FINAL REPORT

FIELD PRACTICE
AT THE BOGOR MADYA TAX SERVICES OFFICE

Organized By :

Student Name : Emah syakila

NISN/NIS : 00691283229
Class : XII MPLB 3
Expertise Program : Office Management and Business Services

PELITA CIAMPEA VOCATIONAL SCHOOL 1

JL. RAYA WARUNG BORONGCIAMPEA, Benteng, Kec.Ciampea, Regency. Bogor, West
Java, with postal code 16620
2023
 VALIDITY SHEET
FINAL REPORT
FIELD PRACTICE
AT THE BOGOR MADYA TAX SERVICES OFFICE

Submitted to fulfill one of the requirements for the Field Work Practice Subject
Vocational School Level Office Management and Business Services Skills Program

SHAKILA'S GRANDMOTHER
00691283229

Has been checked and approved as a field work practice report

On
Bogor, 13 June 2023 to 8 August 2023

Agree,

Industrial Instructor School Counselor

Rahadiyan Haris Sri Hikmawati, S.PD

Know,

Head of Pelita Ciampea Vocational School Head of Management

Skills Program Office and Business Services

Dr. Riris Choerunnisa, M.Pd Ratna Komalasari, S.Pd

 FOREWORD

Alhamdulillah, let's give all praise and gratitude to Allah SWT who has given abundant
sustenance and gifts to all of us, so that the authors were able to make this Field Work
Practice Report (PKL).

In preparationmaking reports, the compiler has tried to complete it carefully and

perfectly. However, the compiler is aware that there are still many shortcomings in
preparing the report.

Therefore, the authors hope that there will be constructive suggestions and criticism so
that in the future the report they will be working on can be better.

Taking this opportunity, the authors would like to thank all parties who have helped in
carrying out the practice and making this Field Work Practice Report. Thanks are
expressed to:

1. Mrs. Dr. Riris Choerunnisa, M.Pd, as Head of SMK Pelita Ciampea 1.

2. Rahadiyan Haris, as head of the company.
3. Sri Hikmawati, S.PD, as a supervisor from the school.
4. Ladies and gentlemen, teachers at SMK Pelita Ciampea 1.
5. Batch mate.

Finally, the author hopes that this report will have great benefits for the progress of SMK
Pelita Ciampea 1. Once again, the author would like to thank all parties who were
involved in preparing this report.

Bogor, 08 August 2023

Compiler
 LIST OF CONTENTS

● Title page

Validity sheet……………………………………………………………………………. i

Foreword……………………………………………………………………………….. ii

List of contents………………………………………………………………………... iii

CHAPTER I Introduction

a. Background…………………………………………………………… x
b. Objectives of PKL Implementation…………………………………… x

CHAPTER II Implementation of PKL

a. Description/Profile of the World of Work Place for Street Vendors…. x

b. Journal of PKL Implementation………………………………………. x
c. Results of PKL Implementation………………………………………. x

CHAPTER III Closing

a. Conclusion……………………………………………………………. x
b. Feedback and Suggestions…………………………………………… x

Appendix

a. PKL Placement Letter

b. Profile of Internal School Advisors
c. Profile of External Supervisor/Industrial Instructor
d. World of Work Profile/History/Organizational Structure/Job Description
e. Standard Operating Procedures/Work Instructions/Format Examples
f. Portfolio/Photos of PKL Implementation
 CHAPTER I

Introduction

A. Background
National Education System Law Number 20 of 2003 Article 3 explains that National
Education functions to develop abilities and shape the character/attitude and civilization
of a dignified nation in order to educate the life of the nation and state, which aims to
develop the potential of students to become human beings with character. , have faith
and be devoted to God Almighty, have noble character, be healthy, knowledgeable,
capable, creative, independent, and be democratic and responsible citizens.
Referring to the contents of the National Education System Law Number 20 of 2003
article 3 concerning the Goals of National Education and the explanation of article 15
which states that vocational education is secondary education which prepares students
primarily to work in certain fields. This understanding contains the message that every
institution that provides vocational education must be committed to making its
graduates capable of working in a particular field.
Vocational High Schools (SMK/MAK) are an integrated part of the National Education
System, which has a very important role in preparing and developing Human Resources
(HR) of superior citizens. Vocational High School is a level of secondary education with
specialization that prepares its graduates to be ready to enter the world of work, more
capable of working in a group of jobs or one field of work rather than other fields of
work which are more varied according to the needs of the world of work and
developments of the times.

