Approved PQP Al Nowaiser

Quality Control Program & Quality Control Plan
Revision 02 Issue Date: 11/Apr/2019
PREPARED BY: REVIEWED & APPROVED BY:

MR GENERAL MANAGER
ALNOWAISER FOR TRADING AND

CONTRACTING COMPANY

Contract#4400013133- Reinforcement of 132/33 KV SS8919 & 8922 In Hail
Prepared By: Reviewed & Approved By:

MR General Manager
This Program is the property of:

ALNOWAISER FOR TRADING AND CONTRACTING COMPANY
COPYRIGHT
No part of this program may be reproduced in any form by print, photocopy, microfilm or any other
means wholly or in part or disclosed to any person outside Alnowaiser for Trading and Contracting
Company without the written permission of the Management Representative/General Manager.
Page 1 of 17 Issued date: 11/Apr/2019 Rev: 00 APPENDIX-G


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APRIL 2019
Table of Contents
REVISION RECORD
Revision # Date Section Revised Summary of Revision Authorized By
02 11/04/2019 GM


MR GENERAL MANAGER
STATEMENT OF POLICY
The management AL-NOWAISER acknowledges the need to perform and maintain the QA/QC
Program and QC Plan for construction , design, procurement, Installation, testing and
commissioning.
The overall responsible for the AL-NOWAISER Quality Program / Quality Plan lies with QA/QC
Manager. The QA/QC team shall be given authority and independence to perform their roles
effectively. Their responsibility is to ensure that all the clients' requirements and AL-NOWAISER's
high quality standards are strictly adhered to and the authority to hold any operation to ensure
compliance with the applicable documents such as industry standards and customer specific
standard requirements for construction , design, procurement, Installation, testing and
commissioning.
In matters affecting the CONSTRUCTION activities the Quality Assurance/Quality Control

Manager or his designees shall not be over ruled by the Site Manager. If there is a conflict between
QA/QC Engineers and any other Department pertaining to the integrity of inspection affecting the
customer’s requirements, the matter shall be brought to the attention of the Divisional Manager
for immediate resolution and appropriate action. This must be done to maintain harmonious
working relationship.
The QA/QC Team is independent in performing its duties and responsibilities to perform the
highest standards of implementation of the CONSTRUCTION QA/QC Program and QC Plan to
ensure attainment of customer delight.
All CONSTRUCTION team shall be aware of this Quality Program / Quality Plan, and must adhere
to the requirements and no deviations from the methods set forth herein shall be permitted.
PURPOSE
The objectives of this Quality Program / Quality Plan relative to the Quality Control Process and
Procedures as follows:
• Ensure that the QA/QC activities during site preparation and mobilization stage up to
testing/commissioning and Energize the S/S that all items of work are in compliance with
applicable material standards and customer specified requirements.
• Ensure that during Design & Engineering all performance and material specifications are
applied.

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• Define QA/QC Inspection schedules in accordance with the Project and Test Schedules where
applicable and work instruction.
• Ensure that the items and services, which do not conform to the specified requirements, are
controlled in accordance with the documented procedures.
• Ensure all non-conformance reports, customer complaints and corrective action
requirements are properly addressed and recorded.
• Ensure all the aspect are documented, certified and completed in compliance to the Approved
test Plans and Technical Specification along with all the Approved Projects Scope of Work and
Contract to the satisfaction of the Customer.
• Ensure all QA/QC documents are completed and accomplished for all phases Mobilization,
Engineering, procurement, Construction, Supply Materials, Installation, Testing
Commissioning and Energize the S/S.
TERMS AND DEFINITIONS

Words used in this document and related inspection specifications shall have the following
meaning, unless otherwise specified.
• CUSTOMER - The Company to whom the materials/Equipment will be supplied. Any
company that receives a product or service from AL-NOWAISER whose Quality
materials/Equipment is being considered
• AL-NOWAISER - AL-Nowaiser For Trading & Contraction Co.
• DOCUMENT - Information and its supporting medium paper, magnetic, electronic or optical
computer disc, photograph or a combination thereof.
• DOCUMENTATION REVIEW - Means the examination of the documentation for completeness
and correctness.
• INSPECTOR - Means the person acting as the authorized representatives either by,
Contractor, Customer or Third Party commissioned by any of the contractual parties
conducting the inspection on the Customers behalf.
• NONCONFORMITY - Situations where a requirement was not full field.
• PROCEDURE - Specified way to carry out an activity or a process.
• QUALITY PROCEDURES -The written instructions for implementing various components of
the organization’s total Quality.
• QUALITY RECORDS - A controlled, dated and signed document relating to measurable
activities with respect to the Quality of the design, procurement, construction Installation,
testing and commissioning. Documents cover full details of description, completeness and
accuracy of items and correctness of all requirements as specified for the purpose and usage
in compliance to the Approved Final Design drawings and documents.
• RECORD - Document stating results achieved or providing evidence of activities performed.


