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أﺑو ﺟﻣﻌﺔ ،ﻧﻌﯾم ،أﺳﺎﺳﯾﺎت ٕوادارات اﻟﺗﺳوﯾق ،دار اﻟﻘﻠم ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،1999 ،اﻟطﺑﻌﺔ اﻷوﻟﻰ، -1
دﺑﻲ.
أﺑو ﻗﺣف ،ﻋﺑد اﻟﺳﻼم ،أﺳﺎﺳﯾﺎت اﻟﺗﺳوﯾق ،اﻟﺟزء اﻟﺛﺎﻧﻲ ،اﻟدار اﻟﺟﺎﻣﻌﯾﺔ 2005 ،اﻹﺳﻛﻧدرﯾﺔ، -2
ﻣﺻر.
أﺑو ﻧﺎﻋﻣﻪ ،ﻋﺑد اﻟﺣﻣﯾد ،إدارة اﻟﻣﺷروﻋﺎت اﻟﺻﻐﯾرة ،دار اﻟﻔﺟر ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ، 2002ﻋﻣﺎن، -3
اﻷردن.
أﺑوﻋﯾد ،ﻗﺎﺳم ،اﻟطرﯾﻔﻲ ،ﻣﺎزن ،إدارة اﻟﻣﺷروﻋﺎت اﻟﺻﻐﯾرة ،ﻋﻣﺎد اﻟدﯾن ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ،2009 ، -4
ﻋﻣﺎن ،اﻷردن.
أﺣﻣد ،ﻓﺗﺣﻲ ،اﻟﺻﻧﺎﻋﺎت اﻟﺻﻐﯾرة ودورﻫﺎ ﻓﻲ اﻟﺗﻧﻣﯾﺔ اﻟﻣﺣﻠﯾﺔ ،ﻣؤﺳﺳﺔ ﺷﺑﺎب اﻟﺟﺎﻣﻌﺔ،2005 ، -5
اﻹﺳﻛﻧدرﯾﺔ ،ﻣﺻر.
اﻟرﯾﺎدة ٕوادارة اﻟﻣﺷروﻋﺎت اﻟﺻﻐﯾرة،ﻣﻧﺷورات ﺟﺎﻣﻌﺔ اﻟﻘدس أﺣﻣد ،ﻣروة ،ﺑرﻫم ،ﻧﺳﯾم، -6
اﻟﻣﻔﺗوﺣﺔ ،2008،اﻟطﺑﻌﺔ اﻟﺛﺎﻧﯾﺔ ،رام اﷲ ،ﻓﻠﺳطﯾن.
إﺳﺗراﺗﯾﺟﯾﺔ ﺗﻧﻣﯾﺔ اﻟﺻﻧﺎﻋﺎت اﻟﺻﻐﯾرة واﻟﻣﺗوﺳطﺔ ،ورﺷﺔ ﻋﻣل ،اﻟﻣرﻛز اﻟﻘوﻣﻲ ﻟﻠﺑﺣوث،1997 ، -7
اﻟﻘﺎﻫرة ،ﻣﺻر.
ﺑﺳﯾﺳو ،ﻓؤاد ،اﻟﻣوﺳوﻋﺔ اﻟﻔﻠﺳطﯾﻧﯾﺔ ،اﻟﻣﺟﻠد اﻷول ،2005 ،ﺑﯾروت ،ﻟﺑﻧﺎن. -8
ﺑﺳﯾﺳو ،ﻓؤاد ،اﻟﻣوﺳوﻋﺔ اﻟﻔﻠﺳطﯾﻧﯾﺔ ،اﻟﻘﺳم اﻟﻌﺎم ،م ت ف ،2005 ،اﻟﻣﺟﻠد اﻟﺛﺎﻟث ،ﺑﯾروت ،ﻟﺑﻧﺎن. -9
-10اﻟﺑﻛري ،ﺛﺎﻣر ،اﺳﺗراﺗﯾﺟﯾﺎت اﻟﺗﺳوﯾق ،دار اﻟﯾﺎزوري اﻟﻌﻠﻣﯾﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2012 ،اﻟطﺑﻌﺔ اﻟﻌرﺑﯾﺔ،
ﻋﻣﺎن ،اﻷردن.
-11اﻟﺑﻛري ،ﺛﺎﻣر ،اﺳﺗراﺗﯾﺟﯾﺎت اﻟﺗﺳوﯾق ،دار اﻟﯾﺎزوري اﻟﻌﻠﻣﯾﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2008 ،اﻟطﺑﻌﺔ اﻟﻌرﺑﯾﺔ،
ﻋﻣﺎن ،اﻷردن.
-12اﻟﺑﻛري ،ﺛﺎﻣر ،اﻟﺗﺳوﯾق :أﺳس وﻣﻔﺎﻫﯾم ﻣﻌﺎﺻرة ،دار اﻟﯾﺎزوري اﻟﻌﻠﻣﯾﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ،2006 ،
اﻟطﺑﻌﺔ اﻟﻌرﺑﯾﺔ ،ﻋﻣﺎن ،اﻷردن.
264
-13اﻟﺑﻛري ،ﺛﺎﻣر ،اﻟﻧوري ،اﺣﻣد ،اﻟﺗﺳوﯾق اﻻﺧﺿر ،دار اﻟﯾﺎزوري اﻟﻌﻠﻣﯾﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ،2009 ،
ﻋﻣﺎن ،اﻷردن.
-14اﻟﺑﻛري ،ﺛﺎﻣر ،اﻟﻧوري ،اﺣﻣد ،اﻟﺗﺳوﯾق اﻷﺧﺿر ،دار اﻟﯾﺎزوري اﻟﻌﻠﻣﯾﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ،2009 ،
ﻋﻣﺎن ،اﻷردن.
إﻋداد إﺳﺗراﺗﯾﺟﯾﺔ اﻟﺗﺳوﯾق وﻋﻣﻠﯾﺎﺗﻬﺎ ،دار اﻟﯾﺎزوري اﻟﻌﻠﻣﯾﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ، -15ﺑن ﻣوﯾزة ،اﺣﻣد،
،2013اﻟطﺑﻌﺔ اﻟﻌرﺑﯾﺔ ،ﻋﻣﺎن ،اﻷردن.
إﻋداد إﺳﺗراﺗﯾﺟﯾﺔ اﻟﺗﺳوﯾق وﻋﻣﻠﯾﺎﺗﻬﺎ ،دار اﻟﯾﺎزوري اﻟﻌﻠﻣﯾﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ، -16ﺑن ﻣوﯾزة ،اﺣﻣد،
،2013اﻟطﺑﻌﺔ اﻟﻌرﺑﯾﺔ ،ﻋﻣﺎن ،اﻷردن.
-17ﺗﻘﺎرﯾر دورﯾﺔ ،ﺳﻠطﺔ اﻟﻧﻘد اﻟﻔﻠﺳطﯾﻧﯾﺔ ،2012 ،رام اﷲ -ﻓﻠﺳطﯾن.
-18ﺗوﻓﯾق ،ﺣﺳن ،إدارة اﻷﻋﻣﺎل اﻟﺗﺟﺎرﯾﺔ اﻟﺻﻐﯾرة ،دار ﺻﻔﺎء ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2002 ،ﻋﻣﺎن ،اﻷردن.
-19ﺛﺎﺑت ،زﻫﯾر ،ﻛﯾف ﺗﻘﯾم أداء اﻟﺷرﻛﺎت واﻟﻌﺎﻣﻠﯾن ،دار اﻟطﺑﺎﻋﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2011 ،اﻟﻘﺎﻫرة،
ﻣﺻر.
ﺟﺎﻣﻌﺔ أﺳﯾوط ،ﻣﺻر. .1
-20ﺟﺎﻣﻌﺔ اﻟﻘدس اﻟﻣﻔﺗوﺣﺔ ،ﻣﺑﺎدئ اﻟﺗﺳوﯾق ،ﻣﻧﺷورات ﺟﺎﻣﻌﺔ اﻟﻘدس اﻟﻣﻔﺗوﺣﺔ ،2008 ،رام اﷲ-
ﻓﻠﺳطﯾن.
