MANAGING PROJECTS

Runaway projects and system failure

%30 % 40
.
Types of system failure

Project management

) (
Five major variables
1. Scope
2. Time
3. Cost
4. Quality
5. Risk

Management structure for information systems projects

Hierarchy in large firms

o Corporate strategic planning group

: o Information systems steering committee

: o Project management group
: o Project team

Information systems plan:

:

 Purpose of plan
Strategic business plan rationale
/ Current systems/situation
New developments to consider
Management strategy
Implementation plan
Budget

) ( CSF
Critical success factors
: 4-3 Principal method:

Portfolio analysis


.
High-benefit, low risk
High-benefit, high risk
Low-benefit, low risk
Low-benefit, high risk

Scoring models

SYSTEM B
SCORE
292
177

SYSTEM B %
73
59

SYSTEM A
SCORE
268
198

67
66

324
150

81
75

288
142

72
71

3300

3128

SYSTEM A %

WEIGHT

CRITERIA

4
3
4
2

Online order entry

Customer credit
check
Inventory check
Warehouse receiving
ETC
GRAND TOTALS

 Information system costs and benefits

: ) Tangible benefits:
(
: Intangible benefits:

Dimensions of project risk

Level of project risk influenced by:
: )( o Project size

: o Project structure
o Experience with technology

: Change management


: Implementation
: Change agent:


: Role of end users

User-designer communication gap: :


: Management support and commitment

) (%70


: Mergers and acquisitions

Merging of systems of two companies requires:

Considerable organizational change
Complex systems projects

Strategies to overcome user resistance

User participation
User education and training
Management edicts and policies
Incentives for cooperation
Improvement of end-user interface

Resolution of organizational problems prior to introduction of new system