You are on page 1of 14

VILLABA INSTITUTE OF TECHNOLOGY, INC.

Highway Blvd. Caigit Bridge Brgy. Poblacion Del Norte, Villaba, Leyte
vit.villaba2015@gmail.com/landline (053) 552-9784
School Id: 409216
SESSION PLAN
Sector : TOURISM
Qualification Title : HOUSEKEEPING NC II
Unit of Competency : DEVELOP AND UPDATE INDUSTRY KNOWLEDGE
Module Title : Developing and Updating Industry Knowledge
Learning Outcomes:
LO 1. Seek information on the industry
LO 2. Update industry knowledge
A. Introduction: This module covers the knowledge, skills and attitudes required to access, increase and update industry knowledge.
B. Learning Activities:
1. Preliminary Activities
Prayer
Check the attendance of the trainees
Energizer
Recap
2. Preparation of training facilities, materials, equipment as well as the trainees.
3. Conduct the pre-assessment using the self-assessment checklist to identify the gap.
4. Conduct orientation about the usage of the learning materials.
5. Facilitate training session. Distribute modules and let them read and interpret.

LO 1: SEEK INFORMATION ON THE INDUSTRY


Learning Content Methods/ Mode Presentation Practice Feedback Resources Time

Information sources Lecture/Discussion Discussion Answer Self-check Check the CBLM 1 hour
Media information 1.1-1 and answer answers using Laptop
Reference book sheet 1.1-1 will follow to the key answer Projector
Libraries On the check the 1.1-1, the Other related
Union different understanding of trainer will give modules and

HOUSEKEEPING NC II (COMMON COMPETENCIES)


VILLABA INSTITUTE OF TECHNOLOGY, INC.
Highway Blvd. Caigit Bridge Brgy. Poblacion Del Norte, Villaba, Leyte
vit.villaba2015@gmail.com/landline (053) 552-9784
School Id: 409216
Industry information the students. immediate journals
association sources with feedback based
Internet corresponding on the response
Personal examples. of the trainees.
observation Composition.

LO 2: UPDATE INDUSTRY KNOWLEDGE


Learning Content Methods/ Mode Presentation Practice Feedback Resources Time

Information sources Small group Each group Answer Self-check Check the CBLM 1 hour
Media discussion will discuss the 1.2-3 and there answers using Laptop
Libraries/ information will be sharing of the key answer Projector
reference book sheet provided ideas every group 1.2-3, then Manila Paper
Union/industry to them 1.2-2 feedback is
association About given after the
Internet information activity .
Legislation that affects sources and
the industry their ideas on
legislation that
affects the
industry

C. ASSESSMENT METHODS
Written/ Oral examination
Practical Demonstration

Sector : TOURISM
Qualification Title : HOUSEKEEPING NC II

HOUSEKEEPING NC II (COMMON COMPETENCIES)


VILLABA INSTITUTE OF TECHNOLOGY, INC.
Highway Blvd. Caigit Bridge Brgy. Poblacion Del Norte, Villaba, Leyte
vit.villaba2015@gmail.com/landline (053) 552-9784
School Id: 409216
Unit of Competency : OBSERVE WORKPLACE HYGIENE PROCEDURES
Module Title : Observing Workplace and Hygiene Procedures
Learning Outcomes:
LO 1. Follow hygiene procedures
LO 2. Identify and prevent hygiene risks
A. Introduction: This module covers the knowledge, skills and attitudes in observing workplace hygiene procedures.
B. Learning Activities:
1. Preliminary Activities
Prayer
Check the attendance of the trainees
Energizer
Recap
2. Preparation of training facilities, materials, equipment as well as the trainees.
3. Conduct the pre-assessment using the self-assessment checklist to identify the gap.
4. Conduct orientation about the usage of the learning materials.
5. Facilitate training session. Distribute modules and let them read and interpret.

