KLE SOCIETY’S LAW COLLEGE, BENGALURU

CONSUMER LAW

TEAM - 1

NAME: MOHAMED SALMAN ASHIF

SRN: 03FL23BLL069
 PRODUCT SURVEY REPORT

PRODUCT INFORMATION:-

Sunfeast is a brand of biscuits produced by ITC Limited, an Indian conglomerate. They offer
a variety of biscuits, including popular ones like Sunfeast Dark Fantasy, Sunfeast Marie
Light, and Sunfeast Bourbon. Each type has its unique flavor and characteristics, catering to
diverse consumer preferences. For the latest and detailed product information, it's
recommended to check ITC's official website or contact their customer service.

PEOPLE SURVEYED :-

The subject of the survey range from 20 to 30 of age and the people chosen are from
family,friends and strangers.

SURVEY RESPONCES :-

Totally 33 people give respond the survey

1. Sun feast is ______ type of product

33 - Responses
Food
3%

Biscuit
94%

2. Which Sunfeast biscuit variety is your favorite?

Bounce 33 - Responses
10%
Mom’s magic
27%

Dark fantasy
63%
3. Are you satisfied with the current range of flavors
offered by Sunfeast biscuits?
Other No 33 - Responses
3% 3%

Yes
94%

4. How important is packaging design when choosing

biscuits?
33 - Responses

50

40

30

20

10

0
2 2 4 5
5. Would you prefer biscuits with added health benefits?

33 - Responses
Other
17%

Such as whole gains

40%

Low sugar
43%

6. how likely are you to recommend Sunfeast biscuits to a

friend or family member?
33 - Responses

50

40

30

20

10

0
1 2 4 5
7. Did you influenced by advertisement to buy this
product 33 - Responses
As recommended by friends
17%

Television
58% Online advertisements
25%

8. Have you experienced any problems since purchasing

it?
33 - Responses

No
28%

Yes
72%
9. Are you aware of the consumer protection law?
33 - Responses

No
35%

Yes
64%
Other
1%

10. Did you take any action to address the violation of

your consumer rights?
33 - Responses

No
30%

Yes
63%
Other
7%
11. If you suffer like this from now on, will you try to
file a law suit
33 - Responses

No
18.8%

Yes
81.3%

FINAL REPORT: -

In this product survey, I finally conclude that it consists of 33 final responses

regarding the Sun feast biscuits product survey. The following are the age groups of survey
responses:

1) 18 years to 25 years - 22 members

2) 26 years to 35 years - 11 members
3) 36 years to 45 years - None
4) 45 years & Above - None

All the respondents are residents of Tamil nadu and Bangalore city . Almost all received
good responses about sun feast.There are some customers who have encountered violations
of their consumer
rights but haven’t filed suits, and some are still not aware of consumer protection rights.