Chng 1: Tng quan v cng ty TNHH

Scancom Vit Nam

GVHD: TS. Trn ng Thnh

CHNG 1
TNG QUAN V
CNG TY TNHH
SCANCOM VIT NAM

SVTH: Phm Ngc Thun

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Chng 1: Tng quan v cng ty TNHH

Scancom Vit Nam

GVHD: TS. Trn ng Thnh

1.1. Qu trnh hnh thnh v pht trin

1.1.1.

Tng quan v cng ty

mt trong nhng nh sn xut g ngoi tht hng u th gii,

ScanCom International A/S c
thnh

lp

vo

ngy

01/04/1995, ti Korsor an Mch. Hin

ti, ScanCom duy tr hot ng vi 5000
nhn vin chnh thc v hn 15000 nhn
vin theo hp ng gia cng.
Thit k hp dn, cht lng cao cp,
giao hng ng hn v gi c cnh tranh l
nhng yu t lm nn thnh cng ca ScanCom.
Vi v tr dn u v lc lng nhn cng hng hu, ScanCom c cc vn
phng i din giao dch nhng th trng tiu th mnh nh an Mch,Anh,
c, Hoa K v cc nh my sn xut c t ti cc khu vc ng nhn cng
nh Indonesia, Brasil. Trong , Vit Nam l quc gia duy nht c ScanCom
xy dng tr s va l nh my sn xut va l vn phng iu hnh v giao dch.
Chnh thc i vo hot ng vo nm 2004,
Cng ty TNHH ScanCom Vit Nam hin l tr s
hot ng a chc nng duy nht ca ScanCom
khu vc ng Nam vi nh my sn xut, vn
phng iu hnh v mt phng trng by theo tiu
chun quc t.
Tn cng ty

Cng ty TNHH ScanCom Vit Nam

Tn giao dch

ScanCom VietNam Co Ltd

a ch

S 10, ng s 8, khu cng nghip Sng Thn 1,

huyn D An, tnh Bnh Dng

in thoi

0650.3737544

Fax

0650.3737508

Website

www.scancom.net

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Chng 1: Tng quan v cng ty TNHH

Scancom Vit Nam

Email

ngoctv@scancom.net

Vn iu l

7.500.000 USD

GVHD: TS. Trn ng Thnh

Giy php ng k kinh doanh s 4620 2300 0066 do Ban qun l khu cng
nghip Bnh Dng cp
Cc xng sn xut trc thuc:
Xng 1

L 10, ng s 8, khu cng nghip Sng Thn 1

Xng 2

L 12,ng s 6, khu cng nghip Sng Thn 1

Xng 3

L 11, ng s 6, khu cng nghip Sng Thn 1

Xng 4

L MN3, tng kho SacomBank, ng s 7, khu

cng

nghip Sng Thn 1

Hnh 1.1: S v tr ScanCom Vit Nam

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Chng 1: Tng quan v cng ty TNHH

Scancom Vit Nam

1.1.2.

GVHD: TS. Trn ng Thnh

Lch s hnh thnh v pht trin

Vo ngy 01/04/1995, ScanCom International A/S nh du s xut hin ca
mnh trn th trng bng nhng sn phm u tin c sn xut ti nh ring ca
mt trong nhng nh sng lp ng Bjes Bendtzen. Nhng sn phm u tay
chnh l cc b bn gh dng trong vn vi nguyn liu g c xut x t Vit
Nam.
Nm 1997, ScanCom tung ra th trng dng sn phm ngoi tht lm t g
tch c ngun gc t Indonesia, tin hnh gia cng sn xut dng sn phm c
m lt ti Vit Nam. ng thi, a vo hot ng tr s chnh ca cng ty ti
an Mch ta nh Skovhuset.
Nm 1998 nh du s tn cng th trng ca ScanCom vi dng sn phm
ngoi tht c kt cu thp n t Vit Nam. Cng trong nm ny, ScanCom bc
u xy dng cc chnh sch v trch nhim i vi mi trng v x hi.
Tip ni cc chnh sch trch nhim i vi mi trng v x hi, ScanCom
tin hnh xy dng ch t cung t cp ngun g cho hot ng sn xut bt u
t nhng cnh rng Brasil vo nm 1999. Song song , ScanCom cng a vo
hot ng vn phng i din u tin khu vc ng Nam c t ti Vit
Nam.
Nm 2000, ScanCom ginh c Chng nhn s dng g hp php FSCTM
ti Malaysia. Tha thng xng ln, ScanCom cho ra i trung tm thit k ti Vit
Nam, vn phng i din giao dch ti Anh quc.V n mng cho thnh cng
ny, ScanCom tung ra th trng dng sn phm g bc sn, ng thi nng cp
tr s chnh ti an Mch thnh vn phng t chun quc t.
Vo nm 2001, ScanCom chng t ng cp bng vic tr thnh t chc t
nhn u tin trong lch s ginh c gii thng Gift to the Earth ca t chc
WWF. B su tp chng nhn ca ScanCom tip tc c bi p bng ISO 9000
v SA 8000 cho nh my n . V tip ni chui s kin ng mng ny l s
ra i ca mt vn phng giao dch na c t ti c. Cha dng li ti ,
ScanCom cn khng nh v th ca mnh bng vic a vo vn hnh dy chuyn
sn xut cc sn phm ngoi tht t thp v cng ph th trng bng b su tp
cc sn phm c to ra bng vic kt hp thp v si petan. Cui cng, nm

