Delicatesy Whole Foods SP V Comestibles Finos LTD Exhibitions - En.vi

KHAI THÁC CỦA NGƯỜI YÊU CẦU C 1
Comestibles Finos Ltd

75 Martha Stewart Drive
Thủ đô
Mediterraneo
Điện thoại. (0) 146 77 32
info@comestibles-
wholefoods.com
Kapoor Tsai
Delicatesy Whole Foods Sp 39
Marie-Antoine Carême Avenue
Oceanside
Equatoriana
10 tháng 3, 2014
Gửi ông Tsai,
Rất vui được gặp bạn vào thứ Hai tuần trước tại Hội chợ Thực phẩm Cucina ở Danubia và tôi rất thích buổi trò
chuyện thú vị của chúng tôi.
Như đã chỉ ra tại Hội chợ Thực phẩm Cucina, chất lượng sản phẩm của bạn kết hợp với tư cách thành viên Hiệp
hội Toàn cầu của Delicatesy Whole Foods Sp s và sự tuân thủ nghiêm ngặt nguyên tắc sản xuất có đạo đức và
bền vững khiến công ty của bạn trở thành nhà cung cấp rất thú vị cho Comestibles Finos.
Tôi đặc biệt ấn tượng với báo cáo của bạn về việc quản lý chuỗi cung ứng của bạn, bao gồm cả các cuộc kiểm toán thường
xuyên và nghĩa vụ báo cáo. Như tôi đã nói với bạn, mục đích của chúng tôi là trở thành Công ty Dẫn đầu Hiệp ước Toàn cầu
vào năm 2018 và một trong những vấn đề quyết định là quản lý chuỗi cung ứng phù hợp. Do đó, điều rất quan trọng đối với
chúng tôi là chúng tôi có thể chắc chắn rằng các nhà cung cấp của bạn cũng tuân thủ Triết lý Finos Comestibles và Quy tắc
Ứng xử dành cho Nhà cung cấp của chúng tôi. Sau trải nghiệm tồi tệ của chúng tôi trong quá khứ, chúng tôi muốn đảm bảo
rằng chúng tôi sẽ không một lần nữa trở thành đối tượng của một chiến dịch báo chí tiêu cực vì một trong những nhà cung
cấp của chúng tôi hoặc một người nào đó cao hơn trong chuỗi sản xuất và cung ứng đã không tuân thủ các nguyên tắc trong
Bộ quy tắc của chúng tôi Hạnh kiểm.
Do đó, chúng tôi sẽ rất vui nếu bạn tham gia vào quá trình đấu thầu cung cấp bánh sô cô la của chúng
tôi. Tôi đã đính kèm tài liệu đấu thầu để bạn tiện theo dõi.
Theo kinh nghiệm của bạn với trọng tài đặc biệt, tôi đã liên hệ với bộ phận pháp lý của chúng tôi để xác định liệu điều
khoản trọng tài mới của chúng tôi không bao gồm trọng tài tổ chức có thực sự khả thi hay không. Rõ ràng, chúng tôi
chưa bao giờ gặp bất kỳ vấn đề nào liên quan đến thành phần của hội đồng trọng tài và bộ phận pháp lý của chúng tôi
tin tưởng rằng điều khoản trọng tài hiện tại sẽ không gây ra bất kỳ vấn đề nào trong việc áp dụng nó trên thực tế.
Tôi mong đợi việc gửi đề nghị của bạn và vẫn
Annabel©le Ming Bao gồm: Tài liệu đấu thầu

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Tổ chức thlle và Thúc đẩy Cuộc tranh luận về Trọng tài Thương mại Quốc tế Willem C. Vis số 8

Thủ đô
Mediterraneo
Điện thoại. (0) 146 77 32
info@comestibles-wholefoods.com
HỒ SƠ MỜI THẦU
NỘI DUNG
Không có trang Phần Sự miêu tả

1 Phần I Lời mời đấu thầu
2 Mục II Hướng dẫn đấu thầu
3 Mục III Đặc điểm kỹ thuật của Hàng hóa và Điều khoản Giao hàng
5 Mục IV Điều kiện Đặc biệt của Hợp đồng
7 Phần V Các điều kiện chung của hợp đồng
[] [] []
15 Phần VIII Điều khoản khác
16 Phần IX Thư xác nhận

[] [] []
20 Phần XX Danh sách các Ngân hàng được chấp nhận cho Bảo lãnh Ngân hàng từ các Ngân hàng
Nước ngoài / Quốc hữu hóa / Định kỳ
[] [] []
25 Phần XXV Câu hỏi Finos Triết lý kinh doanh chung Câu hỏi Câu hỏi
27 Mục XXVI Quy tắc ứng xử của Finos dành cho các nhà cung cấp
Phần I
Lời mời đấu thầu
Đối với việc cung cấp 20.000 bánh sô cô la mỗi ngày, từ thứ Hai đến thứ Sáu, bắt đầu từ ngày 1 tháng 5 năm
2014 theo quy định tại Mục III.
To: Delicatesy Whole Foods Sp, 39 Marie-Antoine Carême Avenue, Oceanside, Equatoriana
Contract No: 1257
You are invited to tender for the above contract. The Invitation to Tender consists of the following
documents:
• Section II Tendering Instructions

• Section III Specification of Goods and Delivery Terms
• Section IV Special Conditions of Contract
• S
©ection V General Conditions

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• Section IX Letter of Acknowledgment
[]
• Section XXV Comestibles Finos General Business Philosophy
• Section XXVI Comestibles Finos Code of Conduct for Suppliers
Please read the all Tender Documents carefully and then return the Letter of Acknowledgment to us by
Monday, 17 March 2014 if you decide to tender for this contract.
You are required to hold all information pertaining to this tender confidential and to limit the
dissemination of information within your organisation on a need-to-know basis.
Your tender must be received by noon on Friday, 28 March 2014, which will be the Tender Date. It is our
intention to complete our tender evaluation in such time that the contract for this work will be awarded
by the second week of April 2014.
Yours sincerely
Annabelle Ming
Head of Purchasing
Section III
Specification of the Goods and Delivery Terms
Clause 1: SPECIFICATIONOF THE GOODS

