STT TASK CHI TIẾT

1 Chốt công ty/phòng ban Shopee - Marketing Department

2 Chốt lại dàn bài và phân công công việc
3 Làm bài
4 Sửa bài và hoàn thiện bản nội dung cuối cùng
5 Hoàn thành báo cáo và slide
6 Submit
 DEADLINE TÌNH TRẠNG GHI CHÚ
8:00AM 15/03 (T4) 1
13:00PM 15/03 (T4) 1
21:00PM 16/03 (T5) 1
00:00PM 17/03 (T6) 0
20:00PM 17/03 (T6) 0
6:45AM 21/03 (T3) 0

STT MỤC
1 Organizational structure
2 Structure of department
3 Job list of department
4 Job family
5 Survey Tools
DÀN BÀI
NGƯỜI PHỤ TRÁCH DEADLINE
Thanh Trúc, Hồng Ánh 21:00PM 16/03 (T5)
Thanh Trúc, Hồng Ánh 21:00PM 16/03 (T5)
Thanh Trúc, Hồng Ánh 21:00PM 16/03 (T5)
Việt Anh 10:00AM 15/03 (T6)
Phương Anh, Ngọc Sương,
21:00PM 16/03 (T5)
Việt Anh (Support)

Phương Anh, Ngọc Sương,

6 JD, JS, PS templates (JA form) 21:00PM 16/03 (T5)
Việt Anh (Support)

7 Data collected Việt Anh 12:00AM 15/03 (T6)

8 Individual works All 18:00AM 15/03 (T6)

*Phần của nhóm nào thì nhóm đó sẽ tự chuẩn bị báo cáo luôn
Slide: Đức Anh Phần đưa lên slide DL: 21:00PM 17/03 (T6)
Link slide
I
TÌNH TRẠNG GHI CHÚ
1
1
1
1
1

Mục này cố gắng làm xong sớm

1 để check vì nó sẽ liên quan tới
bài Individual nữa nha

0 Điền thông tin vào link surveys

0 https://docs.google.com/spreadsheets/d/1mlu39sGUNcLqXdcxj7l_gNnW5pTYsSTAIMkM1Yp
điền vào đây nhé

M 17/03 (T6)
ORDER JOB TITLES CODE
1 Marketing Manager ADMK01 Thanh Trúc
2 Digital Marketing Executive ADMK02 Ngọc Sương
3 Marketing Research Executive ADMK03 Đức Anh
4 Graphic Designer ADMK04 Phương Anh
5 Editor ADMK05 Hồng Ánh
6 Account Executive ADMK06 Việt Anh
 Survey Tool

The Job Analysis Questionnaire (JAQ) is a tool used to collect thorough data about the duties and responsibilities of the
position you hold. To maintain consistency, job analysis data will be used to create or modify job descriptions and to evaluate
the position for proper classification.

Please complete this job analysis questionnaire in electronic form. You must answer each question that pertains to your
perspective, but you do not have to fill in the entire space.. Most fields will expand to hold additional text, should you need
morespace. Likewise, you can add rows to most tables by hitting the “tab” key with the curser in the final row. Should you add
a rowunintentionally, you may remove it by immediately typing “ctrl” and “z” at the same time or simply leave the new row
blank

After completing the job analysis form, you can pass it on to your supervisor for confirmation. Your supervisor will then
forward it to HR for analysis

Thank you for your support. (If you have questions or concerns, please contact your supervisor)

1. Employee Information
Full Name: Position Title:
Department: Code:
Supervior: Supervior's Title
Current Work Schedule:
2. General Purpose. Briefly describe the job's primary purpose or contribution to the department or organization in one or two sen
e.g. Marketing Excecutive is the bridge between businesses and the market, the study of marketing skills will help businesses determine the
right needs to help customers access products to increase revenue for businesses.

3. Essential Duties And Responsibilities: Please describe in detail exactly what you do. List the job's essential or most important functions
and responsibilities. The task, which you consider most important, should be given first, followed by the next most important task, and
ending with the minor tasks. Try to list at least five to ten critical duties/responsibilities. Make your description so clear that anyone who
reads it, even if he knows nothing about your specific job, will understand what you do. Be specific; do not use general phrases. Then after
describing each duty, indicate the percentage of time spent on each task. The total must equal 100%. Performance indicators are those
indicators that are used to measure your performance

e.g: Taking care of customers, implementing marketing, developing market share, protecting Appota's brand

4. Qualitification
a. What is the minimum level of formal education necessary for an individual to successfully perform this job?