-21ﺟﻣﺎل اﻟدﯾن ،داﻟﯾﺎ ،دراﺳﺔ ﻗطﺎع ﺳﯾﺎﺳﺎت ﺗﻧﻣﯾﺔ ﺻﺎدرات اﻟﻣﺷروﻋﺎت اﻟﺻﻐﯾرة واﻟﻣﺗوﺳطﺔ ،و ازرة
اﻟﺻﻧﺎﻋﺔ واﻟﺗﺟﺎرة اﻟﺧﺎرﺟﯾﺔ ،2010 ،اﻟﻘﺎﻫرة -ﻣﺻر.
-22اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،إﺣﺻﺎءات اﻟﺗﺟﺎرة اﻟﺧﺎرﺟﯾﺔ ،2008 ،اﻟﺳﻠﻊ واﻟﺧدﻣﺎت ،ﻧﺗﺎﺋﺞ
رﺋﯾﺳﯾﺔ ،2007 ،رام اﷲ -ﻓﻠﺳطﯾن.
-23اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،إﺣﺻﺎءات اﻟﺣﺳﺎﺑﺎت اﻟﻘوﻣﯾﺔ 2014 ،ب ،رام اﷲ -ﻓﻠﺳطﯾن.
-24اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،إﺣﺻﺎءات اﻟﺣﺳﺎﺑﺎت اﻟﻘوﻣﯾﺔ ،ﻟﻌﺎم ،2010رام اﷲ-
ﻓﻠﺳطﯾن.
-25اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،اﻟﺗﻘدﯾرات اﻷوﻟﯾﺔ ﻷداء اﻻﻗﺗﺻﺎد اﻟﻔﻠﺳطﯾﻧﻲ ﻟﻌﺎم ،2015رام
اﷲ -ﻓﻠﺳطﯾن.
-26اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،اﻟﺣﺳﺎﺑﺎت اﻟﻘوﻣﯾﺔ ،2005-2000 ،رام اﷲ -ﻓﻠﺳطﯾن.
-27اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،اﻟﺣﺳﺎﺑﺎت اﻟﻘوﻣﯾﺔ ،ﻣؤﺷرات ﺳوق اﻟﻌﻣل ،اﻟرﺑﻊ اﻟﺛﺎﻟث،
،2015رام اﷲ ،ﻓﻠﺳطﯾن.
265
-28اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،اﻟﻣﻧﺷﺎت اﻻﻗﺗﺻﺎدﯾﺔ اﻟﻧﺗﺎﺋﺞ اﻟﻧﻬﺎﺋﯾﺔ ،اﻟﺗﻌداد اﻟﻌﺎم ﻟﻠﺳﻛﺎن
واﻟﻣﺳﺎﻛن واﻟﻣﻧﺷﺎت ،2007 ،رام اﷲ -ﻓﻠﺳطﯾن.
-29اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،ﺗﺣدﯾث ﺳﺟل اﻟﻣﻧﺷﺂت ،1999 ،اﻟﻧﺗﺎﺋﺞ اﻟرﺋﯾﺳﯾﺔ ،رام اﷲ-
ﻓﻠﺳطﯾن.
-30اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،ﺗﻌداد اﻟﺳﻛﺎن 2014 ،أ ،رام اﷲ -ﻓﻠﺳطﯾن.
-31اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،ﺗﻌداد اﻟﻣﻧﺷﺂت ، 2012رام اﷲ -ﻓﻠﺳطﯾن.
-32اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،ﺗﻌداد اﻟﻣﻧﺷﺎت ،2004 ،اﻟﻧﺗﺎﺋﺞ اﻟﻧﻬﺎﺋﯾﺔ ،رام اﷲ -ﻓﻠﺳطﯾن.
-33اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،ﺗﻘرﯾر ﻣﻧﺷور ﺣول أداء اﻻﻗﺗﺻﺎد اﻟﻔﻠﺳطﯾﻧﻲ ،2015 ،رام
اﷲ -ﻓﻠﺳطﯾن.
-34اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،ﻣﺳﺢ اﻟﻘوى اﻟﻌﺎﻣﻠﺔ ،اﻟرﺑﻊ اﻟﺛﺎﻧﻲ ،2015 ،رام اﷲ ،ﻓﻠﺳطﯾن.
-35اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،ﻣﺳﺢ اﻟﻣﯾﺎﻩ اﻟﻣﻧﻔذ ﻋﺎم ،2013رام اﷲ -ﻓﻠﺳطﯾن.
-36اﻟﺟﻬﺎز اﻟﻣرﻛزي ﻟﻺﺣﺻﺎء اﻟﻔﻠﺳطﯾﻧﻲ ،و ازرة اﻻﺗﺻﺎﻻت وﺗﻛﻧوﻟوﺟﯾﺎ اﻟﻣﻌﻠوﻣﺎت ،ﺑﯾﺎن ﻣﺷﺗرك ﺑﻣﻧﺎﺳﺑﺔ
اﻟﯾوم اﻟﻌﺎﻟﻣﻲ ﻟﻣﺟﺗﻣﻊ اﻟﻣﻌﻠوﻣﺎت ،أﯾﺎر ،2015رام اﷲ -ﻓﻠﺳطﯾن.
-37ﺣرب ،ﺑﯾﺎن ،ﻣﺑﺎدئ اﻟﺗﺳوﯾق ،ﻣؤﺳﺳﺔ اﻟرواق ،2009 ،ﻋﻣﺎن ،اﻷردن.
-38اﻟﺣﺳﯾﻧﻲ ،ﻓﻼح ،إدارة اﻟﻣﺷروﻋﺎت اﻟﺻﻐﯾرة ،ﻣدﺧل اﺳﺗراﺗﯾﺟﻲ ﻟﻠﻣﻧﺎﻓﺳﺔ واﻟﺗﻣﯾز ،دار اﻟﺷروق ﻟﻠﻧﺷر
واﻟﺗوزﯾﻊ ، 2010 ،اﻟطﺑﻌﺔ اﻟﺛﺎﻧﯾﺔ ،ﻋﻣﺎن ،اﻷردن.
-39اﻟﺣﺳﯾﻧﻲ ،ﻓﻼح ،اﻟدوري ،ﻓؤاد ،إدارة اﻟﺑﻧوك ﻣدﺧل اﺳﺗراﺗﯾﺟﻲ ﻣﻌﺎﺻر ،دار واﺋل ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ،
،2008ﻋﻣﺎن ،اﻷردن.
-40اﻟﺧطﯾب ،ﻓﻬد ،ﻣﺑﺎدئ اﻟﺗﺳوﯾق ،دار اﻟﻔﻛر ﻟﻠطﺑﺎﻋﺔ واﻟﻧﺷر ،2000 ،ﻋﻣﺎن ،اﻷردن.
-41اﻟرﺑﯾﻌﻲ ،ﻟﯾث ،اﻟﺷراﯾﻌﺔ ،واﺋل ،اﺛر إدارة ﻋﻼﻗﺎت اﻟزﺑﺎﺋن ﻋﻠﻰ اداء اﻟﻔﻧﺎدق ،اﻟﻣﺟﻠﺔ اﻟﻣﺻرﯾﺔ ﻟﻠﻌﻠوم
اﻟﺗﺟﺎرﯾﺔ ،2011 ،اﻟﻘﺎﻫرة ،اﻷردن.
-42اﻟرواري ،ﻧزار ،اﻟرزﻧﺟﻲ ،اﺣﻣد ،اﺳﺗراﺗﯾﺟﯾﺎت اﻟﺗﺳوﯾق ،دار واﺋل ﻟﻠﻧﺷر ،2004 ،ﻋﻣﺎن ،اﻷردن.