Comestibles Finos intends to increase with the following contract the range of high quality cakes by a
chocolate cake which should have the following paramount specifications:
1. Each chocolate cake will be 3 inches in diameter and will weigh 120 gramm. [ .]
5. Ingredients have to be sourced in accordance with the stipulations under Section IV.
[]
Clause 2: QUANTITY AND DELIVERY

1. The quantity to be delivered under the contract should be 20,000 chocolate cakes daily, Monday to
Friday, excluding Mediterranean public holidays.
2. As the amount needed may decrease or increase and the tenderer should indicate whether a higher
or lower amount would be possible as well and what rebates or increase of price that would entail.
3. Delivery should take place DDP (INCOTERMS® 2010), between 2.00 am and 4.00 am to
Comestibles Finos distribution centre at 5 Juan Amador Place, Capital City, Mediterraneo.
[]
Clause 3: PURCHASE PRICE AND PAYMENT CONDITIONS

1. The price per chocolate cake should not exceed USD 2.50 per unit.
2. The offer should contain indications as to rebates or increases (if any) for amounts in the range between
10,000 and 30,000 units per day.
3. T
© he price should
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Section IV
Special Conditions of Contract
Whereas Comestibles Finos Ltd is a gourmet supermarket chain operating in Mediterraneo and a
Global Compact member committed to high standards of integrity and sustainability,
whereas Comestibles Finos has a ero tolerance polic when it comes to unethical business behavior, such as
bribery and corruption,
whereas Comestibles Finos expects all of its suppliers to adhere to similar standards and to conduct
their business ethically,
the Parties, as defined in Article 1, agree on the following Special Conditions of Contract.
Article 1: PARTIES
Seller: [to be filled in by tenderer]
and
Buyer: Comestibles Finos Ltd, 75 Martha Stewart Drive, Capital City, Mediterraneo represented by
Joan Rocca, Chief Executive.
Collectivel the Parties
Article 2: SPECIFICATIONOF THE GOODS

The Seller agrees to deliver to sell to the buyer the following product complying with all the obligations
arising from this contract:
Chocolate Cake [detailed product name and description to be filled in by tenderer]
Article 3: DELIVERY
[]
4. The seller will deliver 20,000 chocolate cakes of the type described in Article 2 daily, Monday to
Friday, between 2.00 am and 4.00 am to Comestibles Finos distribution centre at 5 Juan Amador
Place, Capital City, Mediterraneo.
[]
Article 4: PURCHASE PRICE

1. The price per chocolate cake will be USD [to be filled in by tenderer].
2. The price shall be reviewable yearly at the anniversary of the contract.
3. The price will be due 60 days after delivery of the goods and invoicing.
Article 5: ORDER OF PRECEDENCE OF CONTRACT DOCUMENTS

The contract is made up of the following documents
xThe Special Conditions of Contract
xThe General Conditions of Contract
xThe Tender Documents
The vari©ous documents making up the contract shall be deemed to be mutually explanatory; in case of
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Section V
General Conditions of Contract
Comestibles Finos Ltd cam kết thực hiện các tiêu chuẩn cao về tính toàn vẹn và bền vững. Comestibles Finos Ltd có một chính sách
khoan dung xói mòn khi nói đến hành vi kinh doanh phi đạo đức, chẳng hạn như hối lộ và tham nhũng. Chúng tôi mong muốn tất cả
các nhà cung cấp của mình tuân thủ các tiêu chuẩn tương tự và thực hiện công việc kinh doanh của họ một cách có đạo đức. Là nhà
cung cấp, bạn phải tuân thủ tất cả các luật và quy định hiện hành, các yêu cầu được nêu trong Bộ Quy tắc Ứng xử của Comestibles
Finos dành cho Nhà cung cấp và các nghĩa vụ theo hợp đồng của bạn đối với chúng tôi.
Khoản 1: ĐỊNH NGHĨA

[]
Khoản 4: TRÌNH TỰ THẨM QUYỀN CỦA GIẤY TỜ HỢP ĐỒNG

1. Lưu nếu có quy định khác trong Điều kiện Đặc biệt, hợp đồng được tạo thành từ các tài
liệu sau theo thứ tự ưu tiên:
a. Các điều kiện đặc biệt của hợp đồng
b. Các điều kiện chung của hợp đồng
c. Tài liệu đấu thầu
d. Comestibles Finos Triết lý kinh doanh chung
e. Comestibles Bộ Quy tắc Ứng xử Finos dành cho Nhà cung cấp
2. Không tuân thủ bất kỳ văn bản nào trong hợp đồng cấu thành vi phạm hợp đồng.
3. Bất kỳ vi phạm nào đối với một số điểm liên quan đến Triết lý kinh doanh chung của Finos Comestibles hoặc
Quy tắc Ứng xử dành cho Nhà cung cấp sẽ bị coi là vi phạm cơ bản khiến Comestibles Finos chấm dứt hợp
đồng có hiệu lực ngay lập tức và yêu cầu bồi thường thiệt hại.
[]
Khoản 19: LỰA CHỌN LUẬT

Thỏa thuận này chịu sự điều chỉnh của Công ước Liên hợp quốc về Bán hàng hóa Quốc tế (CISG). Đối với các vấn
đề không được CISG giải quyết, các Nguyên tắc UNIDROIT được áp dụng.
Khoản 20: GIẢI QUYẾT TRANH CHẤP

Any dispute, controversy or claim arising out of or relating to this contract, or the breach, termination or
invalidity thereof, shall be settled by arbitration in accordance with the UNCITRAL Arbitration Rules
without the involvement of any arbitral institution and excluding the application, direct of by analogy, of
the UNCITRAL Rules on Transparency.
a. The number of arbitrators shall be three, one to be appointed by each party and the presiding
arbitrator to be appointed by the party-appointed arbitrators or by agreement of the Parties.
b. The place of arbitration shall be Vindobona, Danubia.