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• REVIEW - Activity undertaken to determine the suitability, adequacy and effectiveness of the
subject matter to achieve established objectives.
• REWORK - Action of non conforming product to make it conform
ORGANIZATION CHARTS AND AUTHORITY OF QC PERSONNEL

This section describes the Quality Control Organization and function which will implement the
Project Quality Plan. The organization chart of Construction submitted in separate folder.
1. Project Manager
Project Manager has the overall responsibility for safety and will be the prime contact with AL-
NOWAISER Project Management Team. He shall ensure that the Project Health and Safety Policy
and all specific legal requirements applicable to the Project are complied with at all times.
Specifically the Project Manager shall:

• Represent AL-NOWAISER in front of the customer and responsible for any correspondences
or arrangements related to the project.
• Making complete plan for the project activities including Civil, Mechanical & Electrical works
and put suitable schedule to finish the project on time and within the budget.
• Arranging and attending all customer meetings to discuss work schedule/progress and any
clarifications related to the scope of work.
• Determining required project actions and materials and finalizing all purchase orders and
contracts with the suppliers and subcontractors.
• Sites Inspections and visits during all project stages and daily following up with working
teams.
• Following all design stages with high qualified designers and finalizing consultant’s
comments.
• Getting Approvals for all Drawings, Materials, and any other documents related to the
projects.
• Following all project phases (Civil, Mechanical and Electrical) to be finished in top
professional way.
• Follow up purchasing other required materials to complete site works.
• Arranging Factory inspection and material deliveries.
• Daily following for projects execution and solving any problems could stop or delay the work.
• Follow up making complete Installation, testing and commissioning plane for 13.8KV, 33KV
SWGR, Power transformer, AVC, RCP, AU panels, and all other equipment’s in the substations.
• Preparing and claiming invoices from the client.
2. QA/QC MANAGER
• The QA/QC manager reports directly to the senior management.

MR GENERAL MANAGER
• He shall be responsible in the monitoring of the implementation of QA/QC Program and QC

Plan.
• The QA/QC Engineer functionally report to him all quality related issues that are detrimental
in achieving the requirements of the customers.
• He shall liaise with the customer or their appointed Representative on all quality related
matters.
• Support and advised QA/QC Engineer to maintain all QA/QC procedures, records,
check list and reports.
• shall be responsible to provide a Quality Control Program as required by the contract for all
Quality Inspection before the project commences been has performed by QA/QC Engineer
• He shall be responsible in conducting scheduled Quality Audits.
3. Site Manager
• Oversee daily operations
• Coordinate employee schedules, ensuring adequate coverage
• Enforce all workplace policies and procedures
• Coordinate training and professional development activities for employees
• Conduct staff performance reviews
• Maintain and adhere to departmental budget
• Approve project plans
• Address and report safety concerns in a timely manner
• Track and monitors project progress, adhering to prearranged standards
• Ensure compliance across the worksite
• Review all project contracts before submitting to management
• Answer inquiries from potential project partners
• Mediate on-site conflicts
• Prepare and submits bi-monthly progress reports
4. Project Engineer
• Project Engineer/Supervisor will be reporting directly to the Project Manager.
• He will be responsible for studying & checking all relevant documentations/drawings of
clients for construction & erection activities.
• He will review the construction schedule with clients.
• He will coordinate the construction activities with clients and discuss the day-to-day progress
of construction and it’s look-ahead to stick to construction time schedule.
• He will be responsible to coordinate & liaise with other contractors/subcontractors for
smooth construction work.
• He will discuss necessary requirement of resources like manpower, equipment, materials, etc.
with the project Manager to achieve the milestone of schedule approved by client.
• He will work with QUALITY Inspector for inspection, testing & installation of equipment as

MR GENERAL MANAGER
per projects quality plan.

• He will be responsible to control & monitor the activities of construction to perform the
erection work as per standard, codes &drawings/documentations.
5. QA/QC Engineer
• The QA/QC Engineer will be reporting directly to the Project Manager and QA/QC Manager
• He shall be responsible in the implementation of the Quality Plan, ensuring compliance with
the requirements of the contract specification and drawings.
• He shall be responsible for following all Quality Control inspection and testing procedures
required for the implementations of the QA/QC Program and compliance with the contract
specification.
• He shall be responsible with the validity of information he has recorded in the inspection and
test reports.
• He shall be responsible for the inspection of all materials and equipment to be installed in the
project site and ensure that the necessary storage and protective requirements are met.
• He shall be authorized to stop any activity whenever he finds any violations from the
approved drawings, specifications and non-compliance with the approved materials.
• The QA/QC Engineer shall perform the inspection and testing activities based on the QC
Procedures, QA/QC Program, Inspection and Test Plan and record results of inspection and
tests on the customer accepted/provided inspection checklist and submit it to the QA/QC
Manager.
• He shall maintain a QA/QC Procedures, Quality Records, check list and reports as per ISO-
9001-:2015 Quality Records Procedure.
• He will be responsible to provide a Quality Control Program as required by the contract for
all Quality Inspection before the project commences.
6. Site Engineers (Electrical , Civil)

• Organizing materials and ensuring sites are safe and clean.
• Preparing cost estimates and ensuring appropriate materials and tools are available.
• Providing technical advice and suggestions for improvement on particular projects.
• Diagnosing and troubleshooting equipment as required.
• Negotiating with suppliers and vendors to ensure the best contracts.
• Authorizing technical drawings and engineering plans.
• Drawing up work schedules and communicating any adjustments to crew members and
clients.
• Gathering data, compiling reports, and delivering presentations to relevant stakeholders.
• Delegating tasks and scheduling meetings and training sessions where required.
• Completing quality assurance and providing feedback to the team.


