Social Case

Study
Report
“HAPPY”
GUNDAY, ERIKA JAN F.
BSSW-4
FIELD INSTRUCTION 1
IDENTIFYING DATA
 Name : HAPPY
 Age : 19 Yrs. old
 Gender : Female
 Date of Birth : October 27, 2002
 Place of Birth: Quezon City
 Educational Attainment : 2nd Year College
 Residence : Unit 7, Upper Nawasa, Purok 4,
Brgy.Commonwealth, Quezon City
FAMILY COMPOSITION
RELATIONSHIP TO CIVIL EDUCATIONAL
NAME AGE OCCUPATION NOTES
CLIENT STATUS ATTAINMENT

Salvador High School Construction Currently in

Father 44 Married Baguio due
Aban Graduate Worker to work

High School On-call

Myrabeth Mother 42 Married
Graduate Laundrywoman

Jose
Brother 14 Single Grade 9 Student
Salvador
Maria
Sister 10 Single Grade 4 Student
Graciella

Shane Sister 8 Single Grade 2 Student

John
Brother 5 Single Kinder Student
Lianne
Val
Brother 2 Single Toddler
Johnred
PROBLEM IDENTIFICATION
 PRESENTING PROBLEM:
 HAPPY is one of the scholars of Caritas Manila and currently an incoming 2nd yr.
student taking up BS Social Work who has a financial problem with her
miscellaneous fees and other needs that she has to provide for herself and family.
 UNDERLYING PROBLEM:
 HAPPY’s parents income is not enough for their needs. She has siblings that are
studying and a toddler that needs milk, diaper, vitamins, etc.
 Her grandfather also needs medical attention due to cataract.
 Their family doesn’t have any other source of income due to lack of resources.
 They have accumulated debts due to insufficient income & mishandled finances.
PROBLEM IDENTIFICATION
 WORKING PROBLEM:
 HAPPY was granted scholarship that covers her basic tuition fees which means she
has to pay her miscellaneous fees, internet connection for online class, and
transportation costs for the incoming face to face classes.

 Sufficient meals for her siblings especially the toddler.

 Medical assistance for her grandfather’s cataract.

 Part-time job considering her capability to multi-task school & household

responsibilities.

 Livelihood for her family.

 Stress and anxiety.

BACKGROUND OF THE CASE
 CLIENT

 HAPPY can be described as a woman of strong character since as the eldest in the family, she
became an independent teenage girl.

 She is also a jolly and fun girl which was evident during our formation session despite all the
hardships she has been through. Her enthusiasm was also seen during the conduct of various
games and activities at the session since she is an active participant.

 HAPPY is a persevere person. Her current situation makes her eager to complete her studies.

 HAPPY was able to provide for her family once since she got an opportunity to be a player in
a well-known mobile application (axie infinity) which boomed in the height of pandemic.
Unfortunately, she wasn’t able to save because all of her earnings went to provide for her
family and pay their family debt. She lost the job since the demand suddenly dropped.
BACKGROUND OF THE CASE
 FAMILY BACKGROUND

 HAPPY’s parents were born and raised in Metro Manila who both came from Low-income
class families.

 Both parents only finished high school.

 At the age of 17, her mother started to work in various jobs in order to provide her family and
personal needs.

 Doing construction works has been her father’s primary income since he started working.

 They are currently residing with her grandfather’s house.

 Bad drinking habit has been a problem with her mother.

BACKGROUND OF THE CASE
 RELATIONSHIP OF THE FAMILY

 HAPPY grew up without the presence of her father since his job required him to
be in various locations which resulted to poor relationship with her.

 Their mother-daughter relationship depends on her capability to help financially.

When she was working before, her mother treats her nicely. But now, she always
get scolded and belittled due to her inability to help.

 She has established strong bond, good communication, and affection with her
younger siblings since she took care of them mostly when her parents are working.
BACKGROUND OF THE CASE
 SOCIO-ECONOMIC SITUATION

 HAPPY’s mother being an on-call laundrywoman earns 500 pesos per customer. In a
month, she roughly makes 2,000 in this type of job which is being threatened by
competition from cheaper laundry shops.