-43روﺑرت ﻫزرﺗش ،ﻣﺎﯾﻛل ﺑﯾﺗرز ،ﺗﻧظﯾم اﻟﻣﺷروﻋﺎت اﻟﺻﻐﯾرة ،ﻣرﻛز اﻟﻛﺗب اﻷردﻧﻲ ،2008 ،ﻋﻣﺎن،
اﻷردن.
-44اﻟزﺑﯾدي ،ﺣﻣزة ،ﺗﻘﯾﯾم اﻷداء ،ﻣؤﺳﺳﺔ اﻟورق ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2002 ،ﻋﻣﺎن ،اﻷردن.
-45زﻫﯾر ،ﺛﺎﺑت ،اﻟدﻟﯾل اﻟﻌﻠﻣﻲ ﻟﻠﺗﺳوﯾق ،اﻟﺷرﻛﺔ اﻟﻌرﺑﯾﺔ ﻟﻺﻋﻼم اﻟﺻﺎﻟﺣﻲ ،1993 ،اﻟﻘﺎﻫرة ،ﻣﺻر.
266
إدارة اﻷﻓراد واﻟﻌﻼﻗﺎت اﻟﺻﻧﺎﻋﯾﺔ ،ﻣطﺑﻌﺔ اﻟﺟﺎﻣﻌﺔ ،2006 ،اﻟطﺑﻌﺔ اﻷوﻟﻰ، -46زوﯾﻠف ،ﻣﻬدي،
اﻟﻌراق.
-47زﯾﺎدات ،اﺣﻣد وآﺧرون ،اﻟوﺟﯾز ﻓﻲ اﻟﺗﺷرﯾﻌﺎت اﻟﺗﺟﺎرﯾﺔ اﻷردﻧﯾﺔ ،دار واﺋل ﻟﻠﻧﺷر ، 1996،اﻟطﺑﻌﺔ
اﻷوﻟﻰ ،ﻋﻣﺎن ،اﻷردن.
-48ﺳﺎﻟم ،ﻓؤاد ،ﺣﺳن ،ﻣﺗوﻟﻲ ،اﻻﺳﺗراﺗﯾﺟﯾﺎت اﻟﺗﺳوﯾﻘﯾﺔ ﻟوﺣدات اﻟﻘطﺎع اﻟﻌﺎم اﻟﻌﺎﻣﻠﺔ ﻓﻲ ﺗﺳوﯾق اﻟﺳﻠﻊ
اﻻﺳﺗﻬﻼﻛﯾﺔ ﻓﻲ ﺑﻌض اﻟدول اﻟﻌرﺑﯾﺔ ،اﻟﻣﻧظﻣﺔ اﻟﻌرﺑﯾﺔ ﻟﻠﻌﻠوم اﻹدارﯾﺔ ،1985 ،ﻋﻣﺎن ،اﻷردن.
-49ﺳﻠطﺔ اﻟطﺎﻗﺔ اﻟﻔﻠﺳطﯾﻧﯾﺔ ،ﺑﯾﺎﻧﺎت ﻋﺎﻣﺔ ،2014 ،رام اﷲ -ﻓﻠﺳطﯾن.
-50ﺳﻠطﺔ اﻟﻧﻘد اﻟﻔﻠﺳطﯾﻧﯾﺔ ،إﺣﺻﺎءات أداء اﻟﺑﻧوك ،ﺳﻧوات ﻣﺗﻌددة ،رام اﷲ -ﻓﻠﺳطﯾن.
-51اﻟﺳﻠﻣﻲ ،ﻋﻠﻲ ،ﻗﻣﺔ اﻷداء ،دار اﻟطﺑﺎﻋﺔ اﻟﻣﺗﻣﯾزة ،2002 ،اﻟﻘﺎﻫرة ،ﻣﺻر.
-52ﺳوﯾدان ،ﻧظﺎم ،ﺣداد ،ﺷﻔﯾق ،اﻟﺗﺳوﯾق-ﻣﻔﺎﻫﯾم ﻣﻌﺎﺻرة ،دار اﻟﺣﺎﻣد ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ،2009 ،
ﻋﻣﺎن ،اﻷردن.
-53اﻟﺳﯾد ،إﺳﻣﺎﻋﯾل ،اﻟﺗﺳوﯾق ،اﻟدار اﻟﺟﺎﻣﻌﯾﺔ ﻟﻠطﺑﺎﻋﺔ واﻟﻧﺷر واﻟﺗوزﯾﻊ ،1999 ،اﻹﺳﻛﻧدرﯾﺔ ،ﻣﺻر.
-54ﺷرﻛﺔ اﻻﺗﺻﺎﻻت اﻟﻔﻠﺳطﯾﻧﯾﺔ ،ﺑﯾﺎﻧﺎت ﻋﺎﻣﺔ ،2014رام اﷲ -ﻓﻠﺳطﯾن.
-55اﻟﺷرﻣﺎن ،زﯾﺎد ،ﻋﺑد اﻟﺳﻼم ،ﻋﺑد اﻟﻐﻔور ،ﻣﺑﺎدئ اﻟﺗﺳوﯾق ،دار ﺻﻔﺎء ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2009،اﻟطﺑﻌﺔ
اﻷوﻟﻰ ،ﻋﻣﺎن ،اﻷردن.
-56ﺻﺑرﻩ ،ﺳﻣر ،ﻣﺑﺎدئ اﻟﺗﺳوﯾق ﻣدﺧل ﻣﻌﺎﺻر ،دار اﻹﻋﺻﺎر اﻟﻌﻠﻣﻲ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2010 ،اﻟطﺑﻌﺔ
اﻷوﻟﻰ ،ﻋﻣﺎن ،اﻷردن.
-57اﻟﺻﻣﯾدﻋﻲ ،ﻣﺣﻣود ،اﺳﺗراﺗﯾﺟﯾﺎت اﻟﺗﺳوﯾق ،ﻣدﺧل ﻛﻣﻲ وﺗﺣﻠﯾﻠﻲ ،دار اﻟﺣﺎﻣد ﻟﻠﻧﺷر
واﻟﺗوزﯾﻊ ،2009،ﻋﻣﺎن ،اﻷردن.
-58اﻟﺻﻣﯾدﻋﻲ ،ﻣﺣﻣود ،ﯾوﺳف ،ردﯾﻧﻪ ،اﻟﺗﺳوﯾق اﻻﺳﺗراﺗﯾﺟﻲ ،دار اﻟﻣﺳﯾرة ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ واﻟطﺑﺎﻋﺔ،
،2011اﻟطﺑﻌﺔ اﻷوﻟﻰ ،ﻋﻣﺎن ،اﻷردن.
-59اﻟﺻﻣﯾدﻋﻲ ،ﻣﺣﻣود ،ﯾوﺳف ،ردﯾﻧﻪ ،اﻟﺗﺳوﯾق اﻟﻣﺻرﻓﻲ ،دار اﻟﻣﻧﺎﻫﺞ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ.2005 ،
ﻋﻣﺎن ،اﻷردن.
-60اﻟﺻﻣﯾدﻋﻲ ،ﻣﺣﻣود ،ﯾوﺳف ،ردﯾﻧﻪ ،ﺗﺳوﯾق اﻟﺧدﻣﺎت ،دار اﻟﻣﺳﯾرة ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2010 ،ﻋﻣﺎن،
اﻷردن.
اﻻﻗﺗﺻﺎد اﻟﻔﻠﺳطﯾﻧﻲ ﺗﺣﻠﯾل ورؤﯾﺔ ﻧﻘدﯾﺔ وﻣﻬﻣﺎت اﻟﻣﺳﺗﻘﺑل ،2044 ،ﻏزة، -61اﻟﺻوراﻧﻲ ،ﻏﺎزي،
ﻓﻠﺳطﯾن.