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7. Protection & Testing Commissioning Engineers

• making improvements to, and offering advice about, operational procedures
• scheduling and coordinating work to tight deadlines
• ensuring that equipment works to its specification
• creating and carrying out test procedures
• investigating problems and diagnosing and repairing faults
• troubleshooting
• liaising with installation/project engineers
• supervising engineering and technical staff
• writing reports and documentation
• providing technical support
• ensuring safe working conditions
• training maintenance and operative staff where appropriate
8. DESIGN & ENGINEERING CORDINATOR

• The Engineering Manager will be reporting directly to Project Manager.
• He shall be responsible to follow with the approved consultant and suppliers to make sure
that all Base Designs & Detail Designs submit in the suitable time as pre the time schedule to
avoid any delay.
• He shall be responsible for the reviewed of all relevant documentation and design drawings
technically before submitted to avoid the mistakes and reviewed as much as we can.
9. Procurement Manager
• The Procurement Manager will be reporting directly to Project Manager.
• This Procurement department will be describes the procedures and responsibilities for the
purchasing of all material and equipment supplied by AL-NOWAISER. The main objective is
to ensure that purchased products conform to specific technical requirements of the contract
Document. In addition it will ensure that material delivery lead times will be taken into
account so as to ensure that all material is available to start as per the project plan so as to
meet the final delivery date to the customer.
10. PLANNING ENGINEER

• The planning Engineer will be reporting direct to Project Manager.
• He shall be responsible for the follow up time schedule and make sure that the activates are
going in line with the planning.


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• He shall be responsible for the preparation of all relevant documentation and design drawings
technical discussions with customers for clarification of scope of work and specifications
.technical assistance for the preparation of pre-qualification documents
• He shall discuss necessary requirements of resources like tools, materials and manpower with
the Construction Manager.
• Clarification on client or end user queries with respect to scope of work and specifications.
11. Safety Engineer

• Provide health and safety measures in a working environment.
• Support staff with the identification of environmental aspects and determining the project
objectives and target.
• Identify and evaluate the unsafe environment and practices.
• Identify the root causes of safety and industrial hygiene.
• Develop hazard control processes, methods and programs.
• Recommend solutions to issues that need improvement.
• Monitor implementation of safety plans according to plans and objectives.
• Monitor and track safety systems by using computer systems and spreadsheets.
• Communicate plans and strategies across the entire business unit from time to time
• Maintain and manage equipment and processes related to each project of health and safety
• Suggest several preventive methods and practices like recycling, waste disposal, etc.
• Prepare future safety plans based on past experiences and facts
Technical Specifications and Company standards/references used

01-TMSS-01(Rev.3), 10-TMSS-05(Rev.2), 11-TMSS-02(Rev.2), 11-TMSS-04(Rev.1), 11-TMSS-10(Rev.2),
90-TMSS-01(Rev.0), 90-TMSS-03(Rev.0)
Complete scope of work on Lump Sum Turnkey (LSTK) basis

The Scope of Work and Technical Specifications PTS-19CR111 and associated PROJECT Conceptual Design
Drawings (per Drawing Control Sheet, CT-915159 attached in Appendix-I), which are Attachment-I to
Schedule "B", describes the specific scope of work that the CONTRACTOR is required to carry out on Lump
Sum Turnkey (LSTK) basis until the successful commissioning, completion and final acceptance of WORK
for Reinforcement of Existing 132/33kV Substations # 8919 (DARGHAT) & 8922 (AL-HAYIT), and
associated additional Work involving new additions/ modifications at Remote end Substations by National
Grid SA (hereafter referred to as COMPANY or NG).

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Work Completion Inspection

Work completion Inspection is defined as such that when a want to make sure that we closed all snag list
civil or Electrical or mechanical as per TCS-P-105 relative to the project, this is identified and recorded in
accordance with the requirement stated in the customer approved or provided inspection and test plan.
To ensure that all Punch list / snag closed as per customer requirement QC team must follow FRM-011
form and make sure that all points closed.
Document Control
We attached in Annexure#1 with this QC plane AL-NOWAISER Document Control procedure which we
follow to ensure that all activities are documented clearly and any person can reach the required
document easily.
ENGINEERING AND DESIGN PHASE

• The Quality Plan assures that the design tasks are performed in accordance with contractual
requirements, engineering procedures, performance specifications and special instruction
from the customer.
• An approved Design office will apply the required design as per the project requirement.
• AL-NOWAISER Engineering Manager will responsible to reviewed & follow with the approved
consultant and suppliers to make sure that all Base Designs & Detail Designs submit in the
suitable time as pre the time schedule and as per the project requirement.
• AL-NOWAISER have the responsibility to submit all As-built drawing to the customer.
• All contract requirements and design calculation reports are subjected to design verification by
the Engineering Team.
• The Engineering Manager will responsible to follow with the approved consultant and
suppliers to make sure shall ensure that the design documents are checked at the various
stages as required.
• Design activities shall be performed and documented in accordance with the following
standards:
- Customers Engineering Standards and Specifications
- Customers Engineering Procedures
- Customers Material Standards and Specifications
- Drawing Review Approval Log
- WI for Base Design Inspection
- WI for Detailed Design Inspection


MR GENERAL MANAGER
• Final set of design documents and drawings shall be prepared and will be stamped “AS- BUILT”. A
copy of these drawings/documents is to accompany the Materials/Equipment unless otherwise
specified by the Customer.
SUBSTATION WORKS ACTIVITIES

• AL-NOWAISER designed an operation process flow for the main activists (Civil, Electrical, and
Mechanical) in the construction projects to avoid the mistakes and problems and to enable the
QC team following the process finely accurate
• We attached in Annexure#2 the civil process Flow.
• We attached in Annexure#3 the Electrical process Flow.
• We attached in Annexure#4 the Mechanical process Flow.
SUBCONTRACTORS & SUPPLIERS & THIRD PARTY