 As a minimum wage construction worker in Baguio City, the client’s father earns
roughly ₱3,000- ₱3,400 weekly.

 Their family belongs to Low-income class based on her parent’s combined monthly
income which ranges between ₱12,000 - ₱15,000.

 Her father’s weekly salary is used to pay their debt for food and other daily needs of
the family.
ASSESSMENT
This is a case of 19 year old student HAPPY who aims to achieve her goals which is to
complete her studies and at the same time help the family in providing their needs. Being the
eldest, she learned to embrace her responsibility in their household as she grew up. When
opportunity came to her in the pandemic, she took risk to be a player in order to provide
additional source of income for her family. This somehow eased her situation but
unfortunately it didn’t lasted long which led her back to the same problem again.

Her case can be correlated with Rational Choice Theory by Adam Smith,
which explains why people make the choices they do, as people weigh risks, costs, and
benefits before making decisions.

Thus, as the intern for the client, I utilized problem-solving as my practice model in creating
interventions for her anchored on the general objective. Since I was able to establish rapport
with her, we were able to individually identify her problems, create an action plan to solve it,
and implement the possible solutions to it.
 TREATMENT PLAN
 GENERAL OBJECTIVE
 To provide proper intervention that will help the client cope with the demands of her goals and
to pursue & support her studies.
RESOURCES
TIME NEEDED EXPECTED
SPECIFIC STRATEGIES/
FRAM OUTPUT/ REMARKS
OBJECTIVES ACTIVITIES MATERIA
E HUMAN OUTCOME
LS

Gained trust and

February
relationship with her
To establish rapport with the client 07, Cellular phone
SW Intern which resulted into
in order to build trust and Interview 2022 – with access to Completed
Client comfortable
relationship with the client. February internet.
information
12, 2022
gathering.

February
Improve her resume. Cellular phone Well prepared
21,
To assist in preparing the client’s SW Intern or laptop with application that will
2022 – Completed
part-time job application. Introduce digital Client access to help her secure a
February
techniques in part-time job internet. part-time job.
28, 2022
application.
 TREATMENT PLAN
RESOURCES NEEDED
TIME EXPECTED
SPECIFIC STRATEGIES/
FRAM MATERIAL OUTPUT/ REMARKS
OBJECTIVES ACTIVITIES HUMAN
E S OUTCOME

Explore social media

Cellular phone or
platforms, job hunting March 1,
To maximize client’s resources and SW Intern laptop with access
sites, newspapers, and 2022 –
opportunities in securing a part- Client to internet. Employment On-going
various business March 31,
time job. Managers
establishments where she 2022
Resume Printouts
can submit her application.
Refer to government
institutions, NGOs, private Request letters for
SW Intern
individuals, etc. that can financial
Client
provide financial assistance
April 1, DSWD, QC
To provide financial assistance for assistance for her Secured On-going, subject
2022 – LGU,
the client miscellaneous fees and miscellaneous fees and Accomplished assistance/ for
April 30, Political
school debts. school debts. financial grant follow-up
2022 Leaders
assistance
Private
Preparation of Request application forms.
Individuals
letter & Filling-up of forms
for financial assistance.
 TREATMENT PLAN
RESOURCES
TIME NEEDED EXPECTED
SPECIFIC STRATEGIES/
FRAM OUTPUT/ REMARKS
OBJECTIVES ACTIVITIES MATERIAL
E HUMAN OUTCOME
S

