Professional Documents
Culture Documents
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
VISION
To be recognized and respected as one of the premiere members of the academic
community that provides excellence in technological education
MISSION
The College for Research & Technology is a nurturing community, devoted in providing
accessible and affordable technological education by being a catalyst of innovation in
the promotion of holistic development to empower individuals to discover their true
worth and become productive members of the society.
COURSE SYLLABUS
COURSE THM07
CODE
COURSE Tourism and Hospitality Marketing
NAME
COURSE 3 units
CREDITS
COURSE This course provides an introduction to the marketing concepts and
DESCRIPTION techniques inherent in the hospitality and tourism industries. By
evaluating the marketing environments affecting the hospitality and
tourism businesses, students are able to understand how to define
and select target markets, establish marketing plans and
programmes, implement control and evaluation plans.
REQUIRED LEC: 3 hours per week
HOURS / LAB: None
WEEK
PRE- None
REQUISITES
1|Page
College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
Technology requirements:
Digital recorder or similar device such as laptop, smart phone that has video.
USB headset with microphone.
A computer with an updated operating system (e.g. Windows, Mac, Linux) and
an Internet browser (e.g. Google Chrome seems to work best for this course.)
Basic computer audio/video equipment.
DSL Internet connection or a connection speed no less than 7 MB/s
YouTube Account (See YouTube Instructions in Section J.)
Social Media Accounts (such as Facebook. Instagram and Twitter)
Signed Up Account at EDMODO (either on computer or an app at your mobile
phone)
For this class use the class /group code: ______
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
IMPORTANT:
1. I am the course facilitator. I will guide and help you through course material and
answer questions about course matter. I am not Tech Support. (Keep reading!)
2. CRT MIS provides technical support until 5 pm daily except Sunday;
3. Email jmiranda@crt.edu.ph, reach out thru my Facebook account Jennifer
Miranda or call +63-930-028-9427.
4. The following links you to a user guide on creating and managing your account.
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
4|Page
College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
Product Development
WEEK 9 Module 6: Pricing in Tourism
What Is Price?
General Pricing Approaches
Pricing Strategies
Revenue Management
WEEK 10 Module 7: Tourism Promotions I
What Is Promotions
Advertising
Direct Marketing
Personal Selling
WEEK 11 Module 8: Tourism Promotions II
Public Relations
Crisis Management And Crisis Communications
Sales Promotions
WEEK 12 ONLINE MIDTERM EXAMINATION
WEEK 13 Module 9: Digital Marketing
Social Media
The Internet And The World Wide Web
Effective Digital Marketing Campaign
WEEK 14 Module 10: Relationship Marketing
Dimensions Of Relationship Marketing
Internal Marketing
Benefits Of Building Relationships With Customers
Resistance Of Relationship Marketing
WEEK 15 Module 11:Destination Branding And Marketing
Destination As Brands
Branding
Destination Image And Branding
Strategies For Attracting Visitors
Challenges Of Destination Branding
WEEK 16 Module 12: The Marketing Plan
The Executive Summary
The Tourism Promotions Brands
WEEK 17 Module 13: Tourism Marketing And Its Future
Sustainable Tourism And Sustainable Marketing
Ethics In Tourism Marketing
Future Trends In Tourism
WEEK 18 ONLINE FINAL EXAMINATION
6|Page
College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
7|Page
College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
tourism industry.
6. Discuss the
importance of sales
in tourism
marketing.
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
LEARNING PLAN
TEACHING
&
COURSE TEXTBOO ASSESSME
H LEARNING
W CONTENT / K/ NT OF
R LO ACTIVITIE
K SUBJECT REFEREN LEARNING
S S
MATTER CES OUTCOMES
(STRATEGI
ES)
1. Familiarization ZOOM Webinar Online Sharing of Students to
rules and Classroom Classroom expectations submit
regulations or Policies and Policies from reflection
and Introduction to Online teachers paper on
1
netiquettes the Course Syllabus and their
3
2. Applying the students realization
netiquettes by Discussion of from the
next session the course Discussion initial
or zoom syllabus and discussion.
session Study
1. Define tourism Module 1: Refer to Class Student to
marketing and Tourism the discussion submit a
its functions. Marketing learning through reflection
Introduction module Zoom paper on
2. Differentiate
Unique made for how tourism
tourism product
Characteristi this course Online establishmen
from consumer
cs of the subject. assessment t and
products
Tourism and destinations
2 3. Explain Industry activities are
& 6 marketing as a Tourism marketing
3 management Marketing their
process Defined products and
4. Discuss the Marketing services.
evolution of as
marketing and Managemen
the integrated t Process
marketing Core
approach Marketing
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
Functions
The
Marketing
Mix
Integrated
Marketing
Communicat
ions
Approach
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
communica
tion
challenges
and how to
avoid it.
1. Identify Module 5: Refer to Class The student
what a The Tourism the discussion will submit a
tourism Product learning through research
product is Key Players module Zoom paper about
and its In The made for the best tour
component. Tourism this course Online package they
2. Enumerate Industry subject. assessment find that
the stages The Tourism and highlights
of the Product activities any
product life Product Life Philippine
cycle and Cycle destination.
the Destination Convince us
8 3 destination Life Cycle that this is
life cycle. Product the best
3. Recognize Developmen place to
that the t have.