AL-NOWAISER designed a subcontractor & Suppliers & Third Party selection & monitoring program
work instruction.
1. PURPOSE
To ensure that purchased services conform to specified requirements, evaluation of Subcontractors &
Suppliers & Third Party shall assess the following:
1. Their ability to meet Subcontractor & Suppliers & Third Party requirements with respect to
Schedule, Quality and Safety.
2. The extent of control to be exercised by over Subcontractor & Suppliers & Third Party together
with the extent of verification required at Subcontractors’ premises.
2. SCOPE
The Program covers all such services for permanent and temporary works for the Project, which directly
affect the quality of works.
3. RESPONSIBILITIES
The personnel involved in this Program are:
1. The OHS Manager

2. The Project Manager


MR GENERAL MANAGER
4. PROCEDURES
1. Subcontractor & Suppliers & Third Party are selected from a list of ‘Approved Suppliers,’ which is
updated regularly and when necessary.
2. The selection of Subcontractor & Suppliers & Third Party is based on the following criteria, which are
applied where necessary and according to importance:
a. Safety program
b. Safety record
c. Requirements of the client
d. Approval of the client
e. Passing the Safety Audit
f. Previous experience
g. Internal requirements and specifications
h. Status with respect to ISO 9001 and ISO 45001 certificates
i. Reputation
j. Quality and properties of offered services
k. Payment and delivery conditions
l. Qualification and training of the Subcontractor & Suppliers & Third Party personnel
3. Whenever possible, at least two approved Subcontractor & Suppliers & Third Party are addressed for
each Purchase Order.
4. The status of Subcontractor & Suppliers & Third Party is regularly reviewed and kept up-to-date.
5. The performance of Subcontractor & Suppliers & Third Party is evaluated by the General Manager.
6. The performance of Subcontractor & Suppliers & Third Party are reviewed in the Safety Management
Review Meeting.
7. Project Manager will monitor Subcontractor & Suppliers & Third Party safety performance on the
working site by:
a. Monitoring the usage of the safety gears
b. Monitoring the safety behavior of the subcontractor & Suppliers & Third Party.
c. Monitoring the safety meeting attendance sheet & safety record.
5. RECORD KEEPING
The documentation/forms to be maintained for this Program are:
• Approved Vendor List

• Evaluation Form
• Subcontractor Safety performance report.


MR GENERAL MANAGER
SUPPLIERS ACTIVITIES
Material Received Material Requisition

Requisition
(Requestor)
PUR-FRM-001
Check & Review the Material Requisition

END
Is really need to purchase? N
Y
Approved the Material Requisition
(General Manager)
Approved Supplier
Supplier List Source out Approved Supplier
evaluation Report
Is Supplier in list? PUR-FRM-003
PUR-FRM-002
Y
Inquiry Send Inquiry (At least 3 Supplier) if any
PUR-FRM-004
If Quotation is
approved?
Send Purchase Order to supplier Purchase Order

PUR-FRM-005
Received Material Ordered, necessary

Material Received documents and Verification from Store Y
Note Contact Supplier and take
Is any nonconforming material received? immediate corrective
WHD-FRM-004 action
N
END


MR GENERAL MANAGER
QUALITY INSPECTIONS
• REQUESTS FOR INSPECTION (RFI)
The QA/QC Engineer shall ensure that all activities covered in the scope of work are in
accordance with the specifications, standards and contractual requirements by
performing preliminary inspection before being released for inspection by the customer.
Upon completion of the inspection a Request for Inspection shall be sent to the Customer.
This will be done with a minimum time of one week or based on customer mandated time
duration to the scheduled inspection and witnessing.
• QA/QC INSPECTION LOG BOOK
The QA/QC Engineer will record in a Log Book, all the comments and observations for the
deficiencies found in the project. The purpose of the logbook is to record the quality
control activities of QA/QC Engineer during the staging stages for all projects.
Whenever such deficiencies, violations and non-conformances are found, actions done to
facilitate the corrective actions shall also be recorded. All deficiencies found by the QA/QC
Engineer shall be recorded in the Non Conformance Report. The logbook shall serve as
basis for the NCR. Project Staging Team shall be responsible to rectify any QA/QC
Engineer observed deficiencies or any non conformance work.
QA/QC Engineer shall ensure that all unsatisfactory observations on a pre-requisite stage
are cleared before any activity proceeds to the succeeding stage.
• INSPECTION AND WORK STATUS
AL-NOWAISER shall establish an Inspection and Test Plan for the project to ensure that
the required inspection and tests are performed based on schedule throughout the staging
process.
This will also ensure that the required resources are available to meet the work schedule
and that the status of the inspection and test work is known throughout the project. This
will also ensure conformity of the materials/equipment, based on the approved Base
Design/Detailed Design submitted, meet all the requirements and ensure that the
investigation, reporting and documentations are executed consistently along with the test
certificates of equipment from the manufacturers.
• QUALITY PROCEDURES: AND QUALITY RECORDS
- Mobilization Inspection Procedure
- Engineering process
- Civil Work Instruction process
- Procurement Instruction process
- Subcontractor Process
- Work Instruction for Installation stage
- Work Instruction for Testing and Commissioning stage.

