:00am
(Day) (Date) (Time)
Anticipating for your favorable action on this request.
CYRUS EDWARD B. CLARIÑO CYMON P. OLAYTA
ENDORSEMENT OF THE ADVISER
This certifies that I have examined the capstone project manuscript of these candidates. Having served as
the main critic for the same, I am now endorsing this manuscript for oral defense before the Oral Defense
Panel.

Signature over Printed Name of Adviser
Conforme:
PANELIST Printed Name Signature Date
1. Panel Chairman JERRY B. AGSUNOD, MIT __________ ________
2. Panel Member JOSEPH L. CARINAN __________ ________
3. Panel Member SHEENA LUZ REFRAN __________ ________
4. Adviser MARIA CHARMY A. ARISPE, DIT __________ ________
5. Course Coordinator MARY ANTINOETTE S. ARIÑO __________ ________
6. Department Head ARNOLD B. PLATON, MSCS __________ ________
Recommending Approval: Noted by:
MARIA CHARMY A. ARISPE, DIT MARY ANTINOETTE S. ARIÑO

Research Professor Course Coordinator
Approved:

Department Hea
79
APPENDIX B
CONCEPT PAPER
80
BU Thematic Area: Socio-Economics, Culture and Arts, and Governance
Proposed Title: Web-based House Rental Management System
Rationale
The growth of rental housing has become a significant feature in modern life. This
chapter will provide you with a quick overview of the study's history, the project problem
statement, its objectives, scopes, project rationale, project deliverables, and budget and
timeline. Housing is critical to one's quality of life and has significant economic, social,
cultural, and personal implications. Though a country's national success is typically
evaluated in economic terms, increased wealth is of diminishing value unless all citizens
can benefit from it and the income is not used to address growing social issues, such as
housing.
Housing is one of the most important measures of progress in every country since it helps
to revitalize economic growth. Most families opt to rent a home depending on their
financial condition and family dynamics. Unfortunately, some families may not be able to
find suitable rental homes. The demand for rental properties is exceptionally strong, and
more rental properties are required. Developing rental properties offers several benefits,
particularly for landlords who may boost their earnings by charging renter’s higher rent.
The rising number of renters and landlords makes management more difficult, especially
for landlords who lose a lot of money due to non-paying tenants. The above remark
clearly states why a rental home management system is required to build.
Objectives of the Study

81
People go from all over the country to live the life they desire in the city. People also
want to make money, and big cities are the best places to do so. Everyone aspires to do
business or obtain a well-paying career. The goal is that they migrate to cities where they
can live independently. As a result, everyone is looking for a place to rent. In addition,
people from all areas travel to Ligao City, Albay, and other major cities to further their
search.
The demand for a rental home management system has arisen as renting a
property has become a significant aspect of modern-day civilization. Encourage a diverse
range of rental housing alternatives that are reasonable, accessible, and decent throughout
society. The goal of this study is to figure out how to house low-income, middle-income,
and high-income families, or what is known as affordable housing. The phrase
'affordable' refers to a person's capacity to pay for specific items or services because their
salary allows them to do so. Although the phrase "affordable housing" is frequently used
to refer to rental housing that is within the financial capabilities of those in lower-income
areas of a geographic region, the principle extends to people of all income levels.
Throughout the year, landlords and tenants had difficulty finding one other. There is no
adequately allocated home, and the system is difficult to organize based on the user's
interests. In addition, the house management system is virtually completely manual. If
students and individuals from other cities want to rent a room in Indore, they will need a
lot of time, money, and human force to discover the appropriate fit. Our project's major
goals are to create a system that benefits both tenants and homeowners while also making
the process of finding and renting a home more efficient. A virtual system for property
82
owners who want to rent out their home where they can quickly discover renters and vice
versa with a pre-determined agreement.
Methodology
The waterfall model is a sequential model with the term waterfall. Before moving on to
the next level, the developer must complete the previous one. The feasibility study,
analytical phase, design phase, coding phase, testing phase, implementation phase, and
maintenance phase are all included. It is a straightforward paradigm that is simple to
implement and comprehend. With waterfall development approaches, analysts and users
move from one phase to the next in a systematic manner. The deliverables from each
phase are extensive, and as the project progresses, they are delivered to the project
sponsor for approval. After the customer has authorized the phase, the database design
phase begins. Before going on to the next level, we will identify any flaws at this point.
The design specification is the stage's output, which is utilized in the following step of
implementation.
Expected Output
The developers fully develop the system that allows both camps to choose a home that
suits them. A virtual method enables homeowners to locate renters for their rental
properties and vice versa with a pre-determined agreement. The major goal is to establish
a virtual platform for individuals to discover a great match for their liking. Sorted
graphical locations of houses containing maps surrounding them make it easier for renters
to choose a place in a given region. As opposed to when every disturbance around renting
a property was confined manually and by physical location alone, the house rental
83
company along with the House Rental Management System has evolved with a new
bonus. Even while physical places are still vital, geographical locations are equally
important, and the nature of activities and how they are performed have been transformed
by the power of technology. Once the consumer is a registered member of the Home
Rental Management System, house owners may book, purchase, and sell houses online,
rent houses online, and have the house contracted effectively without any hassle. The
House rental system web application benefits both faction renters and landlords, making
the search process more productive and efficient.
Prepared by:
CYRUS EDWARD B. CLARINO

