NEELESH SRIVASTAVA

Marketing and Sales Professional

09565092775
Shrivastavaneelesh6@gmail.com
mmmmm

WORK EXPERIENCE ABOUT ME

4 Years A Dynamic Professional with Over 4 years of experience in business development, Sales & Marketing,
AGE operations management in hotel and Travel industry. A keen Planner with proven abilities in driving
28 strategy to augment new business, stream line revenue, promote product for business excellence
verifiable year on year success in achieving revenue. Seeking control of critical problem areas &
delivering on client commitment. Excellent Interpersonal, communicational & organizational skills with
proven abilities of leading motivated team towards achieving organizational goals.

Education

Masters of Business Administration Post Graduated, May 2018

Indian Institute of Travel and Tourism Management Marks 60%
IGNTU Division 1
Noida, NCR
Bachelor of Science Graduated, July 2013
Institute of hotel Management Marks 62%
IGNOU Division 1
Gwalior, Madhya Pradesh
10+2 HSC, July 2009
St.peter’s School Marks 51%
ISC Board Division 2
Rae Bareli, UP

Work Experience
14th June 2018 – Current-Till Date
Senior Sales Executive
Cox and Kings Ltd
Gurugram, Haryana
Duties and Responsibilities
 Working with Brand (World oldest Travel company) and Experienced Team .
 Generating business to the organization in the form of Hotel booking, Wholesome Travel Packages,
Ticketing and event management.
 Maintaining relationships with existing clients.
 Creating new contacts with corporate and striking deals with them for the hotel.
 Handling key area business in and around North major Cities like Lucknow, Delhi and Kanpur.
 Responsible for proactive account, segment.
 Ensuring the achievement of a high standard of customer service and sales Target on daily basis.
  Developing action plans for growth in target markets.
 Providing information proactively to Territory Manager sales, such as weekly status Reports and
quarterly business reviews.
 Responsible for selling, closing, servicing and expanding the current customer base within an
assigned territory.
 Following up all sales leads quickly and efficiently.
 Ensuring deadlines and targets are achieved whilst maintaining a high quality of service.
 Managing relationships with corporate.
 Developing sustainable business pipelines that result in new account acquisitions.
 Providing highly professional sales and marketing expertise and back up to sales team.

10th June 2013 – 19th February 2016

Senior Front Office Executive
Sayaji Group of Hotels, Pune
Pune, Maharashtra
Duties and Responsibilities
 Greet and completes established check-in procedures for arriving guests on a daily basis, using
computerized methods, in order to ensure guests are satisfied and in rooms as requested.
 Facilitates guest departure (check-out) on a daily basis by following established computer
procedures in order to close guest accounts.
 Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using
accurate, proper cash handling methods and established procedures in order to present the guest
with timely and precise hotel charges upon check-out and maintain accurate hotel records.
 Courteously answers inquiries and accepts reservations, both in person and by telephone, by
accurately communicating hotel rates and information and by using suggestive selling techniques to
sell room nights, increase occupancy and revenue.
 Responsible for answering incoming calls within two (2) rings, assisting outgoing calls, scheduling
and setting wake-up calls and paging guests to provide guests with timely and efficient service.
 Controls cash transactions at the front desk and maintains complete responsibility for the same.
 Responsible for maintaining good liaison with all other department for smooth functioning
 Responsible for maintaining good liaison with all other Maintains a friendly, cheerful and courteous
demeanor at all times.
 Performs other duties as assigned, requested or deemed necessary by management
24th August 2016 – 07th May 2016
Senior Sales Executive
Royal Orchid, Ahmedabad
Ahmedabad, Gujarat

Professional Achievements and Internship

 Total 6 Months Productive internship in sales and Marketing at LUXXURY MICE TRAVEL and
ADHVANTA HOSPITALITY
 Achieved Half Yearly Target in Current company .
 Achieve 4th position in first year examination at Graduate level.
 Achieved monthly GSI (Guest Satisfaction index) targets of all months in 2013 – 2015.
 Worked as airport executive in domestic airport, New Delhi during BRICS event for 5 days.
 Worked as Hotel coordinator and handling the guest during AAJEEVIKA event for 3 days.
 Career Highlights
 4 years of experience in sales and hotel management.
 Experience with Different Hospitality organizations.
 Extensive experience in all types corporate sector and Can work In B2B and B2C.
 Strong understanding of customer and market dynamics and requirements.
 Willingness to travel and work in a global team of professionals.
 Proven leadership and ability to drive sales teams.
 Handling Cross Selling across the India & Globally

Skills
 Cross Selling  Sales Strategies  Controlling Cost
 Negotiation skills  Client Relationship
Management

Computer Proficiency

 Word 2010
 Excel 2010
 Power Point 2010

Languages

 Hindi
 English

Personal Details

Father’s Name: Mr. Brijesh Kumar Srivastava Marital Status:Single

Birthday: 21st September, 1991 Nationality: Indian
Gender: Male
Declaration
I, Neelesh Srivastava, hereby declare that the information contained herein is true and correct to the best
of my knowledge and belief.