MR GENERAL MANAGER
NON-CONFORMANCE MANAGEMENT PROCEDURE

• SCOPE
This section describes the procedure for handling non-conformance to Contract
Specification and/or Purchase Order as observed during the course of inspection.
• DEFINITION
Non-Conformance is defined as something that is not adhering or complying with the standards or
specifications.
• QUALITY RECORD and QUALITY PROCEDURE
Quality Inspection Report (QIR/NCR)
Control of Noncompliance
• INITIATING A NON-CONFORMANCE
Any Non Conformance can either be initiated by the QA/QC ENGINEER or the designated
QA/QC ENGINEER of the Customer, during the QA/QC inspection activities.
• RESPONSIBILITY
Quality Control Engineer identifies and reports Non-Conforming items and imposes corrective
action. He is responsible for conducting all the required inspections, tests and examinations.
• CONTROL OF NON-CONFORMING ITEMS
The non-conformities identified by the QA/QC ENGINEER will initiate an immediate
investigation and the corresponding report shall be forwarded to the Technical Services Lead
Engineer for corrective action with a copy sent to the Manager of the Energy Automation
Division.
• NON-CONFORMANCE REPORTING (NCR)
For any non conformance detected during the procurement phase. NCR shall be prepared by the
QA/QC ENGINEER and directly addressed to the Vendor. A copy of this NCR shall be forwarded to
the procurement Officer and production Engineer giving a complete description of the non-
conformance observed and suggested remedial actions to be implemented.
• CORRECTION OF NON-CONFORMING ITEMs
The method of correcting a non-conformance shall be proposed by the QA/QC ENGINEER and it
is the responsibility of the Lead Engineer Customer Support Services to approve and execute the
corrective action. The correction shall be any of the following:
- Re-work. The process by which a non-conforming item is changed to make it conform to
specifications by further work, e.g. re-machining, re-welding, re-assembling, replacement
of parts, other means.
- Repair. This is the process of restoring non-conforming characteristics to a condition
acceptable to the Customer so that it conforms to the original requirements or the


MR GENERAL MANAGER
manufacturer’s specifications and functionality.

- Reject. This is the action taken to eliminate non-conforming items from its specified use.
- Use as is. This is the action taken to obtain the Customers approval to accept an otherwise
unacceptable condition.
• Preventive Action
Actions to be taken to eliminate the cause of potential nonconformities are determined in the
Corrective and Preventive Action Report / Non Conformance Report. Implementation and
effectiveness of these preventive actions shall be monitored and applied to similar activities to
prevent occurrence of the same problem. QC team mat follow FRM-012 in this regard.
• All non-conformance reports (NCR) shall be documented and maintained in an NCR/QIR Close-
out of all NCR's from design, procurement, manufacturing/fabrication, assembling, Shipping,
Storage, construction Installation, testing and commissioning shall therefore be traceable.
INTERNAL QUALITY AUDITS

• SCOPE AND PURPOSE
AL-NOWAISER shall conduct its own internal quality audits. Each element of the Project Quality
Plan/Quality Program shall be assessed if necessary whenever a non-conformance is logged. This
will ensure that the processes and procedures will be updated continuously to improve the
QA/QC Program. In addition the schedule and frequency should be adjusted if one or more of the
following condition exists:
- Result of previous inspections indicates the need to perform them more frequently.
- Significant changes are made in the Project Quality Plan/Quality Program.
- Safety - Performance or reliability of an item is questionable due to non- conformance.
• RESPONSIBILITIES
The QA/QC ENGINEER/ manager / assistant manager and any other personnel he requires shall
be responsible for planning and conducting the audits. All reports including the results of the
audit shall be reported to the General Manager of the Energy Automation division.
• AUDITING OPERATION
- The QA/QC ENGINEER shall establish an audit date and inform all concerned. The audit
team meets with appropriate department directly involved with the subject to be audited
and discuss the constructive purpose of the audit in order to obtain the desired corrective
results.
- The team conducts a tour of the areas to be audited. The relevant personnel are questioned,
observations and sampling is conducted as required.
- The audit team shall identify discrepancies and deficiencies and these will be recorded in
a log.


MR GENERAL MANAGER
- A closing meeting between the auditing team and the department involved shall be
conducted and shall discuss audit conclusions and recommendations for corrective actions
which are to be agreed upon and implemented immediately.
• AUDITING REPORT
In preparing the audit reports, the contents shall serve the following objectives:
- To benefit the company and not to criticize any individual but rather provide constructive
guidance on what improvements can be made to meet the quality objectives and ultimate
customer satisfaction.
- The report serves as a notification that the Quality Control Plan is not being effectively
followed or documented which requires management action.
- The report provides evidence that periodic audits of the Quality are carried out.

Annexuer#1-CONTROL OF DOCUMENTS PROCEDURE
MR-ISP-001 Revision 00 Issue Date: 11/Apr/2019

MR GENERAL MANAGER
CONTROL OF DOCUMENTS
PROCEDURE
ISO 9001:2015 & ISO 45001:2018
MR-ISP-001
Prepared By: Reviewed & Approved By:

MR General Manager
This procedure is the property of:

ALNOWAISER FOR TRADING AND CONTRACTING COMPANY
COPYRIGHT
No part of this procedure may be reproduced in any form by print, photocopy, microfilm or any other
means wholly or in part or disclosed to any person outside Alnowaiser for Trading and Contracting
Company without the written permission of the General Manager.
APRIL 2019
Page 1 of 6 Issued date: 11/Apr/2019 Rev: 00 MR-ISP-001


MR GENERAL MANAGER
Table of Contents
1.0 OBJECTIVES 3
2.0 SCOPE 3
3.0 RESPONSIBILITIES 3
4.0 PROCEDURE DETAILS 3
4.1 CONTROLLED DOCUMENT 3
4.2 UNCONTROLLED DOCUMENTS 3
4.3 OBSOLETE DOCUMENTS 3
5.0 DOCUMENT CODING / IDENTIFICATION: 4

5.1 STRUCTURE OF DOCUMENTATION 4
5.2 INTEGRATED MANAGEMENT SYSTEM DOCUMENTS – (INTERNAL) 4
6.0 DOCUMENT ISSUE AND UPDATE 5

