E-COMMERCE

Evolution is just beginning

Guides for ICT Applications
for MIS and Ecommerce Students

By Assoc. Prof. Dr. Nguyen Van Thoan

FTU, 2016 – 2017-2019 - 2021

 ECOM & MIS & EMARK
Think big, Start small, Action Fast
 Why E-Commerce is NOT Easy
Business Management Manufacturing Service
System A&D Project Management Ecom, Emark, MIS - Management

Hardware Software
Computer Programming
Server App development
Super-
Web devpt
computer
Data center Security

Networking
Cisco – CCNA - CCNP
First 20 IT Applications
Costs vs. Benefits
 IT Applications
Costs vs. Benefits
1
Viber is an instant messaging and Voice over IP
(VoIP) app for smartphones developed by Viber
Media. In addition to instant messaging, users
can exchange images, video and audio media
messages.

As of February 2014, Viber had over 100

million monthly active users and 280 million
registered users.

For Mobile Communication, Group Messages

 IT Applications
Costs vs. Benefits
2
It developed into a
platform with over 600
million users and was
bought by Microsoft in
2011 for $8.5 billion

For Video Call, PC and smart phone

 IT Applications
Costs vs. Benefits
3
Cisco WebEx, formerly WebEx Communications Inc. is a
company that provides on-demand collaboration, online
meeting, web conferencing and videoconferencing applications.
Its products include Meeting Center, Training Center, Event
Center, Support Center, Sales Center, MeetMeNow, PCNow,
WebEx AIM Pro Business Edition, WebEx WebOffice, and
WebEx Connect. All WebEx products are part of the Cisco
collaboration portfolio.

For online Meeting, video call, group meeting

 IT Applications
Costs vs. Benefits
4
TeamViewer is a
proprietary computer
software package for remote
control, desktop sharing,
online meetings,web
conferencing and file
transfer between computers.

For remote access, tutorial, technical help/assistance

 IT Applications
Costs vs. Benefits
5
Facebook (stylized as facebook) is a for-profit
corporation and online social networking
service based in Menlo Park, California, United
States. The Facebook website was launched on
February 4, 2004 by Mark Zuckerberg, along
with fellow Harvard College students and
roommates, Eduardo Saverin, Andrew
McCollum, Dustin Moskovitz, and Chris
Hughes.

For Group Communication, online Shop - new

 IT Applications
Costs vs. Benefits
6
In November 2006, YouTube, LLC was bought
by Google for US$1.65 billion, and now
operates as a subsidiary of Google.

For Video Channel, Live video broadcast

 IT Applications
Costs vs. Benefits
7

For online storage, unlimited for education

 IT Applications
Costs vs. Benefits
8

For online form, information and survey

 IT Applications
Costs vs. Benefits
9
Google Sites is a structured wiki- and Web
page-creation tool offered by Google as part of
the Google Apps for Work productivity suite.
The goal of Google Sites is for anyone to be
able to create a team-oriented site where
multiple people can collaborate and share files.
[1]

For individual website, blog

 IT Applications
Costs vs. Benefits
10
Google Hangouts is a communication platform
developed by Google which includes instant
messaging, video chat, SMS and VOIP features.
It replaces three messaging products that
Google had implemented concurrently within
its services, including Google Talk, Google+
Messenger (formerly: Huddle), and Hangouts,
a video chat system present within Google+.
Google has also stated that Hangouts is
designed to be "the future" of its telephony
product, Google Voice, and integrated some of
the capabilities of Google Voice into Hangouts.
[1] In current versions of Android, Hangouts is
the default application for text messaging.