LO 1: FOLLOW HYGIENE PROCEDURES


Learning Content Methods/ Mode Presentation Practice Feedback Resources Time

Hygiene Procedures Group Discussion Discussion Answer Self-check Check the answers CBLM 30 minutes
Proper hand information sheet 2.1-1 and there will be using the key answer Laptop
washing 2.1-1 sharing of ideas based 2.1-1, and immediate Projector
Regular bathing On hygiene on their feedback is given after Manila
Appropriate procedures like understanding of the the activity Paper
and clean proper hand topic.
clothing washing, regular
Cleaning and bathing,
sanitizing appropriate
procedures clothing, cleaning

HOUSEKEEPING NC II (COMMON COMPETENCIES)


VILLABA INSTITUTE OF TECHNOLOGY, INC.
Highway Blvd. Caigit Bridge Brgy. Poblacion Del Norte, Villaba, Leyte
vit.villaba2015@gmail.com/landline (053) 552-9784
School Id: 409216
Personal and
Hygiene sanitizing
procedures
Demonstration Task Sheet 2.1-1 Perform Task Sheet Check with the Soap 30minutes
On the proper no. 2.1-1 performance criteria Cleaning
hand washing and checklist 2.1-1 then and
cleaning and feedback is given based sanitizing
sanitizing on their performance gents
Hygiene
procedure
manuals

LO 2: IDENTIFY AND PREVENT HYGIENE RISKS


Learning Content Methods/ Mode Presentation Practice Feedback Resources Time

HOUSEKEEPING NC II (COMMON COMPETENCIES)


VILLABA INSTITUTE OF TECHNOLOGY, INC.
Highway Blvd. Caigit Bridge Brgy. Poblacion Del Norte, Villaba, Leyte
vit.villaba2015@gmail.com/landline (053) 552-9784
School Id: 409216
Hygiene procedures Lecture/discussion Discuss Answer Self-check Check the answers CBLM 30 minutes
Proper food information sheet 2.2-2 and there will be using the key answer Laptop
handling and 2.2-2 question and answer 2.2-2 Projector
storage On hygiene to check the listening Modules
Correct work procedures skills and knowledge related to
practices specifically correct of the trainees the topics
Proper waste work practices, for further
disposal personal hygiene, studies
Personal pest control, and
hygiene the principles of
Pest control HACCP
Principles of
HACCP

Demonstration Task Sheet 2.2-2 Perform Task Sheet Check with the Soap 30 minutes
On proper food no. 2.2-2 performance criteria
handling and checklist 2.2-2 then Cleaning
storage and proper feedback is given based and
waste disposal on their performance sanitizing
agents

Proper food
handling
and
storage
manual

HOUSEKEEPING NC II (COMMON COMPETENCIES)


VILLABA INSTITUTE OF TECHNOLOGY, INC.
Highway Blvd. Caigit Bridge Brgy. Poblacion Del Norte, Villaba, Leyte
vit.villaba2015@gmail.com/landline (053) 552-9784
School Id: 409216
C. ASSESSMENT METHODS
Written/ Oral examination
Practical Demonstration

Sector : TOURISM
Qualification Title : HOUSEKEEPING NC II
Unit of Competency : PERFORM COMPUTER OPERATIONS
Module Title : Performing Computer Operations
Learning Outcomes:
LO 1. Plan and prepare for task to be undertaken
LO 2. Input data into computer
LO 3. Access information using computer
LO 4. Produce output data using computer system

HOUSEKEEPING NC II (COMMON COMPETENCIES)