BSIT Student
CYMON P. OLAYTA
BSIT Student

BSIT Student
Noted by:

84
APPENDIX C
COMPLIANCE REPORT
85

Bicol University
Polangui, Campus
Polangui, Albay
________________________________________________________________________
PROPOSAL DEFENSE
PROPOSED STUDY: Web-based House Rental Management System
DATE/VENUE: September 8, 2022 at Google Meet
PROPONENTS:
1. Clariño, Cyrus Edwad B.

2. Olayta, Cymon P.
3. Dela Fuente, John Lloyd J.
PANEL CHAIRMAN: Jerry B. Agsunod, MIT
PANEL MEMBERS:
1. Joseph L. Carinan
2. Sheena Luz Refran
Recommendations: [✔] Accept/Revisions [ ] Re-defense [ ] Not Accepted
Comments and Suggestions:

Contents Comments/Suggestions Action Taken Page No.
Title:
86
Bank Clients Suggested to ask the Unfortunately, the

Information Log bank more about what system doesn’t fit the
System for system they want. banks need so the
producer’s bank proponents moved
on and work on i
another study
entitled: Web-based
House Rental
Management
System
Web-based House Change the scope to a
Rental specific area of the study Changed the scope
only to a city and
Management
added limit of the
System
study
Chapter 1 1.Added introduction 1

1.Introduction of the problem and
discuss its solutions
-Present the problem and
the solution of the -Cited the author of
proposed study the article taken.
-Find or read any other

articles as references that -Replaced with an
discuss the solution of article that indicate
the problem and solution the problem cited the
author
-The panel suggested to
put citations. 2. Revised the
general objective,
discuss the design
2.Objectives and replace with data
requirements in 2
-Consider the main developing
objective of the
proposed study and 4. The
determine the data or proponents
information for Included
developing the system Limitations
of the study 3
3.Scope and limitations
-Include limitations in
4. Added proper
the study.
discussion of on
scope and limitation
4.Significance of the 4
87
Study
-Discuss the
functionality, user,
features, tools and
methodology
Chapter 2 1. RRL – Summarize, 1. The proponents 6

discuss the major revised, summarize
findings, and brief and discussed the
description of the article major findings of the
related article taken.
-Include proper citation
-the proponents put
2. RRS – find other proper citations of
studies include title, the article. 8
author, and major
finding, and 2.The proponents
Include proper citation reviewed major
findings on other
related studies and
3.Project Synthesis included the proper
citation in each 10
-Summarize and discuss related study.
the difference and
similarities of the studies
3.Summarized and
4.Conceptual simple revised
Framework
4.Revised and 12
-Determine and discuss specific possible
the input, process and input and brief
output description of
process
5.Definition of Terms
-Added introductory
-The capstone adviser paragraph 13
suggested to follow the
5.Followed the
given format for the
instruction given by
definition of terms.
the adviser in
6.References constructing
-Follow APA 6 Format definition of terms.
15
6.The proponents
88
used APA 6 format

for the reference
Chapter 3 1. Recheck the research 1.determined the 17

method of the study method and explain
Research Method 2. Revise the primary 3. Revised, specific

and secondary data the research method
Sources of Data with a secondary
data
Data Gathering
Procedures 3. Data Gathering 4. Added the 18
Procedures – include weighted mean
Software the result formula
Development
Methodology 19
5. The proponents
used APA 6 format
System 4. Add the formula
for the reference 22
Requirements
5. Follow APA 6 Format
Statistical Tool
Proposed System
89
APPENDIX D
TABLE OF CITED ARTICLES
90