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Chng 1: Tng quan v cng ty TNHH

Scancom Vit Nam

GVHD: TS. Trn ng Thnh

2001 ti ScanCom c t mc kt thc bng s ra i ca chng trnh bo

dng ton din cho cc sn phm.
Nm 2002 c ScanCom ghi nh bng s kin t c tha thun khai thc
g lu di ti Brasil, cng
sut khai thc mi nm l
110.000 m3. Vi

ngun

m,

bo

ScanCom t tin sn xut

cc sn phm vi ngun
nguyn liu hon ton do
cng ty s hu. V tin vui
ny c n mng bng
s ra i ca dng sn phm

Hnh 1.2: S vn phng v cc nh my

ngoi tht c thnh phn t

ca ScanCom

nhm.
n nm 2003, Vit Nam tr thnh im n tip theo cho tin trnh t sn
xut g ca ScanCom. Vi nhng thnh cng t c, ScanCom tn cng vo th
trng sn phm ni tht v m rng th phn thng qua vic m thm hai vn
phng giao dch ti Hoa K v Canada.
Nm 2004, Cng ty TNHH ScanCom Vit Nam ra i, tt c hot ng thit
k, sn xut, giao dch bun bn, iu hnh c quy v mt mi ti tr s ta lc
trong khu cng nghip Sng Thn 1, Bnh Dng. thun tin trong giao dch,
ScanCom cng pht trin dch v kho bi v hu cn cho khch hng Vit Nam
v Indonesia.
n nm 2005, ScanCom Vit Nam a vo hot ng dy chuyn sn xut si
petan.
Sau 2 nm thnh lp, ScanCom Vit Nam nhn c chng nhn ISO 9001.
Doanh thu ton h thng ScanCom chm mc 1000 la an Mch.
Nm 2010, ScanCom trn mi lm tui, nh du mt chng ng lin tc
pht trin v t hon thin.
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Chng 1: Tng quan v cng ty TNHH

Scancom Vit Nam

GVHD: TS. Trn ng Thnh

Trn y l mt vi ct mc ng lu trong qu trnh t thnh lp cho n

nay ca ScanCom. Sau y l s v h thng ScanCom:
Scancom International

Scancom
Vit Nam

Scancom
Indonesia

Scancom
Brazil

Scancom
Hng Kng

Scancom
England

Scancom
USA

Scancom
Gernamy

Scancom
Bc u

Hnh 1.3: S h thng ScanCom

1.1.3.

Lnh vc hot ng:

ScanCom Vit l mt trong 3 nh my ca ScanCom nc ngoi, chu
trch nhim vn hnh cc dy chuyn sn xut cc sn phm g ngoi
tht theo tiu chun cht lng ca cng ty.
Gp phn trong vic iu hnh qu trnh t cung cp g ca cng ty
L vn phng i din giao dch Vit Nam
Kinh doanh cc sn phm g ngoi tht v cc sn phm bo dng
cng nh cung cp cc dch v kho bi v hu cn cho cc khch hng
Vit Nam v Indonesia ni ring v khu vc ng Nam ni chung
Nm vng v m rng th phn ca ScanCom Vit Nam
Mt vi sn phm ca Scancom:
Hardwood
ScanCom hin ang dn u th gii vi cc
sn phm ny v dng sn phm c cht liu
hon ton g cng l nhng sn phm u
tin c sn xut khi ScanCom mi xut
hin trn th trng..

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Chng 1: Tng quan v cng ty TNHH

Scancom Vit Nam

GVHD: TS. Trn ng Thnh

Aluminium
Bao gm cc sn phm c lm t g v nhm,
trong nhm ng vai tr l cc kt cu chu
lc.
Do c kt cu bng nhm nn cc sn phm thuc
dng Aluminium c khi lng nh v kh nng
chng chi vi cc yu t gy oxy ha t mi
trng rt tt.

Teak
y l dng sn phm c lm t cy g
tch mt loi g ni ting v bn
cng. Ton b dy chuyn sn xut cc
sn phm lm t g tch c t ti
Semarang Indonesia, c chu trch
nhim bi 500 nhn cng t khu sn xut
cho ti khi sn phm ti tay khch hng.