LO 1: PLAN AND PREPARE FOR TASK TO BE UNDERTAKEN
Learning Content Methods/ Mode Presentation Practice Feedback Resources Time
VILLABA INSTITUTE OF TECHNOLOGY, INC.
Main types of Lecture/ Discussion
Highway Blvd. Caigit Answer Self-Poblacion
Bridge Brgy. Check Delthe CBLM Leyte
Norte, Villaba, 30
computers and basic Discussion information check 3.1-1
vit.villaba2015@gmail.com/landlineanswers Laptop
(053) 552-9784 minutes
features of different sheet 3.1-1 then follow-up using
School Id: 409216 the key Projector
operating
LO 5. systems
Maintain computer equipment and On systems
the types question and answer 3.1-
of computer answer to
A. Introduction: This module covers the knowledge, skills and attitudes needed 1, and to perform computer operations. This includes in putting,
Main parts of a producing, and transferringand
accessing, data itsusing evaluate hardware
basicappropriate the immediate
and software.
computer
B. Learning Activities: features, knowledge of feedback is
1. Preliminary Activities storage the students given to the
Storage devices and
Prayer devices, types with regards to trainees to
basic categories Check
of of software,
the attendance of the trainees the topic. correct their
memory Energizer and answers
Recap peripheral
Types
2. of software of training facilities, materials,
Preparation devices.equipment as well as the trainees.
peripheral devices Demonstration Task Sheet
3. Conduct the pre-assessment using the self-assessment Perform
checklist Task Check
to identify the with
gap. Computer/ 1 hour
4. Conduct orientation about the usage of no.the3.1-1 Sheet no. 3.1-
learning materials. the laptop and
Identification 1
5. Facilitate training session. Distribute modules and let them read and interpret. performance other computer
on the criteria accessories
different parts checklist 3.1-
of the 1 and
computer feedback is
given after
the
demonstratio
n
LO 2: INPUT DATA INTO COMPUTER
Learning Content Methods/ Mode Presentation Practice Feedback Resources Time

Basic ergonomics of Lecture and Group Discuss Answer Self- Check the CBLM 1 hour
keyboard and computer discussion information check 3.2-2 answers Laptop
use sheet 3.2-2 then the using the key Projector
On the basic trainer will ask answer 3.2-2 Computer
Standard operating uses of some and there accessories and
procedures in entering and computer and questions to will be an supplies
saving data into the keyboard, check the immediate
computer standard understanding feedback
operating of the trainees. given to the
HOUSEKEEPING
Storage media ergonomicNC II (COMMON COMPETENCIES)
procedures in trainees.
guidelines entering and
saving data,
as well as the
VILLABA INSTITUTE OF TECHNOLOGY, INC.
Highway Blvd. Caigit Bridge Brgy. Poblacion Del Norte, Villaba, Leyte
vit.villaba2015@gmail.com/landline (053) 552-9784
LO 3: ACCESS INFORMATION USING COMPUTER School Id: 409216
Learning Content Methods/ Mode Presentation Practice Feedback Resources Time

Procedures/techniques in
Lecture/Discussion Discuss Answer Self- Check the CBLM 30
accessing information information check 3.3-3 answers minutes
sheet 3.3-3 and there using the Laptop/computer
Desktop Icons On the will be key answer
procedures follow-up 3.3-3 and Projector
Keyboard techniques and questions to urgent
based on OHS techniques in verify if they feedback is Computer
requirements accessing really given to the accessories and
information, understand students supplies
identification the topic
of desktop
icons, and
keyboard
techniques
based on
requirements
LO 4: PRODUCE/OUTPUT DATA USING COMPUTER SYSTEM
Learning Content Methods/ Mode Presentation Practice Feedback Resources Time

Software commands Group Discussion


Discuss Answer Self- Check the CBLM 30
and Lecture
information check 3.4-4 answers minutes
Operation and use of sheet 3.4-4 and some using the Laptop/computer
peripheral devices About questions are key answer
software given to 3.4-4 and Projector
Procedures in transferring commands, trainees for urgent
files data operation and the purpose feedback Manila Papers
use of of checking will be
peripheral their given based Computer
devices, and understandi on the accessories and
the ng performanc supplies
procedures in e of the
HOUSEKEEPING NC II (COMMON COMPETENCIES)
transferring group
files/ data.
VILLABA INSTITUTE OF TECHNOLOGY, INC.
Highway Blvd. Caigit Bridge Brgy. Poblacion Del Norte, Villaba, Leyte
vit.villaba2015@gmail.com/landline (053) 552-9784
School Id: 409216
LO 5: MAINTAIN COMPUTER EQUIPMENT AND SYSTEM
Cleaning Lecture/ Discuss Answer self- Check the CBLM 30 minutes
minor Discussion information check no. answers using
maintenance sheet no. 3.5- 3.5-5 and the key Laptop/
and 5 there will be answer 3.5-5 computer
replacements follow-up and urgent
of On the proper questions to feedback is Projector
consumables maintenance verify if they given to the
of computer really students
Creating more equipment understand
space in the and system the topic
hard disk