267
اﻟﺿﻣور ،ﻫﺎﻧﻲ ،إدارة اﻟﻘﻧوات اﻟﺗوزﯾﻌﯾﺔ ،دار واﺋل ﻟﻠﻧﺷر ،1999 ،اﻟطﺑﻌﺔ اﻷوﻟﻰ ،ﻋﻣﺎن ،اﻷردن. - 62
268
-76ﻋﺑد اﻟﻔﺗﺎح ،ﻣﺣﻣد ،اﻟﺗﺳوﯾق ،دار اﻟﻧﻬﺿﺔ اﻟﻌرﺑﯾﺔ ﻟﻠطﺑﺎﻋﺔ واﻟﻧﺷر ،1999 ،اﻟطﺑﻌﺔ اﻷوﻟﻰ ،ﺑﯾروت،
ﻟﺑﻧﺎن.
-77ﻋﺑد اﻟﻛرﯾم ،ﻧﺻر ،ﺗﻘﯾﯾم ﺑﯾﺋﺔ وأداء اﻻﻗﺗﺻﺎد اﻟﻔﻠﺳطﯾﻧﻲ ،2007-1994ﻣﺟﻠﺔ أوراق ﻓﻠﺳطﯾﻧﯾﺔ،
اﻟﻣرﻛز اﻟﻔﻠﺳطﯾﻧﻲ ﻟﻠﺑﺣوث واﻟدراﺳﺎت اﻹﺳﺗراﺗﯾﺟﯾﺔ ،2008 ،اﻟﻌدد اﻷول ،رام اﷲ ،ﻓﻠﺳطﯾن.
-78ﻋﺑد اﻟﻣطﻠب ،ﻣﺣﻣد ،دور اﻟﻣﺷروﻋﺎت اﻟﺻﻧﺎﻋﯾﺔ اﻟﺻﻐﯾرة ،ﻛﻠﯾﺔ اﻟﺗﺟﺎرة ،ﺟﺎﻣﻌﺔ اﻟﻘﺎﻫرة ،ﻣرﻛز
اﻟﺗﻌﻠﯾم اﻟﻣﻔﺗوح ،1987 ،اﻟﻘﺎﻫرة ،ﻣﺻر.
-79ﻋﺑوي ،زﯾد ،ﻧظم اﻟﻣﻌﻠوﻣﺎت اﻟﺗﺳوﯾﻘﯾﺔ ،دار اﻟراﯾﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2008،طﺑﻌﺔ أوﻟﻰ ،ﻋﻣﺎن،
اﻷردن.
ﻋﺑﯾدات ،ﻣﺣﻣد ،ﻣﺑﺎدئ اﻟﺗﺳوﯾق -ﻣدﺧل ﺳﻠوﻛﻲ ،دار اﻟﺛﻘﺎﻓﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ واﻟدار اﻟﻌﻠﻣﯾﺔ اﻟدوﻟﯾﺔ -80
269
-91ﻋﻠﯾﺎن ،رﺑﺣﻲ ،وآﺧرون ،ﺗﺳوﯾق اﻟﻣﻌﻠوﻣﺎت ،دار ﺻﻔﺎء ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2006 ،اﻟطﺑﻌﺔ اﻟﺛﺎﻧﯾﺔ،
ﻋﻣﺎن ،اﻷردن.
-92ﻋﻠﯾﺎن ،ﻧور اﻟدﯾن ،اﻟﺳﯾﺎﺳﺔ اﻻﻗﺗﺻﺎدﯾﺔ اﻟوطﻧﯾﺔ اﻟﻣﻧظورة ﻟﻠدوﻟﺔ اﻟﻔﻠﺳطﯾﻧﯾﺔ ،ﺻﺎﻣد اﻻﻗﺗﺻﺎدي،
،1994ﺑﯾروت ،ﻟﺑﻧﺎن.
-93ﻋواد ،ﺣﺎزم وآﺧرون ،ﻣﺑﺎدئ اﻟﻘﺎﻧون اﻟﺗﺟﺎري ،دار ﯾﺎﻓﺎ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ، 2000،اﻟطﺑﻌﺔ اﻻوﻟﻰ،
ﻋﻣﺎن ،اﻷردن.
-94اﻟﻐرﺑﺎوي ،ﻋﻼء وآﺧرون ،اﻟﺗﺳوﯾق اﻟﻣﻌﺎﺻر ،اﻟدار اﻟﺟﺎﻣﻌﯾﺔ ﻟﻠﻧﺷر ،2007 ،اﻟطﺑﻌﺔ اﻷوﻟﻰ ،ﻣﺻر.
-95ﻏﻧﯾم ،اﺣﻣد ،اﻹدارة اﻹﺳﺗراﺗﯾﺟﯾﺔ ﻟﺗﺳوﯾق اﻟﻣﻧﺗﺟﺎت ،دار اﻟﻧﻬﺿﺔ اﻟﻌرﺑﯾﺔ ،2010 ،اﻟﻘﺎﻫرة ،ﻣﺻر.
-96ﻗرار ﻣﺟﻠس اﻟوزراء ،رﻗم) /13/105/01م.و/س.ف(،2011 ،رام اﷲ ،ﻓﻠﺳطﯾن.
-97اﻟﻛردي ،ﺧﺎﻟد ،اﻟﺗﺳوﯾق ﻣن ﻣﻧظور ﻣﻌﺎﺻر ،دار اﻟﺑرﻛﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2010 ،ﻋﻣﺎن ،اﻷردن.
-98ﻛﻠﯾﻔورد ،ﺑوﻣﺑﺎك ،أﺳس إدارة اﻟﻣﺷروع اﻟﺗﺟﺎري اﻟﺻﻐﯾر ،دار اﻟﻔﻛر اﻟﻌرﺑﻲ ،1992 ،ﻋﻣﺎن ،اﻻردن.
-99ﻛوﺗﻠر ﻓﯾﻠﯾب ،ارﻣﺳﺗروﻧﺞ ﺟﯾري ،اﺳﺎﺳﯾﺎت اﻟﺗﺳوﯾق ،دار اﻟﻣرﯾﺦ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2007 ،اﻟﺳﻌودﯾﺔ.
-100ﻛوﺗﻠر ﻓﯾﻠﯾب ،ارﻣﺳﺗوﻧﺞ ﺟﯾري ،(2007) ،أﺳﺎﺳﯾﺎت اﻟﺗﺳوﯾق ،دار اﻟﻣرﯾﺦ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،اﻟﺳﻌودﯾﺔ.
-101ﻛورﺗل ،ﻓرﯾد ،ﻣدﺧل اﻟﺗﺳوﯾق ،دار ﻛﻧوز اﻟﻣﻌرﻓﺔ اﻟﻌﻠﻣﯾﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2010 ،ﻋﻣﺎن ،اﻷردن.
-102اﻟﻠﺟﻧﺔ اﻻﻗﺗﺻﺎدﯾﺔ ﻟﻐرب آﺳﯾﺎ ،ﺑرﻧﺎﻣﺞ اﻷﻣم اﻹﻧﻣﺎﺋﻲ ، UNDPﻛﯾف ﺗﺄﺳس ﻣﺷروﻋﺎ ﺧﺎﺻﺎ ﺑك،
اﻷﻣم اﻟﻣﺗﺣدة .1993
-103ﻣﺎس ،اﻟﻣراﻗب اﻻﻗﺗﺻﺎدي واﻻﺟﺗﻣﺎﻋﻲ اﻟرﺑﻌﻲ ،ﻋدد ،18أﯾﻠول ، 2009رام اﷲ -ﻓﻠﺳطﯾن.
-104ﻣﺎس ،اﻟﻣراﻗب اﻻﻗﺗﺻﺎدي واﻻﺟﺗﻣﺎﻋﻲ اﻟرﺑﻌﻲ ،ﻋدد ،2013 ،26رام اﷲ -ﻓﻠﺳطﯾن.
