Professional Documents
Culture Documents
SUMMARY
● Proactive and driven professional with experience in Administrative Support and Customer
Relations.
● Excels in providing exceptional service to management and building strong relationships with
clients
● Completed a two weeks training in Client Relations/ Customer Service and a one month hands-on
project as a Customer Service officer/Brand Ambassador with EServices Africa LTD
EDUCATION
Kwame Nkrumah University Of Science and Technology – Kumasi, Ghana
2016 – 2020
BA, Sociology/English
WORK EXPERIENCE
Personal Assistant March 2023 - Present
WA.Gold Law – Accra, Ghana
● Demonstrated exceptional interpersonal skills in managing the front office operations and liaising
with 30+ clients per day, ensuring that their needs were met and enquiries were addressed
promptly and courteously.
● Skillfully managed administrative responsibilities for the clinic including: scheduling client reviews,
receiving clients and assisting them in navigating the clinic area, providing support to staff and
arranging meetings.
SKILLS
● Problem Solving ● Interpersonal skills ● Communication ● Effective Coordination