Bicol University
Polangui, Campus
Polangui, Albay
TABLE OF CITED ARTICLES, LITERATURES, AND STUDIES
Article/Literature/Study Citation Reference Paraphrase Statement Chapter

Diagram (APA 6 format) (as shown in the No.
manuscript) & Page
No.
We are stuck with Akuma Dex. (2022). Considering the paradigm
technology when what we Apartment Rental shift in Technology is a
really want is just stuff Management field that urgently needs to
that works. With the System- be adopted and appreciating
current paradigm shift in Academia.edu. technology’s power the
technological field, there is Retrieved from housing industry is still
an urgent need to embrace https://www.academi being ready to use a fresh
and appreciate the power a.edu/32391081/apar strategy to address the
of technology. Housing tment_rental_manag problems of changing a 1
sector remains vigilant to ement_system method that makes
face the challenges of managing rental properties
change by employing a simple.
new strategy that
facilitates easy
management of rental
houses. Hence there is
need to develop a rental
house management system
that can simplify work for
the rental managers so that
all their work can be
efficient and effective.
Over the years’ house Ikuomola, Aderonke. The necessity to obtain a
rental agents and landlords (2020). A Secured house is becoming
have had problems in Mobile Cloud-Based increasingly challenging as
maintaining their tenants’ House Rental the population grows. As a
91
records. The management Management System. result, now is the moment to

of tenants’ records and embrace and appreciate
properties has become technology’s potential.
difficult as a result of data Tenants aren’t the only ones 6
growth, lack of having difficulty finding a
computerized system, data place to rent, the owner is
security, etc. Also, due to also having difficulty
population growth and operating the business since
metropolitan migration the they don’t have a simple
manual-based techniques way to manage it. As a
used in keeping records of result, the researcher of the
tenants are prone to error suggested system, House
and lot of time is wasted Rental System, attempted to
by the prospective tenant develop a strategy that
in looking for a house to would make it easier to
rent. As a result of these, a manage rental residences.
secured cloud-based house This solution would make
rental management system rental management’s job
was designed. This system easier and allow them to
assists prospective tenants provide more effective and
in getting house with ease, efficient service to their
help landlord/agent renters. This system would
manage tenant’s issues and mature in a timely manner,
also facilitate and it is user-friendly. The
communication between system included forms for
tenant and housing, rent payment, and
landlords/agents. tenant registration. The
system’s development
would provide solutions to
all of the issues that the
existing manual system has.
House is a place for Misyam, M. R., & A house is a place where
gathering of human beings Selamat, N. (2021). people can come together to
that can improve the House Rental live more comfortably both
quality of life for humans Management economically and socially.
economically and socially. System. Applied However, rather than
However, to reduce the Information continuing to buy a house, a
cost of the expenses for a Technology And person must first rent a
person, the person needs to Computer Science, rental home in order to
rent a rental house first 2(2), 1745–1754. lower the cost of their costs.
rather than continue to buy Retrieved from Tenants find it challenging
the house. There are some https://publisher.uth to identify which rental
problems from the current m.edu.my/periodical homes are available in the 7
process which makes it s/index.php/aitcs/arti chosen location due to
difficult for the tenants to cle/view/2488 several issues with the
know which are the rental present approach. There is
92
houses that can be rented no written contract

at the desired location. The governing their relationship,
tenants do not know how and the tenants have no idea
to pay the rental payment how to pay their rent online.
online and there is no This issue inspired the
contract agreement development of the rental
between the tenants and house management system,
the landlord. Motivated by which controls every aspect
this problem, the rental of renting a home.
house management system
is developed to manage all
matters involved in renting
a house.
Monitoring tenant INetTutor. (2021, The capstone project,
payments, the availability September). House dubbed "Boarding House
of rooms and beds Rental System Management System," is a
(available or occupied), Capstone Project - management system for
water and energy bills, and inettutor.com. boarding homes. The
much more are all part of Retrieved June 7, boarding house operation
boarding house 2022, from will be automated as part of 8
administration. Previously, https://www.inettuto the project, which will
these management areas r.com/source-code/h increase operational
were manually processed. ouse-rental-system- efficiency and the residents'
In order to manage the capstone-project/ overall experience. The
aforementioned areas, the Boarding House
majority of boarding Management System's main
homes employ a manual functions will include tenant
technique. The boarding payment records, room and
house's operation would be bed status monitoring,
slowed by manual tenant information
operation, which would encoding, report generating,
have an impact on the and database backup.
guests' experience while
staying in their rented
rooms and beds.
The house rental issue is Khan, Firoz & Scholtz, The purpose of the study is
one of the elemental parts to develop a common web-
of society. Nowadays, it is Louise. based online platform for
extremely difficult to find both tenants and house
(2011). Rental owners so that both tenants
suitable accommodation in
city areas if people search and landowners will
Housing.
for it physically. On the mutually benefit from the
other hand, the landowner system. This web
also needs to rent the application is very user-
house. It can be difficult to friendly, efficient and it has 8
find tenants just to hang a got many unique features
93
lease sign on a building, that are not offered by other