7.0 DOCUMENT AND FORM APPROVAL AUTHORITY 5
8.0 DOCUMENT IDENTIFICATION / DISTRIBUTION CONTROL 5
9.0 DOCUMENT AMENDMENTS / REVISION CONTROL: 6
10.0 CONTROL OF EXTERNAL ORIGIN DOCUMENT: 6
11.0 CONTROL OF RECORDS: 6
12.0 RELATED DOCUMENTS: 6
REVISION RECORD
Revision # Date Section Revised Summary of Revision Authorized By
00 11/Apr/2019 All First Issue General Manager


MR GENERAL MANAGER
1.0 OBJECTIVES
The objective of this procedure is to ensure effective control of the Integrated Management System
Documents.
2.0 SCOPE
This procedure covers the general correspondence of the company and its application to all required
documents and Records to comply with the requirements of the Integrated Management System.
3.0 RESPONSIBILITIES
General Manager / Management Representative / Respective Department Heads.
4.0 PROCEDURE DETAILS

4.1 CONTROLLED DOCUMENT
A Controlled Document is defined as a document, which is part of Integrated Management System that is
currently used as a reference in an organization to comply in the documentation requirements of the
Integrated Management System and has been prepared and signed by Head of Department/Management
Representative, reviewed and approved by General Manager.
• All such documents are reviewed and approved by General Manager prior to issuance.
• All Controlled Documents are marked by “CONTROLLED COPY” stamped. Unauthorized reproduction is
prohibited unless with permission to the General Manager.
• A Document Master List (MR-FRM-002) of controlled documents is maintained in order to monitor
the currently issued documents and the obsolete documents.
• All Controlled Documents are updated when there are changes or modifications.
4.2 UNCONTROLLED DOCUMENTS

An Uncontrolled Document is defined as a document that can be reproduced and post if requested or
required by the third party (i.e. auditors, customer, suppliers, etc.)
• All uncontrolled copy is stamped / marked as “UNCONTROLLED COPY”, which do not come under the
scope of Document Control Procedure.
• The documents that are defined uncontrolled but are issued/post by Integrated Management System on
understanding are not maintained by any of the copy holder.
4.3 OBSOLETE DOCUMENTS

Obsolete Documents are documents that were produced and implemented during the establishment of the
Integrated Management System, it is a previous document that has been revised / updated due to some
change(s) and cannot be used as a reference.
• All Obsolete Controlled copies are marked as “OBSOLETE COPY” and removed from the location and
disposed or destroy properly to ensure that the only updated copies are used.
• Obsolete copies are retained for reference purposes only and are filed appropriately by Management
Representative and / or the respective department responsible.


MR GENERAL MANAGER
5.0 DOCUMENT CODING / IDENTIFICATION:

5.1 STRUCTURE OF DOCUMENTATION
INTEGRATED POLICY
LEVEL I- This Integrated Manual contains the company’s policy statements

ISM in addressing the requirements of ISO 9001:2015 & ISO 45001:2018
Standards
LEVEL II- These documents set out the manner in which policies
ISP defined in the Integrated Manual are achieved
LEVEL III- Process Flow / Work Instructions can be used as

PF / WI guidelines and a supporting document for the
implementation of IMS Manual
LEVEL IV- These documents are used for the

FORMS / RECORDS implementation of the policies and procedures
detailed in the Integrated System Manual (ISM) and
Integrated System Procedures.
5.2 INTEGRATED MANAGEMENT SYSTEM DOCUMENTS – (INTERNAL)
XXX YYY ZZZ
Serial Numbers on Documents
ISM Integrated System Manual
ISP Integrated System Procedure

Types of
PF Process Flowchart
Document
FRM Form
WI Work Instructions
MR - Management HR - Human Resource

Representative
SAL - Contract CAL - Calibration
Departments
PUR - Purchase MNT - Maintenance
OPT - Operation WHD - Ware House


MR GENERAL MANAGER
6.0 DOCUMENT ISSUE AND UPDATE

The Management Representative and / or the Respective Department heads study and may
identify the need to create a relevant document (Procedure/Form).
• Draft a relevant document for interfacing with the other concerned / affected department. If
unacceptable, the Management Representative and concerned Departments resolves any
differences.
• The resolved documents are finalized by Management Representative / reviewed and approved by
General Manager and forwarded to the concern department.
• The Management Representative prepares the Document Create / Change Form (MR-FRM-004)
attached with the finalized document.
• The finalized documents are reproduced and marked or stamped with “CONTROLLED COPY” by the
Management Representative.
• The Controlled Documents are incorporate to the Document Master List (MR-FRM-002). The
Originally signed Controlled Documents is filed in Master File and the reproduced controlled copy is
distributed to the concern departments.
7.0 DOCUMENT AND FORM APPROVAL AUTHORITY

All Controlled Documents must be prepared, reviewed and approved by competent authority as defined
below:
Document Type Prepared by Reviewed & Approved by
Integrated Policy
Integrated Objectives
Management Representative General Manager
Integrated Manual
Integrated Procedures
Process Map / Process

Flowcharts / Work Instructions MR with Concerned Head of
Department/Process Owner
Records / Forms
8.0 DOCUMENT IDENTIFICATION / DISTRIBUTION CONTROL

Management Representative is responsible for identifying the Integrated Management System Documents.
All the IMS Documents are identified by the document reference number and the Current Revision number
for to identify the Current revision status.
• A Document Master List (MR-FRM-002) is maintained / controlled by Head Service &
Operations in order to monitor all the documents required in the Integrated Management System.
• Distribution of all the Integrated Management System Documents is controlled through
Document Distribution List (MR-FRM-005) and Document Master List (MR-FRM-002).


