Accumulative Report

THE PEOPLE’S COMMITTEE OF BINH DUONG PROVINCE

THU DAU MOT UNIVERSITY
FACULTY OF FOREIGN LANGUAGES
🙢🕮🙠

Accumulative Report
Title: Communication among Colleagues in the Workplace:
Cultural differences between the Vietnamese and Japanese

Student: Nguyen Thi Nhu Huyen Code:21C2202010061

Class: K212BV.NNAN01
Lecturer: Mrs. Tran Ngoc Mai
Course: Cross-cultural Communication

--- Bình Dương, 2023---

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PHIẾU CHẤM
Điểm GIÁM KHẢO 1 GIÁM KHẢO 2

Bằng số Bằng chữ

Tiêu Tốt Khá Trung bình Kém Điểm số

chí 100% 75% 50% 0% GK GK
1 2
Liên quan trực Khá liên quan Liên quan từ xa Hoàn toàn
tiếp không liên
Chủ đề quan

1 điểm 0,75 điểm 0,5 điểm 0 điểm

Tổ chức tốt; sắp Có tổ chức, Một số phần lan Tổ chức kém;

xếp hợp lý, phát nhưng phát triển man; bắt đầu và không tiến
triển logic; bố chưa logic, cảm kết thúc không triển logic; bắt
cục rõ ràng giác chỉ có phần rõ ràng đầu và kết
Bố cục bắt đầu và kết thúc mơ hồ
thúc

1,5 điểm 1 điểm 0,5 điểm 0 điểm

Chất Hỗ trợ chi tiết cụ Một số chi tiết Chi tiết có phần Không thể tìm
lượng thể theo chủ đề không hỗ trợ cho sơ sài. Không thấy chi tiết cụ
thông phần chủ đề hỗ trợ chủ đề thể
tin và
1,5 điểm 1 điểm 0,5 điểm 0 điểm
độ thú
vị

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Không có lỗi Chỉ một hoặc hai Nhiều hơn hai Nhiều lỗi gây
Lỗi viết lỗi lỗi khó hiểu
câu
1,5 điểm 1 điểm 0,5 điểm 0 điểm

Trích dẫn và trình Trích dẫn và Trích dẫn và Trích dẫn và

bày tài liệu tham trình bày tài liệu trình bày tài liệu trình bày tài
khảo, hình vẽ, tham khảo, hình tham khảo đúng liệu tham khảo
Trích bảng, biểu rõ vẽ, bảng, biểu quy định nhưng không đúng
dẫn và ràng và đúng quy đúng quy định chưa rõ ràng quy định,
trình định nhưng một số không rõ ràng.
bày chỗ chưa rõ
TLTK ràng.

1,5 điểm 1 điểm 0,5 điểm 0 điểm

Kỹ Sử dụng thành

năng thạo và hiệu quả Sử dụng thành Có sử dụng Không sử
thuyết công cụ trình thạo công cụ công cụ trình dụng công cụ
chiếu trình chiếu chiếu trình chiếu
trình
(powerpoint). (powerpoint). (powerpoint). (powerpoint).
(power
point)
1,5 điểm 1 điểm 0,5 điểm 0 điểm

Kỹ Trình bày lưu Trình bày chậm Trình bày ngập Không trình
năng loát, tự tin. Âm rãi nhưng tương ngừng quá lâu, bày nội dung
thuyết phát ra chính xác, đối trôi chảy, âm âm phát ra bài báo cáo.
trình rõ ràng. Không phát ra tương đối không rõ ràng,
(speech có dầu hiệu đọc chính xác Không không chính xác
) slides gây khó hiểu. Có dấu hiệu đọc
slides rõ ràng

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1,5 điểm 1 điểm 0,5 điểm 0 điểm

ĐIỂM TỔNG CÁ NHÂN

ĐIỂM THỐNG NHẤT

Content
Page
I. Introduction …..
II. Development …..
1. … …..
2. … …..
3... ……
III. Conclusion ……
References