and as a result, they lose currently available house
money. rental websites here in
Bangladesh. Tenants can
register using their phone
number, store information
about their identity, search
for available houses, send
messages to house owners,
and choose a suitable house
using developed web
applications. House owners
can also register for the
system, which will manually
verify and authenticate the
knowledge provided by the
house owner can view a
tenant’s information history
whenever a tenant makes
contact through text and
supply house-related
information accordingly.
The proposed online smart
house system has been
tested and validated. It
works very efficiently with
many features.
According to Campcodes, Campcodes.com. The House Rental
(2021) A rental property (2021, August 3). Management System is a
management system must House Rental straightforward online
be developed in order to Management System application created with
make rental managers' jobs using PHP mysql. JavaScript, Bootstrap,
easier and more CampCodes. HTML, CSS, Ajax, and
productive. Retrieved July 11, Modal in a PHP MySQL
2022, from database. The system's
https://www.campco primary goals are to handle
des.com/projects/php tenant payments and keep
/house-rental- an eye on home rentals. The 9
management- system has an administrator
system-using-php- and staff. The administrator
mysql-free- may edit, update, remove,
download/ check payments, and accept
all tenant information. The
staff can manage similarly
to the administrator, but
with different access. Three
94
forms one for housing, one

for paying rent, and one for
tenant registration are
requested of users when
they check in. There are
command buttons on each
form, including new, save,
cancel, delete, next,
previous, and exit. The
command buttons can be
used to modify the database.
Simply click new, insert
data in the provided
textboxes, then click save to
add new information to the
database. The information
will be saved right away.
Simply click next or
previous to display the data
from the database if you
want to see it. By selecting
the delete button, you may
remove a record.
The proponents of the Camago, I. , Degala, the Web-Based Real Estate
Web-Based Real Estate A. , Insauriga, J. & Property Management
Property Management Alquisada, C.G. System they aimed to
System desired to make (2018). Web-based increase the effectiveness
the real estate property buy real estate property and convenience of real
and sell in Iloilo City a management system estate transactions in Iloilo
more efficient, more (Unpublished City as well as to benefit the
convenient the people, and thesis). Central industry's sellers and
to help improve the real Philippine buyers. The newly
estate business, its sellers University, Jaro developed system by the
and customers. proponents can perform the
following tasks: The users
can register and access the
website and brokers can 10
post a property to sell. A
search module was added as
one of the major features on
which the users can search
for the desired property,
provided with the content-
based filtering algorithm for
recommendations of the
property, based on the
95
user’s recent search. A

mapping module was also
added to provide the
location of the property
through “Google Maps”.
This project is
recommended to future
researchers who would do
similar project study and
hopes that they would
benefit from this study for
more improvement.
96
APPENDIX E
EVALUATION INSTRUMENT
97

Bicol University
Polangui, Campus
Polangui, Albay
________________________________________________________________________
“Web-Based House Rental Management System”
Demographic Profile
Please fill out the information below.
Name(optional): _________________________________________________________
Address: _______________________________________________________________
The following are statements used to evaluate the proposed system in terms of
functionality and usability for ISO 25010. Please use this scale to score our suggested
system based on your assessment by checking the boxes in the table.
Likert Scale
5 – Strongly Agree,
Functional Suitability
Strongly Agree Fair Disagree Strongly
Questions Agree (4) (3) (2) Disagree
(5) (1)
Functional Completeness.
The system covers all the
specified tasks and user
objectives.
Functional Correctness.
The system provides the
correct results with the
needed
degree of precision.
Functional
Appropriateness.
98
The system facilitates the

