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THE NATURE OF LANGUAGE ❖ Context

➢ The circumstances or environment


❖ What is language? in which communication takes place
➢ A wonderful and dynamic human ➢ Circumstances may include the
capacity. physical and actual setting, the
➢ Linguists agree that a language can value position of the
only be called a language if it has a speaker/listener, and the relevance
system of rules (grammar), o a or appropriateness of a message
sound system (phonology), and conveyed.
vocabulary (lexicon). ❖ Communication may then be classified
❖ Language Acquisition according to:
➢ Is when people acquire languages ➢ Mode
used by those in the community. ➢ Context
❖ Mother tongue/First Language ➢ Purpose and Style
➢ The language acquired while ❖ Types of Communication According to
growing up. Mode
❖ Second Languages ➢ Verbal - Non-verbal - effective
➢ Is any language that a person uses communication calls for the
other than a first or native blending of these two types; one
language. cannot be separated from the other.
❖ Language Learning ➢ Visual - the type of communication
➢ People learn these languages by that uses visuals to convey
studying formally in school or information and/or messages.
informally on their own. ❖ Types of Communication According to
❖ Language Contact Context
➢ Richard Nordquist ➢ Intrapersonal Communication
■ Is the social and linguistic ■ Latin prefix intra-means
phenomenon by which within or inside
speakers of different ■ Talking to oneself
languages (or different ■ Self or inner talk
dialects of the same ■ Inner monologue
language) interact with ■ Inner dialogue
one another, leading to a ■ Psychologist call it as self
transfer of linguistic verbalization/self-statemen
features. t
➢ Language Change - result of ➢ Interpersonal Communication
language contact. ■ Latin prefix inter means
❖ What is Communication? between, among, and
➢ The exchange of thoughts, ideas, together.
concepts, and views between or ■ An interactive exchange
among two or more people, various ■ Meant to establish or
contexts come into play. deepen one’s relationship
with others.
➢ Extended Communication ❖ Four Approaches of Formal Organization
■ Communication with the Structure
use of electronic media.
■ With the use of electronic
media, messages are
transmitted quickly.
■ With extended
communication, your own
thinking, behavior, and
attitude may be influenced
by other people and you
may be persuaded to take
a. Downward - flow from upper to lower
the views you hear.
position or top-down
➢ Organizational Communication
Example: President to Manager/Supervisor
■ Refers to the forms and
channels of
communication among
members of organizations
such as corporations,
nonprofits, or small
businesses.
■ A set of rules or standards
for communication
protocol should be made b. Upward - flow from lower to upper position
clear so that the or bottom up.
interaction patterns are Example: Subordinates to superiors/bosses
established.
❖ Types of Organizational Structure
➢ Formal
■ Allows communication to
take place via designated
channels of message flow
between positions in the
organization.
➢ Informal
■ Unofficial channels of c. Horizontal - same level or position but
message flow or coming from different departments or units.
grapevine-messages
coming from the different
levels of organization.
COMMUNICATION MODELS

❖ Communication Models
➢ Can help you understand how a
communication process works.
➢ It is only by knowing the flow of
communication that you will be able
to make the communication
d. Crosswise - diagonal in nature as process effective.
employees from different units working at ➢ A model is often abstract. It is a
various levels. representation of a real world
❖ Intercultural Communication phenomenon applied to different
➢ Communication between or among forms. The interplay of variables in
people having different linguistic, the model is represented
religious, ethnic, social, and graphically.
professional backgrounds.
❖ Types of Communication According to ARISTOTLE’S COMMUNICATION MODEL
Purpose and Style
➢ Formal Communication
■ Employs formal language
delivered orally or in
written forms.
● Examples:
Lecture, public
talks, research, ❖ Aristotle emphasized that there are three
project proposal, variables in the communication process:
reports, and speaker, speech, and audience.
business letters. ❖ Without the speaker, there will be no speech
➢ Informal Communication to be produced
■ Does not employ formal ❖ The speaker adjusts his/her speech
language depending on the profile of the audience.
● Examples: A ❖ Audience demographics are considered:
personal and age, sex, background, culture, race,
ordinary religion, gender, social and economic
conversation with status, and political orientation or
friends, family inclination, among others.
members, or ❖ Beliefs, views, and attitudes also play an
anything under important role when talking about audience
the sun. consideration.
LASWELL’S COMMUNICATION MODEL BERLO’S COMMUNICATION MODEL

