ASHISH Gaur City, Noida Extension, Noida,

201318, India

SHISHODIA
7289935097

ashishshishodia123@gmail.com
OPERATIONS TEAM LEADER

ABOUT ME
Effec ve and mo vated team
leader with a proven track record
of monitoring progress to ensure
goal a ainment. Adept in
developing and implemen ng
strategic and measurable steps to
achieve desired opera onal
outcomes.
WORK EXPERIENCE
IENERGIZER Opera ons Team Leader
SERVICES PVT LTD
• Guided the implementa on of strategies designed to achieve
Noida
Apr 2017 - Present planned goals.
• Managed teams of 20+ employees and monitored projects to
ensure progress.
• Assigned territories and reported to senior leadership as
needed.
• Nurtured and developed exis ng leads.
• Con nually worked to fully understand the needs of
customers and assisted in iden fying solu ons that met those
needs.
• Worked to create an environment of service excellence for
internal and external customers.
• Crea vely solved customer issues and provided resolu ons to
achieve the highest level of customer sa sfac on.
• Generated daily, weekly, monthly, and quarterly reports
regarding agent performance metrics and customer reten on
rates.

EDUCATION

CCS UNIVERSITY Bachelor of Arts

MEERUT
Ghaziabad Completed Bachelor of Arts in 2022 from CCS University.
2022

SKILLS

LEADERSHIP AND TEAMWORK EFFECTIVE TIME MANAGEMENT

CUSTOMER SERVICE COMMUNICATION SKILLS

RISK MANAGEMENT STAFF MANAGEMENT