For Online meeting

 Check Point 1

• Total ??? /10

 IT Applications
Costs vs. Benefits
11
XAMPP (/ˈzæmp/ or /ˈɛks.æmp/[1]) is a free and open source cross-
platform web server solution stack package developed by Apache
Friends,[1] consisting mainly of the Apache HTTP Server, MariaDB
database, and interpreters for scripts written in the PHP and Perl
programming languages.[2][3] XAMPP stands for Cross-Platform (X),
Apache (A), MariaDB (M), PHP (P) and Perl (P). It is a simple,
lightweight Apache distribution that makes it extremely easy for
developers to create a local web server for testing and deployment
purposes. Everything needed to set up a web server – server
application (Apache), database (MariaDB), and scripting language
(PHP) – is included in an extractable file. XAMPP is also cross-
platform, which means it works equally well on Linux, Mac and
Windows. Since most actual web server deployments use the same
components as XAMPP, it makes transitioning from a local test server
to a live server extremely easy as well.

For building server, website, online store

 IT Applications
Costs vs. Benefits
11
Joomla is a free and open-source content management system (CMS)
for publishing web content. It is built on a model–view–
controller web application framework that can be used
independently of the CMS.

VirtueMart (formerly known as mambo-phpShop) is an open

source e-commerce solution designed as an extension of
the Mambo or Joomla! content management systems (CMS).
VirtueMart is written in PHP and requires the MySQLdatabase
environment for storage. It is best suited for low to medium level
traffic web-sites.

For building server, website, online store

 IT Applications
Costs vs. Benefits
12

For building online shop

 IT Applications
Costs vs. Benefits
13-14
13. Adobe Presenter
Make video of Presentation

14. Camtasia
Screen recording
15-20 First 20 IT Applications
Costs vs. Benefits
15-20 First 20 IT Applications
Costs vs. Benefits
 Check Point 2

• How many ??? / 10

 TOP 5 Modules in Ecom and MIS
1. Social ebusiness and communications
2. Business Computing
3. Ebusiness & Ebusiness Case studies
4. Ecommerce & Ebusiness Project
5. MIS, Ecom, Ebus Applications
1. Social E-Business & Communication (12 ++)

1
2. Business computing (10++)

2
 ECOM & MIS & EMARK
Think big, Start small, Action Fast
 ECOM & MIS & EMARK
Think big, Start small, Action Fast
3. Ebus & Ecom CASE STUDIES (16++)
 4. Ecom & Ebus PROJECT
1. Application of Ecom, Ebus in a company
ICT Applications
MIS
ERP (1-10 million USD investment for ICT applications)
2. New Ebusiness models (start up)
Pure Ecommerce companies.
Creative Business Ideas
If you have USD 1 million investment for Ecommerce,

4
what is your business ideas?
5. MIS, Ecom, Ebus APPLICATIONS
1. Import, export
2. Customs, C/O, Tax
3. Bank (VCB)
4. Airlines (VNA)
5. Insurance (BV)
6. Retails (supermarkets)
7. Cars/Manufacturing (many)
8. Phamaceutical
9. Rice
10. Restaurant, Hotel, Taxi, Electricity

5
11. Finance
12. Real Estate
13. FPT shop, Nguyen kim
5. MIS, Ecom, Ebus APPLICATIONS
1. Chodientu, Vatgia, nganluong, baokim
2. VTC365, Momo
3. Tiki, Lazada
4. SMS banking
5. Elearning
6. Uber, Grab
7. ATM, SMS, Internet banking

5
8. Elearning
9. Online music, movie, entertainment
10. Online travel booking
 Notes
Elearning.ftu.vn
• Student ID = user = pass
• Eg. 140510042

Email: gmail.com
• StudentID.FMS1@ftu.edu.vn
• Eg. 140510042.fms1@ftu.edu.vn
• (pass: abc123456)