MR GENERAL MANAGER
9.0 DOCUMENT AMENDMENTS / REVISION CONTROL:

• All types of amendments / revision in documents / forms are controlled. Document Create /
Change Form (MR-FRM-004) is needed for every changes / revision made in the Documents.
• The revised documents / forms are distributed by Management Representative to the concern
department and retrieve the previous obsolete documents from the point of use.
• Management Representative shall mark / stamp the obsolete documents with “OBSOLETE COPY”
and kept in Obsolete Document File for reference and disposed others.
• For any changes in any portion of documents, the whole documents will be re-issued and the
Revision number and Issue date will also be change.
• The Management Representative will update the Document Master List (MR-FRM-002).
10.0 CONTROL OF EXTERNAL ORIGIN DOCUMENT:

External documents including documents provided by the customer / documents or documents provided
by third parties
• All external generated documents are identified and marked / stamped with “EXTERNAL
DOCUMENT” and are properly recorded by respective department as defined in the External
Documents Master List (MR-FRM-003).
• External Origin Documents is distributed but is limited to the concern department only, the
Management Representative and the Department Heads will maintain the records of distribution on
External Documents Master List (MR-FRM-003).
11.0 CONTROL OF RECORDS:

The Management Representative maintain and monitor the Record Log (MR-FRM-001) of all
Departments which indicates the Record Name / Description of Record, Record No., Filing Location,
Responsibilities, Disposition and Retention Period.
• The Department Heads are responsible in safekeeping of the records under their responsibility.
• All Records are maintained through labeled, indexed and Filed in a manner that will ensure easily
retrievable.
• All Records are kept / stored in suitable area that will prevent them from damage / deterioration.
• A retention period is established for each Record and specified in a Records Log.
• Records which are required to be disposed shall be destroyed through shredder.
12.0 RELATED DOCUMENTS:

Records Log MR-FRM-001
Document Master List MR-FRM-002
External Documents Master List MR-FRM-003
Document Create / Change Form MR-FRM-004
Document Distribution List MR-FRM-005

Annexuer#2-CIVIL – OPERATION PROCESS FLOW
OPT-PF-001 Revision 00 Issue Date: 11/Apr/2019

MR GENERAL MANAGER
Job Execution Sheet /

Receive Job package along with details
Work Pack
Material approval Prepare the technical documents for

approval (project schedule & material Project Schedule
approval)
No
Submit the Technical
documents along with
transmittal letter
Yes
Take the approval for schedule

and material approval along
with hazard identification plan
Site Visits
Purchase
Purchase of Items / Requisition
consumables PUR-FRM-001
Manpower allocation and ID Material and

preparation by HR Dept. Equipment Selection
& allocation
Mobilization to
Site
Site Preparation /
Discussion with
Client
Page 1 of 5 Issued date: 11/Apr/2019 Rev: 00 OPT-PF-001


MR GENERAL MANAGER
Start the site development and earth works as per the scope.
1. Performing survey activity
2. Cutting & excavation activity
3. Backfilling & compaction activity
4. Final Grading (Asphalting or Concrete)
Send Request for Inspection after each activity

performed to client for witnessing
Approved
No
Yes
Start the preparation for Foundation (Footing foundation,

columns, beams & slabs)
Installation of forms works & re bars
Send Request for Inspection to client
Approved
No
Yes


MR GENERAL MANAGER
Pouring of the concrete as per the standard
Conduct 3rd party Inspection
Approved
No
Yes
Perform the wall preparation activity

(CMU /CHB)
Approved
No
Yes


MR GENERAL MANAGER
Start the architectural activity as

per the scope
Preparation of the flooring as per

scope
Approved
No
Yes
Start the painting on the wall, interior

designing etc as per the scope
Approved
No
Yes
Prepare the closure documents and send the request

for final walk through


MR GENERAL MANAGER
Approved
Client will submit the civil completion

certificate for final acceptance
Acknowledge the Completion

Certificate and handover the job to the
client
Update the project progress report and

submit to the client as per contract
Raise the project progress billing as per

the progress report or after job
completion
End of Process

Annexuer#3-ELECTRICAL – OPERATION PROCESS FLOW

MR GENERAL MANAGER
Received Job package along with Job Execution

details Sheet / Work Pack
Material approval Prepare the technical documents for

Project
approval (project schedule & material
Schedule
approval)
No
transmittal letter
Yes
Take the approval for schedule and

material approval along with hazard
identification plan
Site Visits
Purchase
Purchase of Items / Requisition
consumables PUR-FRM-001

& allocation
Mobilization to
Site
Site Preparation /
Discussion with
Client


MR GENERAL MANAGER
Installation of cables or electrical equipment

as per scope or drawing
Ground Testing Conduct inspection for megger reading and Megger Reading
ground testing for cables
Send Request for Inspection

to client
Inspection conducted by the Client / 3rd Party for

the approval of installation of cables & electrical
equipment
Start the execution activity as per

the scope or drawing
Perform Termination Activity/ splicing activity

for communication

for witness the activity
Yes
No
Approved


MR GENERAL MANAGER
Start Testing and commissioning

activity
Request the vendor of the specific

equipment for testing & pre
commissioning

No
Approved
Yes
Fill the energization form as per client standard for

specific electrical equipment
Start the final commissioning activity along with

vendor under the consideration of the client
Prepare the closure documents and send the request

for final walk through


MR GENERAL MANAGER
Approved
Client will submit the mechanical

completion certificate for final acceptance
Acknowledge the Mechanical Completion

client
Progress Report Update the project progress report and Weekly

submit to the client as per contract Accomplishment
Report
Raise the project progress billing as per the

