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  • Coustomer Complaint Respons Nadiyah

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    Nadiyah Fatma
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    The manager of Jess Park Hotel wrote to Mr. Muhammad Alif Akbar to apologize for the poor service during his recent stay that included unclean rooms, a broken air conditioner, and lost valuables, and to offer complimentary VIP room service for 5 days and 4 nights including meals and private pool access to compensate for the losses and encourage his return. The manager assured Mr. Akbar that they will prepare his next visit as best as possible without mistakes to regain his trust.

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    Tugas kelas bahasa inggris dalam berdialong

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    coustomer complaint respons nadiyah

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    The manager of Jess Park Hotel wrote to Mr. Muhammad Alif Akbar to apologize for the poor service during his recent stay that included unclean rooms, a broken air conditioner, and lost valuables, and to offer complimentary VIP room service for 5 days and 4 nights including meals and private pool access to compensate for the losses and encourage his return. The manager assured Mr. Akbar that they will prepare his next visit as best as possible without mistakes to regain his trust.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    8 views1 page

    Coustomer Complaint Respons Nadiyah

    Uploaded by

    Nadiyah Fatma
    The manager of Jess Park Hotel wrote to Mr. Muhammad Alif Akbar to apologize for the poor service during his recent stay that included unclean rooms, a broken air conditioner, and lost valuables, and to offer complimentary VIP room service for 5 days and 4 nights including meals and private pool access to compensate for the losses and encourage his return. The manager assured Mr. Akbar that they will prepare his next visit as best as possible without mistakes to regain his trust.

    Copyright:

    © All Rights Reserved
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    COUSTOMER COMPLAINT RESPONSE EXAMPLE

    Dear Mr. Muhammad Alif Akbar


    Dear Mr. Muhammad Alif Akbar
    We receive your complaint regarding the poor service provided by the waiters
    at our hotel. We apologize for the mistakes of our employees, because they harmed
    you and your family's visit. Not only because the quality of the bedroom and
    bathroom were not clean and our air conditioner was broken, but also because of
    the loss of valuables.
    For the huge losses that our servants have caused, we at Jess Park Hotel will
    pay for your losses by providing free and complimentary VIP room service for 5
    days and 4 nights including breakfast, lunch and dinner too. In our VIP service
    there is also a private swimming pool in it so that your family can enjoy and feel
    comfortable again when you and your family visit our hotel again. There is no visit
    limit, if you want to vacation at our hotel again, you can contact us and we will
    prepare it as best as possible and will not make mistakes again.

    Sincerely
    Nadiyah Fatma
    Manager Jess Punk Hotel Citayem Street No. 505

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