-105اﻟﻣرﺳوم اﻟرﺋﺎﺳﻲ رﻗم 1ﻟﻌﺎم ،1998إﻧﺷﺎء ﻫﯾﺋﺔ ﺗﺷﺟﯾﻊ اﻻﺳﺗﺛﻣﺎر ،رام اﷲ -ﻓﻠﺳطﯾن.
-106ﻣطر ،ﻣﺣﻣد ،اﻟﺗﺣﻠﯾل اﻟﻣﺎﻟﻲ ﻟﻸﺳﺎﻟﯾب واﻷدوات واﻻﺳﺗﺧداﻣﺎت اﻟﻌﻣﻠﯾﺔ ،اﻟﺷرﻛﺔ اﻟﺟدﯾدة ﻟﻠطﺑﺎﻋﺔ،
،2002ﻋﻣﺎن ،اﻷردن.
-107اﻟﻣﻌﻼ ،ﻧﺎﺟﻲ ،ﺗوﻓﯾق ،راﺋف ،أﺻول اﻟﺗﺳوﯾق )ﻣدﺧل اﺳﺗراﺗﯾﺟﻲ( ،دار واﺋل ﻟﻠﻧﺷر ،2005 ،ﻋﻣﺎن،
اﻷردن.
ﺟدا واﻟﺻﻐﯾرة
-108ﻣﻌﻬد اﻟﺳﯾﺎﺳﺎت اﻻﻗﺗﺻﺎدﯾﺔ-ﻣﺎس ،ﺗﺟﺎرب اﻟدول ﻓﻲ ﺗطوﯾر أﻋﻣﺎل اﻟﻣﻧﺷﺂت اﻟﺻﻐﯾرة ً
واﻟﻣﺗوﺳطﺔ -دروس ﻟﻔﻠﺳطﯾن ،2088 ،رام اﷲ -ﻓﻠﺳطﯾن.
-109ﻣﻛﺣول ،ﺑﺎﺳم ،ﻣﻧﺷﺂت اﻷﻋﻣﺎل اﻟﺻﻐﯾرة اﻟﻔﻠﺳطﯾﻧﯾﺔ ﻓﻲ ﺷﻣﺎل ﻓﻠﺳطﯾن ،ﻣرﻛز ﺑﯾﺳﺎن ﻟﻠﺑﺣوث
واﻹﻧﻣﺎء ،2011رام اﷲ -ﻓﻠﺳطﯾن.
270
-110ﻣﻬﻧﺎ ،ﻋﻠﻲ ،اﺑو ﺑﻛر ،اﺣﻣد ،اﻟﻣؤﺳﺳﺎت اﻟﺻﻐﯾرة ..دورﻫﺎ ﻓﻲ اﻻﻗﺗﺻﺎد اﻟﻔﻠﺳطﯾﻧﻲ واﺛر اﻟﻌﻘوﺑﺎت
اﻹﺳراﺋﯾﻠﯾﺔ ﻋﻠﯾﺔ ،اﺗﺣﺎد اﻟﻐرف اﻟﺗﺟﺎرﯾﺔ ،2001 ،رام اﷲ -ﻓﻠﺳطﯾن .
اﻟﻣؤذن ،ﻣﺣﻣد ،ﻣﺑﺎدئ اﻟﺗﺳوﯾق ،ﺟﺎﻣﻌﺔ اﻟزرﻗﺎء اﻷﻫﻠﯾﺔ ،2006 ،ﻋﻣﺎن ،اﻷردن. .2
-111اﻟﻣؤذن ،ﻣﺣﻣد ،ﻣﺑﺎدئ اﻟﺗﺳوﯾق ،دار اﻟﺛﻘﺎﻓﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ واﻟدار اﻟﻌﻠﻣﯾﺔ اﻟدوﻟﯾﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ،
،1998اﻟطﺑﻌﺔ اﻷوﻟﻰ ،ﻋﻣﺎن ،اﻷردن.
-112ﻣوﺳﻰ ،ﻋﺎﻣر ،إدارة اﻟﺗﺳوﯾق ،دار اﻟﺑداﯾﺔ ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2009 ،اﻟطﺑﻌﺔ اﻷوﻟﻰ ،ﻋﻣﺎن ،اﻷردن.
-113ﻧﺎﺟﻲ ،ﻣﻌﻼ ،ﺗوﻓﯾق ،راﺋف ،أﺻول اﻟﺗﺳوﯾق .ﻣدﺧل ﺗﺣﻠﯾﻠﻲ ،دار واﺋل ،2005 ،ﻋﻣﺎن ،اﻷردن.
-114اﻟﻧﺎروز ،ﺿﯾﺎء ،اﻟﻣﺷروﻋﺎت اﻟﺻﻐﯾرة واﻟﻣﺗﻧﺎﻫﯾﺔ اﻟﺻﻐر ﺑﯾن وﺳﺎﺋل اﻟﺗﻣوﯾل اﻟﺗﻘﻠﯾدﯾﺔ واﻹﺳﻼﻣﯾﺔ،
دراﺳﺔ ﻣﻘﺎرﻧﺔ ،دار اﻟﺗﻌﻠﯾم اﻟﺟﺎﻣﻌﯾﺔ ،2015 ،اﻹﺳﻛﻧدرﯾﺔ ،ﻣﺻر.
-115اﻟﻧﺟﺎر ،ﻓﺎﯾز ،اﻟﻌﻠﻲ ،ﻋﺑد اﻟﺳﺗﺎر ،اﻟرﯾﺎدة ٕوادارة اﻟﻣﺷروﻋﺎت اﻟﺻﻐﯾرة ،دار اﻟﺣﺎﻣد ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ،
،2009طﺑﻌﺔ أوﻟﻰ ،ﻋﻣﺎن ،اﻷردن.
-116اﻟﻧﺟﺎر ،ﻓرﯾد ،إدارة ﻣﻧظوﻣﺎت اﻟﺗﺳوﯾق اﻟﻌرﺑﻲ واﻟدوﻟﻲ ،ﻣؤﺳﺳﺔ ﺷﺑﺎب اﻟﺟﺎﻣﻌﺔ،2004 ،
اﻹﺳﻛﻧدرﯾﺔ ،ﻣﺻر.
-117اﻟﻧﺳور ،اﯾﺎد ،اﺳﺗراﺗﯾﺟﯾﺎت اﻟﺗﺳوﯾق -ﻣدﺧل ﻧظري وﻛﻣﻲ ،دار ﺻﻔﺎء ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ،2012 ،
ﻋﻣﺎن ،اﻷردن.
-118اﻟﻧﺳور ،اﯾﺎد ،إدارة اﻟﺗﺳوﯾق ،دار ﺻﻔﺎء ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2013 ،اﻟطﺑﻌﺔ اﻷوﻟﻰ ،ﻋﻣﺎن ،اﻷردن.
-119اﻟﻧﺳور ،اﯾﺎد ،اﻷﺻول اﻟﻌﻠﻣﯾﺔ ﻟﻠﺗﺳوﯾق اﻟﺣدﯾث ،دار ﺻﻔﺎء ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2010 ،اﻟطﺑﻌﺔ اﻷوﻟﻰ،
ﻋﻣﺎن ،اﻷردن.
-120اﻟﻬﻧدي ،ﻣﻧﯾر ،اﻟﻔﻛر اﻟﺣدﯾث ﻓﻲ ﻫﯾﻛل ﺗﻣوﯾل اﻟﺷرﻛﺎت ،دار اﻟﻣﻌﺎرف ،2005 ،اﻟطﺑﻌﺔ اﻟﺛﺎﻧﯾﺔ،
اﻹﺳﻛﻧدرﯾﺔ ،ﻣﺻر.