High School 0 College 0 Bachelors

University 0 Masters 0 Doctorate
Other
b. What is Licenses/Certifications/On-going Training: Indicate special licenses and certifications that are required or preferred for this po
Type Required Preferred
0 0
0 0
0 0
 0 0
5. Knowledge, Skills or Abilities (KSA’s). Indicate the level of knowledge, skills and abilities required for your position (Select appr
Type Details Basic Intermediate
e.g Leadership 0 0
Commicate 0 0
Knowledge Negociate 0 0
0 0
0 0
e.g Leadership 0 0
Commicate 0 0
Skills Negociate 0 0
0 0
0 0
e.g Leadership 0 0
Commicate 0 0
Abilities Negociate 0 0
0 0
0 0
6. Software/Technology/Equipment. Indicate the software, technology and equipment required to effectively perform the position’s
essential functions (Select appropriate level)
Type Details Basic Intermediate
0 0
0 0
Software
0 0
0 0
0 0
0 0
Technology
0 0
0 0
0 0
0 0
0 0
Equipment 0 0
7. Experience. Please descirbe your work experience
a) What is your experience background as it applies to this position?

b) What achievements have you gained from your experience?

8. Working condition (work week, location, risks, discomforts)

a) What is your scheduled work week? (days, evening, weekends)

b) How many hours do you work per week? hours

c) What percentage of your time is spent traveling?
d) List any aspects of your work environment that pose risks

9. Physical Demand (vision, hear, coordination, body position, strength)

a) Is the job physically demanding?
Yes
No
If yes, please specify:
b) What equipment do you routinely use in your job?

10. Additional information. Is there any additional information that is important in describing your job?

11. Supervisory comments: Provide comments or additional information related to the position.

Completed by Date
Reviewed by Date
d responsibilities of the
escriptions and to evaluate

that pertains to your

nal text, should you need
e final row. Should you add
simply leave the new row

ur supervisor will then

Part 1: Employee information đâu? Chuyển cả phần này thành phần 1 luôn r ghi rõ tên đầu mục

ganization in one or two sent

help businesses determine the

ial or most important functions

most important task, and
on so clear that anyone who
se general phrases. Then after
ance indicators are those

50%

his job?

0
0

equired or preferred for this position.

Preferred
0
0
0
 0
for your position (Select appro
Advanced
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
ctively perform the position’s

Advanced
0
0
0
0
0
0
0
0
0
0
0
0

urs
%
n r ghi rõ tên đầu mục
 JOB IDENTIFICATION
Alternative Job
Job Title The format title of the position Title
Job Code A numeric number assigned to a job title Date Posted The date that the job description
A specific building or specific area within a building in
Job Location Posting expired The date that the job description
which installation work is performed
Division / The title of the position that the
Section in company that includes the position Reports To
Department reports to
POSITION DETAILS
Type of Position Working time
0 Full-Time 0 Contractor
_____ Hours / Day
0 Part-Time 0 Intern

A brief description of the general nature of the position, an overview of why the job exist
General Description
the job is to accomplish.

Duties and Responsibilities The primary job duties and responsibilities an employee completes at work based on thei

A formal, institutional or legal power in a particular job, function or position that empow
Authorities
of that job, function or position to successfully perform the task.

QUALIFICATIONS

Experience Requirements Experience based on requirements that are job-related and consistent with business neces

Education Requirements Education based on requirements that are job-related and consistent with business necess

Certificate Requirements Certificate based on requirements that are job-related and consistent with business necess

Skills a candidate will need to show up and be successful. This includes not only technica
Required Skills
also behavioral skills such as communication, persuasion, adaptability, etc.

Physical Requirements Physical requirements to perform the daily tasks and job duties

WORKING CONDITIONS
The work environment; temperature, noise level, inside or outside, or other factors that w
Work Environment
person's working conditions while performing the job.
 Compensation levels, groups or pay ranges into which jobs of the same or similar worth a
Salary
including minimum and maximum pay bands.
The benefits an employee will receive from working in the role in terms of health insuran
Benefits
and retirement savings, etc.
PERFORMANCE STANDARD
Critical Job Responsibilities Expected Level
( Core Competencies)

Determine what tasks are the most A performance expectation is part of a documented performance plan that
important for each position details goals, values, outcomes and requirements related to a position.

Date Approved
Reviewed by
Date Reviewed
e date that the job description was posted
e date that the job description is removed

e title of the position that the job incumben

orts to

Working time
_____ Days / Week

overview of why the job exists, and what

mpletes at work based on their specific role.

nction or position that empowers the holder

task.

onsistent with business necessity.

nsistent with business necessity.

onsistent with business necessity.

his includes not only technical skills but

daptability, etc.

ies

utside, or other factors that will affect the

of the same or similar worth are placed,

ole in terms of health insurance, time off,

Assessment Methods

Method is used to evaluate the

quality of job
 Job Position/Title
Job title: Marketing Manager Department name: Marketing
Job code: Reports to: Chief Comercial Of

Job Summary
Marketing Managers are responsible for developing, implementing, and executing strategic marketing plans fo
and brands within an organization) in order to attract potential customers and retain existing ones.

