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  • Respons COUSTOMER COMPLAINT RESPONSE EXAMPLE

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    Nadiyah Fatma
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    The hotel manager writes to apologize for poor service during a guest's recent stay. The guest complained about unclean rooms, an broken air conditioning, and lost valuables. To compensate for the losses caused by staff mistakes, the hotel offers the guest free VIP room service for 5 days and 4 nights with meals and private pool access, along with no limits on future visits. The manager assures the guest mistakes will not be repeated.

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    Tugas bahasa inggris dalam membalas surat dari complaint

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    respons COUSTOMER COMPLAINT RESPONSE EXAMPLE

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    The hotel manager writes to apologize for poor service during a guest's recent stay. The guest complained about unclean rooms, an broken air conditioning, and lost valuables. To compensate for the losses caused by staff mistakes, the hotel offers the guest free VIP room service for 5 days and 4 nights with meals and private pool access, along with no limits on future visits. The manager assures the guest mistakes will not be repeated.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    8 views1 page

    Respons COUSTOMER COMPLAINT RESPONSE EXAMPLE

    Uploaded by

    Nadiyah Fatma
    The hotel manager writes to apologize for poor service during a guest's recent stay. The guest complained about unclean rooms, an broken air conditioning, and lost valuables. To compensate for the losses caused by staff mistakes, the hotel offers the guest free VIP room service for 5 days and 4 nights with meals and private pool access, along with no limits on future visits. The manager assures the guest mistakes will not be repeated.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    COUSTOMER COMPLAINT RESPONSE EXAMPLE

    Dear Mr. Muhammad Alif Akbar

    Dear Mr. Muhammad Alif Akbar

    We received your complaint regarding the poor service provided by the waiters at our hotel. We
    apologize for the mistakes of our employees, because they harmed you and your family's visit. Not
    only because the quality of the bedroom and bathroom were not clean and our air conditioning was
    broken, but also because of the loss of valuables.

    For the huge losses that our staffs have caused, we would like to pay for your losses by providing
    free and complimentary VIP room service for 5 days and 4 nights including free breakfast, lunch and
    dinner. In our VIP service there is also a private swimming pool in it so that your family can enjoy and
    feel comfortable on your next visit. There is no visit limit, if you would like to stay at our hotel again.
    Please feel free to contact us. We will prepare it as best as possible and assure you that the same
    mistake will never happen again in the future.

    Sincerely

    Nadiyah Fatma

    Manager Jess Punk Hotel Citayem Street No. 505

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