c. The language to be used in the arbitral proceedings shall be English.
Clause 21: CONFIDENTIALITY

This Clause relates to all information exchanged between the Parties or of which the Parties become aware
in conjunction with the conclusion, execution or termination of the present contract (together defined as
the "Information").
The Signatories to this Contract undertake to keep confidential, and to exercise their best endeavours to
procure that such persons as may be under their control keep confidential, the Information, save only in
respect of the following circumstances:
© thlle Organisation and Promotion of the Willem C. Vis International Commercial Arbitration Moot 12
where any Information is already in the public domain, or becomes part of the public domain,
other than by the action of any Signatory or any person under their control; or
where each of the Parties has confirmed its specific prior agreement in writing that identified
Information can be disclosed; or
where any Signatory is required to disclose or provide details of the Information by a statutory
obligation, including without limitation, statutory, regulatory or securities reporting obligations, or
to protect or pursue a legal right in bona fide legal proceedings before any court or Arbitral
Tribunal of competent jurisdiction.
The Parties shall restrict access to the Information to their employees, accountants, auditors or any
professional advisors or consultants who in each case shall need such access for the purpose of
compliance with any legal or regulatory obligation or audit review or verification or legal proceedings.
Any breach of this confidentiality obligation will result in a claim for liquidated damages for the other party
in the amount of USD 500,000.
Section XXVI
Comestibles Finos Code of Conduct for Suppliers
PREAMBLE
Comestibles Finos is a Global Compact company committed to the principles expressed in the UN
Sustainable Development Goals and described in further details in Comestibles Finos General Business
Philosophy. It is important that Comestibles Finos Suppliers are aware of that Philosophy and adhere to
it. To guarantee such adherence, the measures and conduct expected from suppliers are set out in this
Code of Code of Conduct for Suppliers.
A. Human rights
As a supplier to Comestibles Finos Ltd, you shall
• respect the personal dignity, privacy and rights of each individual;
• refuse to make any person work against his or her will; and
• prohibit behaviour including gestures, language and physical contact, that is sexual, coercive,
threatening, abusive or exploitative.
B. Fair labor conditions and child labor

You shall ensure fair labor conditions. In particular, you will
• refrain from employment discrimination based on gender, age, ethnicity, nationality, religion,
disability, union membership, political affiliation or sexual orientation;
• respect the rights of employees to freely associate and bargain collectively;
• not tolerate or use child labor in any stage of your activities other than in accordance with all
applicable laws and regulations;
• make no use of any forced labor or involuntary prison labor and allow all employees the choice to
leave their employment freely upon reasonable notice;
• compensate employees fairly and follow local wage regulations.
C. Quản lý sức khỏe, an toàn và môi trường

Bạn phải cung cấp một nơi làm việc an toàn và lành mạnh cho tất cả nhân viên của bạn và sẽ tiến hành hoạt
động kinh doanh của bạn theo cách bền vững với môi trường. Đặc biệt, bạn sẽ
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• thiết lập cơ cấu tổ chức và thủ tục thích hợp để quản lý hiệu quả các rủi ro về sức
khỏe, an toàn và môi trường; và
• đảm bảo rằng tất cả người lao động nhận thức đầy đủ về những rủi ro này và được đào tạo thích hợp về
việc thực hiện các biện pháp kiểm soát;
• đảm bảo rằng các nhà cung cấp của riêng bạn tuân thủ các yêu cầu trên.
D. Đạo đức kinh doanh

Bạn sẽ tiến hành công việc kinh doanh của mình một cách có đạo đức. Đặc biệt, bạn sẽ
• refrain from any and all forms of corruption, extortion and bribery, and specifically ensure that
payments, gifts or other commitments to customers (including Comestibles Finos Ltd employees),
government officials and any other party are in compliance with applicable anti- bribery laws;
• adhere to anti-trust and other competition laws;

• disclose to Comestibles Finos Ltd information regarding potential conflicts of interest relating to
your activities as a Comestibles Finos Ltd supplier, including disclosure of any financial interest a
Comestibles Finos Ltd employee may hold in your business;
• protect all confidential information provided by Comestibles Finos Ltd and our respective
business partners;
• adhere to international trade regulations and export control regulations.
E. Procurement by supplier
You must under all circumstances procure goods and services in a responsible manner. In particular,
you will
• select your own tier one suppliers providing goods or services directly or indirectly to
Comestibles Finos Ltd based on them agreeing to adhere to standards comparable to those set
forth in this Comestibles Finos Code of Conduct for Suppliers;
• make sure that they comply with the standards agreed upon to avoid that goods or services
delivered are in breach of Comestibles Finos General Business Philosophy.
F. Inspections and corrective actions

