OF COMMUNICATION RIC MICHAEL M. ESTRERA At the end of this lesson, you will OBJECTIVES
a.Define the nature of communication,
b.Distinguish the elements; and c.Demonstrate the communication process.
20XX PITCH DECK 2
COMMUNICATION - Is the process by which people DEFINITION exchange messages. - LANGUAGE is an essential part of communication. - Is characterized by a social aspect. The relationship of the communicators affect the way they interact. People agree on the meaning of words and expressions. COMMUNICATION DEFINITION - It can be verbal or non-verbal. - It is also composed of different elements 1. PARTICIPANTS ELEMENTS -refer to both the speaker and the listener. a. speakers share ideas b. listeners receive, interpret, and respond 2. CONTEXT ELEMENTS - refers to the interrelated conditions of communication (Padilla et al., 2003) which affect how people understand the message. CLASSIFICATIONS OF CONTEXT A. Physical Context - includes the setting where the communication takes place, the time of the day, the environmental conditions, distance between or among communicators, the seating arrangement. CLASSIFICATIONS OF CONTEXT B. Social Context - refers to the nature of relationships existing between or among the communicators. - sets the formality of the interactions. CLASSIFICATIONS OF CONTEXT C. Psychological Context - involves the communicator’s moods and feelings. - Being conscious of and considerate of other people’s feelings during a conversation is a prerequisite to effective communication. CLASSIFICATIONS OF CONTEXT D. Cultural Context - is comprised of the beliefs, values, and norms shared by a large group of people. People who share the same race and culture interact easily. CLASSIFICATIONS OF CONTEXT E. Historical Context - involves the background provided by previous interactions between or among the communicators (Verderber & Verderber, 2012). 3. MESSAGE - refers to the speaker ’s ELEMENTS meanings, ideas, and feelings. - can be delivered verbally or non-verbally - are received and interpreted by the listener based on her ideas/feelings. 4. CHANNELS - transmit messages from the ELEMENTS speaker to the listener. Two Major Channels: A. Visual (light)- visible information such as hand gestures, movements, and facial expressions. B. Auditory (sound)- tone, volume, and pitch of the voice. 5. BARRIER/NOISE ELEMENTS - refer to the factors that affect the flow of communication. - is the disruption which prevents messages from being interpreted. THREE TYPES OF BARRIER/NOISE: A. External Noise- includes sights, sounds, and any other distractions in the physical environment. B. Internal Noise- refers to the distractions within the communicator. This can be PHYSIOLOGICAL and PSYCHOLOGICAL. THREE TYPES OF BARRIER/NOISE: C. Semantic Noise- involves the unintentional misunderstanding caused by ambiguity, jargon, ethnic slurs, profanity, and vulgar speech. 6. FEEDBACK ELEMENTS - refers to the reaction or response of the listener. - can be verbal or non- verbal. AS A SPEAKER… GUIDELINES IN 1. Use concise and simple words. COMMUNICATING EFFECTIVELY 2. Consider the environment. 3. Use verbal and non-verbal cues. 4. Consider your listener’s context. 5. Pay attention to your listener’s non-verbal cues. 6. Rephrase the message if the need be. 7. Ask for feedback. AS A LISTENER… GUIDELINES IN 1. Practice self-awareness. COMMUNICATING 2. Listen actively and pay close EFFECTIVELY attention. 3. Use non-verbal cues. 4. Focus on the speaker. 5. Pay attention to your listener’s non-verbal cues. 6. Ask for clarification politely. 7. Provide feedback. GUIDELINES Form groups of six members each. Choose two out of three GROUP types of noise that may hinder ACTIVITY: SKIT the transmission of messages. Present a five-minute skit that shows how communication is affected by these types of noise. RUBRICS THANK YOU!