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    Thuy Nguyen
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    The document provides a summary of Phung Bao Hien's work experience and qualifications. It details his experience as a Trainer Relations Executive, E-learning Solution Consultant, and Educational Consultant where he helped develop online courses, draft contracts, and manage over 550 students. The summary highlights his strong communication, networking, and customer service skills gained over his career in education consulting and training.

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    The document provides a summary of Phung Bao Hien's work experience and qualifications. It details his experience as a Trainer Relations Executive, E-learning Solution Consultant, and Educational Consultant where he helped develop online courses, draft contracts, and manage over 550 students. The summary highlights his strong communication, networking, and customer service skills gained over his career in education consulting and training.

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    © All Rights Reserved
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    17 views1 page

    Share CV 1616527886

    Uploaded by

    Thuy Nguyen
    The document provides a summary of Phung Bao Hien's work experience and qualifications. It details his experience as a Trainer Relations Executive, E-learning Solution Consultant, and Educational Consultant where he helped develop online courses, draft contracts, and manage over 550 students. The summary highlights his strong communication, networking, and customer service skills gained over his career in education consulting and training.

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    of 1

    PHUNG

    BAO HIEN
    work experience
    Viet Resourses Training Mar 2020 -
    - Kyna.vn powered by Vietnamworks Mar 2021
    profile Trainer Relations Executive
    Desired to develop my professional Looking for co-operation opportunities with 4 to 6 teachers
    skills. I hold strong motivation in per month according to theme suitable for strategic
    providing excellent customer development.
    service, and building customers Discussing and supporting teachers during online course.
    loyalty. Contract drafting between companies and teachers and
    business customers.
    achievements Supporting for business projects.
    Excellent Education Consultants
    in Jun & July 2018 E-learning Solution Consultant (B2B Consultant)
    Top ECs with the highest new Tele-sale: Business customers based on Vietnamworks’ data
    sales in the South in Quarter Introduction and giving instruction for Diamond customers
    2.2018, Quarter2,4 2019  about online basis

    education Apollo Education and Training Organization  2016 - 2020

    Educational Consultant
    Ha Noi Open University
    As below, work at Educational Consultant and lead team
    Bachelor in Accountant, 2015
    sale from December 2018 to July 2019

    professional Manage 550 students when work as team leader Average


    retention rate (student be end of payment) is ~74,28% ,
    skill highest is ~82%
    Exceptional communication and Setting up the plan for the team and reportingit weekly or
    networking skills monthly
    The ability to work under New students average12 -19 per month for individual.
    pressure and multi-task (revenue 8.500$-25.000$ )
    The ability to follow Supportback office to manage teacher schedule
    instructions and deliver quality
    results Mapple English Center 2014 - 2016
    Proactive, self-motivated Sale Team leader
    attitude Update & exploit database system for sale, customers’ needs
    analysis or other purposes as required;
    references Support Recruitment - Training staff – PR & Marketing team.
    + Ms. Dang Phuong Vy - Viet Take full responsibility for dealing with relevant customer
    Resources Training Senior complaints, queries and requests for information processes.
    Production Leader -
    0909 122 070
    contact
    + Mr. Luong Tuan Vu - Apollo  + 0904 81 98 93
    Operations Manager - 0935 211 116  + baohien.1112@gmail.com

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