Professional Documents
Culture Documents
Your name is Sophie. You’ve seen a job advert in Career Now and you are interested in the position as
a Sales Assistant at VTS Company. Call Ms. Corina, Head of Human Resources Department to ask her
for an application form. If she is not available, leave a message. The message should include:
• your name
• your telephone number
• your email address
• what you want her to do
Pre-intermediate 1- STUDENT 1B
You are Ms. Corina’s Personal Assistant. Your boss is not available right now. Answer student A’s phone
and offer to take a message. You should:
Compiled by Minh Trang – Gook luck ^^
• ask for the caller’s name, phone number, and email address and take notes.
• make sure that you get all information right (ask the caller to repeat the information if
necessary , read the information back for the caller to check it)
• promise that Ms Corina will get the message.
Student A: You are Mr. Robert’s business partner. You have an appointment with him but something
has come up and you need to reschedule the meeting. Call him and be ready to leave a message if he
is not available. The message should include
• information about the scheduled meeting
• the time you want to meet him instead
• reason why you have to reschedule the meeting
• your name and your phone number (real information)
Student B: You are Mr. Robert’s secretary. Your boss is not available right now. Answer student A’s
phone and offer to take a message. You should:
• repeat the key information
• Ask for clarification
to make sure you have understood everything. Write down any important information.