As an effort to meet the demands of the world of work, SMK/MAK carries out practical
activities in the world of work through a field work practice program which is then
abbreviated as PKL. PKL in the world of work provides a major differentiator from other
equivalent schools.

B. Objectives of PKL Implementation

The objectives of PKL are as follows:
1. develop professional character and work culture in students;
2. increasing student competency according to the curriculum and the needs of
the world of work, and
3. prepare students' independence for work and/or entrepreneurship.
In general, PKL aims to prepare and develop prospective graduates both structurally
and functionally, who have a work culture. It is hoped that the implementation of
this PKL Program can increase abilities, skills and self-confidence to be ready to
work when entering the world of work.
The PKL program planning is prepared jointly by SMK/MAK and the world of work.
In its implementation, PKL meets the needs of students, as well as being a vehicle
for contributing to the world of work towards efforts to improve the quality of
education in SMK/MAK. Operationally, the objectives of PKL are as follows.
1. Providing direct/real work experience to students in order to instill and
internalize a positive work climate that is oriented towards caring for quality,
time, process, costs and work results.
2. Providing opportunities for students to build and develop character in
accordance with the positive values that grow and are needed by society,
especially in the world of work they are involved in.
3. Producing competent graduates, who have the level of knowledge, skills and
work ethic that suit the demands of the world of work.
4. Obtaining a link and match between Vocational High Schools (SMK/MAK) and
the world of work.
5. Increasing the efficiency of the education process and training of quality and
professional graduates.
6. Provide recognition and appreciation for work experience as part of the
education and training process.
7. Instilling a high work ethic for students to enter the world of work according to
the demands of the global job market.
8. Fulfill things that have not been fulfilled in schools in order to achieve complete
graduate competency standards.
9. Actualizing one form of activity in the implementation of the Dual System
Education Model (PSG) between SMK/MAK and Partner Institutions which
systematically and systemically combines educational programs in schools
(SMK/MAK) with training programs for skill mastery in the world of work.
 BAB II

Implementation of street vendors

A. Description/Profile of the World of Work Place for Street Vendors

● Place :

Bogor Intermediate Tax Service Office

In 2018 the Directorate General of Taxes (DJP) established 23 office units, one of
which is the Bogor Madya Tax Service Office (KPP) which is located within the DJP West
Java III Regional Office (Kanwil). KPP Madya Bogor is an expansion or split of the KPP in
the West Java III region. Starting Operations (SMO) KPP Madya Bogor on October 1 2018
based on KEP-167/PJ/2018 dated June 7 2018.
When it was first established, KPP Madya Bogor had its address at Jalan
Pangrango Number 23 Bogor Tengah, Bogor. However, since July 13 2020 KPP Madya
Bogor has officially occupied a new building located at the DJP West Java Regional Office
Building III Floor 2-3 Jalan Ir. H. Djuanda No.64 Paledang, Central Bogor, Bogor City.
The main duties of the Bogor Intermediate KPP are as explained in the
Regulation of the Minister of Finance of the Republic of Indonesia Number
PMK-184/PMK.01/2020 concerning Amendments to the Regulation of the Minister of
Finance Number PMK-210/PMK.01/2017 concerning the Organization and Work
Procedures of Vertical Agencies of the Directorate General of Taxes.
B. Journal of PKL Implementation