Tasks and Responsibilities

Oversee all marketing campaigns for their company or department implement strategy
Promote a business, product, or service
Represent the marketing team to cross-functional groups including product management, sales, or customer su
Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns
Manage and coordinate marketing and creative staff
Lead market research efforts to uncover the viability of current and existing products/services
Monitor current campaigns, ensuring their staff meets deadlines and completes necessary tasks

Authorities
Increasing brand awareness and market share.
Coordinating marketing strategies with the sales, financial, public relations, and production departments.
Developing and managing the marketing department's budget.
Overseeing branding, advertising, and promotional campaigns.

Requirements
- Bachelor's degree in marketing, finance, business administration, or similar.
Education - A master's degree in a relevant field will be advantageous.
- Have certain certificates or licenses: Sales Certification, Project Management
Marketing.
Certificate -
- Marketing Manager should have a minimum of 10 years of experience in mar
managerial role
- Experience in the relevant industry or market is also beneficial
Experience - Have a proven track record of achieving sales targets and managing a sales te
- Knowledge of media production, communication, and dissemination techniqu
to inform and entertain via written, oral, and visual media.
Knowledge
- Intimate understanding of traditional and emerging marketing channels
- Excellent communication skills
- Ability to think creatively and innovatively
- Budget-management skills and proficiency
- Professional judgment and discretion that comes from years of experience in
- Analytical skills to forecast and identify trends and challenges
- Familiarity with the latest trends, technologies and methodologies in graphic
Skill
 - Be a good communicator – listen and share information
- Honest
- Always willing to learn
Attitude - Patient

Work conditions
Working time: 9:00AM to 18:00PM, from Monday to Friday (Saturday and Sunday off)
Be provided with necessary labor equipment: telephones, computers,…
Working in a friendly, dynamic and professional environment; Clean and well-ventilated working conditions, c
hardware

External Relations
Internal Relations
Subordinate Relations
Relationships
Clients, customers, prospect, suppliers, regulators, partners
Sale team, marketing team, finance team, customer support team, senior manag
Sales/Business development representative, customer service staff, account exe
sale representative

Performace standard
Critical job responsibilities
(and Core competencies) Specific Behavior or Results

Sales Revenue Achieve and exceed the set sales revenue targets for the team

Customer Relationship Build and maintain strong relationships with clients, ensuring customer satisfac
Management retention

Manage the sales team to ensure they are meeting their targets, working efficie
Sales Team Management continuously improving their skills

Develop and implement effective sales strategies to increase revenue and meet
Sales Strategy goals

Have a strong understanding of the market and competition, using this knowled
Market Knowledge effective sales strategies and identify new opportunities
Sales Forecasting Accurately forecast sales trends and create sales forecasts for the team
 Department
partment name: Marketing
ports to: Chief Comercial Officer

mary
strategic marketing plans for an entire organization (or lines of business
n existing ones.

onsibilities
egy

ement, sales, or customer support

n the results of campaigns

cts/services
cessary tasks

ies

oduction departments.

ents
administration, or similar.
ntageous.
cation, Project Management Certification, or Professional Certification in

0 years of experience in marketing and business, with at least 2 years in a

lso beneficial
gets and managing a sales team effectively
, and dissemination techniques and methods. This includes alternative ways
media.

ng marketing channels

from years of experience in the field

nd challenges
d methodologies in graphic design, web design, production, etc.
mation

itions
y off)

tilated working conditions, casual atmosphere, and state-of-the-art

hips
partners
r support team, senior manager
mer service staff, account executive, telesales, sale adminstrator, saleperson/

andard

or Results Assessment Methods

or the team
s, ensuring customer satisfaction and
heir targets, working efficiently, and
o increase revenue and meet the company's measuring the impact on sales
Measuring the sales manager's
ability to meet or exceed the
sales revenue targets set for
the team
Measuring customer
satisfaction and retention rates
through surveys and feedback
from clients
Measuring the team's
performance against targets,
evaluating the effectiveness of
the sales manager's
management style, and
monitoring the team's skills
development
Evaluating the effectiveness of
the sales manager's sales
strategies in achieving the
company's goals, and
revenue

Reviewing the sales manager's

knowledge of the market and
competition, and evaluating
their ability to develop
mpetition, using this knowledge to develop effective sales strategies based
nities on this knowledge
 Reviewing the accuracy of the
sales forecasts made by the
sales manager and measuring
the effectiveness of their
recasts for the team forecasting methods.