BPPIPL/F/14/01

CORRECTIVE AND PREVENTIVE ACTION REPORT

PART NAME PUNCHED WASHER PART NUMBER N3200070

CUSTOMER TVS MOTOR COMPANY LTD., DATE 15.03.2017

COMPLAINT REFERENCE 220829123 // 06.03.2017 CAPA NO CAPA-1617-32

DETAIL OF NON CONFORMANCE:-

Incomplete Operation (Missblank)

ROOT CAUSE ANALYSIS - 5 WHY:-

1.Why: 2.Why: 3.Why: 4.Why: 5.Why:

Incomplete Operation More clearance between Strip Width Under Size. Under Size strip mix-up --------
(Missblank). Strip and Stip Guide .

TEMP. ACTION:-

100% inspection done at available stock at BPPIPL & TVSM.

CORRECTIVE ACTION: RESPONSIBILITY TARGET DATE

1.Adviced the supplier for ensure the no mix-up of under sized strips. B.Murugavel & R.Sivakumar 15.03.2017

2.Sample size is increased from 10no's to 25no's at inprocess inspection for every hr. B.Murugavel 15.03.2017

PREVENTIVE ACTION:- RESPONSIBILITY TARGET DATE

1. Awareness to be given to opreator, Line inspector, Supervisor & Final Inspector. M.Muthusamy 15.03.2017

2.Quality alert displayed near Inprocess(Production) & Final Inspection stage. M.Muthusamy 15.03.2017

VERIFICATION OF EFFECTIVENESS:-

Three batches monitored

REVISION OF PROCESS DOCUMENTS ( IF REQUIRED ) :-

01. CONTROL PLAN 03.OPERATION STANDARD

02. PFMEA 04. WORK INSTRUCTION

CORRECTIVE ACTION IMPACT ON SIMILAR COMPONENTS:-

Same procedure to be implemented in similar parts.

CFT MEMBERS:-
R.Shivakumar B.Murugavel K.Ravi R.Sivakumar

V.Venugopal M.Muthusamy K.Tamilmani M.Ramesh C.Muniraj

CLOSED ✘
SIGNATURE:-

NOT COLSED
(QUALITY MANAGER)
REV NO : 02, DATE : 16/02/2016
 DATE : 15.03.2017

QUALITY ALERT
PART NUMBER : N3200070
PART NAME : PUNCHED WASHER
CUSTOMER : TVS MOTOR COMPANY LTD.,
COMPLAINT : Incomplete Operation (Missblank)

NOT OK PART:-

Not ok Part

OK PART:-

OK PART

PREAPARED BY : APPROVED BY :
 BPPIPL/F/14/01

CORRECTIVE AND PREVENTIVE ACTION REPORT

PART NAME PUNCHED WASHER PART NUMBER N3200070

CUSTOMER TVS MOTOR COMPANY LTD., DATE 15.03.2017

COMPLAINT REFERENCE 220829123 // 06.03.2017 CAPA NO CAPA-1617-32

DETAIL OF NON CONFORMANCE:-

Pressing Operation Improper

ROOT CAUSE ANALYSIS - 5 WHY:-

1.Why: 2.Why: 3.Why: 4.Why: 5.Why:

Pressing Operation Part sticky with other part & Operator not identified & not Operator not aware of this --------
Improper. Tool during planishing removed for this sticky parts. issue(Damage).
Operation.

TEMP. ACTION:-

100% inspection done at available stock at BPPIPL & TVSM.

CORRECTIVE ACTION: RESPONSIBILITY TARGET DATE

1.Training will given for operator for ensure to remove the part sticky with other part & Tool
M.Muthusamy & R.Sivakumar 15.03.2017
during planishing operation.

2.Sample size is increased from 10no's to 25no's at inprocess inspection for every hr. B.Murugavel 15.03.2017

PREVENTIVE ACTION:- RESPONSIBILITY TARGET DATE

1. Awareness to be given to opreator, Line inspector, Supervisor & Final Inspector. M.Muthusamy 15.03.2017

2.Quality alert displayed near Inprocess(Production) & Final Inspection stage. M.Muthusamy 15.03.2017

VERIFICATION OF EFFECTIVENESS:-

Three batches monitored

REVISION OF PROCESS DOCUMENTS ( IF REQUIRED ) :-

01. CONTROL PLAN 03.OPERATION STANDARD

02. PFMEA 04. WORK INSTRUCTION

CORRECTIVE ACTION IMPACT ON SIMILAR COMPONENTS:-

Same procedure to be implemented in similar parts.

CFT MEMBERS:-
R.Shivakumar B.Murugavel K.Ravi R.Sivakumar

V.Venugopal M.Muthusamy K.Tamilmani M.Ramesh C.Muniraj

CLOSED ✘
SIGNATURE:-

NOT COLSED
(QUALITY MANAGER)
REV NO : 02, DATE : 16/02/2016
 DATE : 15.03.2017

QUALITY ALERT
PART NUMBER : N3200070
PART NAME : PUNCHED WASHER
CUSTOMER : TVS MOTOR COMPANY LTD.,
COMPLAINT : Pressing Operation Improper

NOT OK PART:-

Not ok Part

OK PART:-

Ok Part

PREAPARED BY : APPROVED BY :