Painted Wood
Nhng b bn gh c kiu dng gin d nhng
trang nh v khng bao gi li thi chnh l
nhng sn phm trong dng Painted Wood.
c ph bi lp sn c thnh phn t
acrylic v cao su, m bo s khng bao gi
c hin tng bong trc hay nt n b mt i
vi sn phm ny.

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Chng 1: Tng quan v cng ty TNHH

Scancom Vit Nam

1.1.4.

GVHD: TS. Trn ng Thnh

Tnh hnh kinh doanh ca Scancom:

Chnh lch
Stt

Ch tiu

DT BH v CCDV

Cc khon gim tr

Nm 2010

Nm 2011

110,065,903

118,871,175

8,805,272

Doanh thu thun (1-2)

110,065,903

118,871,175

8,805,272

Gi vn hng bn

80,668,575

87,928,746

7,260,171

Li nhun gp (3-4)

29,397,328

30,942,429

1,545,101

5.26

Chi ph bn hng

10,283,488

8,843,800

-1,439,688

-14

Chi ph qun l DN

5,876,279

5,523,702

-352,577

-6

Li nhun thun (5-6-7)

13,237,561

16,574,927

3,337,366

25.21

DT t hot ng ti chnh

99,105

128,837

29,732

30

10

Chi ph ti chnh

1,382,640

1,659,168

276,528

20

-1,283,535

-1,530,331

-246,796

19.23

Li nhun t hot ng
11
ti chnh (9-10)
12

Thu nhp khc

538,813

425,662

-113,151

-21

13

Chi ph khc

125,274

151,582

26,308

21

14

Li nhun khc ( 12-13)

413,539

274,080

-139,459

-33.72

15

Li nhun trc thu (8+11+14)

12,367,565

15,318,676

2,951,111

23.86

16

Chi ph thu TNDN hin hnh

233,782

250,147

16,365

17

Li nhun sau thu

12,133,783

15,068,529

2,934,746

24.19

Doanh thu nm 2011 t 118,871,175 USD tng 8,805,272 USD, tng ng

tng 8 % so vi nm 2010. Nguyn nhn nm 2011 doanh thu ca cng ty tng l
do s lng tiu th cao hn v gi c cng tng hn so vi nm 2010.
Li nhun sau thu ca doanh nghip nm 2011 t c 15,068,529 USD,
tng 2,934,746 USD.
Nhn chung so vi nm 2010 th nm 2011 cng ty hot ng sn xut kinh
doanh tt hn, tc tng li nhun cao hn so vi nm 2011 l 24,19%.

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Chng 1: Tng quan v cng ty TNHH

Scancom Vit Nam

1.1.5.

GVHD: TS. Trn ng Thnh

C cu t chc

S c cu t chc Cng ty TNHH ScanCom Vit Nam

(Ngun: Phng Nhn s Cng ty TNHH ScanCom Vit Nam)

1.1.6.

nh hng pht trin

Mc tiu pht trin lu di ca ScanCom l phn u tr thnh mt i tc
ng tin cy, l s la chn u tin ca khch hng trong giao dch cc sn phm
ngoi tht.
ScanCom xc nh s mnh ca mnh l c phc v tt c cc i tng
khch hng, t nhng nh bn l, cc i l nh v va n cc chui nhng i
tc tiu th khng l trong nn cng nghip ngoi tht.
hon thnh s mnh kinh doanh, ScanCom lun lun t nh gi v hon
thin chnh mnh nhm t n cht lng tt nht cho cc sn phm ca mnh.
iu ny c th hin r nt trong nhng mc tiu kinh doanh lun c
ScanCom theo ui nh sau:
Tha mn ti a nhu cu ca khch hng bng cch cho ra i nhng dng sn
phm c sn xut theo c im, th hiu ca tng phn khc, tng khu vc
v thm ch l tng khch hng ring l vi mc gi ht sc cnh tranh
Cc sn phm ra i u p ng tt cc tiu chun an ton v thn thin vi
mi trng v ngi s dng
Khng ngng ci tin cht lng sn phm hng n mc tiu phc vu khch
hng tt nht c th

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Chng 1: Tng quan v cng ty TNHH

Scancom Vit Nam

GVHD: TS. Trn ng Thnh

Pht trin cc dch v marketing v hu cn theo nhu cu ca khch hng

1.2. Gii thiu v B phn QA
1.2.1.

C cu t chc phng QA

1.2.1.1

S c cu t chc phng QA:

WQA Manager

Data Clerk

Document Control

WSF3 (RMP) +Incoming

QC Supervisor

Chc nng ca b phn QA:

Chc nng ca manager:

