RAJNI AHLAWAT +91-7017979686

H.no 225 , Vill-Sadarpur, Ghaziabad,

Ghaziabad, 201002
CUSTOMER EXECUTIVE rc7017979686@gmail.com

ABOUT ME A highly motivated and results-driven professional with experience that Proven
ability to manage complex projects, develop innovative solutions, and build strong
relationships with clients and colleagues.

EDUCATION SKILLS AS A WEB DESIGNER

Empathy
10th Passed from CBSE in Academic Session 2008-2007
12th Passed from CBSE Board in Academic Session 2010- Negotiation
2011 Team player
Bachelor of Arts, 2013 CCSU, Meerut, Uttar Pradesh
Problem solving approach
Attentive listening
EXPERIENCE Good communication

Customer Executive, Indiamart, 8 months CUSTOMERS EXECUTIVE

Assisted customers in purchasing products and services, addressing
Excellent communication and interpersonal skills
inquiries, and resolving complaints.
Demonstrated active listening, empathy, and effective Active listening and strong empathy
communication skills to ensure customer satisfaction. Ability to handle and resolve customer complaints and
Maintained accurate and detailed records of all customer
inquiries
interactions, updating the company's customer relationship
management (CRM) system. Knowledge of company products and services
Familiarity with customer relationship management
CATALOGUE DESIGNER, LOGINATSOLUTIONS PVT
LTD (CRM) software
Ability to work effectively in a team environment
Having two years of experience. I was responsible for catalogue
Strong problem-solving and analytical skills
designing and client handling in this organization. Solving querries
of clients related to catalogues. Generating leads for the company. Ability to remain calm and composed under pressure
Collaborated with the marketing team to develop visually appealing Attention to detail and accuracy in data entry and
catalogues that effectively showcased products and services.
record keeping
Translated marketing briefs and product information into
compelling catalogue designs. Ability to multitask and prioritize tasks
Ensured consistency in brand identity, style, and messaging across
effectively
all catalogue materials.
Utilized industry-standard software, such as Adobe Creative Suite
(Photoshop, Illustrator, InDesign), to create high-quality designs.
Conducted market research to stay updated on design trends and
competitor catalogues.
Worked closely with printers and production teams to ensure
accurate and timely delivery of catalogues.