In order to ensure and demonstrate compliance with the Comestibles Finos Code of Conduct for
Suppliers, you shall keep record of all relevant documentation, and provide to us supporting
documentation upon request.
To verify your compliance, we reserve the right to audit and inspect your operations and facilities, at our
own cost and upon reasonable notice, with or without support of a third party. If the results of such an
audit or inspection cause us to be of the opinion that you do not comply with this Comestibles Finos Code
of Conduct for Suppliers, you shall take necessary corrective actions in a timely manner, as directed by us.
If you fail to comply with this Comestibles Finos Code of Conduct for Suppliers, we may take action against
you, including suspending or terminating your activities as one of our suppliers.
G. Access to remedy
Trong bối cảnh mối quan hệ kinh doanh của chúng tôi, nếu bạn hoặc nhân viên của bạn tin rằng các điều khoản của Quy
tắc Ứng xử dành cho Nhà cung cấp này không được tuân thủ, hoặc Comestibles Finos Ltd không hoạt động theo Quy tắc
Ứng xử của riêng mình, thì chúng tôi khuyến khích bạn để nêu lên mối quan tâm của bạn thông qua các kênh báo cáo
của các bên liên quan Comestibles Finos Ltd. Truy cập www.comestibles-wholefoods.com/integrity để tìm hiểu thêm về
các kênh báo cáo này.
Comestibles Finos Ltd cảm ơn bạn đã tham gia vào nhiệm vụ của chúng tôi về Power và Productivit cho một thế giới tốt đẹp hơn.
© Tổ chức thlle và Thúc đẩy Cuộc tranh luận về Trọng tài Thương mại Quốc tế Willem C. Vis 14
KHOẢN LAO ĐỘNG CỦA NGƯỜI YÊU CẦU C 3
Delicatesy WholeFoods Sp
www.DelicatesyWholeFoods.com
Đến:
Annabelle Ming
Capital City
Mediterraneo
27 tháng 3, 2014
Cô Minh thân mến,
Vui lòng tìm lời đề nghị đính kèm của chúng tôi sau lời mời đấu thầu của bạn.
Sau khi xem xét kỹ hơn các Tài liệu mời thầu và thảo luận với bộ phận sản xuất và tài chính của chúng tôi,
chúng tôi phải thực hiện một số sửa đổi nhỏ đối với các tài liệu nhận được theo thư mời nộp hồ sơ mời thầu.
Những thay đổi này chủ yếu liên quan đến hàng hóa và phương thức thanh toán.
Kích thước mà bạn yêu cầu rất khó để chúng tôi sản xuất và đóng gói nên chúng tôi đã đưa ra một chiếc bánh có hình
dạng hơi khác, đó là hình thức bạn đã thấy tại Hội chợ thực phẩm Cucina. Hơn nữa, chúng tôi thường yêu cầu thanh
toán bằng thư tín dụng. Trong trường hợp của bạn, chúng tôi sẽ đưa ra một ngoại lệ và chấp nhận thanh toán bằng tài
khoản mở. Tuy nhiên, yêu cầu 60 ngày sau khi giao hàng là không thể chấp nhận được. Vì vậy, chúng tôi đã đề xuất
thanh toán 30 ngày sau khi giao hàng. Để hoàn toàn minh bạch, chúng tôi đã quyết định gửi một đề nghị phù hợp có
chứa các thay đổi và để ngỏ các phần liên quan trong Tài liệu đấu thầu hoặc hạn chế đưa vào các thay đổi trong tài liệu.
Cảm ơn bạn đã cung cấp thông tin liên quan đến điều khoản trọng tài có trong thư mời tham gia vào quá trình
đấu thầu. Chúng tôi rất có thể sống với điều khoản như hiện tại, vì chúng tôi rất tự tin rằng sẽ không cần phải
dùng đến trọng tài. Trong trường hợp không chắc chắn xảy ra tranh chấp và không thể giải quyết một cách thân
thiện, chúng tôi chắc chắn rằng chúng tôi sẽ có thể khắc phục mọi vấn đề liên quan đến hiến pháp của hội đồng
trọng tài ngay cả khi không có sự hỗ trợ của thể chế.
We hope that you find our offer attractive despite the necessary minor amendments. You can be
assured that we will do everything possible to guarantee that the ingredients sourced from outside
suppliers comply with our joint commitment to Global Compact Principles. If you have any further
questions, in particular concerning our applicable sustainability strategy, please do not hesitate to
contact me.
Kapoor Tsai
Head of Production
39 Marie-Antoine Carême Avenue, Oceanside, Equatoriana; Tel. (0) 214-7765; ophiatesy@new.eq

- View our Commitment to a Fairer and Better World -
CLAIMANT s EXHIBIT C 4
Sales - Offer
Originator: Kapoor Tsai
Client: Comestibles Finos Ltd
Description of the Goods: Chocolate Cake – Queens’ Delight
Quantity: 20,000 per day (as per Tender Documents)
Price per Unit: USD 2
Place of Delivery: (as per Tender Documents)
Payment Terms: 30 days after delivery and invoicing
Offer Number: 5798 KT (relating to contract no 1257)
The offer remains open until: 11 April 2014
Specific Terms and Conditions:
The following Specific Terms and Conditions, forming part of the offer, shall prevail over any other documents with respect to
the sales contract, except the main part of the Sales-offer:
• Not applicable
The above offer is subject to the General Conditions of Sale and our Commitment to a Fairer and Better World.
Refer to our website www.DelicatesyWholeFoods.com in regard to our General Condition and our commitments and
expectations set out in our Codes of Conduct.
39 Đại lộ Marie-Antoine Carême, Oceanside, Equatoriana; Điện thoại. (0) 214-7765;ophiatesy@new.eq

Thủ đô
Mediterraneo
Điện thoại. (0) 146 77 32
www.comestibles-wholefoods.com
Đến:
Ông Kapoor Tsai
Oceanside
Equatoriana
Ngày 7 tháng 4 năm 2014
Gửi ông Tsai,
Chúng tôi vui mừng thông báo với bạn rằng đấu thầu của bạn đã thành công bất chấp những thay đổi do bạn đề
xuất. Các điều khoản và hình thức thanh toán khác nhau của chiếc bánh đều được chúng tôi chấp nhận và chúng tôi
rất mong được hợp tác hiệu quả.
A decisive element for Comestibles Finos decision was your convincing commitment to sustainable
production. Such commitment is well evidenced in your impressive Codes of Conduct which I downloaded
following your tender out of curiosity. Your Codes show that Delicatesy Whole Foods and Comestibles
Finos share the same values and are both committed to ensure that the goods produced and sold fulfill the
highest standard of sustainability.
We are looking forward to receiving your delivery of 20,000 chocolate cakes starting 1 May 2014.
Please contact Nigella Araki on Tel. (0) 146 77 32-04 or nigella.araki@comestibles-
wholefoods.com
Kind regards,
Annabelle Ming
Head of Purchasing
27 January 2017
Comestibles
Finos 9:23 a.m.
To: ophiatesy@new.eq
From: info@comestibles-wholefoods.com
Re: Delivery of Global Compact Compliant Chocolate Cakes
Dear Mr. Tsai,
As far as we are aware the chocolate cakes you have delivered in accordance with contract no 1257 contain
cocoa from Ruritania. Two weeks ago, the UNEP Special Rapporteur investigating the growing
deforestation in Ruritania released a report on the state of the Ruritanian cocoa industry and its
compliance with the accepted principles of sustainable farming and Global Compact. In her report, the
Special Rapporteur stated that there was widespread fraud and corruption in Ruritania. According to
findings of the report nearly all Ruritanian cocoa suppliers are implicated as well as the supervisory
authority. Of particular concern for us is that the fraud pertains to falsified zoning plans, certificates of
origin and carbon emission statements of the cocoa suppliers.
Can you please confirm for us that the cocoa you are using for producing the chocolate cakes comes
from a supplier which strictly adheres to Global Compact by the close of business on Monday, 30
January 2017!
As made clear during the negotiations leading to the conclusion of the contract and as can be derived
from our Code of Conduct which is part of the contract we would consider the use of cocoa produced not
in compliance with the accepted sustainability standards to constitute a serious breach of contract which
entitles us to terminate the contract for cause immediately and claim damages.
We will refrain from taking any further delivery or making any further payment until the issue is solved.
Sincerely,
Annabelle Ming