-121ﻫوﻟﻲ اﯾدﻣوﻧدز ،ﺗﺳوﯾق اﻟﻣؤﺳﺳﺎت اﻟﺻﻐﯾرة ،ﺑﯾت اﻷﻓﻛﺎر اﻟدوﻟﯾﺔ ،2011 ،ﻋﻣﺎن ،اﻷردن.
-122ﻫﯾﻛل ،ﻣﺣﻣد ،ﻣﻬﺎرات إدارة اﻟﻣﺷروﻋﺎت اﻟﺻﻐﯾرة،ﻣﺟﻣوﻋﺔ اﻟﻧﯾل اﻟﻌرﺑﯾﺔ ، 2003،اﻟطﺑﻌﺔ اﻷوﻟﻰ،
اﻟﻘﺎﻫرة ،ﻣﺻر.
-123و ازرة اﻟﻣﺎﻟﯾﺔ اﻟﻔﻠﺳطﯾﻧﯾﺔ ،اﻟﻣوﻗﻊ اﻻﻟﻛﺗروﻧﻲ ،إﺣﺻﺎءات ،2013رام اﷲ -ﻓﻠﺳطﯾن.
-124و ازرة اﻟﻧﻘل واﻟﻣواﺻﻼت ،اﻟﺗﻘرﯾر اﻹﺣﺻﺎﺋﻲ اﻟﺳﻧوي ﻟﻠﻧﻘل ،2014 ،رام اﷲ -ﻓﻠﺳطﯾن.
إدارة اﻷﻋﻣﺎل اﻟﺗﺟﺎرﯾﺔ اﻟﺻﻐﯾرة ،دار ﺻﻔﺎء ﻟﻠﻧﺷر واﻟﺗوزﯾﻊ ،2002 ،اﻟطﺑﻌﺔ -125ﯾوﺳف ،ﺗوﻓﯾق،
اﻷوﻟﻰ ،ﻋﻣﺎن ،اﻷردن.
271
رﺳﺎﺋل دﻛﺗوراﻩ
-1ﺑوﻛرﯾظﺔ ،ﻧوال ،(2011) ،اﺛر اﻻﺗﺻﺎل ﻓﻲ رﻓﻊ اﻷداء اﻟﺗﺳوﯾﻘﻲ ﻟﻠﻣؤﺳﺳﺔ اﻟﺧدﻣﯾﺔ ،رﺳﺎﻟﺔ دﻛﺗوراﻩ
ﻏﯾر ﻣﻧﺷورة ،ﻛﻠﯾﺔ اﻟﻌﻠوم اﻹدارﯾﺔ ،ﺟﺎﻣﻌﺔ اﻟﺟزاﺋر.
-2ﺣﺳن ،(2008) ،ﻋﻼﻗﺔ إدراك اﻟﺧطر ﺑﺎﻟﻣﺗﻐﯾرات اﻟﺗﻧظﯾﻣﯾﺔ وأﺛرﻫﺎ ﻓﻲ أداء اﻟﻣﻧظﻣﺔ ،رﺳﺎﻟﺔ دﻛﺗوراﻩ
ﻏﯾر ﻣﻧﺷورة ،ﻛﻠﯾﺔ اﻻﻗﺗﺻﺎد ،ﺟﺎﻣﻌﺔ ﺑﻐداد.
-3اﻟﺧطﯾب ،ﺳﻣﯾر ،(2006) ،ﻗﯾﺎس دور اﻟﻣﻘﺎرﻧﺔ اﻟﻣرﺟﻌﯾﺔ ﻓﻲ ﺗﺣﺳﯾن اﻷداء أﻟﻣﻧظﻣﻲ ،رﺳﺎﻟﺔ دﻛﺗوراﻩ
ﻏﯾر ﻣﻧﺷورة ،ﻛﻠﯾﺔ اﻹدارة واﻻﻗﺗﺻﺎد ،ﺟﺎﻣﻌﺔ اﻟﻣﺳﺗﻧﺻرة ،ﺑﻐداد.
-4اﻟدوﺳري ،ﻧﺎﺻر ،(2010) ،اﺛر إﺳﺗراﺗﯾﺟﯾﺔ اﻟﻧﻣو ﻋﻠﻰ اﻷداء اﻟﺗﺳوﯾﻘﻲ ﻟدى ﺷرﻛﺎت اﻟﺗﺎﻣﯾن اﻟﻛوﯾﺗﯾﺔ
ودور اﻟﺗوﺟﻪ اﻟﺗﺳوﯾﻘﻲ ﻛﻣﺗﻐﯾر وﺳﯾط ،رﺳﺎﻟﺔ دﻛﺗوراﻩ ﻏﯾر ﻣﻧﺷورة ،ﻛﻠﯾﺔ إدارة اﻷﻋﻣﺎل ،ﺟﺎﻣﻌﺔ اﻟﺷرق
اﻷوﺳط.
-5اﻟطرﯾﻔﻲ ،ﺷﺎدي ،ﻣﺻﺑﺎح ،ﻣﺣﻣود ،(2010) ،اﺛر اﻟﺗوﺟﻪ اﻟﺳوﻗﻲ ﻋﻠﻰ أداء ﺷرﻛﺎت ﻧﻘل اﻟطرود
اﻟﺑرﯾدﯾﺔ اﻟﺳرﯾﻌﺔ ﻓﻲ اﻷردن ،رﺳﺎﻟﺔ دﻛﺗوراﻩ ﻏﯾر ﻣﻧﺷورة ،ﺟﺎﻣﻌﺔ ﻋﻣﺎن اﻟﻌرﺑﯾﺔ ﻟﻠدراﺳﺎت اﻟﻌﻠﯾﺎ ،اﻷردن.
-6طﻣﻠﯾﻪ ،اﻟﻬﺎم ) ،(2005ﺗطوﯾر اﺳﺗراﺗﯾﺟﯾﺎت ﺗﺳوﯾﻘﯾﺔ ﺗﻧﺎﻓﺳﯾﺔ ﺗﺣﻘق اﻟﺑﻘﺎء واﻟرﺑﺣﯾﺔ واﻟﻧﻣو ﻟﻠﻣﺷﺎرﯾﻊ
اﻟﺻﻧﺎﻋﯾﺔ اﻟﺻﻐﯾرة ﻓﻲ اﻷردن ،رﺳﺎﻟﺔ دﻛﺗوراﻩ ﻣﻧﺷورة ،ﺟﺎﻣﻌﺔ ﻋﻣﺎن اﻟﻌرﺑﯾﺔ ﻟﻠدراﺳﺎت اﻟﻌﻠﯾﺎ.
-7اﻟﻌرﯾﻘﻲ ،ﺑﺳﯾم ﻗﺎﺋد ،(2006) ،اﺛر ﺗطﺑﯾق ﻣﻌﺎﯾﯾر اﻟﺟودة ﻋﻠﻰ اﻷداء اﻟﺗﺳوﯾﻘﻲ ،رﺳﺎﻟﺔ دﻛﺗوراﻩ ﻏﯾر
ﻣﻧﺷورة ،ﻛﻠﯾﺔ اﻹدارة واﻻﻗﺗﺻﺎد ،ﺟﺎﻣﻌﺔ اﻟﻛوﻓﺔ ،اﻟﻌراق.
-8ﻋرﯾوة ،ﻣﺣﺎد ،(2011) ،دور ﺑطﺎﻗﺔ اﻷداء اﻟﻣﺗوازن ﻓﻲ ﻗﯾﺎس وﺗﻘﯾﯾم اﻷداء ﺑﺎﻟﻣؤﺳﺳﺎت اﻟﺻﻧﺎﻋﯾﺔ،
رﺳﺎﻟﺔ دﻛﺗوراﻩ ﻏﯾر ﻣﻧﺷورة ،ﺟﺎﻣﻌﺔ ﻓرﺣﺎن ﻋﺑﺎس ،ﺳطﯾف ،اﻟﺟزاﺋر.