accomplishment of
specified
tasks and objectives.
Usability
Strongl Agree Fair Disagree Strongly
Questions y (4) (3) (2) Disagree
Agree (1)
(5)
Appropriateness
Recognizability.
The system allows users to
recognize if it is appropriate
for their needs.
Learnability.
The system can be used by the
specified users to achieve
specific goals of learning to
use the application with
effectiveness, efficiency,
freedom from risk and
satisfaction in a specified
context of use.
Operability.
The system has attributes that
make it easy to operate and
control
User Error Protection.
The system protects users
against making errors.
User interface aesthetics.
The system’s user interface
enables pleasing and
satisfying interaction for the
user.
Accessibility.
The system can be used by
people with the widest range
of characteristics and
capabilities to achieve a
specified goal in a specified
context of use.
99
APPENDIX F
USER’S MANUAL
100
USER MANUAL
1. Introduction:
The Web-Based House Rental Management System called RENTNOW were
designed to simplify the work for the tenants and landlords so that all their works can be
efficient and effective. The system was based on the problems both by the tenants and
landlord. The system would be a user-friendly system that aids the renting process in
Ligao city. To make the system safe and secure, the proponents employed a validation
technique which would be important data for the system. The Administrator would
decide if the user provided correct information and uploaded an identification card, also
for the landlord, information such as identification card and business permit is required
for the landlord. All the data gathered in the system would be monitored none other than
the administrator and would include their full name, address, age, sex, contact number,
identification card, email address, and password. The system has terms, conditions and
policy which would then be read by the users.
2. How to access and use the system
This will be the guide on how to use or what gadgets needed to use the system
Requirements:
 Internet Connection
 Web Browsers
 Laptop or Computers and cellphones
USERS LANDING PAGE:

101
INDICATIONS USE
1 The users should register to have an
account on the system
2 The users will input their accounts in the
login button
USER’S REGISTRATION GUIDE:
The users will choose the type of account that they will be using in the system.
102
Tenant Registration
This section is a guide for registering tenants
3 2
5 4
7 6
8
9
INDICATIONS USE
1 Input Full name
2 Input Full Address
3 Enter Phone Number
4 Enter Email Address
5 Enter Password
6 Confirm Password
7 Type of I.D
8 Insert I.D picture for verification
9 Read terms and conditions
Landlord Registration
103
This section is a guide for registering landlords
5 3
6 4
7
9
8
INDICATIONS USE
1 Input Full name
2 Input Full Address
3 Enter Phone Number
4 Enter Email Address
5 Enter Password
6 Confirm Password
7 Type of I.D
8 Upload I.D picture for verification
9 Upload Business permit for verification

104
APPENDIX G
GANTT CHART
105
Jan Feb Ma Apr Ma Jun Jul Aug Sept Oc Nov Dec

r y t
Phase 1:
REQUIREMENTS
PLANNING
a. Brainstormed
for possible
projects
b. Conducted a
pre survey
for chose
study
c. Started
working on
chapters 1-3
d. finalizing
Chapters 1-3
e. Proposal
Defense
f. Revisions for
Chapters 1-3
Phase 2: USER
DESIGN
a. Create mock-
up design
b. Identified the
system
requirements
needed
Phase 3:
CONSTRUCTION
a. Interface
design
b. Coding
c. System test
Phase 4: CUTOVER
a. Finalizing
chapters 4-5
b. Evaluation
c. Final defense
d. System
revisions
e. Revisions of
chapters 4-5
Bicol University
Polangui, Campus
Polangui, Albay
________________________________________________________________________
GANTT CHART
106
RESEARCHER’S PROFILE
107
JOHN LLOYD JUMAWID DELA FUENTE

Guilid, Ligao City, Albay
09632766375
Johnlloyd.delafuente23@gmail.com
PERSONAL DATA
Date of Birth: August 23, 2001
Place of Birth: Carmen Bohol
Civil Status: Single
Age: 21
Sex: Male
Religion: Roman Catholic
Father’s Name: Joel C. Dela Fuente
Mother’s Name: Laila J. Dela Fuente
EDUCATIONAL BACKGROUND
College: Bicol University Polangui Campus
Bachelor of Science in Information
Technology
2019 – Present
Secondary:
Senior High School: Ligao National High School (LNHS)
TVL- Information and Communication
Technology (ICT), CSS
2017 – 2019 (Graduate)
Junior Highs School: Ligao National High School (LNHS)
2013 –2017 (Graduate)
Elementary: Ligao West Central Elementary School (B)
2006 – 2013 (Graduate)
108
CYMON PINCARO OLAYTA

