Harish Kumar

Address: B-35,Jawahar Park,Devli Road

Delhi - 110062

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Contact: 9560789647
Email: 127harishkumar@gmail.com

Motivated Business Development Executive offering years of experience in service industry. Dedicated to
handling various tasks with skill and poise & Enthusiastic individual with a dedicated work ethic and expertise in
service industry & Dedicated to enhancing customer retention with service-focused approaches.

KEY SKILLS:
1. Team Player
2. Client needs assessments & Customer services
3. Issue resolution
4. Negotiation
5. Data collection and analysis
6. Problem Solving

PROFESSIONAL EXPERIENCE:
SPECTRO ANALYTICAL LABS LTD. ( AN EUROFINS GROUP COMPANY) [Since Aug 2020- till date]

Executive – Business development

 Call new and existing customers to facilitate new business.

 Keep track and maintain records of new and existing projects.
 Regularly contact with the client to seek out opportunities to submitting quotations, and get the sample
order subsequently
 Regular watch on market inflations and getting timely recovery from customers.
 Monitor the business of competitors in the market.
 Manage, retain and grow existing client relationship.
 Coordinate with the internal department to ensure prompt service delivery and timely execution of
business order.
 Correctly identify customer needs and resolve them under the company policy.
.

INDICIUM CERTIFICATION PVT.LTD [November 2019 – July 2020]

Executive – Business development

 Identified and network with prospective clients; generating business from new and existing
 Implemented effective strategies to maximize sales and accomplish revenue and collection targets
 Analyzed the market dynamics, and drawn the inputs to realign tactics/strategies to counter competition
and gain fresh business while retaining key clients
 Competently maintain the standards of customer service giving preference to customer satisfaction &
ensuring customer satisfaction by achieving business development targets.
 Face to face meeting with the clients of Delhi.
  Monitored the complete sales & marketing, business development in the assigned market
 Attended the clients concerns & complains; undertaking step to effectively resolve them.
 Interacted with the customers to gather their feedback regarding the services.
 Regularly contact with the client to seek out opportunities to submitting quotations, and get the sample
order subsequently.

EDUCATIONAL CREDENTIALS:

 B.Tech ( MAE ), 2015 - 2019

Delhi Technical Campus { GGSIPU }
 CBSE (Intermidiate) , 2014 - 2015
Kautilya Govt Sarvodya Bal Vidyalaya

PERSONAL DETAIL:

 Date of Birth: 12th August 1996

 Languages Known: English and Hindi
 Hobbies: Singing and Playing Guitar

Place: Delhi (Harish Kumar)