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Summary:
Total experience of 4 years and 2.5 month in the Recruitment industry as a Technical Recruiter and 11 months as
Customer Service Representative and 2 year as a Quality Control Engineer.
Experienced in using job boards such as Dice, CareerBuilder (CB), indeed, and LinkedIn Recruiter etc.
Knowledge and Experience for recruitment processes to work on W2, C2C, and Contract etc.
Experience hiring for both Contract as well Fulltime Jobs.
Communicate to the customer, listen their queries and give resolution accordingly from Cardone portal.
Documents editing and making in MS Word, Excel, PowerPoint.
Skills:
Job Boards: Dice, Indeed, CB (CareerBuilder), LinkedIn Recruiter lite, ZipRecruiter
Office Tools: MS Office, WPS Office, Cardone, Tally ERP9, Slack, Office365 (MS word, Excel, PP,
Outlook, Teams)
Email Tools: Outlooks, Gmail, Zimbra
Meeting & Soft phone Tools: MS Teams, Zooms, Google meet, Ring Central, UAD, Text
Soft Skills: Employee Relationship building and clear Communication, IT/Non-IT Recruitment,
Maintaining Public Relations, Handling Administrative Work
Recruitment Skills: Recruitment Life Cycle, Tax Types (W2, C2C, 1099), Visa types (USC, GC, H1B, H4,
CPT, OPT, L1-L2, EADs), Sourcing Techniques (Boolean Search), Rate Negotiation,
Identifying, Sourcing, and Screening Candidates, Recruiting and Sourcing Tools,
Managing the Interview Process, Liaison among Candidates, Account Managers and
Hiring Manager
Education:
Bachelors in Engineering in Mechanical from The Gujrat technological University, Ahmadabad ,Gujarat, 2018
Professional Experience:
PTS Consulting Services LLC., Vadodara, Gujarat Dec 2022 - Present
Talent Acquisition Specialist
Responsibilities:
Working on various State clients and other MSP clients (i.e., Capgemini and Health Management Systeam).
Sourcing candidates on W2, C2C and 1099 tax types for various jobs Healthcare sector.
Working on various IT, Non-IT, administrative and functional requirements.
Responsible for all aspects of sourcing experienced technical employment candidates.
Responsible for full life cycle recruiting for Information Technology professionals for commercial clients.
Screening qualified candidates using referrals, job postings, Dice, indeed and LinkedIn.
Managed to source candidates for contract, contract to hire and permanent placement for IT, engineering, and
telecommunications positions including but not limited to: Software/Network Engineers, Project Managers, QA,
Business Analysts, Database Analysts (DBA), Software Developers, Sales force consultants, SAP ABAP / Payroll /
HR etc., Technical Architects, Oracle Apps Consultants, Java developers, Dot Net developers, and many more.
Evaluate candidates based on employment factors such as job experience, education and training, skills.
Negotiate offer with candidate within limits specified by hiring manager and compensation office.
Coordinate with the Candidates for availability & interviews.
Conducting In-person, Phone and Video interviews for in-house recruiting.
Concentrix Service Pvt. Ltd., Vadodara, Gujarat Jan 2022 – Oct
2022
Client: Medibuddy (Healthcare Application)
Role: Advisor I, Customer Service
Responsibilities:
I have worked for Medibuddy Online Healthcare Application and dealt with various difficulties arisen while
working.
Communicate to the customer with softs skill and listen their queries regarding various health issue and give
resolution accordingly.
Inbound and outbound calls.
Booked required Lab tests/HealthCheckup from the Diagnostic centre of customer choice after understanding
their symptomps
Deal with customers diligently, courteously, and professionally while talking to customer.
Explain Prices and benefits the of various Health checkup packages.
Respond to customer inquiries.
Resolve their queries and book health checkup pacakaged for home sample collection.
Maintain and update record of customers.
On call talk with the customer and resolve their quires.
Sharing the various payments’ method with the customer.
Sales.
To pitch the customers various online doctor consultations, lab test bookings, medicine delivery, corporate
health and wellness services.