Capital City
Mediterraneo
Tel. (0) 146 77 32
THE MONEYWITH ETHICAL BUSINESSby t h
- Review of Documentary: How a Country cashes in on HumHainosRiiIgshhihtsar-a
The documentary “How a Ruritanian University Business

Country cashes in on Human School points out.
Rights” is a sobering account
how a world-wide commitment Investigators believe that a
to human rights, a fight against group of three business people
climate change, and for a realised this, and devised a
sustainable environment can be scheme to defraud billions of
circumvented with the help of a US dollars. The group bribed
government. It also highlights officials at the Ministry for
the plight of a developing Agriculture to change the
country to allow its business zoning plans and issue permits
community to break into the within nature reserves. The
global market. […] business men then divided those
permits into smaller units
Shady deals, offshore accounts, and sold them on to farmers.
money laundering… The report The fake zoning meant that
released on 6 January 2017 by none of the conservation laws
the special rapporteur were applicable.
Michelgault investigating for UNEP the
growing deforestation in To make way for agribusiness,
Business Ruritania has all the hallmarks large parts of the rainforest had
News of a crime thriller. It is published

one month after Ruritanian
to be burnt down. […]
authorities cracked down on a When the fires penetrate the

Monday, sustainability certification earth, they smoulder for weeks,
January 23, 2017 scheme (SCT) that involved sometimes months, releasing
Ruritanian ministers, clouds of methane, carbon
Government officials and monoxide, ozone and exotic
business leaders. […] gases such as ammonium
cyanide. Smoke exposure and
The Ruritanian SCT aimed at pollution is estimated to have
minimizing the environmental caused 100,300 premature
impact of agribusiness on the deaths in Ruritania. Recent
one hand and creating a base fires burned more than two
economy on the other. The million hectares and affected
Ministry for Agriculture was 44 million people. […]
tasked to make impact and
sustainability assessments with In addition, wrong certificates
regard to the use of land and of origin where issued for
rainforest in Ruritania. cocoa farmed in protected areas
so that the beans could be sold
“The structure was poorly as “sustainably grown” despite
conceived from the start and had their real origin.
some real flaws.”, Virgino
Martinez, an environmental
economics professor at the
27 January 2017
Delicatesy
WholeFoods Sp2:35 p.m.
To: info@comestibles-wholefoods.com
From: ophiatesy@new.eq
Re: Global Compact Compliant Chocolate Cakes
Dear Ms. Ming,
Following up on your email of this morning I can confirm your recollection that the cocoa used for the
chocolate cakes comes from Ruritania and is provided to us by the Ruritania Peoples Cocoa mbH.
We are fairly confident that there is no problem with the cocoa delivered to us from our supplier. We have
monitored Ruritania Peoples Cocoa mbH in line with our guidelines. Ruritania Peoples Cocoa mbH have signed
our Supplier Code of Conduct which compels them to adhere to our carbon emission standards. In 2014, we
instructed the internationally operating Egimus AG which is specialised in providing expert opinion on Global
Compact compliance to scrutinize Peoples Cocoa mbH on site. They certified that Ruritania Peoples Cocoa mbH
complied with Global Compact and the principles of sustainable production. For the last two years, we have
relied regarding our compliance assessment on the documentation sent to us by Ruritania Peoples Cocoa. There
was nothing in the documentation which suggested fraud.
I will, however, immediately verify whether Ruritania Peoples Cocoa mbH is in any way implicated in the scandal
and will get back to you as soon as possible.
Irrespective of that, I have to insist on payments being made for the cakes delivered. You will remember that
the agreed upon payment mechanism deviates from our normal payment mechanism. I personally took the
responsibility for deviating from the general rule to require a letter of credit. Therefore, I would consider it to
be unfair, if you were to refrain from making any further payment, in particular since we have obviously
complied with our obligations under the contract and used our best efforts to ensure that the chocolate cake
delivered complies in all respects with the values for which both our companies stand for.
Sincerely,
Kapoor Tsai
39 Marie-Antoine Carême Avenue, Oceanside, Equatoriana; Tel. (0) 214-7765;