Qui cách file báo cáo:

1. Không đóng bìa nhựa
2. Không đóng bìa thơm
3. Không bắt buộc in màu
4. Font chữ: Times New Roman, cỡ chữ: 13, cách dòng: 1.5
5. Đảm bảo số lượng từ yêu cầu (1,000-1,500 từ)
6. In 2 mặt
7. Báo cáo có đầy đủ nguồn tham khảo
8. Mọi hình thức gian lận, đạo văn đều nhận 0 điểm

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I. Introduction

Every culture has its own greetings and body language used in daily contact, such as
handshakes, bows, hugs, and so on. In other words, there were numerous methods to send
a greeting simply through gestures. This demonstrates how varied and rich intercultural
dialogue is. It may have an impact on social mores, cultural practices, manners, or
intercultural understanding. As a result, this study chooses Japan and Vietnam to clarify
and highlight the variations in workplace communication between the two countries,
including differences in religion, values, and some nonverbal signs. From there, it is
feasible to support the promotion of the human socialization process and development
cooperation between Vietnam and Japan.
II. Development
1. Overview of Japan

Japan is renowned as the land of the rising sun since the word “Sun” in Chinese signifies
“Japan”. Tokyo, the nation’s capital, is famous for its vibrant cityscape, stunning
landmarks, cutting-edge technology, and rich cultural diversity. Japan is known for its
cherry blossoms, Mount Fuji, and for being the birthplace of a distinct and varied culture
with friendly and pleasant people. Especially, Japan possesses distinctive cultural
characteristics that have been preserved over the ages and have not yet vanished.

Japan’s climate is warm, with four different seasons, rich flora and fauna, a gorgeous
landscape, and fertile diversity and abundance, attributable to its location on the Pacific
Rim, its territory of approximately 400,000 square kilometers, and the largest number of
islands in the world (Geography of Japan 2023). This nation is a great place for those
who love the outdoors because it has lots of woods and coastlines. However, the same
terrain is also to blame for Japan’s yearly exposure to hundreds of earthquakes, volcanic
eruptions, and tsunamis of all sizes.

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Samurai customs, ukiyo-e paintings, traditional kimonos, and the Matsuri festival are all
celebrated in Japanese culture. And the nation has given a home to well-known anime,
manga, and video games.

2. Basic characteristics of the people in Japan

2.1 Main religions

The two pie charts above display religion distributed in Vietnam and Japan. The
majority of faiths in Vietnam and Japan aim to guide people in the right way,
spread morality, and notably encourage charitable and voluntary work. With rates
of 79% for Shinto and 70% for Buddhism, it is evident that these two religions

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account for the majority of people in Japan given. Only about 1.5% of Christians
and more than 7.5% of others. This demonstrates Shinto and Buddhism is an
important components of the identity of many Japanese. In contrast, Vietnamese
has 86.3% non-religious population. The majority of them practice ancestor
worship, which is not considered a religion but rather a strong belief for thousands
of years. The rest are Roman Catholic, Buddhist, Protestant, Hoa Hao, and others
have a small rate. In conclusion, there are several religious similarities between
Japanese and Vietnamese people, particularly in terms of their Buddhist beliefs and
practices. A good grasp of religion will support a stronger and more fruitful
interaction among the countries when dealing with cross-cultural communication.

2.2 Values

According to the values of Hofstede, with 6 values. I choose 3 values including Long-term

orientation, Individualism, and Masculinity.

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The first value is Long-term orientation. In terms of planning and living, long-term orientation

refers to the propensity of cultures and businesses to do so. After discovering a close affinity

between the Confucian philosophy of Asia and his fourth dimension, Hofstede created the fifth

dimension. When compared to Western societies, this results in entirely different behavior.

