SRI LANKA INSTITUTE OF INFORMATION TECHNOLOGY

BM 1020 Principals of Management – Tutorial 04

Select the correct answer.

1. What does the acronym SMART stand for?

a. Suitable, measurable, actionable, rewarded and timely
b. Specific, measurable, actionable, resourced and timely
c. Specific, measurable, achievable, related and timely
a. None of the above

2. Strategic goals are concerned with :

d. Top level managers
e. Middle level managers
f. First level managers
g. Operational level managers

3. Tactical goals and plans typically involve time periods of

a. 1 year
b. 1 to 3 years
c. 3 to 5 years
d. 6 months to 1 year

4. ______________are those targets or future end results set by lower management that address
specific, measurable outcomes required from the lower levels.
a. Strategic goals
b. Tactical goals
c. Operational goals
d. None of the above

5. MBO was first described by _________.

a. Henry Minzberg
b. Henri Fayol.
c. Fredrick W. Taylor.
d. Peter Drucker.
6. We identify three levels of planning. What are they?
a. Top, middle and bottom
b. Operational, tactical and strategic
c. Strategic, administrative and functional
d. None of the above

7. is responsible for the forming of tactical plans.

a. Top managers
b. Middle managers
c. First line managers
d. None of the above

8. is a process to determine the objective that needs to be achieved as well as

to identify the methods to achieve the said objectives.
a. Planning
b. Strategy
c. Leading
d. Forecasting

9. The first step when planning effectively is to ___________.

a. form an action plan
b. determining objectives
c. maintain flexibility in planning
d. Scanning to environment

10. Identify the best definition of planning.

a. The core activity of planners and planning departments.
b. Setting an organization’s objectives and the means of reaching them.
c. An integrated process in which plans are formulated, carried out and controlled.
d. Devising ways of achieving the objectives of an organisation.

11. Discuss the steps in planning.

12. Explain the obstacles of effective planning.
13. “Planning is the essence of Management”. Explain the statement.
14. Write short notes on following.
a) Vision
b) Mission
c) MBO

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