RAVI KUMAR To focus on my personal and professional goals and achieve them with self-determination

and hard work by working in an organization where I can contribute and enhance my skill

Work experience
Personal
Area Sales Manager- Delhi NCR Nov 2020 - Present
Address
Quik Solution, Noida
E-102, Logix Blossom County, Sector
137 201305 Noida Product: Premium/High End Wallpapers
Phone number Promote the products through Architects/IDs, interior designer, Construction Co.s,
8218844803 Five Star Hotels, Hospitals, HNI/UHNI Clients etc.
One point of contact for the clients, serve as the link of communication between key
Email
info.ravikumaryadav@gmail.com customers and internal teams.
Develop trust and maintain relationships with major clients.
Date of birth
15-01-1989 Acquire a thorough understanding of key customer needs and requirements, translate
them to the design team.
Gender
Expand the relationships with existing customers by continuously proposing solutions
Male
that meet their objectives.
Nationality
Follow up with clients for new projects. Coordinate with the production and finance team,
Indian
ensure the products and services are delivered to customers in a timely manner and
Marital status
keep them updated with the status of their service weekly.
Married
Resolve any issues and problems faced by customers and deal with complaints to
maintain trust.
Languages Play an integral part in generating new sales that will turn into long-lasting
English relationships. Prepare regular reports of progress, revenue and forecasts to
internal and external stakeholders using key account metrics
Hindi
Tamil Affluent Business: Relationship Manager Aug 2019 - Oct 2020
Punjabi Axis Bank Limited, New Delhi
Ensure penetration of various products in the groups and deepen value to gain the best
Interests possible wallet share of
the customers.
Cycling TPP: Insurance, Mutual Funds, PMS, AIFs, Bonds, Structured Products etc
• Retention of the customers by providing the best possible services and being the
dedicated point of contact
for these customers.
• Other Cross sell: Credit card, Demat, HSL & CBDT
• Contact clients periodically and determine if they are satisfied with the service and
returns generated. Also, to
review their investment needs to determine whether market changes, life changes,
economic changes, or financial
performance indicate a need for portfolio reassessment
• Provide professional customer service to achieve a high percentage of customer
satisfaction and retention

HNW: Relationship Manager Jun 2016 - Jul 2019

HDFC Bank Limited, Noida and Chennai
• Managing a set of 200 groups and engaging with through Calls and Personal visits.
• Through regular customer engagement the customer needs to be cross sold products
based on his need and
profile and deepen the size of relationship.
• Ensuring that the bank is not exposed to any risk due to non-compliance of
regulatory requirements like
ReKYC, Aadhar etc
• Retention of the customers by providing the best possible services and being the
dedicated point of contact
for these customers.
• Meeting the overall business objectives as defined by the Bank. o
CASA & TD (Enhancement & New Acquisition)
Income, o Retail Assets: AL, PL, BL, CL, TWL,
HL, LAS & EL o Business Assets, o
Trade and Forex,
o TPP: Insurance and Mutual Funds
o Other Cross sell: Credit card, Demat, HSL & CBDT
• Ensure penetration of various products in the groups and deepen value to gain
the best possible wallet share of

Manager: Marketers & Sales Sep 2014 - May 2016

Quik Solution, Noida
Lead the sales team to achieve the sales target smoothly.
• Increased credibility and client awareness by developing marketing collateral
and presentations, public
relations campaigns, articles and newsletters.
• Supervised marketing department's monthly analysis of customer acquisition data
and campaign
performance.
• Reviewed _les, records and other documents to obtain information and respond to requests.

Asst. Manager- Marketing Mar 2013 - Aug 2014

Raffles Millennium International, New Delhi
Market Analysis & Benchmarking - Local mapping of target audience and developing the
plan of action accordingly. Planning & Conceptualizing - Planning and conceptualization
Of innovative ideas/ways in order to increase the college business by keeping tab
on the competition.
Sales - Develop competitive sales strategies for deeper market penetration.
Responsible for executing overall
business plan, lead generation and meet Revenue Targets.
Relationship Building - Prospecting, Identifying, and generating new business and
generating additional
Business from existing customers. Managing and building database of International Schools.

Education and Qualifications

PGDM Mar 2011 - Feb 2013
JRE School of Management, Greater Noida
Post Graduate Diploma in Management
Major - Marketing
Minor - HR

References
Kumar Vivek Axis Bank Limited
+919582807154
Kumar.vivek@axisbank.com
Shubham Yadav Quik Solutions

9810549902
Info@quiksolution.in

Skills
Microsoft World

Custom section
Certifications: AMFI/IRDA- Series VA