DAILY JOURNAL

FIELD PRACTICE

Student Name: Emah syakila

Kelas : XII MPL 3

Expertise Concentration: Office Management

Name of PKL Place: Bogor Intermediate Tax Service Office

Street vendor location address :Jl. Ir. H Juanda No.64, RT.01/RW.13, Paledang,
Central Bogor District, Bogor City, West Java 16122

Street Vendor Instructor : Rahadiyan haris

Instructor Name : Sri Hikmawati, S.PD

No Date and time Street Vendor Activities Photo

1 Tuesday, June Scan archives, attach

13 2023 barcodes

2 Wednesday, Sorting letters, filing

June 14 2023 letters according to the
company name into a
folder. Entering
letters/archive files
alphabetically

3 Thursday, Sorting letters, entering

June 15 2023 letters/archival files in
alphabetical order, filing
letters according to the
company name into the
folder

4 Day, 16 June Filing letters, Putting files

2023 into folders sorting letters
sorting letters from old
files and new files

5 Monday, June Enter letters into the

19 2023 letter archive folder in
alphabetical order

6 Tuesday, June Entering letters into the

20 2023 folder, Inputting expired
files

7 Wednesday, Sort out expired files,

June 21 2023 Input archive files

8 Thursday, Sort out expired files

June 22 2023

9 Friday, June Putting letters into

23 2023 folders, sorting expired
files

10 Monday, June Remove the straps,

26 2023 photocopy the photo in
the letter, scan the letter

11 Tuesday, June Photocopying, Scanning

27 2023 letters, Counting letters,
then clipping them,
Delivering letters to the
secretary

12 Monday, July Sorting STP letters

3, 2023 according to date,
photocopying, scanning
STP letters, attaching
barcodes

13 Tuesday, July Sorting letters according

4 2023 to date, photocopying,
scanning letters, clipping
 CHAPTER III

Closing

A. Conclusion
After taking part in the Field Work Practice Activities (PKL), of course I gained a
lot of experience and benefits, many new things were learned while carrying out
the PKL which could be useful later, PKL is also an initial overview for students
before entering the real world of work. So I can draw the following conclusions:
1. Practitioners interact directly with the work environment and also new people
who have different characters
2. Get to know the atmosphere or work environment
3. Increase knowledge and experience that is useful for the future with the
provision of Field Work Practice (PKL) experience
4. Cultivating an attitude of professionalism and dedication as a future workforce
candidate

B. Feedback and Suggestions

Based on the results when carrying out street vendors activities, I will
give a few suggestions so that the participants prepare themselves further. This
can be done by mastering lessons applied in industry. That way, field work
practices in a company will be easier.
 Appendix

a. PKL Placement Letter b. Profile of Internal School Supervisors

5.

C. Profile of External Supervisor/Industrial Instructor

Name: Rahadiyan Haris
Place Date of Birth: May 21, 1995
Address: Jl. Bincarung No. 12 Real estate
Islam
Profession: Service section executive

d. World of Work Profile/History/Organizational Structure/Job Description

Work World Profile:
Name of company/agency : Bogor Intermediate Tax Service Office
Address : Jl. Ir. H Juanda No. 64, RT/RW 13.
Company Status : State
No.Telp. /Fax. : ( 0251 ) 7546464 / ( 02510 ) 7546465
Website : www.pajak.go.id
Activity Location : Director General of Taxes Regional Office
Building III Fl. 2 & 3.

Company history :
History of the Intermediate Tax Service Office, the Tax Service Office is a
work unit under the Directorate General of Taxes, which has the task of serving
taxpayers. Its task is to provide counseling, service and supervision of taxpayers.
The presence of this work unit in the world of Indonesian taxation is relatively
new, when compared to the institution of the Directorate General of Taxes
which has gone through a long journey, since the Republic of Indonesia was
founded.
This service office for tax matters was established in 2002. The formation of the
Tax Service Office was carried out by merging the conventional tax service office
with the tax inspection and investigation office. During its journey, this work unit
has gone through several stages of modernization in terms of system and
organizational structure. The Tax Service Office was formed in 2002. However,
the formation of this work unit did not immediately exist with the current
system. Initially, the Directorate General of Taxes established a large tax
office or Directorate General of Taxes for large taxpayers, numbering two. For
information, there are currently four Tax Service Offices for large taxpayers,
which serve large taxpayers from several industrial sectors. The Directorate
General of Taxes then formed the Intermediate Tax Service Office or medium tax
office in 2004. Two years later, the Pratama Tax Service Office began to open to
serve taxpayers.
 Organizational structure :