nvthoan@ftu.edu.vn
MANAGEMENT Is the administration of an organization, whether it
be a business, a not-for-profit organization, or government body.
Management includes the activities of setting the strategy of an
organization and coordinating the efforts of its employees or
volunteers to accomplish its objectives through the application of
available resources, such as financial, natural, technological, and
human resources.
Towards the end of the 20th century, business management came to
consist of six separate branches, namely:
1. Strategic management
2. Financial management
3. Human resource management
4. Operations management and production management
5. Marketing management
6. Information technology management (ecommerce and
management information systems)
• ENTERPRISE APPLICATIONS (103 WORDS)
• Enterprise systems: also known as enterprise resource planning
(ERP) systems, provide integrated software modules and a unified
database that personnel use to plan, manage, and control core
business processes across multiple locations.
• Modules of ERP systems may include finance, accounting,
marketing, human resources, production, inventory management,
and distribution.
• Supply chain management (SCM) systems enable more efficient
management of the supply chain by integrating the links in a supply
chain. This may include suppliers, manufacturers, wholesalers,
retailers, and final customers.
• Customer relationship management (CRM) systems help
businesses manage relationships with potential and current
customers and business partners across marketing, sales, and
service.
MANAGEMENT Is the administration of an organization, whether it be a business, a
not-for-profit organization, or government body. Management includes the activities of
setting the strategy of an organization and coordinating the efforts of its employees or
volunteers to accomplish its objectives through the application of available resources,
such as financial, natural, technological, and human resources.
In larger organizations, there are generally three levels of managers, which are
typically organized in a hierarchical, pyramid structure. Senior managers, such as the
Board of Directors, Chief Executive Officer (CEO) or President of an organization, set
the strategic goals of the organization and make decisions on how the overall
organization will operate. Middle managers, examples of which would include branch
managers, regional managers and section managers, provide direction to front-line
managers. Lower managers, such as supervisors and front-line team leaders, oversee
the work of regular employees and provide direction on their work.
Towards the end of the 20th century, business management came to consist of six
separate branches, namely:
1. financial management
2. human resource management
3. information technology management (responsible for management information
systems)
4. marketing management
5. operations management and production management
6. strategic management (194 words)
• ECOMMERCE 1
• Just as automobiles, airplanes, and electronics defined the twentieth century, so
will e-commerce of all kinds define business and society in the twenty-first century.
The rapid movement toward an e-commerce economy and society is being led by
both established business firms such as Tesco, Ford, IBM, Carrefours, and General
Electric, and online firms such as Google, Amazon, Apple, Facebook, Yahoo, Twitter,
and YouTube.
• Students of business and information technology need a thorough grounding in e-
commerce in order to be effective and successful managers in the next decade.
While firms such as Facebook, Tumblr, YouTube, Twitter, Pinterest, and Uber have
grown explosively in the last two years and grab our attention, the traditional forms
of retail e-commerce and services also remain vital and have proven to be more
resilient than traditional retail channels in facing the economic recession.
• The defining characteristic of these firms is that they are profitable, sustainable,
efficient, and innovative, with powerful brand names. Many of these now-
experienced retail and service firms, such as eBay, Amazon, E*Trade, Priceline, and
Expedia, are survivors of the first era of e-commerce. These surviving firms have
evolved their business models, integrated their online and offline operations, and
changed their revenue models to become prof itable. Understanding how these
online businesses succeeded will help students to manage their own firms in the
current omni-channel business environment. (223 words)
 Assignment Results Check List
• 1. Blog
 Assignment Results Check List
• 2. Youtube Channel
 Assignment Results Check List
• 3. Facebook or Online shop
 Assignment Results Check List
• 4. Online shop
 Assignment Results Check List
• 5. PayPal account
 Assignment Results Check List
• 6. Google Drive
 Assignment Results Check List
• 7. Internet Banking
 Assignment Results Check List
• 8. Search Information Online
WTO
UNCITRAL
UNCTAD
OECD
ITC (International trade center)
 Assignment Results Check List
• 9. Ecommerce and MIS application in one
company or organization or Industry
• Bank
• Airlines
• Customs
• Insurance
• Travel
1 report 3-5 pages – Case Study from Text book
Many - LINK
 Assignment Results Check List
• 10. Start up successful in Ecommerce
• Amazon
• Alibaba
• Ebay
• Rakuten
• Google, Facebook, Youtube, Viber
Case Presentation 10 minutes (video)
Case Study from Text book