FRANCHISING ACTIVITY WORKSHEET 3

Company Name: Taco Bell

Team Leader: Lim, Lyana I.
Members:
1. Doren, Ma. Suzzane L.
2. Magdula, Nicole Dorothy L.
3. Ongchua, Charles Brian B.
4. Urmatan, Allyza Marie A.
Write your own Organizational Structure:

GENERAL
MANAGER

FINANCE MARKETING OPERATIONS LOGISTICS

MANAGER DIRECTOR MANAGER MANAGER

COOK DRIVER/
BOOKKEEPER
DELIVERY GUY

DISHWASHER

WAITERS

CASHIER

SECURITY
OFFICER

Job Qualification:

 GENERAL MANAGER
 A bachelor's degree in business administration or a closely related subject is required.
 Exceptional leadership qualities and work ethic.
 Good decision making skills.
 At least 4 years of experience as Supervisor/Manager.
 Knowledge in various business functions.
 Can work very well under pressure.

 FINANCE MANAGER
 A bachelor’s degree in finance or any other related field (economics, accounting or business administration).
 At least 3 years of experience in finance-related positions.
 Above average interpersonal and communication skills.
  Above average organizational management skills.
 Proficient in using MS Excel.

 BOOKKEEPER
 A bachelor’s degree in accounting or other related field.
 At least 2 years of experience working as an accountant or bookkeeper.
 Thorough knowledge and understanding of GAAP (Generally Accepted Accounting Principles).
 Strong verbal and written communication skills.
 Proficient in using MS Excel.

 MARKETING DIRECTOR
 A bachelor’s degree in business administration or in marketing.
 At least 2 years of experience in marketing or running a marketing team.
 Effective time management skills.
 Capable of multitasking.
 Very sensitive to details.
 Creative

 OPERATIONS MANAGER
 A bachelor’s degree in business administration.
 At least 2 years of experience as manager.
 Good communication skills.
 Patient enough.
 Sensitive to details.
 Good leadership skills.
 Capable of multitasking.
 Very attentive and hands-on.

 COOK
 It is suggested that you have a high school diploma or equivalent.
 Prior work experience in similar food and beverage serving and food preparation jobs is preferred.
 Extensive expertise preparing hot and cold foods.
 Hygienic.

 DISHWASHER
 At least a senior high school graduate.
 Excellent time management abilities.
 Ability to stand or walk for 8 hours and lift 20 pounds.
 Willingness to follow all food safety regulations.
 Hygienic.

 WAITERS
 At least a senior high school graduate.
 For chatting with visitors, effective communication and active listening abilities are required.
 Excellent social awareness and customer service abilities.
 Customer happiness and responsiveness may be assessed.

 CASHIER
 Familiarity with electronic equipment, such as a cash register and a point-of-sale system.
 Excellent math skills.
 Communication and time management abilities are essential.
 Dedicated to customer satisfaction.
 A high school diploma is required.
 Accountable and transparent.

 SECURITY OFFICER
 Registered as a security officer.
 Outstanding surveillance and observation skills.
 Excellent time management abilities.
 Interpersonal and communication skills.
 High school diploma is required.

 LOGISTICS MANAGER
  A bachelor’s degree in business administration.
 At least 1 year of experience being a manager.
 Demonstrable ability to lead and manage staff.
 Good analytical and problem solving skills.
 Good leadership skills.
 Good communication skills.

 DRIVER/DELIVERY GUY
 Must be a Professional driver’s license holder.
 Clean record, no driving violations.
 At least 1 year experience of any driving or delivery work.

Job Description:

 GENERAL MANAGER
 Manages the overall operations of the business.
 Oversee the several aspects or elements of the business (Finance, marketing, operations, logistics).
 Reports the overall performance of the business to the owner.
 Coordinates with the finance manager, the marketing director, the operations manager and the logistics manager.

 FINANCE MANAGER
 Provides financial advice with regards to the financial performance of the business.
 Provides guidance on the business’ investments.
 Helps the business when it comes to decision-making.
 Helps with business planning.

 BOOKKEEPER
 Monitors financial records.
 Collects and records transactions.
 File tax returns.

 MARKETING DIRECTOR
 Develop and implement marketing plans, including promotional calendars and programs, new product
introductions and other marketing projects.
 Develop and manage marketing budgets.

 OPERATIONS MANAGER
 Supervise, hire and in charge of training employees.
 Makes sure that the day to day production goes well and orderly.
 Monitors the performance of every employee.

 COOK
 To provide the greatest quality service and experience for consumers, plans, prepares, and cooks food products.
They assist in keeping the kitchen organized and working well. They guarantee proper food handling, cleanliness,
and storage practices are followed.

 DISHWASHER
 Through manual and machine cleaning procedures, ensure the cleanliness and sanitation of dishes, tableware,
glassware, pots, pans, and utensils. Dishwashers are also responsible for keeping the dishwashing area clean and
safe.
 Unloading and storing deliveries.
 Supporting other restaurant staff members by assisting with other tasks, as needed.

 WAITERS
 Responsibilities include greeting and seating clients, taking orders, properly transmitting them to the kitchen,
remembering the menu, and making recommendations to upsell appetizers, desserts, or beverages.

 CASHIER
 Receiving payments and providing receipts, gift-wrapping gifts, and keeping track of all cash and card transactions
are among the tasks. Process sales transaction.
 Maintaining receipts, records, and withdrawals. To be successful in this position, you should have past customer
service experience and a thorough understanding of how cash registers work.
 SECURITY OFFICER
 Regularly inspect and patrol the premises, monitor the property entry, permit persons and vehicles to enter, aid
those in need, and provide reports of daily surveillance activities and suspicious behavior.

 LOGISTICS MANAGER
 Supervises the movement, the distribution and storage of supplies and materials.
 In charge of supervising and monitoring the delivery routes.

 DRIVER/DELIVERY GUY
 Arranging, regular cleaning and maintain of vehicle. Collects items and are the ones who will transport the
collected items they also plan the best route for smooth and safe travel.