ophiatesy@new.eq
- Xem Cam kết của chúng tôi về một Thế giới Công bằng và Tốt đẹp hơn-
10 tháng 2, 2017
Delicatesy
WholeFoods Sp9:23 sáng
Đến: info@comestibles-wholefoods.com
Từ: ophiatesy@new.eq
Re: Bánh sôcôla tuân thủ quy mô toàn cầu
Cô Minh thân mến,
To my great dismay and contrary to my original firm belief I have to inform you that we cannot exclude the
possibility that some of the cocoa beans used for the production of our chocolate cake have not been produced
in accordance with the contractually required principles. It seems very likely that our supplier has not only
breached its contractual obligation towards us but has also obtained falsified certificates to cover up such breach
of contract.
We have immediately terminated the contract with Ruritania Peoples Cocoa mbH and have in the meantime
been able to secure other supplies so that we can start delivery again.
We are naturally very sorry about that incident and understand your anger which we share. I want, however, to
reiterate that such fraud by Ruritania Peoples Cocoa mbH does not constitute a breach of contract by us.
Delicatesy has always complied with all obligations resulting from the contract 1257, and in particular our
General Conditions of Sale which have become part of it. We have always acted in line with our general policy
and our commitment to Global Compact in the selection and supervision of Ruritania People Cocoa. In addition,
we have also complied with the requirements set out in the Business & Human Rights Act 2012. Thus, we have
definitively done everything in our power to make sure that the chocolate cake and its production comply with
the values we share.
Irrespective of this absence of any breach of contract from our side and in order to show you our appreciation of
the business relationship with you, we are willing to offer you a possible reduction of 25% for the price for the
600,000 cakes delivered and not yet paid.
That offer is naturally without prejudice and should not be interpreted as the assumption of any liability.
Sincerely,
Kapoor Tsai
39 Marie-Antoine Carême Avenue, Oceanside, Equatoriana; Tel. (0) 214-7765;

delicatesy@new.eq
- View our Commitment to a Fairer and Better World-
12 February 2017
Comestibles
Finos 9:23 a.m.
To: delicatesy@new.eq
From: info@comestibles-wholefoods.com
Re: Delivery of Global Compact Compliant Chocolate Cakes
Dear Mr. Tsai,
We have received your email of 10 February 2017.
We appreciate your efforts to investigate the issues and your willingness to find an amicable solution.
Notwithstanding the fact that you may have been defrauded yourself, we have made clear during the
negotiations and at all times thereafter that for us the use of cocoa produced not in compliance with the
accepted sustainability standards is such a serious breach of contract that we will terminate the contract with
immediate effect.
We are entitled to do so pursuant to Clauses 4 (3) of the General Conditions of Contract in conjunction with
the principles C and E, in Comestibles Finos Code of Conduct for Suppliers.
We are presently evaluating the damages which result from such breach of contract and will set off parts of
this damage claim with the payment claim you have raised.
Sincerely,
Annabelle Ming

Capital City
Mediterraneo
Tel. (0) 146 77 32
RESPONDENT s EXHIBIT R 1
LETTER OF ACKNOWLEDGEMENT
Date: 17 March 2014
To:
Annabelle Ming
Capital City
Mediterraneo
Sender:
Oceanside
Equatoriana
CONTRACT FOR PROVISIONOF CHOCOLATE CAKES
Dear Ms. Ming,
1. We acknowledge receipt of your Invitation to Tender package.

2. We have received all the documents listed in the Invitation to Tender.
3. We have read the Invitation to Tender and will tender in accordance with the specified
requirements.
Kind regards,
Kapoor Tsai
Head of Production
39 Marie-Antoine Carême Avenue, Oceanside, Equatoriana; Tel. (0) 214-7765; delicatesy@new.eq

Vanilla-Chocolate Cake – King s Delight
Cucina
Vanilla-Chocolate Cake Ki g Deligh Best
Cake
Award
2010-
2014
Sustainably Sourced Cocoa
Improving the lives of cocoa farmers and the quality of their products
DELICATESY WHOLE FOODS SP – BUSINESS CODE OF CONDUCT
Preamble
[ .]
Delicatesy is guided by the wish to be recognized as a company that cares for the environment and the communities it lives
and works in. These ambitions are the basis for Delicates s long standing commitment to the responsible stewardship of
environmental resources as well as to a respectful attitude towards nature. [ ]
Confidential Information
Employees are required to keep Company information confidential, including, but not limited to customer lists, sales records,
business plans, know-how, technology, recipes, trade secrets and other proprietary commercial information. Unless required by
law or authorized by their supervisor, employees shall not use or disclose any such confidential information to any person. All
such information constitutes valuable, special and unique property of Delicatesy, the disclosure of which would cause
Delicatesy substantial harm. As a general rule, do not disclose confidential information to anyone outside the Company,
including family and friends.
Bribery & Corruption

Delicatesy condemns any form of bribery and corruption. Bribes are linked to unjustified preferential treatment of the giving
party. They can be in the form of gifts, meals, entertainment, vouchers, discounts and various other financial advantages.
Employees must never give or receive bribes, whether directly or through a third party and they shall not engage in activities
that could create the impression of improper dealings. [ ]
Preservation & Regeneration Of Environmental Resource Bases

Delicatesy wants to continuously reduce any negative impact its business has on the environment. As these impacts derive
from multiple sources within its business processes, Delicatesy acknowledges that its environmental effort must be
comprehensive and implemented at different stages of its activity.
For this reason, Delicatesy is issuing the following principles:

Legislation:Assure compliance with all applicable environmental legislation and adhere to stipulations of standards and
certification schemes Delicatesy is committed to.
Investments:Consider environmental impact of capital investment projects as i.e. energy consumption & -efficiency,
transportation & logistics in addition to usual quality, capacity and financial aspects.
Procurement:Seek the environmentally responsible procurement of raw materials and natural resources through the
provision of information material, advice and training among Delicatesy employees and suppliers.
Working environment: Establish a working environment that allows employees, suppliers, partners and customers as well
as governmental, non-governmental and community organizations to freely address environmental concerns as well as
suggestions and ideas for the improvement of Delicates s environmental performance.
Continuous improvement: Analyze and evaluate regularly opportunities promising significant improvements to Delicates s
environmental performance, with particular attention given to reduction of i) greenhouse gas emissions, ii) energy
consumption, iii) waste volume and iiii) fresh- and waste water volume.
Set and measure environmental goals: Define environmental Ke Performance Indicators , with focus on the reduction of
greenhouse gas emissions, energy consumption, waste volume and fresh- and waste water volume, set measurable long
term improvement targets of the KPI s and measure respective performance regularl . Participate in international initiatives
as i.e. the Carbon Disclosure Project (CDP) to benchmark with peer companies.
Communicate & Report: Demonstrate that environmental issues are acknowledged and taken seriously by
communicating internally and externally in a transparent manner.
Implementation & Enforcement

