DO KHANH LINH

Customer service
Learn customer service experience, grasp the
customer market, and become a competent
customer service representative to meet
every customer field. Make the company more
developed over time.

CONTACT WORK EXPERIENCE

Mieu Dam Street, Me Tri, Nam Tu Alpen Blick Resort_Front desk staff
Liem, Ha Noi
12/2022 - 3/2023
Phone: 09322145165
Check in customers using
Email: khanhlinhdodo@gmail.com computer programs and
equipment
Inform customers of all on-site
SKILLS amenities and necessary
information
Communication skill
Handle and address guest
Language: English, Chinese problems
Product knowledge Communicate with guests to
better understand their specific
Be patient with demanding customers needs
Quickly research and investigate
English Teacher at Itomato Centre
issues that concern a customer
2020 - Present
Being attentive to their needs
Assisted the head teacher
Proficient in MS
during class Helped research
Time Management skill new teaching methods
Conducted examinations twice
EDUCATION a month
Maintained a high level of
Bachelor in English Linguistic
student discipline and resolved
2019 - 2023 | Hanoi University of classroom conflicts
Industry
School of Languages and Tourism REFERENCES
Scholarship of Hanoi University of Alpen Blick Resort
Industry email:
hotel@alpenblick.at