-9اﻟﻌﻔﯾﺷﺎت ،ﺗﯾﺳﯾر ،(2007) ،اﻟﺟودة ورﺿﺎ اﻟزﺑون وأﺛرﻫﻣﺎ ﻓﻲ ﺗﺣدﯾد اﻻﺳﺗراﺗﯾﺟﯾﺎت اﻟﺗﺳوﯾﻘﯾﺔ ﻟﻠﺧدﻣﺔ
اﻟﻣﺻرﻓﯾﺔ ،رﺳﺎﻟﺔ دﻛﺗوراﻩ ﻏﯾر ﻣﻧﺷورة ،ﻛﻠﯾﺔ اﻻﻗﺗﺻﺎد ،ﺟﺎﻣﻌﺔ اﻟﻣوﺻل ،اﻟﻌراق.
-10اﻟﻌوادي ،أﻣﯾر ،اﺛر ﺗﺑﻧﻲ ﻓﻠﺳﻔﺔ اﻟﺗﺳوﯾق اﻷﺧﺿر ﻓﻲ ﺗﺣﺳﯾن اﻷداء اﻟﺗﺳوﯾﻘﻲ ،رﺳﺎﻟﺔ دﻛﺗوراﻩ ،ﻛﻠﯾﺔ
اﻹدارة واﻻﻗﺗﺻﺎد ،ﺟﺎﻣﻌﺔ ﻛرﺑﻼء.
-11اﻟﻌواﻣرة ،ﻣﺣﻣد ،ﺗﺣﻠﯾل وﺗﻘﯾﯾم اﻟﻧﺷﺎطﺎت اﻟﺗﺳوﯾﻘﯾﺔ ﻟﻣؤﺳﺳﺎت ﺗﺟﺎرة اﻟﺗﺟزﺋﺔ اﻟﻐذاﺋﯾﺔ ﻓﻲ اﻷردن ،رﺳﺎﻟﺔ
دﻛﺗوراﻩ ﻣﻧﺷورة ،2007 ،ﺟﺎﻣﻌﺔ ﻋﻣﺎن اﻟﻌرﺑﯾﺔ ﻟﻠدراﺳﺎت اﻟﻌﻠﯾﺎ.
ﺗﻔﺎﻋﻠﯾﺔ اﻻﺗﺻﺎﻻت اﻟﺗﺳوﯾﻘﯾﺔ اﻟﻣﺗﻛﺎﻣﻠﺔ واﻧﻌﻛﺎﺳﻬﺎ ﻋﻠﻰ اﻷداء -12ﻗرة داﻏﻲ ،ﻛﺎوة ﻓرج،(2006) ،
اﻟﺗﺳوﯾﻘﻲ ،رﺳﺎﻟﺔ دﻛﺗوراﻩ ﻏﯾر ﻣﻧﺷورة ،ﻛﻠﯾﺔ اﻹدارة واﻻﻗﺗﺻﺎد ،ﺟﺎﻣﻌﺔ اﻟﻣﺳﺗﻧﺻرة ،ﺑﻐداد.
272
دراﺳﺎت ﻋﻠﻣﯾﺔ
-1ﻋﻠﯾﺎن ،ﻧﺎﻓذ ،اﻻﻗﺗﺻﺎد اﻟﻔﻠﺳطﯾﻧﻲ ﺑﯾن اﻟﺗﺑﻌﯾﺔ واﻻﺳﺗﻘﻼل ،1987-1967ﻣﺟﻠﺔ ﺷؤون ﻓﻠﺳطﯾﻧﯾﺔ،
-2اﻟرﺑﻌﻲ ،ﻟﯾث وآﺧرون ،أﺛر ﻣﻌرﻓﺔ اﻟزﺑون وﺗطوﯾر اﻟﺧدﻣﺎت اﻟﺟدﯾدة ﻓﻲ اﻟداء اﻟﺗﺳوﯾﻘﻲ ،دراﺳﺎت
اﻟﻌﻠوم اﻹدارﯾﺔ ،اﻟﻣﺟﻠد ،41اﻟﻌدد ،2014 ،2ص .290-275
أﺛر ﺗﻘﺎﻧﺔ اﻟﻣﻌﻠوﻣﺎت واﻻﺗﺻﺎﻻت اﻟﺣدﯾﺛﺔ ﻓﻲ ﻓﺎﻋﻠﯾﺔ اﻟداء ﯾﺣﯾﻰ ،ﻋﻼء، -3اﻟﻌزاوي ،ﻣﺣﻣد،
اﻟﺗﺳوﯾﻘﻲ ،ﻛﻠﯾﺔ اﻹدارة واﻻﻗﺗﺻﺎد -ﺟﺎﻣﻌﺔ اﻟﻣوﺻل ،ﺗﻧﻣﯾﺔ اﻟراﻓدﯾن ،اﻟﻣﺟﻠد ،30اﻟﻌدد ،91ﻟﺳﻧﺔ
،2008ص .258-239
-4اودي اﯾدوﺟو ،ادﻧﺟﺎل ادرﯾس ،ﺗﺄﺛﯾر ﻣﻣﺎرﺳﺎت اﻟﺗﺳوﯾق ﻋﻠﻰ ادﻋﺎء اﻟﻣﺷروﻋﺎت اﻟﺻﻐﯾرة ،اﻟﺻﺣﯾﻔﺔ
اﻷوروﺑﯾﺔ ﻟﻠﻌﻠوم اﻻﻗﺗﺻﺎدﯾﺔ واﻟﻣﺎﻟﯾﺔ واﻹدارﯾﺔ ،اﻟﻌدد ،2012 ،46ﺟﺎﻣﻌﺔ وﻻﯾﺔ ﻻﻏوس -ﻧﯾﺟﯾرﯾﺎ،
ص .2010 -1450
-5ﻋطﯾﺎﻧﻲ ،ﻧﺻر ،اﻟﺣﺎج ،ﺳﺎرة ،ﻣﺷﺎﻛل اﻟﻣﻧﺷﺂت اﻟﺻﻐﯾرة ﺟدا واﻟﺻﻐﯾرة واﻟﻣﺗوﺳطﺔ ﻓﻲ ﻓﻠﺳطﯾن،
ﻣﻌﻬد أﺑﺣﺎث اﻟﺳﯾﺎﺳﺎت اﻻﻗﺗﺻﺎدﯾﺔ اﻟﻔﻠﺳطﯾﻧﻲ)ﻣﺎس( ،2012 ،رام اﷲ -ﻓﻠﺳطﯾن.
-6ﺳﺎﺑﯾﻼ ،اﻧطون ،ﺗﺳوﯾق ﻣﻧﺗﺟﺎت اﻟﻣﻧﺷﺂت اﻟﺻﻐﯾرة واﻟﻣﺗوﺳطﺔ ،ﻣﻌﻬد أﺑﺣﺎث اﻟﺳﯾﺎﺳﺎت اﻻﻗﺗﺻﺎدﯾﺔ
اﻟﻔﻠﺳطﯾﻧﻲ)ﻣﺎس( ،2009 ،رام اﷲ -ﻓﻠﺳطﯾن.
-7اﻟﺷﻣﯾﻣري ،اﺣﻣد ،اﻟﻌواﻣل اﻟﻣؤﺛرة ﻓﻲ اﻟﺗوﺟﻪ اﻟﺗﺳوﯾﻘﻲ ﻓﻲ اﻟﻣﻧﺷﺂت اﻟﺻﻐﯾرة ،دورﯾﺔ اﻹدارة اﻟﻌﺎﻣﺔ،
اﻟﻣﺟﻠد ،46اﻟﻌدد اﻷول ،2006 ،ﺟﺎﻣﻌﺔ اﻟﻘﺻﯾم.