The Human Resources owned by KPP Madya Bogor at the end of 2022 are 114
employees who are divided proportionally based on load in each sub/section/group. The
following are statistics for KPP Madya Bogor employees based on age, gender and level
of formal education.

Job description :
● Document Reception: Receive and organize tax documents submitted by

taxpayers, such as SPT reports (Annual Tax Returns), requests for tax
relief, and other related documents.

● Tax Consultation: Provide consultations to taxpayers who come to the

KPP to understand tax regulations, fill out tax returns, or understand the
special tax problems they face.

● Issuance of NPWP (Taxpayer Identification Number): Issuing a NPWP for

individuals or entities that do not yet have a taxpayer identification

number. This is required for tax identification.

● Document Verification and Validation: Checking and validating

documents submitted by taxpayers to ensure the correctness of the

information submitted.

● Receipt of Tax Payments: Receiving tax payments that must be paid by

taxpayers. This involves accepting cash, checks, or electronic payments.

● Tax Counseling: Providing counseling and education to taxpayers

regarding tax regulations, tax incentives, and steps that must be taken
to fulfill tax obligations.

● Complaint Handling: Receive and handle complaints or problems that

may arise from taxpayers regarding tax services.

● Tax Compliance Monitoring: Monitoring and supervising the level of tax

compliance of taxpayers in reporting and paying their taxes.

● Preparing Performance Reports: Prepare service section performance

reports, including the number of taxpayers served, the amount of tax

revenue, and the level of compliance.

● Working with Tax Information Systems: Use tax information systems to

track and process tax information.

 ● Providing Service Facilities: Ensuring that service facilities, such as

waiting rooms, service counters, and communication tools, function well

and are comfortable for taxpayers.

● Tax Law Enforcement: Assists in tax law enforcement, including recovery

of unpaid taxes.
b. Standard Operating Procedures/Work Instructions/Format Examples

● WEIGH

1. To create a reliable organization, it is necessary to organize the

organization of the Vertical Agency of the Directorate General of
Taxes as stipulated in Minister of Finance regulation Number
210/PMK.01/2017.
2. Has received approval from the Minister of State Apparatus
Empowerment and Bureaucratic Reform through letter number;
B/1379/M.KT.01/2020 dated 2 October 2020.
3. It is necessary to stipulate Regulation of the Minister of Finance
Number 210/PMK.01/2017 concerning the Organization and
Work Procedures of Vertical Agencies of the Directorate General
of Taxes.

