Sauce & Spoon Project Plan

Task

Milestone: Tablets Installed/Software completed

Electrican completes electrical work
Choose vendor - Terrific Tablet
Recieve tablets
Redesign menu
Choose menu items and coupon values
Brand with Terrific Tablets
Update POS system to 3.0
IT tablet installation
Milestone: Staff training completed
Managers initial training on software
Managers train key staff
Milestone: Project launch and monitor results
Soft launch before opening to public
Create launch day plan
Launch day and troubleshooting
roject Plan

Notes Start Date Due Date Duration

2 locations - 4 days total expected 4 days

3 days
Shipping should not be an issue 7 days
Carter is redesigning - waiting on okay 5 days
waiting on redesign 3 days
email 3 days
May not be necessary 3 days
1 day

6 hours
8 hours

n/a
n/a
n/a
 PHASE ONE
Task Owner Status WEEK 1 WEEK 2 WEEK 3
M T W R F M T W R F M T W R

GMs
Peta/Seydou
Peta
Carter
Peta/Carter
Peta
IT/Seydou
IT/Seydou

GMs
GMs/staff

Peta/GMs
Peta
Seydou/Peta/GMs
 PHASE TWO PHASE THREE
WEEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8 WEEK 9
F M T W R F M T W R F M T W R F M T W R F M T W R F M T W
E PHASE FOUR
WEEK 9 WEEK 10 WEEK 11 WEEK 12
R F M T W R F M T W R F M T W R F
Task Brainstorm
Task

1
2
2.5
2.6

3
3.5
4
5

6.1
6.2
6.3
7

8
9

10.1
10.2
11
12
13
13.5
ask Brainstorm
Notes

Milestone: Determine source and install tablets

Review tablet market to choose a vendor
Choose a tablet vendor
decide how many tablets needed
Shipping
Milestone: tablets
Connect Sauce & Spoon marketing team with Tablets vendor for
branding
Update to version 3.0
Installation at site
Hire electrician
Hire an IT specialist/developer:
Milestone: Apps/features to be installed
Add games for customers to play
Add survey feature
Automate sign-ups
Install IT/admin privilege
Milestone: Create contracts and statements of work for vendors
update social media calendar
Launch day planning
Milestone: Train the staff on the tablet
manager trianing
waitstaff training
Inform stakeholders of launch
Do a testrun on the staff
Carter rewrites menu
Assign Coupon Values
 Estimated Confidence
Duration Optimistic Most Likely Pessimistic Rating Known Dates
(Days) (H/M/L)

3 days 3 days 3 days 7 days L

7 days 7 days 10 days 2 weeks H

3 days 0 days 3 days 1 week H

6 hours 1 day 1 day 1 week H
4 days 2 days 4 days 1 week H

4 hours 4 hours 6 hours 8 hours H

6 hours 4 hours 8 hours 2 days H

1 week 3 days 1 week 3 weeks M

5 days 3 days 1 week 1 week M
Additional Resources
Title Link Date Added
Notes
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description
Quality Standards Suggestions on tablet upgrades
Quality and Evaluation Waiting time for tablets?
Satisfaction of Software Customer Feelings of tablets?
Satisfaction of Software Is there any glitchces
Order Accuracy Did kitchen get correct order
Enjoyment of tablets - customer service
n
Evaluation Questions Evaluation Indicators Criteria Met?
Software Interface customer feedback 1
Wait time Was Waiting time shortened 1
How
Whateasy
is theis%
it to
of use
time customers have an Ease of use 1
error Ease of use 1
Did you recieve what you ordered accuracy 1
Did you enjoy the tablets Customer feedback 1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Survey Questions
Quality Standards
Criteria/Description Evaluation Questions
Tablet improvements Software Interface
Wait Time Wait time
General feeling of tablets How
Whateasy
is theis%
it to
of use
time customers have
Are tablets reliable an error
Order Accuracy Did you recieve what you ordered
Customer Satisfaction Did you enjoy the tablets
Customer Satisfaction Did staff integrate well with tablets
 Evaluation Indicators Survey Question
Survey
Survey result
of how- long
openclients
endedwaiting Is
Is there
there aanything
shorter you
waitwould like added totablets
time witih/without the software?
open ended (feeling)
Survey result - y/n/fill-in Is the tablet easy to use
Survey results A. 100 % Correct, B.
Survey
75-95%result- y/n/fill
correct, in % correct,
C. 50-70 Did you experience any glitches with tablet
D. Less than 70% correct Did you get what you ordered?
A. Yes B. No Did you enjoy using the tablets?
Survey result- y/n/fill in Did staff integrate well with tablets
 Question Answer Options (depends on question type)
Question Type Option #1 Option #2 Option #3
Open-ended Open Ended
Yes/No Yes No
True/False 1 0
Yes/No Yes No
Multiple choice A. 100 % B. 75-95 % C. 50-70 %
Yes/No Yes No
Yes/No Yes No
epends on question type)
Option #4 Option #5

D. Less than 50 %