The CEO is responsible for ensuring that all employees are informed and educated on the Business Code of Conduct. The CEO
is expected to enforce the strict adherence to the rules and regulations of the Business Code of Conduct. It is critical that the
CEOs and their management teams and supervisors lead and guide by example.
The CEO and his/her representative have to ensure suppliers adhere to the Supplier Code of Conduct which is based on this
Business Code of Conduct.
Failure to read the Business Code of Conduct does not excuse an employee or supplier from compliance with the Business
Code of Conduct. Any failure to comply with this Business Code of Conduct may result in disciplinary action, including the
possibility of dismissal or in case of a supplier termination of the contract, and, if warranted, legal proceedings or criminal
sanctions.
DELICATESY WHOLE FOODS SP – SUPPLIER CODE OF CONDUCT
At Delicatesy Whole Foods Sp we are committed to behaving responsibly, ethically and sustainably it s fundamental to our
growth, and it makes good business sense. We want to engage with suppliers who share this commitment.
The goal of this Code of Conduct is to positively influence the supply chain. This means enabling and supporting suppliers to
review their current approach to sustainability and make tangible improvements that will benefit their business, and ours, as
well as society and the environment. Therefore, our Supplier Code of Conduct outlines the expectations we have of all our
suppliers, their suppliers or sub-contractors. Any non-compliance with the provisions of this Code of Conduct will be considered
to be a fundamental breach of contract and Delicatesy Whole Foods Sp will make use of the remedies available to it:
1. Ethical Business
We expect our suppliers to:
x conduct their business activities with integrity and in accordance with all applicable laws, regulations and ethical
standards of the country where they are doing business. This includes but is not limited to competition and fair
trading laws; insider trading laws; environmental laws and regulations; and anti-corruption laws of countries where it
does business;
x not engage in any form of corruption including bribery, facilitation payments, extortion, money laundering or other
illegal or unethical gratitudes;
x be transparent about their practices and actively engage sustainable policies and processes.
2. Human Rights and Labour Standards
x ensure that all its employees, agents and sub-contractors comply with regulatory and statutory requirements in relation to
workforce policies and human rights for example employment practices, human rights, discrimination, harassment, equal
opportunities, and global labour standards;
x respect human rights and ensure no employee shall suffer harassment, physical, mental or other forms of abuse;
x not use forced or compulsory labour and ensure that employees are employed voluntarily and of their own free
will;
x not use child labour, and to comply with International Labour Organisation (ILO) standards.
3. Health and Safety
x ensure that all its employees, agents and sub-contractors comply with regulatory and statutory requirements in relation
to workforce and health and safety policies;
x provide policies and procedures for health and safety which meet legal requirements, and commit to continuous
improvement of occupational health and safety; [ ]
4. Environmental Management
x comply with all applicable laws, regulations and standards of the country where they are doing business;
x conduct their business and operations in a way that minimises their impact on the environment;
x ensure that their suppliers and sub-contractors to comply with the principles of this Supplier Code of Conduct;
x adopt practices that deliver benefits to their own operations and supply chains, and improve their and our
sustainable performances over time;
x actively participate in projects that contribute towards making a difference to the environment.
5. Monitoring
Suppliers are expected to maintain and be able to provide Delicatesy Whole Foods Sp with documentation which demonstrates
compliance to this Supplier Code of Conduct. We regularly monitor our suppliers and ask about their business practices through
questionnaires to help us identify and assess potential risks. We reserve the right to audit compliance to these guidelines in
accordance with criteria formulated by us. If a supplier does not meet our expectations we will work with
our suppl© moetdioianloafctthieon
thlelefOinrgdainnigssattiohnroaungdhPrroem Wsi.llem C. Vis International Commercial Arbitration Moot 31

ö
PierroAsfs.tsDoorc.aiSadttdeiofranensfsoKrtrh
VINDOBONA J OURNAL
OF INTERNATIONAL COMMERCIAL ARBITRATION AND S ALES LAW
2016, 123 e t s e q .
The notion of conformity in Art. 35 in the a ge of Corpora te S ocia l