● REMEMBER

1. Article 17 paragraph (3) of the 1945 Constitution of the Republic

of Indonesia.
2. Law Number 39 of 2008 Regarding State Ministries (2008 State
Gazette of the Republic of Indonesia Number 166, Supplement
to the State Gazette of the Republic of Indonesia Number 4916.)
3. Presidential Regulation Number 57 of 2020 concerning the
Ministry of Finance (State Gazette of the Republic of Indonesia
of 2015 Number 51.)
4. Minister of Finance Regulation Number 210/PMK.01/2017
concerning Organization and Work Procedures of Vertical
Agencies
 Directorate General of Taxes (State Gazette of the Republic
Indonesia 2017 Number 1961);
5. Minister of Finance Regulation Number 217 /PMK.01/2018
concerning the Organization and Work Procedures of the
Ministry of Finance
(State Gazette of the Republic of Indonesia 2018 Number
1862) as most recently amended
with Minister of Finance Regulation Number
229/PMK.01/2019 concerning the Second Amendment to
Minister of Finance Regulation Number 217 /PMK.01/2018
concerning the Organization and Work Procedures of the
Ministry of Finance
(State Gazette of the Republic of Indonesia 2019 Number
1745);
ARTICLE 57 SUB SECTION GENERAL AND INTERNAL COMPLIANCE
HAS THE DUTY OF DOING THE FOLLOWING MATTERS:
1) . The Data Quality Assurance Section has the task of carrying out analysis,
description and management in the context of ensuring data quality through
scanning, collecting, processing, presenting tax data and information, recording
tax documents, managing and following up on tax cooperation, assuring the
quality of data relating to activities intensification and extensification,
forwarding of quality assurance data. Continuing with data distribution,
administering documents related to data development, and implementing
technical support for data processing, as well as preparing fiscal monographs
and carrying out administrative management of legal products and tax data
processing products.
2) The Service Section has the task of carrying out analysis, explanation and
management in the context of providing quality tax services and ensuring that
Taxpayers understand their tax rights and obligations through carrying out tax
education and consultation, managing tax registration, receiving and processing
Tax Returns, acceptance, follow-up and the process of resolving requests,
suggestions and/or complaints, and other letters from Taxpayers or the public,
 fulfilling Taxpayer rights, as well as administering and storing tax documents,
and carrying out administrative management of the determination and issuance
of legal products and tax service products.
3) The Audit, Assessment and Collection Section has the task of carrying out
analysis, translation and management in order to achieve tax revenue targets
through carrying out audits, carrying out assessments of property, business and
intangible assets, carrying out collection actions, postponing and paying
installments of tax arrears, as well as administering receivables. taxes, and carry
out administrative management of the determination and issuance of legal
products and inspection, assessment and billing products.
4) Supervision Section I, Supervision Section II, Supervision Section III, Supervision
Section IV, and Supervision Section V each have the task of carrying out analysis,
elaboration and management in order to ensure that taxpayers comply with tax
laws and regulations through planning, implementation and follow-up on
intensification based data collection and mapping of tax subjects and objects,
observation of tax potential and control of information, search, collection,
processing, research, analysis, updating and follow-up on tax data, monitoring
and controlling the quality of compliance with taxpayers' tax obligations, advice
and counseling to Taxpayers, supervising and monitoring the follow-up to tax
amnesty, as well as carrying out administrative management of the
determination and issuance of legal products and tax supervision products.
5) Apart from having the duties as intended in paragraph (2), the Data Quality
Assurance Section at the Oil and Gas KPP also has the task of managing the data
base and information system for Oil and Gas Land and Building Taxes in offshore
waters and the body of the earth as well as Land and Building Tax in Other
Sectors.
6) Apart from having the duties as intended in paragraph (3), the Service Section at
the Oil and Gas KPP also has the task of carrying out follow-up applications for
reductions in Land and Building Tax for Oil and Gas in offshore water areas and
land bodies as well as Land and Building Tax Other Sectors.
7) Apart from having the duties as intended in paragraph (4), the Inspection,
Assessment and Billing Section at the Oil and Gas KPP also has the task of
 assessing Land and Building Tax for Oil and Gas in offshore water areas and land
bodies as well as Land Tax and Other Sector Buildings.
8) Apart from having the duties as intended in paragraph (5), Supervision Section I,
Supervision Section II, Supervision Section III, Supervision Section IV, and
Supervision Section V at the Oil and Gas KPP also have the task of administering
and supervising compliance with Land and Building Tax obligations. Oil and
Natural Gas offshore water areas and land bodies as well as Land and Building
Taxes in Other Sectors.
9) Apart from having the duties as intended in paragraph (4), the Audit,
Assessment and Collection Section at the KPP for Foreign Entities and Persons
also has the task of assigning Taxpayer Identification Numbers in office and
inauguration of Taxable Entrepreneurs in office.
10) Further provisions regarding the distribution and determination of the duties of
the Supervision Section as intended in paragraph (5) are stipulated in the Decree
of the Director General of Taxes.

c. Portfolio/Photos of PKL Implementation