Philippines
has a lot of
tourist-
worthy
attractions.
4. Discuss the
product
developme
nt process.
1. Discuss Module 6: Refer to Class The student
price and Pricing in the discussion will submit a
its role in Tourism learning through research
tourism What Is module Zoom paper, they
marketing. Price? made for will check out
9 3 2. Enumerate General this course Online air line
the key Pricing subject. assessment websites and
factors Approaches and find the
affecting Pricing activities cheapest
price. Strategies rates for a
3. Identify the Revenue roundtrip
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
4. Oral Questioning Activities (written for modular)are due every other Thursday
night. No credit is given for late work and the iLrn system will not accept work
submitted after the set due date.
5. Video Presentation Activitiesare due every other Monday. No credit is given for
late work and the iLrn system will not accept work submitted after the set due date.
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
7. Chapter Pruebas (quizzes)have Monday due dates, and will evaluate students’
knowledge of vocabulary, grammar, and proficiency in reading and writing, and must be
taken on the prueba due date by midnight that night. YOU ARE EXPECTED TO ADHERE
TO THE GT HONOR CODE AND COMPLETE THESE QUIZZES ALONE, WITHOUT NOTES,
THE BOOK, OR HELP FROM ANY OTHER SOURCE, INCLUDING YOUR PARTNER GROUP.
Based on chapter material, these assessments will be given in a variety of formats.
The chapter quizzes are taken in iLrn and must be opened and
completed one time in the iLrn virtual classroom website. Understand that
IF YOU OPEN THEM BEFOREHAND, YOUR GRADE WILL BE A ZERO. Also
understand that they will be timed and that you may not be able to
complete them without adequate content study and preparation.
*Late quizzes and exams will not be accepted and there will be no options for
makeups.
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
DRESS CODE
Academic Integrity:
For several activities in this course, you will be asked to work with others; in
addition, you are encouraged to form study partners and groups.
However, any written/oral work that forms the basis of your final grade in the
class MUST be your (or your study group’s) own original work. Do not
plagiarize.
This includes all quizzes and homework. I will report any and all indications of academic
dishonesty to the Vice Provost of Student Services. I expect you to follow the CRT
Honor Code always, throughout your GT experience. Should you have any questions
regarding what constitutes "academic dishonesty" in this course, please contact me.
e-Tutoring:
CRT offers five hours of free online tutoring in 20-minute sessions (15
sessions) via the LMS virtual classroom or FB Messenger Chat.
1-to-1 Tutoring Services (Clough Common) offers free tutoring in
EDTECH most semesters.
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
2. Follow your Chapter Checklist line by line! Literally check items off the list
as you complete them.
3. Make it a point to read and watch ALL FBGT information and videos I
post.I choose them for a reason!
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
4. Begin every chapter at the END of the chapter (on your vocabulary pages).
Go through the vocabulary words to get familiar with them. This will help you
understand the reading content later.
5. Make flashcards. MAKE THEM. In your own handwriting, on your own paper
of choice. Spending time to write them out will help you to remember the words
faster.
6. Skim the chapter first to get an idea of what it’s about. This will help you
gauge the level of difficulty and prioritize your time before you begin.
7. As you do your activities, watch ALL the iLrn GRAMMAR VIDEOS AND
MOVIES IN THEIR ENTIRETY. Use them to kick-start the accompanying
exercises. It may seem time consuming, but it’s more time consuming to try to
do the activities with no grammar base.
10. Try to stay a few exercises ahead. When you complete one day’s exercises,
go ahead to the next day and do 4-5 exercises. This will make your due dates
seem a little shorter. (If you can stay an entire day or two ahead, that’d be even
better because if something unexpected comes up, your activities will be done =
no stress. )
11. When you have trouble remembering a certain word or phrase, try this: grab a
sheet of paper and write it in Spanish over and over again while thinking
about the English word that it means. You don’t have to be neat and use
the lines of the paper – just scribble everywhere until you fill one side of it. Use
the other side for the next word/phrase.
12. Another way to help you remember words: make post-it notes and stick
them in places you pass several times a day so you see them repeatedly
(even if it’s subconsciously).
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College for Research & Technology of
Cabanatuan
Burgos Avenue, Cabanatuan City 3100
Tel. 463-2735 463-2697 600-2200 e-mail: crt.cabanatuan@gmail.com
13. Do ALL of the self-tests for each chapter. Print out your results and review
ALL the recommended material. Then make notes in your HANDWRITING.
14. Take advantage of the PRACTICE TABon your main home page in iLrn.
Complete all of the corresponding activities at the end of each chapter.
15. Make good use of your partner group and BE a good partner! Really
participate when you meet. Put in the effort to converse, even if it feels like
“kindergarten-level Spanish.” It’s okay! We all start somewhere.
16. Try to meet on a weekly basis for study and peer support. The groups
who do so report greater progress and less stress.
I’m here for you! I’m just a click away, so send me a message in FB Chat.
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