Bergelie Louis

Spring Valley, NY
Comfortable with time zones: EST & CST
Availability to Interview: 24 hours of prior notice
Availability to start: Immediately
Actively interviewing: Yes
Any offer in hand: No
Previously worked at Google: No

Summary:
 Extensive administration and office management experience with an emphasis on Human Resources, specifically,
recruitment, training and employee relations/labor relations.
 A solutions-oriented and people-focused Human Resource Assistant with 4+ years of expertise in delivering HR-focused
initiatives, promoting team development, coordinating employee engagement, and optimizing workflow processes. I have
proven success in building high-performing teams that improve morale om small and large teams!
Expertise includes:
 Strategic Planning to Improve Company Operations
 HR Program/Project Management
 Performance Management
 Organizational Development & Training
 Recruitment & Staffing
 Development & Delivery of Company Policies
 Strategic Human Resource Planning

Education:
 (M.B.A.) IN HUMAN RESOURCE MANAGEMENT 2020
 MERCY COLLEGE | NEW YORK, NY
 City University of New York-Brooklyn College
 Bachelor of Business Administration 2013 – 2016

Skills:
MICROSOFT OFFICE S UITE : W ORD, POWERPOINT , E XCEL | T EAMS | ULTIPRO| QUICKBOOKS | GOOGLE S UITE | ZOOM

Professional Experience:

Human Resources Assistant June 2021 - Present

The Children’s Village | Dobbs Ferry, NY
Private, non-profit residential treatment facility focused on community-based programs and initiatives. Established
trusting relationships with all levels of the organization to develop and implement HR strategies, including compensation
planning and policy development, training & development, talent acquisition, and new-hire orientation.

 Facilitate the drafting of key HR paperwork for the entire office; Created files, job offers, employee files, and recruiting
materials for open houses.
 Support office interview and orientation activities; Redefined the scheduling process for 50+ applicants for interviews with
hiring managers.
 Assist associates and managers with routine day-to-day HR needs, queries, and concerns via phone, email, or in person.
 Create and maintain documentation for job data changes and updates, maintaining Human Resource Information System
records (pre-employment paperwork, employee referral program, job offers, and consultant agreements).
 Track recruiting activities for 50+ positions in 20+ company programs, to ensure compliance with federal, state, and local
labor laws.
 Facilitate Remote as well as In-Person New Hire Orientation.

HR Mentorship (with Recruitment Manager) May 2021– June 2021

Brosnan Risk Consultant | Pearl River, NY
Exposed to all specialties of HR and have the opportunity for an understanding of Human Resources at a corporate level.
Specifically learning full-life cycle Recruitment for a security consultant company.
 Partnered with the Recruitment Manger to provided support in the recruitment process of over 70+ senior level
roles and management positions.
 Performed various aspects of the talent attraction process to include candidate searches in ATS systems and job
boards, sourcing, and candidate screening activities.
 Assisted in writing job descriptions and recruitment advertising, posting jobs on various jobs boards such as LinkedIn
& Indeed.
 Performed HRIS activity on HR systems for various uses such as applicant tracking, reviewing resumes, updating
requisitions, and handling confidential employee information.

Operational Analyst Supervisor October 2020 – June 2021

Brosnan Risk Consultant | Pearl River, NY
Handled the day-to-day operation of a top-performing command center, customer service, identifying and capturing
opportunities to improve service delivery wellbeing, and crafting special procedures to elevate the client experience.
 Maintained accurate documentation via ensuring accurate and thorough report monitoring, recording adequate
incident/crisis data into case management systems while overseeing overnight operations within store locations,
 Escalated important Incident Reports and other reports to the relevant Brosnan manager(s) and client manager(s).
 Ensured TrackTik & eHub were properly utilized by SOs and Field Supervisors. Resolve use questions of these and
other applications.
 Leveraged Inclusive problem-solving skills to overcome functional challenges to effective service delivery.