Japan and Vietnam both sequence achieve high (88) and equal (57) scores in nearly final

cultural factors. This demonstrates the Japanese and Vietnamese's long-term orientation, in

which they will value tenacity (also known as patience, and perseverance), always worrying

about the future. Where will you go to save money to invest in the future or for when the sun is

old? The two countries, in particular, prioritize virtue (the "final outcome") over truth (the

"truth") and frequently use the ends to justify the methods.

The second value is individualism. It refers to the connections and sharing among members of an

organization, such as a corporation, and the strength of an individual with others in the

community. Vietnam and Japan both have moderate levels of individualism. Japan ranks higher

on the individuality scale than Vietnam, with a 46 vs a 20 rating, according to Hofstede. It

demonstrates how people of Vietnamese and Japanese descent are compelled from birth to

become a part of a larger community, which is typically made up of families (including aunts,

uncles, grandparents, and so on). That is a school or an office. They will be protected by this

group in difficult times, but they are expected to give the community their undivided loyalty in

return. In such a community, members are frequently required to engage in "community

responsibility." With a tendency to have fewer attachments to family, relatives, and

neighborhood, Japan's individualism is higher than Vietnam's. Additionally, this explains why

Japanese individuals spend more time at work than at home. Vietnamese place a higher premium

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on their family, friends, and loved ones, especially during celebrations like anniversaries, Tet

holidays, and so on.

The last value is uncertainty avoidance. The degree of anxiety that society's citizens or

employees of businesses experience in response to uncertain or unknowable circumstances is

related to this cultural factor. Japanese people, who are careful and discrete by nature and hail

from a nation with high scores on uncertainty avoidance, are always concerned about life's

unanticipated uncertainties, such as epidemics and natural calamities. As a result, individuals

find it difficult to adapt to new situations or cultural shifts at work. We can see that people

frequently follow traditions, laws, and ideas that were left behind by earlier civilizations in how

they live and work. On the other hand, Vietnamese people don't worry about dangers or the

unexpected very much. They have the flexibility to try new things. Traditional moral principles

will be subject to more frequent modification in such a society because they are no longer

restricted by existing rules. We can then picture a Japanese and Vietnamese team that would

work perfectly together. The capacity to quickly apply technology, original ideas, and the ability

to anticipate dangers are combined with the Japanese's meticulous planning and extensive

contingency plans, which are combined with Vietnamese creativity.

Rules and interpersonal interactions in the workplace are greatly influenced by work culture.

When you grow up in a certain culture, you are naturally prepared to perform in that culture

without having to consider your feelings, preferences, or reactions. It is advised that you use the

knowledge above when interacting and working with your Japanese coworkers in order to

effectively utilize the cultural five-dimensional theory. As a result, you will be able to fully

comprehend even the smallest gestures in your colleagues' working styles and respect them for

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their differences. Then and only then will we be able to develop effective teamwork and

communication skills.

2.3 Three main features of communication

2.3.1 Decision making

2.3.2 Contracts
2.3.3 Information sharing
3. Decision-making process: In Vietnam, decision-making is frequently done by individuals in

positions of authority, with little participation from subordinates. The decision-making process is

more collaborative in Japan, where all team members participate.

III. Conclusion (100 words)

In conclusion, effective communication is integral to the success of any workplace. However,

when it comes to cross-cultural communication, differences in cultural values and customs can
lead to challenges that need to be addressed. As we have seen with Japan and Vietnam, despite
being from the same region of Asia, each has a distinct cultural background that influences their
workplace communication and behaviour. Therefore, understanding and appreciating these
cultural differences is crucial for effective communication and collaboration in a multicultural
work environment. By examining the cultural factors, including power distance, context, and
nonverbal interaction, we gain insights into how we can communicate effectively with
colleagues from different backgrounds. This knowledge can provide useful guidance on how to
manage communication difficulties in a cross-cultural workplace, improve collaboration, and
ensure the success of the organization.

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Reference

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