Reviewing Check with


programs Task sheet Perform Task the 1 hour
Demonstration no. 3.5-5 sheet no. performance
Deleting Creating 3.5-5 criteria 3.5-5 Computer and
unwanted space in the and feedback other accessories
files hard disks, is given after and supplies
reviewing the
Checking programs, demonstration
hard disk for deleting
errors unwanted
files,
Viruses and checking
Up to date hard disks
Anti-Virus errors, and
programs scanning for
virus
C. ASSESSMENT METHODS
Written/ Oral examination
Practical Demonstration

HOUSEKEEPING NC II (COMMON COMPETENCIES)


VILLABA INSTITUTE OF TECHNOLOGY, INC.
Highway Blvd. Caigit Bridge Brgy. Poblacion Del Norte, Villaba, Leyte
vit.villaba2015@gmail.com/landline (053) 552-9784
School Id: 409216
Interview

Sector : TOURISM
Qualification Title : HOUSEKEEPING NC II
Unit of Competency : PERFORM WORKPLACE AND SAFETY PRACTICES
Module Title : Performing Workplace and Safety Practices
Learning Outcomes:
LO 1. Follow workplace procedures for health, safety and security practices
LO 2. Deal with emergency situations
LO 3. Maintain safe personal presentation standards
A. Introduction: This module covers the knowledge, skills and attitudes needed to follow workplace procedures foe health, safety and
security practices, deal with emergency situations and maintain safe personal presentation standards.
B. Learning Activities:
1. Preliminary Activities
Prayer
Check the attendance of the trainees
Energizer
Recap

HOUSEKEEPING NC II (COMMON COMPETENCIES)


LO 1: FOLLOW WORKPLACE PROCEDURES FOR HEALTH, SAFETY AND SECURITY PRACTICES
VILLABA INSTITUTE OF TECHNOLOGY, INC.
Learning Content Methods/ ModeHighway
Presentation Practice
Blvd. Caigit Bridge Feedback
Brgy. Poblacion Resources
Del Norte, Villaba, Leyte Time
vit.villaba2015@gmail.com/landline (053) 552-9784
Hazards and risks Lecture/Discussion Discussion Answer Self-
School Check the
Id: 409216 CBLM 1 hour
identification and of training facilities, materials,
2. Preparation information
equipment check
as well4.1-1 answers
as the trainees. Laptop
control
3. Conduct the pre-assessment using thesheet 4.1-1
self-assessment and answerto identify
checklist usingthe
thegap. Projector
4. Conduct orientation about the usage ofHazards the guide
and materials.
the learning key answer
Organizational safety
5. Facilitate risks
training session. Distribute modules and let questions 4.1-1, and
them read and interpret.
and health protocol identification given. immediate
Film viewing
and control, feedback is Related
OHS indicators organizational Watch videos given to the video clips
safety and with regards to trainees.
health, OHS safety
indicators as
well as the
examples of
PPE

LO 2: DEAL WITH EMERGENCY SITUATION


Learning Content Methods/ Mode Presentation Practice Feedback Resources Time

Philippine OHS standards Lecture and Group


Discuss Answer Self- Check the CBLM 1 hour
discussion information check 4.2-2 answers
Effects of hazards in the sheet 4.2-2 then question using the Laptop
workplace About the and answer key answer
Philippine will follow after 4.2-2 then Projector
Ergonomics Film Viewing OHS the group there will be
standards, discussion. an urgent
ECC Regulations effects of given to the Related
hazards in trainees for video clips
the workplace them to be
ergonomics, aware of
and the ECC their
regulations performanc
HOUSEKEEPING NC II (COMMON COMPETENCIES)
e
Watch videos
on the effects
of hazards
VILLABA INSTITUTE OF TECHNOLOGY, INC.
Highway Blvd. Caigit Bridge Brgy. Poblacion Del Norte, Villaba, Leyte
vit.villaba2015@gmail.com/landline (053) 552-9784
School Id: 409216
LO 3: MAINTAIN SAFE PERSONAL PRESENTATION STANDARDS
Cleaning Lecture/ Discuss Answer self- Check the CBLM 30 minutes
minor Discussion information check no. answers using
maintenance sheet no. 3.5- 3.5-5 and the key Laptop/
and 5 there will be answer 3.5-5 computer
replacements follow-up and urgent
of On the proper questions to feedback is Projector
consumables maintenance verify if they given to the
of computer really students
Creating more equipment understand
space in the and system the topic
hard disk