❖ Harold Dwight Laswell described


communication as being focused on the
following W’s: Who, says What, in Which
channel, to Whom, and with What effect.
❖ The whole process of communication begins
with the communicator (who) sending out a
message (what) using a medium (in which
channel) for a receiver (to whom) ❖ David Berlo’s model is probably the most
experiencing an effect (with what effect) well-known among the communication
afterwards. models. SMCR: sender of the message, sent
❖ The process may be analyzed through the through a channel or medium to a receiver |
content sent, the medium used, as well as SMCRN: includes noise | Major variables: (1)
the effect on the recipient of the message. source, (2) message, (3) channel, and (4)
receiver
SHANNON-WEAVER’S COMMUNICATION MODEL ❖ Source: originator of the message, encoder,
should practice communication skills
(listening, speaking, reading, and writing),
his/her attitude towards the audience or the
subject as well as his/her knowledge about
the topic on hand likewise counts along with
the social system that he/she is in which
includes values, beliefs and practices, and
❖ Claude Elwood Shannon and Warren culture
Weaver ❖ Message: includes (1) content; (2) elements
❖ In this model, other components such as such as the language used and gestures
noise, reception, destination, and feedback employed; (3) treatment or the manner by
have been identified. which the message is transmitted; and (4)
❖ Other terms such as information source for structure which refers to the arrangement of
the sender, transmitter for the encoder, parts or flow of the message. The code
decoder (reception), and receiver shows how the message is sent: that is, the
(destination) were introduced. language (verbal code) used and the
accompanying gestures (non-verbal code)
employed.
❖ Channel: Refers to the different senses:
seeing, hearing, smelling, tasting, and
touching
❖ Receiver: Decodes the message, both the
source and the receiver should have good
communication skills.
GENERAL PRINCIPLES OF EFFECTIVE PRINCIPLES OF EFFECTIVE WRITTEN
COMMUNICATION COMMUNICATION: THE 7C’S

❖ Know your purpose in communicating. To ❖ Be clear. Be clear about your message.


inform? To entertain? To persuade? ❖ Be concise. Do not beat or run around the
bush.
❖ Know your audience. Speaking or writing ❖ Be concrete. Support your claims with
style you are going to employ. Consider the enough facts.
age, educational background, profession, ❖ Be correct. Observe grammatical
culture, and other salient features of your correctness.
listeners or readers. ❖ Be coherent. Convey a logical message.
❖ Know your topic. You want to share ❖ Be complete. Include all necessary and
something. You wish that other people learn relevant information.
something from you. ❖ Be courteous. Friendly tone in writing.
❖ Adjust your speech or writing to the
context of the situation. The environment ETHICS OF COMMUNICATION
in which your speech or writing is to be ❖ Morals influence the behavior of an
delivered determines the kind of language individual, group, or organization thereby
you will use. affecting their communication.
❖ Work on the feedback given you. ❖ Establish an effective value system that
Constructive criticisms will prove beneficial will pave the way for the development of
to you as you learn to address them. your integrity as a person.
❖ Provide complete and accurate
PRINCIPLES OF EFFECTIVE ORAL information
COMMUNICATION ❖ Disclose vital information adequately and
appropriately.
❖ Be clear with your purpose. Objective in - A code of ethics sets the standards to be observed
communicating. by a person or a company that will create a good
❖ Be complete with the message you reputation or a positive image not only for an
deliver. Claims are supported by facts and individual but also for the organization.
essential information.
❖ Be concise. Brevity in speech is a must.
❖ Be natural with your delivery. Appropriate
gestures and movements. Confidence.
❖ Be specific and timely with your
feedback. Inputs provided on time.

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