VERBAL COMMUNICATION SKILLS

Communication is a two-way process

of passing information from one
person to another. Verbal
communication is one of a soft skills
that includes how you convey or
deliver the message and also how
you receive them.

Active Effective
Listening Speaking

examples
• Concentrate on what is being • Choose the words carefully
said
• Deliver the information with
• Listen with an open mind good pace and tone
• Listen to the whole message • Reinforce your message with
instead of nitpicking excellent body language
• Avoid interruptions

reference : https://www.indeed.com/career-advice/career-development/verbal-skills