063:

) (Testa , 2002 : 264

Drucker

Management by Objectives

Drucker

) (Selfassessment

03

(Roongrengsuke

Hancock ,1999:78)
& Cheosakul , 2002 : 51 )

(Warech et al., 1998 : 444)

(Lussier , 2005 : 128 )
(Downward )
(Up
(Selfappraisal)
(Roongrengsuke & Cheosakul , 2002 :

Laterally
ward )
50 )

(Bohlander et al . , 2001 : 329 )

(Kreitner & Kinick
,2001:281)
( Carlson , 1998 : 38
)
(Atwarter & Brett , 2005
: 532 )
(Kohn Bentley & Bentley , 2007 : 1)

(Kreitners & Kinick, 2001 :282)

00

 063:


( 063)

(
173
)

--------------- .
. . . - .

(
03
)

( 013)

-Bohlander,George,Snell,S.,and Sherman ,A.(2001), Managing Human

Resource , South Vestrn Colleg , 2ed Ed.p.325.
-Kreitner,R.&Kinick,A.(2001),Organization behavior ,McGraw Hill
/Irwin , p. 281.
Self Appraisal
(Robbins,
)2003:488
) (Noe et al.,2000:302

) (Bohlander et al., 2001 : 326

)(Carlson,1998:45

(Noe
)et al.,2000:302
)(Bohlander et al.,2001:326

)(Carlson,1998:45
01

Peer Appraisal

(Bohlander et al.,
2001:327)

( Noe et al., 2000:361)

(Carlson,1998:46)
(Noe et al.,2000:361)

Subordinates
Appraisal

(Bohlander et al.,2001:326)
(Carlson,1998: 46 ; Robbins, 2003:489)
Customer Appraisal

(Grant Rock)

(AT&T)

(Federal Ex.)

( SMS )

(Bohlander et al.,2001:328)

00

 063:

)(Noe et at.,2000: 303

Manager /

Supervisor Appraisal

)(Bohlander et al.,2001:326

)(Noe et al.,2000:299300

)(Roongrerngsuke & Cheosakul,2002:52 ; MIP,2003:5

Determining The Objective

01

(Levin,2003:1)

(Kreitner & Kinick,2001:282)

(Carlson,1998:41)

Determine The Administration Methodology

( Levine , 2003:3)
Instrument Selection \ development
(Testa,2002:263)

(Kohn- Bentley & Bentley,2007:5)

(Testa,2002: 264 )
Levine ,
2003:2 )
Data Collection

( Testa ,2002:265)
(Levin,2003:2
( Robbins ,2003:488 )
Data evaluation

Gap
( MIP , 2003 : 3)
Taking Action

01

 063:

( Testa ,
) 2002 : 267

) ( Likert
) (Kohn Bentley & Bentley ,2007:5
)264

)(Levine,2002:2

(Top down Feedback

(Multi sources Feedback

06

(Testa,2002:

Ho
Mo

Ho : M

H1
H1 : M Mo

(Testa,
)2002: 264

)Robbins, 2003:489

N = 13
N=1

N = 12

((* )) n = 1 n = 1
n = 3 . n =0 .

07

 063:

N = 13
N=1

01

N = 12

N = 13
N = 12

N=1

00

 063:

N = 13
= N

N = 12

N = 13
N=1

13

N = 12

10

 :063

References
1- Warech , Michael A. , Smither , James W., Reilly , Richard R., Millsap ,
Roger E., and Susanne P. ( 1998) , Self Monitoring and 360 Degree
Ratings , Leadership Quarterly , 9(4) , 449 473 .
2- Lussier ,N . R .(2005) , Human relations in Organizations , Mc Graw
Hill / Irwin .
3- Levin , M .(2003),360 Assessment Where do I Start? Survey connef ,
Inc .
4- Roongrerngsuke , S. and Cheosakul , A. (2002), 360 Degree Feed
back : problems and prospects in Thailand , Sasin Journal of Management ,
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5- Bohlander , George , Snell , Scott , and Sherman , Arthur . (2001) ,
Managing Human Resource , South Western Colley , 2nd ed .
6- Kreitner, R . & Kinik , A. (2001) , Organization Behavior , Mc Graw
Hill , Irwin .
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Multiple perspectives , Popular Government , Winter .
8- Atwater , Leanne E. , and Brett , Joan F. (2005) , Antecedents and
consequences of reactions to development 360 - Feed back, Journal of
Vocational Behavior , 66 , 532 548 .
11

9- Hancock , Thomas S. , (1999) , 360 Degree Feed back : Key to

Translating Air Force Core Values Into Behavioral Change ,Resarch
Rebort Submitted to Air War College , USA.
10- Kohn Bentley , Esther and Bentley , Timothy , (2007) .
Understanding 360 Degree Feed back ,
11- Noe , R., Hollenbeck , J., Gerhart , B., and Wright , P. (2000), Human
Resource Management , Illinois Richard D. Irwin .
12- Robbins , S. P. (2003) , Organizational behavior , Prentice Hall .
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leadership assessment , Leadership & Organization Development Journal
(260 268 ) .

(R

)) ))

.

10

 063:

(R

11