SW Interns
Better self-
To enhance self-understanding and Conduct a session about May 18, Client
Google Meet understanding and Completed
respect of the client. self & self-respect 2022 Resource
respect.
Speaker
To help the client acquire new Conduct a webinar Acquired
SW Interns
learnings and strategies to save up focusing on financial knowledge on
May 19, Client
for her financial needs literacy and saving MS Teams proper savings & Completed
2022 Resource
mechanism entrepreneurial
Speaker
skills.
SW Interns Developed better
To help the client in understanding Conduct a session focusing May 20, Client understanding&
MS Teams Completed
and managing her mental health in mental health care 2022 Resource management of her
Speaker mental health .
 TREATMENT PLAN
RESOURCES NEEDED
EXPECTE
TIME
SPECIFIC STRATEGIES/ D
FRAM REMARKS
OBJECTIVES ACTIVITIES HUMAN MATERIALS OUTPUT/
E
OUTCOME

Request letters
Refer to government SW Intern for financial
institutions, and NGO’s Client livelihood
that can provide livelihood May 21, DSWD, program Secured/
To provide a livelihood program On-going, subject
program. 2022 – QC LGU, granted
for the client’s family that can be a for
June 21, Political Accomplished livelihood
source of income. follow-up
Preparation of Request 2022 Leaders livelihood program
letter & Filling-up of Bukas Palad program
forms for livelihood. Foundation application
forms.
SW Intern Request letters
Refer to government
Client for medical
institutions, and NGO’s
DSWD, assistance
that can provide medical June 21,
DOH, Granted On-going, subject
To secure medical assistance for assistance. 2022 –
Malasakit Accomplished treatment of her for
her grandfather. June 30,
Center medical grandfather. follow-up
Preparation of Request 2022
QC LGU, assistance
letter & Filling-up of forms
Political application
for medical assistance.
Leaders forms
June 21, Secured
 TREATMENT PLAN
RESOURCES NEEDED
EXPECTE
TIME
SPECIFIC STRATEGIES/ D
FRAM REMARKS
OBJECTIVES ACTIVITIES HUMAN MATERIALS OUTPUT/
E
OUTCOME

Refer to private individuals Provided

that can provide financial 2,500.00
assistance for her April 1, SW Intern Request letter for financial
To provide financial assistance for enrolment. 2022 – Client financial assistance
Completed
her enrolment. April 30, Private assistance through
Preparation of Request 2022 Individuals donations from
letter for financial private
assistance. individuals.
WORKER’S INTERVENTIONS &
SOCIAL WORK MODELS/APPROACHES APPLIED
 INTERVENTIONS:
 Conducted several virtual interviews through phone call, messenger application, and personal visitations.
 Facilitated and linked client on various webinars related to mental health and financial literacy.
 Established constant communication to let her express emotional, mental problems and gave words of comfort &
encouragement afterwards

 SOCIAL WORK MODELS/APPROACHES APPLIED:

 Narrative Therapy

 INTERVENTIONS:
 Taught the client on using canva online application for her resume preparation.
 Guided her in exploring social media platforms, job hunting sites, newspapers, and various business establishments during
job application.

 SOCIAL WORK MODELS/APPROACHES APPLIED:

 Tasked-Centered Practice

 INTERVENTION:
 Referred the client in government, non-government organizations, and private individuals by reaching out with them through
phone call, messenger application, and courtesy visitations.

 SOCIAL WORK MODELS/APPROACHES APPLIED:

 Problem-solving model
EVALUATION
 HAPPY became more confident in bringing up what she is feeling or thinking since we
built rapport with each other. There were times that she randomly sends messages
expressing what she went through recently and how does she feel about it. And as her
confidant, I carefully listened, understood, and gave comforting words for her. Before,
she has no one to share this things because of her situation.

 She continuously explores opportunities that can land her a part-time job since acquiring
new techniques in job hunting.

 Upon establishing the linkages for her needs, she became eager to find more possible
guarantors of her various requests for financial, livelihood, and medical assistance.

 The cash grant that was provided gave her the will to believe that whatever problem she
has, there is always a solution to it. Since she got a seminar about finances, she carefully
manages that grant given to her in order to avoid mishandling of it which happened
before.
RECOMMENDATIONS
 Conduct a follow-up on the status of her financial, livelihood, and medical assistance
applications.

 Seek an update on her part-time job application.

 Communicate with the client from time to time to check her current situation.
Thank you
very much!