- m bo sn phm sn xut trong qu trnh sn xut p ng cc tiu chun
cht lng.
- Phi hp vi sn xut trong hot ng i mi.
Chc nng ca b phn document control:
- Qun l ti liu nh my g nhm m bo ti liu ph hp lun c s dng.
- Qun l nhn s nhm m bo nhng vn lin quan n nhn s trong b
phn lun kp thi v ph hp vi quy nh ca cty nh (im danh, bo cm,
theo di tng ca, ng phc.) Qun l my, thit b ca b phn.
Chc nng ca data clerk:
- Kim tra s ph php ca cc bo co trc khi nhp d liu.
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QC Online

QC Online

QC Online

QC Team Leader

QC Online

QC Online

QC Online

QC Online

QC Online

QC Online

QC Online

QC Online

QC Team Leader

QC Team Leader

1.2.1.2

SF Rang Dong +FC

QC Supervisor

QC Online

WSF 1/2/4/5 +FC

QC Supervisor

Chng 1: Tng quan v cng ty TNHH

Scancom Vit Nam

GVHD: TS. Trn ng Thnh

- Nhp d liu v lm cc bo co ngy, tun, thng, nm v bo bo co khc.

- Qun l h s, bo co nhm m bo khng mt v truy ly nhanh.
Chc nng ca QC Supervisor:
- m bo sn phm to ra trong cc qu trinh sn xut ph hp vi tiu chun.
- Phi hp vi sn xut trong cc hot ng ci tin.
- Phi hp vi sn xut thc hin cc hnh ng khc phc khi c s c cht
lng.
Chc nng ca QC team leader:
- m bo sn phm to ra trong cc qu trinh sn xut ph hp vi tiu chun
bng vic gim st vic tun th cc quy trnh, th tc, tiu chu cht lng ca
cc b phn lin quan.
- Phi hp vi sn xut trong cc hot ng ci tin.
- Phi hp vi sn xut thc hin cc hnh ng khc phc khi c s c cht
lng.
1.2.2.

Mc tiu cht lng:

Doanh s: Tc tng trng v mt doanh s ca cng ty Scancom VN t

40%/nm.
Chi ph sn xut: Phn u chi ph sn xut gim 20% so vi d ton c
duyt.
K hoch sn xut v giao hng:
m bo vic phn b k hoch sn xut, phi hp gia nh my mt cch
hiu qu t sn xut n xut khu vi mc tiu t 96% n hng giao ng hn.
4% n hng tr thi gian giao hng nhng khng qu 20 ngy so vi thi gian
giao hng xc nh.
Cht lng v khiu ni:
Phn u gim khiu ni khch hng xung di 0.15 %/ doanh s xut khu

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Chng 1: Tng quan v cng ty TNHH

Scancom Vit Nam

GVHD: TS. Trn ng Thnh

Ci tin lin tc vic p dng ISO 9001:2000 v ISO 14001: 2000 trong ton
b cc phng ban nhm gim t s im khng ph hp (non-conformance) c
pht hin gia ln nh gi ni b tip theo nh hn ln nh gi ni b lin k
trc l 10%.
Ci thin mi trng lm vic: gim ting n di 70db, gim lng kh thi
cng nghip v nhit nh xng nhm m bo sc khe ca nhn vin v cng
nhn trong nh my.
Nhn s v chng trnh h tr h thng: xy dng cc chng trnh o to
cho nhn vin trong cng ty vi s lng cc chng trnh o to ni b chim
50%, s lng cc chng trnh o to t bn ngoi chim 50%.
1.2.3.

K hoch thc hin cc mc tiu cht lng:

Cam kt ca lnh o cng ty:

- Cung cp cc ngun lc v iu kin cn thit m bo thc hin hiu qu
h thng qun l cht lng 9001:2008
- Tun th cc qui nh, quy phm, tiu chun k thut nhm khng ngng nng
cao cht lng sn phm
- m bo nhn vin v ngi lao ng c o to thch hp, tng cng
nhn thc v m bo cht lng, khng ngng nng cao trnh nghip v,
tay ngh, kinh nghim v c nng lc qun l sn xut hiu qu.
Bin php v phng hng thc hin:
- Thng xuyn kim tra, gim st vic tun th cc qui nh, cc hng dn
cng vic trong h thng qun l cht lng ca cng ty.
- Thc hin nh gi ni b h thng qun l cht lng 6 thng 1 ln
- nh gi chi ph sn xut, hiu qu cc cng on sn xut v cht lng mi
thng 1 ln
- T chc cc kha o to cn thit nng cao trnh nghip v qun l cho
nhn vin v ngi lao ng
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Chng 1: Tng quan v cng ty TNHH

Scancom Vit Nam

GVHD: TS. Trn ng Thnh

NHN XT CA GING VIN HNG DN

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