Re s pons ibility Code s a nd “Ethical Contracting”
By Rodrigo Pra s a d
I. Introduction III. Changing Concept of Conformity
50 years ago, the concept of Corporate Social Traditionally the conformity of the goods
Responsibility Codes (CSR-Codes) hardly depended to a large extent on their physical
existed and had definitively no relevance for properties. In recent years, there is a growing
sales law. Today, an own Corporate Social tendency in the sales law literature which
Responsibility Policy and Codes of Conduct or promotes a wider understanding of the
Ethics implementing such policy are standard concept of conformity. These authors also
for all internationally operating companies consider extraneous factors relating to the
from the developed world. There is abundant goods such as the production process and
literature on such codes from the economic, other ethical conduct of the seller to be part of
socio-economic or social perspective and the conformity-requirements. That may be
during the discussion concerning the role and the
true, where parties specifically make
responsibility of multinationals the issue has compliance with certain production standards
also been treated from the perspective of part of the goods. A well-known example are
public international law. By contrast, there is cases where the buyer wants to buy goods
only a very limited literature concerning the which bear the label of fair trade. However,
private law effects of such codes. The present outside these narrow cases where the parties
article discusses whether and, if so, to what actually trade not only in goods but also in
extent Corporate Social Responsibility Codes emotion (ethically conscious buyer), such a
play a role in sales law, in particular to what broad concept of conformity should be
extent they are relevant for defining the rejected. In particular, the conformity of goods
requirements goods have to comply with to be does not depend on their compliance with the
conforming. […] very broad and general statements in
CSRCodes, such as that production has to be in
line with Global Compact principles. Such
statements are by far too general and
unspecific to result in an enforceable
contractual obligation.
[…]
Witness Statement by
Annabelle Ming
My name is Annabelle Ming and I am 50 years old. I am an economist by training and have been
working for 15 years for Comestibles Finos (Respondent) in various functions. Since January 2012, I am
the Head of Purchasing at Comestibles Finos.
In my present function, I regularly visit the Cucina Food Fair to see new trends and products and to talk to
potential suppliers. At the Cucina Food Fair 2014 I met Mr. Tsai of Claimant for the first time and we had a
long discussion about numerous topics surrounding ethical production. One of the issues covered was the
detrimental impact negative press can have in the field of ethical production and the resulting need to
monitor suppliers.
Mr. Tsai talked about the changes made by Claimant to its production processes, internal organization
and the relationship with its suppliers and customers after it had become a Global Compact member. He
was very proud of these changes, which had been largely instigated and implemented by him. In his view,
the reporting obligations and the auditing possibilities provided for in Claimant s Code of Conduct allowed
them to monitor also the activities of their suppliers in a way, that they could largely guarantee
compliance with the Code by their suppliers.
I told him, that this was very interesting for us given our past experiences with a supplier and the intention
to become a Global Compact LEAD Company. We had been targeted in a press campaign initiated by one
of our competitors for allegations which emerged from arbitral proceedings initiated by us against a
supplier for the breach of a delivery obligation. That supplier had tried to justify its non- delivery of goods
by alleging that he had received secret information that we were part of a laundromate scheme used b
slush funds to launder mone . Somehow, this information had been leaked to our competitor who
presented it to the press as a given fact. The effect of that bad press had been a considerable drop in our
sales. While there is no definitive proof we assume that the information about the unjustified allegation
was leaked by the wife of the competitor s COO who worked for the arbitration institution where we had
initiated the case.
As a consequence of that affair and the damage done to our reputation, we have included in all our
contracts a very strict confidentiality clause with a high penalty for breaches. Furthermore, we switched
our arbitration clause from an institutional arbitration clause to an ad hoc clause providing for arbitration
under the UNCITRAL Arbitration Rules and explicitly excluding the involvement of any arbitral institution.
Mr. Tsai was very interested in the affair since Claimant was in the process of reviewing its own contract
models. I remember that discussion very well because he told me that they had moved some years before
the other way from ad hoc arbitration to institutional arbitration. That had been the consequence of a bad
experience with the appointment of the presiding arbitrator by the state court. The latter had not only
taken very long but in the end appointed a chairman whose only qualification was that he knew the judge.
Upon my return from Cucina I immediately contacted our legal department to ask them whether the
experien© s Sa clearu
a n tleOrnegcaensissaittioantend
foK rrthl adaPnroymcohtiaonnogfethteoWtih
lleemdCi.sVpisuItneterrneastoiolnuatliCoonmm s e c oitnratatioinneMdooitn our41
ci a l A rb
PcroeAfs.oDofrc.iCttelioafaninm ö
General Conditions. Our lawyers promised to look into that. When we prepared the Tender Documents, I
was told that they did not see the necessity to make any changes and did not enquire any further.
I pointed that out to Mr. Tsai when I sent him the invitation to participate in the tender which has
already been submitted by Claimant as its Exhibit C 1.
11 September 2017

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KHAI THÁC CỦA NGƯỜI YÊU CẦU C 1

Comestibles Finos Ltd

Gửi ông Tsai,

Tôi mong đợi việc gửi đề nghị của bạn và vẫn

Annabel©le Ming Bao gồm: Tài liệu đấu thầu

Comestibles Finos Ltd

Không có trang Phần Sự miêu tả

16 Phần IX Thư xác nhận

Lời mời đấu thầu

Contract No: 1257

• Section II Tendering Instructions

©ection V General Conditions

Specification of the Goods and Delivery Terms

Clause 1: SPECIFICATIONOF THE GOODS

Clause 2: QUANTITY AND DELIVERY

Clause 3: PURCHASE PRICE AND PAYMENT CONDITIONS

Special Conditions of Contract

Collectivel the Parties

Article 2: SPECIFICATIONOF THE GOODS

Article 4: PURCHASE PRICE

Article 5: ORDER OF PRECEDENCE OF CONTRACT DOCUMENTS

General Conditions of Contract

Khoản 1: ĐỊNH NGHĨA

Khoản 4: TRÌNH TỰ THẨM QUYỀN CỦA GIẤY TỜ HỢP ĐỒNG

Khoản 19: LỰA CHỌN LUẬT

Khoản 20: GIẢI QUYẾT TRANH CHẤP

b. The place of arbitration shall be Vindobona, Danubia.

Clause 21: CONFIDENTIALITY

Comestibles Finos Code of Conduct for Suppliers

B. Fair labor conditions and child labor

C. Quản lý sức khỏe, an toàn và môi trường

D. Đạo đức kinh doanh

• adhere to anti-trust and other competition laws;

F. Inspections and corrective actions

Cô Minh thân mến,

39 Marie-Antoine Carême Avenue, Oceanside, Equatoriana; Tel. (0) 214-7765; ophiatesy@new.eq

Originator: Kapoor Tsai

Client: Comestibles Finos Ltd

Description of the Goods: Chocolate Cake – Queens’ Delight

Quantity: 20,000 per day (as per Tender Documents)

Price per Unit: USD 2

Place of Delivery: (as per Tender Documents)

Payment Terms: 30 days after delivery and invoicing

Offer Number: 5798 KT (relating to contract no 1257)

The offer remains open until: 11 April 2014

Specific Terms and Conditions:

Comestibles Finos Ltd

Ngày 7 tháng 4 năm 2014

Gửi ông Tsai,

Re: Delivery of Global Compact Compliant Chocolate Cakes

Dear Mr. Tsai,

75 Martha Stewart Drive

The documentary “How a Ruritanian University Business

News of a crime thriller. It is published

authorities cracked down on a When the fires penetrate the

Re: Global Compact Compliant Chocolate Cakes

Dear Ms. Ming,

39 Marie-Antoine Carême Avenue, Oceanside, Equatoriana; Tel. (0) 214-7765;

Re: Bánh sôcôla tuân thủ quy mô toàn cầu

Cô Minh thân mến,

39 Marie-Antoine Carême Avenue, Oceanside, Equatoriana; Tel. (0) 214-7765;

Re: Delivery of Global Compact Compliant Chocolate Cakes

Dear Mr. Tsai,