-8أﺑو ﻣﻧدﯾل ،ﻣﺣﻣد ،واﻗﻊ اﺳﺗﺧدام اﻟﻣزﯾﺞ اﻟﺗﺳوﯾﻘﻲ وأﺛرة ﻋﻠﻰ وﻻء اﻟزﺑﺎﺋن ،دراﺳﺔ ﺣﺎﻟﺔ -ﺷرﻛﺔ
اﻻﺗﺻﺎﻻت اﻟﻔﻠﺳطﯾﻧﯾﺔ -ﻏزة ،رﺳﺎﻟﺔ ﻣﺎﺟﺳﺗﯾر ﻏﯾر ﻣﻧﺷورة ،2008 ،ﻛﻠﯾﺔ اﻟﺗﺟﺎرة ،اﻟﺟﺎﻣﻌﺔ
اﻹﺳﻼﻣﯾﺔ ،ﻗطﺎع ﻏزة.
-9اﻟﺻوص ،ﺳﻣﯾر ،ﺑﻌض اﻟﺗﺟﺎرب اﻟدوﻟﯾﺔ اﻟﻧﺎﺟﺣﺔ ﻓﻲ ﻣﺟﺎل ﺗﻧﻣﯾﺔ اﻟﻣﺷروﻋﺎت اﻟﺻﻐﯾرة واﻟﻣﺗوﺳطﺔ،
دراﺳﺔ ﻣﻧﺷورة ،و ازرة اﻻﻗﺗﺻﺎد ،2010 ،رام اﷲ -ﻓﻠﺳطﯾن.
اﺛر اﻹﺳﺗراﺗﯾﺟﯾﺔ اﻟﺗﺳوﯾﻘﯾﺔ اﻟﻔﻌﺎﻟﺔ ﻓﻲ ﺗﺣﻘﯾق اﻷداء -10طﺎﻟب ،ﻋﻼي ،ﻋﻠوان ،ﺣﺳن،(2007) ،
اﻟﺗﺳوﯾﻘﻲ ،اﻟﻣﺟﻠﺔ اﻟﻌراﻗﯾﺔ ﻟﻠﻌﻠوم اﻹدارﯾﺔ ،ﺟﺎﻣﻌﺔ ﻛرﺑﻼء ،اﻟﻣﺟﻠد ،3اﻟﻌدد .1023
-11ﺟواد ،ﻋدﻧﺎن ،اﺛر اﻟﻣﻌرﻓﺔ اﻟﺳوﻗﯾﺔ ﻓﻲ اﺧﺗﯾﺎر اﻻﺳﺗراﺗﯾﺟﯾﺎت اﻟﺗﻧﺎﻓﺳﯾﺔ واﻟﺗﻣﯾز ﻓﻲ اﻷداء )دراﺳﺔ
اﺳﺗطﻼﻋﯾﺔ ﻓﻲ ﻗطﺎع اﻟﺳﻠﻊ اﻟﻣﻌﻣرة ﻓﻲ اﻟﺳوق اﻷردﻧﯾﺔ( ،اﻟﻣﺟﻠﺔ اﻷردﻧﯾﺔ ﻟﻠﻌﻠوم اﻟﺗطﺑﯾﻘﯾﺔ -اﻟﻌﻠوم
اﻹﻧﺳﺎﻧﯾﺔ ،2006-اﻟﻣﺟﻠد اﻟﺳﺎدس ،اﻟﻌدد اﻟﺛﺎﻧﻲ ،اﻟﺟﺎﻣﻌﺔ اﻷردﻧﯾﺔ ،ﻋﻣﺎن.
273
-12ﺷﻠﺑﻲ ،ﺧﻣﯾس ،اﻟﻣﺷروﻋﺎت اﻟﻧﺳوﯾﺔ اﻟﺻﻐﯾرة اﻟﻔﻠﺳطﯾﻧﯾﺔ -واﻗﻊ وآﻓﺎق ،و ازرة اﻟﺗﺧطﯾط واﻟﺗﻌﺎون
اﻟدوﻟﻲ ،2011 ،رام اﷲ -ﻓﻠﺳطﯾن.
-13زﯾدان ،طﺎرق ،ﺗﺣﺳﯾن اﻷداء اﻟﺗﺳوﯾﻘﻲ ،اﻟﻣﻠﺗﻘﻰ اﻟﻌرﺑﻲ اﻟﺛﺎﻧﻲ ،اﻟﺗﺳوﯾق ﻓﻲ اﻟوطن اﻟﻌرﺑﻲ )اﻟﻔرص
واﻟﺗﺣدﯾﺎت( ،2003 ،ﻗطر.
-14اﻟﻧواﻓﻠﺔ ،ﻋواد ،اﻟﻌواﻣل اﻟﻣؤﺛرة ﻓﻲ ﺗﺣﻘﯾق أﻫداف اﻟﻣﺷروﻋﺎت اﻟﺻﻐﯾرة -دراﺳﺔ ﻣﯾداﻧﯾﺔ ﻟﻣﺣﺎﻓظﺔ
ﻣﻌﺎن ،ﻣؤﺗﺔ ﻟﻠﺑﺣوث واﻟدراﺳﺎت :ﺳﻠﺳﻠﺔ اﻟﻌﻠوم اﻹﻧﺳﺎﻧﯾﺔ واﻻﺟﺗﻣﺎﻋﯾﺔ ،2010 ،اﻷردن.
اﻟﻌواﻣل اﻟﻣؤﺛرة ﻓﻲ اﻟﺗوﺟﻪ اﻟﺗﺳوﯾﻘﻲ ﻓﻲ اﻟﻣﻧﺷﺂت اﻟﺻﻐﯾرة ،ﻣﺟﻠﺔ اﻟﺟﺎﻣﻌﺔ -15اﻟﺷﻣﯾﻣري ،اﺣﻣد،
اﻻﺳﻣرﯾﺔ ،اﻹدارة اﻟﻌﺎﻣﺔ ،اﻟﺟﺎﻣﻌﺔ اﻷردﻧﯾﺔ.2006 ،
-16اﻷﺳرج ،ﺣﺳﯾن ،دور اﻟﻣﺷروﻋﺎت اﻟﺻﻐﯾرة ﻓﻲ ﺗﻘﻠﯾص اﻟﺑطﺎﻟﺔ ﻓﻲ اﻟدول اﻟﻌرﺑﯾﺔ ،ﻣﺟﻠﺔ ﺷؤون
إﺳﺗراﺗﯾﺟﯾﺔ ،ﻣﻛﺗﺑﺔ اﻟﺟﺎﻣﻌﺔ اﻷردﻧﯾﺔ.2010 ،
-17اﻟدﻟﯾﻣﻲ ،ﺧﺎﻟد ،ﻗﯾﺎس ﻛﻔﺎءة وﻓﺎﻋﻠﯾﺔ أداء اﻟﻣﺻرف اﻟﻌراﻗﻲ اﻹﺳﻼﻣﻲ ﻟﻼﺳﺗﺛﻣﺎر واﻟﺗﻧﻣﯾﺔ ،ﻣﺟﻠﺔ
اﻟﻌﻠوم اﻻﻗﺗﺻﺎدﯾﺔ واﻹدارﯾﺔ ،اﻟﻣﺟﻠد ،109اﻟﻌدد اﻟﺧﺎﻣس ،2004 ،اﻟﻌراق.
-18ﺑﻧدﻗﺟﻲ ،ﻣﺣﻣد ،اﻟﻣﺷﺎرﯾﻊ اﻟﺻﻧﺎﻋﯾﺔ اﻟﺻﻐﯾرة ﻓﻲ ﻣدﯾﻧﺔ ﺟرش -ﻣﺷﺎﻛل وﻣﻌوﻗﺎت ،ﻣﺟﻠﺔ دراﺳﺎت،
اﻟﻌﻠوم اﻹدارﯾﺔ ،اﻟﻣﺟﻠد ،32اﻟﻌدد 20012 ،1اﻟﺟﺎﻣﻌﺔ اﻷردﻧﯾﺔ ،ﻋﻣﺎن .م ت ف ،ﻋدد ،188
،1998ﺑﯾروت.
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