Project Progress progress report or after job completion
billing
End of Process

Annexuer#4-MECHANICAL OPERATION PROCESS FLOW

MR GENERAL MANAGER
Job Execution Sheet /

Received Job package along with Work Pack
details
Material approval Prepare the technical documents for Project Schedule

approval (project schedule & material
approval)
No
transmittal letter
Yes
Take the approval for schedule and material

approval along with hazard identification plan
Site Visits
Purchase
Purchase of Items Requisition
/ consumables PUR-FRM-001

& allocation
Mobilization
to Site
Site Preparation /
Discussion with
Client


MR GENERAL MANAGER
Under ground the utility pipes
Perform welding activity if

required
3rd Party NDT test if

required
Conduct Hydro test for further Hydro test

execution
Mechanical Inspection
Submit the mechanical inspection Report
report to the client

No Yes
Approved
Start the preparation for disinfection test


MR GENERAL MANAGER
Send Request for Inspection to

client
Client / 3rd party will conduct

disinfection test
Approved
Yes
Start tie-in commissioning activity as per the

scope
Start the final commissioning activity under

the consideration of the client
Prepare the closure documents and send the

request for final walk through


MR GENERAL MANAGER
Approved
Client will submit the mechanical

completion certificate for final acceptance
Acknowledge the Mechanical Completion

client
Update the project progress report and

submit to the client as per contract
Raise the project progress billing as per the

progress report or after job completion
End of Process

Approved PQP Al Nowaiser

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Quality Control Program & Quality Control Plan

Revision 02 Issue Date: 11/Apr/2019

PREPARED BY: REVIEWED & APPROVED BY:

ALNOWAISER FOR TRADING AND

Quality Control Program & Quality Control Plan

Prepared By: Reviewed & Approved By:

This Program is the property of:

Page 1 of 17 Issued date: 11/Apr/2019 Rev: 00 APPENDIX-G

PREPARED BY: REVIEWED & APPROVED BY:

Revision # Date Section Revised Summary of Revision Authorized By

Page 2 of 17 Issued date: 11/Apr/2019 Rev: 00 APPENDIX-G

PREPARED BY: REVIEWED & APPROVED BY:

In matters affecting the CONSTRUCTION activities the Quality Assurance/Quality Control

PREPARED BY: REVIEWED & APPROVED BY:

TERMS AND DEFINITIONS

Page 4 of 17 Issued date: 11/Apr/2019 Rev: 00 APPENDIX-G

PREPARED BY: REVIEWED & APPROVED BY:

ORGANIZATION CHARTS AND AUTHORITY OF QC PERSONNEL

Specifically the Project Manager shall:

PREPARED BY: REVIEWED & APPROVED BY:

• He shall be responsible in the monitoring of the implementation of QA/QC Program and QC

PREPARED BY: REVIEWED & APPROVED BY:

per projects quality plan.

6. Site Engineers (Electrical , Civil)

Page 7 of 17 Issued date: 11/Apr/2019 Rev: 00 APPENDIX-G

PREPARED BY: REVIEWED & APPROVED BY:

7. Protection & Testing Commissioning Engineers

8. DESIGN & ENGINEERING CORDINATOR

10. PLANNING ENGINEER

Page 8 of 17 Issued date: 11/Apr/2019 Rev: 00 APPENDIX-G

PREPARED BY: REVIEWED & APPROVED BY:

11. Safety Engineer

Technical Specifications and Company standards/references used

Complete scope of work on Lump Sum Turnkey (LSTK) basis

PREPARED BY: REVIEWED & APPROVED BY:

Work Completion Inspection

ENGINEERING AND DESIGN PHASE

Page 10 of 17 Issued date: 11/Apr/2019 Rev: 00 APPENDIX-G

PREPARED BY: REVIEWED & APPROVED BY:

SUBSTATION WORKS ACTIVITIES

SUBCONTRACTORS & SUPPLIERS & THIRD PARTY

1. The OHS Manager

Page 11 of 17 Issued date: 11/Apr/2019 Rev: 00 APPENDIX-G

PREPARED BY: REVIEWED & APPROVED BY:

• Approved Vendor List

Page 12 of 17 Issued date: 11/Apr/2019 Rev: 00 APPENDIX-G

PREPARED BY: REVIEWED & APPROVED BY:

Material Received Material Requisition

Check & Review the Material Requisition

Send Purchase Order to supplier Purchase Order

Received Material Ordered, necessary

Page 13 of 17 Issued date: 11/Apr/2019 Rev: 00 APPENDIX-G

PREPARED BY: REVIEWED & APPROVED BY:

PREPARED BY: REVIEWED & APPROVED BY:

NON-CONFORMANCE MANAGEMENT PROCEDURE

Page 15 of 17 Issued date: 11/Apr/2019 Rev: 00 APPENDIX-G

PREPARED BY: REVIEWED & APPROVED BY:

manufacturer’s specifications and functionality.

INTERNAL QUALITY AUDITS

Page 16 of 17 Issued date: 11/Apr/2019 Rev: 00 APPENDIX-G

PREPARED BY: REVIEWED & APPROVED BY:

Page 17 of 17 Issued date: 11/Apr/2019 Rev: 00 APPENDIX-G

PREPARED BY: REVIEWED & APPROVED BY:

Prepared By: Reviewed & Approved By: