Learn how to learn

Why Learning Organization &

Knowledge Management
Rapid change in Technology


Capital
Input ( )

World Class Company

TPM

TQM
Knowledge

QCC
5

Management
Learning organization

LO & KM

ISO :
:
( )
.

 5 Senge
...

Share Vision

Personal Mastery

Team Learning

Systemic Thinking .. Pattern

Archetype

Mental Model ...

Experience
.

 5 Peter Senge
Mental model Systemic Thinking

Systemic Thinking -> Personal mastery

Personal mastery (Team learning)
(Share vision)
Share vision (Team learning)

(Master)
( ) Systemic Thinking
Systemic Thinking Mental model
.

Learning
Organization

USA

Learning
Organization

LO&
KM

TQM

TMS

ISO

Learn how to memory

TPM
.

Learning ?

() ( ) () ()


Learning by doing
/ by mistakes / Plan Do Check Action /
Define Measure Analysis improvement
Control
Learn how to learn
(Knowledge)
/

Learning Organization
Peter Zenge

Systemic Thinking

Personal Mastery
Understanding of Mental Model
Building a Share Vision
Team Learning

Systemic Thinking

Learn how to think

Plan Do Check Action
( )
/ / Butterfly Effect
De Bono
DMAIC / Six Sigma
Logic () / Technique () /
Discipline ( )

Personal Mastery

Self Motivation
( )
Commitment

/
/

Mental Model

( )
( )
: Respect Individual

Share Vision

(Strategic Roadmap)

(KPI : Outcome / Output ) /
Balanced Scorecard

Team Learning

Individual learning & Portfolio

Group learning & Portfolio
Company learning & Portfolio
Inter-organization learning / Alliance

Text

Learning by doing

Mental model

(Ignorant)


Phase I : / /
( ) / /
Phase II : ( )
Phase III :

Phase IV : (Knowledge) / Learner
centered education
Phase V : (transfer)
(Implement)
Phase VI:

 24

/
/
/
/

Input
/
/
/

/
/

/
/
/
.

Knowledge
Justified true belief:

Tacit

Explicit

Interaction

 White box
Grey box
Black box
?

Wisdom
Guru
World class

Know how
!!!

Fact

(Data)
Nice to know / For your information /
My belief /

 LO & KM

&

strategy roadmap
core competency
change management
coaching
leadership

coaching
computer
KPI
portfolio
.


KM
CC
Core competency

LO


coaching

Critical Key Knowledge to Success

Knowledge about
External customer
Best practices & effective processes
(benchmark)
Firms competencies / capabilities
Own products / services

Weakness KM

Culture
Signal Performance

(
? )

4
.

 LO & KM

4

KM LO
LO

.




benchmark

Thief of the Year / Copy & Development


/ Learner
Centered Education (LCE)



Outcome




Activities

%

 TQA
5.2

 TQA
5.2
( )












.








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