Reviewing Check with


programs Task sheet Perform Task the 1 hour
Demonstration no. 3.5-5 sheet no. performance
Deleting Creating 3.5-5 criteria 3.5-5 Computer and
unwanted space in the and feedback other accessories
files hard disks, is given after and supplies
reviewing the
Checking programs, demonstration
hard disk for deleting
errors unwanted
files,
Viruses and checking
Up to date hard disks
Anti-Virus errors, and
programs scanning for
virus
D. ASSESSMENT METHODS
Written/ Oral examination
Practical Demonstration

HOUSEKEEPING NC II (COMMON COMPETENCIES)


VILLABA INSTITUTE OF TECHNOLOGY, INC.
Highway Blvd. Caigit Bridge Brgy. Poblacion Del Norte, Villaba, Leyte
vit.villaba2015@gmail.com/landline (053) 552-9784
School Id: 409216
Interview

Sector : TOURISM
Qualification Title : HOUSEKEEPING NC II
Unit of Competency : PROVIDE EFFECTIVE CUSTOMER SERVICE
Module Title : Providing Effective Customer Service
Learning Outcomes:
LO 1. Greet customer
LO 2. Identify customers’ needs
LO 3. Deliver service to customer
LO 4. Handle queries through telephone, fax machine, internet, and email.
LO 5. Handle complaints, evaluation and recommendations
A. Introduction: This module covers the knowledge, skills and attitudes that requires to greet and identify customers’ needs, deliver service
to customer, handle queries through telephone, fax machine, internet and email, and handle complaints, evaluation and
recommendations.
B. Learning Activities:
1. Preliminary Activities
Prayer
Check the attendance of the trainees

HOUSEKEEPING NC II (COMMON COMPETENCIES)


LO 1: GREET CUSTOMER VILLABA INSTITUTE OF TECHNOLOGY, INC.
Learning Content Methods/ ModeHighway
Presentation Practice
Blvd. Caigit Bridge Feedback
Brgy. Poblacion Resources
Del Norte, Villaba, Leyte Time
vit.villaba2015@gmail.com/landline (053) 552-9784
Hazards and risks Lecture/Discussion Discussion Answer Self-
School Check the
Id: 409216 CBLM 1 hour
identification andEnergizer information check 4.1-1 answers Laptop
control Recap sheet 4.1-1 and answer using the Projector
Hazards
2. Preparation of training facilities, materials, and
equipment the guide
as well key answer
as the trainees.
Organizational
3. Conductsafety self-assessmentquestions
the pre-assessment using therisks 4.1-1,
checklist to identify and
the gap.
and 4.
health protocol
Conduct orientation Film
about the usage identification
of the learning given.
materials. immediate
viewing
and control,
5. Facilitate training session. Distribute modules feedback is
and let them read and interpret. Related
OHS indicators organizational Watch videos given to the video clips
safety and with regards to trainees.
health, OHS safety
indicators as
well as the
examples of
PPE

LO 2: IDENTIFY CUSTOMERS’ NEEDS


Learning Content Methods/ Mode Presentation Practice Feedback Resources Time

Philippine OHS standards Lecture and Group


Discuss Answer Self- Check the CBLM 1 hour
discussion information check 4.2-2 answers
Effects of hazards in the sheet 4.2-2 then question using the Laptop
workplace About the and answer key answer
Philippine will follow after 4.2-2 then Projector
Ergonomics Film Viewing OHS the group there will be
standards, discussion. an urgent
ECC Regulations effects of given to the Related
hazards in trainees for video clips
the workplace them to be
ergonomics, aware of
and the ECC their
regulations performanc
HOUSEKEEPING NC II (COMMON COMPETENCIES)
e
Watch videos
on the effects
of hazards

You might also like