SUMIT SAHRAWAT Public Relationship Contact no.: +91-9599952143 Sales Management Email: Marketing/Brand Management sumitsahrawat@gmail.com Operations Management General Administration Training & Development Management Reports & Documentation Project Management Event Management PROFESSIONAL SUMMARY Highly Seasoned and Accomplished Corporate PREVIOUS ASSIGNMENTS Communications Manager with an impressive 14+ years Lecturer- Rooms Division ||International Institute Of of resounding success in the Hospitality Industry in India Hotel Management (New Delhi) || Since Feb’ 22- Apr’ and abroad. 23 Experienced in Customer Service/Operations, Training & Instigator Self employed || The Cloud Kitchen By Chef Development, Guest Relationship Management, and Front Sumit (TCK) || July’20- Jan’22 Office Management. Asst. Front Office Manager(HOD)||Spectrum Resort, Possess exceptional aesthetic sense, hygienic attitude, and Spa & Convention (Udaipur) || May’19- Feb’20 polished etiquette, reflecting the essence of the industry. Sr.Duty Manager||Radisson Blu (New Delhi) || Since Proactive in acquiring new skills and staying updated with Jan’18- Apr’19 the latest trends in the field. Assistant Manager-Operations (New Delhi) || PVR Thrives in high-pressure environments, maintaining Director’s Cut || Oct’16- Apr’17 composure and efficiency. Front Office Team Leader (Acting AM) || Hyatt Regency Demonstrates outstanding knowledge of Opera and its applications. (Gurgaon) || Dec’14 – Sep’16 Exemplifies leadership qualities, promoting enthusiasm Front Office Assistant || The Oberoi, Bangalore and teamwork while supervising, training, and mentoring (Karnataka) || Feb’13 – Nov’14 junior staff. Food Production & FO Trainee || Hotel Wambacher Muehle, Schlanganbad (Germany) || Apr’10 – Mar’11 WORK PROFILE TIMELINE PR & Corporate Communications Manager ||IIHM (New Delhi) || Since May’ 23 NOTABLE HIGHLIGHTS Roles: Awarded as a Best Student Reward in Frankfurt, Developing Communication Strategies: Germany. Develop and implement holistic communication strategies Awarded as recognition of their remarkable in alignment with IIHM's organizational goals and performance and outstanding team work by CEO of The objectives. Oberoi Group. Identify key target audiences and devise optimal Certified Departmental Trainer from The Oberoi (CDT). communication channels for effectively reaching them. Conduct thorough research and analysis to gain insights CERTIFICATIONS into market trends, competitors, and industry best The Fundamentals of Digital Marketing || Google practices. Excel Skills Virtual Experience Program || JP Morgan Managing Internal Communications: Chase & Co. Develop and execute comprehensive internal Advertisement & Marketing Communications || communication plans to foster employee engagement and European Open University keep them well-informed. Front Office Management Professional Certification Create and disseminate internal newsletters, memos, and Program || European Open University announcements to effectively communicate important updates and information. ACADEMIA Collaborating with Stakeholders: Perusing Master of Tourism And Travel Liaise with internal departments and senior management Management from IGNOU (New Delhi) to understand communication needs. B.Sc. in Hotel Management and Catering Technology Collaborate with marketing teams to align communication from SIHM (Chandigarh) and branding efforts. 12th from C.B.S.E., NewDelhi Build relationships with external stakeholders, including 10th from C.B.S.E., NewDelhi industry partners, influencers, and community organizations. IT FORTE Social Media and Online Presence: Well versed with MS Office, Content creation & Manage IIHM's social media platforms and online Internet applications. Also, PMS Opera, Micros and presence for effective brand representation. IDS. Create engaging content and curate it for social media channels. PERSONAL SNIPPET Monitor conversations, respond to comments, and analyze Date of Birth: 10th Jan’89 metrics to optimize communication strategies. Address: A6-607, Sec 69, Tulip Lemon Society, Gurgaon-122001