Calzada Guinobatan , Albay
09568917278
Cymonolayta01@gmail.com
PERSONAL DATA
Date of Birth: November 3, 2000
Place of Birth: Travesia Guinobatan , Albay
Age: 22
Sex: Male
Father’s Name: Opher Jr. P. Olayta
Mother’s Name: Noemi P. Olayta
Technology
2019 – Present
Secondary:
Senior High School: Marcial O. Raňola Memorial School
(MORMS)
GAS – General Academic Strands
2017 – 2019 (Graduate)
Junior Highs School: Marcial O. Raňola Memorial School
(MORMS)
2013 –2017 (Graduate)
Elementary: Guinobatan West Central School
2006 – 2013 (Graduate)
109
CYRUS EDWARD BORROMEO CLARIÑO

Bagumbayan, Ligao City
09959759345
cyrus.clarino24@gmail.com
PERSONAL DATA
Date of Birth: September 24, 2000
Place of Birth: Oas , Albay
Age: 22
Sex: Male
Father’s Name: Winston D. Clariño
Mother’s Name: Gisela B. Clariño
Technology
2019 – Present
Secondary:
Senior High School: Infotech Development Systems Colleges
Inc. (IDSC)
TVL- Information and Communication
Technology (ICT),
2017 – 2019 (Graduate)
Junior Highs School: Ligao National High School (LNHS)
2013 –2017 (Graduate)
Elementary: Our Children Montessori Foundation Inc.
2006 – 2013 (Graduate)

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WEB-BASED HOUSE RENTAL MANAGEMENT SYSTEM

An Undergraduate Capstone Project Presented to the Faculty of

In Partial Fulfillment of the Requirements for the Degree

Clariño, Cyrus Edward B.

RECOMMENDATION FOR FINAL DEFENSE

This undergraduate capstone project entitled, “Web-based House Rental

Management System”, prepared and submitted by Cyrus Edward B. Clariño, Cymon

the degree of Bachelor of Science in Information Technology submitted to the capstone

committee for their consideration and approval to conduct the study.

MARIA CHARMY A. ARISPE, DIT

CERTIFICATION OF FINAL RATING

Panel of Examiner Action Taken Signature

JERRY B. AGSUNOD, MIT ______________ _____________

JOSEPH L. CARINAN ______________ _____________

SHEENA LUZ F. REFRAN ______________ _____________

Republic of the Philippines

This undergraduate capstone project entitled, “Web-Based House Rental

Management System”, prepared and submitted by Cyrus Edward B. Clariño, Cymon

recommended for acceptance and approval.

MARIA CHARMY A. ARISPE, DIT

JERRY B. AGSUNOD, MIT

JOSEPH L. CARINAN SHEENA LUZ F.

of Science in Information Technology.

ARNOLD B. PLATON, MSCS

MARY JOY B. CATANGUI, Ed.D

This undergraduate capstone project entitled “Web- Based House Rental

and entitled the undersigned.

Signed this ___ day of December, 2022 at _______________________________.

JEFF R. THOMAS, PhD

offering assistance and advice, we are very grateful.

suggestions and directions have helped us to the completion of this project.

challenges for this academic pursuit.

We wouldn’t be where we are without you all, we are very grateful

JOHN LLOYD J., “WEB-BASED HOUSE RENTAL MANAGEMENT

SYSTEM” (Unpublished Undergraduate Capstone Project, Bicol University

Polangui Campus, Polangui Albay, 2021-2022)

HTML, CSS, JavaScript, MYSQL for the database, and XAMPP.

make their transactions easier and secured.

CEBC, CPO, JLJDF

MYSQL, XAMPP, CSS, JavaScript

Recommendation for Final Defense ii

Certification of Final Rating iii

List of Tables xiii

List of Figures xiv

CHAPTER 1 — THE PROBLEM

Objective of the Study 2

Significance of the study 4

CHAPTER 2 — REVIEW OF RELATED LITERATURE AND STUDIES

CHAPTER 3 — RESEARCH DESIGN

Data Gathering Procedure 19

Software Development Methodology 20

Usability and Functionality Evaluation based on ISO 25010 Standard 28

User Interface Design 32

CHAPTER 5 — SUMMARY OF FINDINGS, CONCLUSION, AND

Thesis Brief (IMRAD) 59

D. Table of Cited Articles 88

G. Gantt Chart 104

RESEARCHER’S PROFILE 105

Table Title Page

3 Functionality suitability of the Web-based House Rental

4 Evaluation result for the Usability of the system. 48

2 Rapid Application Development 20

JERRY B. AGSUNOD, MIT __ _

JOSEPH L. CARINAN __ _

SHEENA LUZ F. REFRAN __ _

Signed this _ day of December, 2022 at _____________________________.