--

EDUCATION
A-PDF Text Replace DEMO: Purchase from www.A-PDF.com to remove the watermark
INDIAN SCHOOL OF BUSINESS (ISB) Apr’ 17 – Apr’ 18
Post-Graduate Program in Management – Intended Majors in Finance and Information and Technology Management
• Blockchain technology evangelist; mentioned in Economic Times article for my work in Bitcoin & Ethereum pool mining
• Selected for DBS Unicorn Program (100+ applicants) to develop financial solutions for small and mid-sized businesses
o Achieved 21% increase in early adopters by designing a DIY solution for DBS bank’s e-payments integration with Tally
• Runner-up in Microsoft’s PM Challenge (59 teams); proposed extensions to Bing Search to cover additional user touchpoints
• National Finalists (10/526 teams) in IIM Ahmedabad’s PM Live: a product management challenge to analyze features in an app
• BTC L&D Coordinator: conceptualized and led “Technomagic”, a weekly case competition, comprising 100+ participants
Mumbai, Aug’ 08 - May’ 12
VIDYALANKAR INSTITUTE OF TECHNOLOGY
Bachelor of Engineering in Information Technology – President of the technical club of student council
• Reduced diagnosis time by 25% (~5 days): Developed a Breast Cancer System; in-use at Tata Memorial Cancer Institute
WORK EXPERIENCE (~5 years of experience in B2B and B2C product development)

Whatfix (Quicko Technosoft Labs Pvt. Ltd.) Bangalore, Dec’ 16 - Apr’ 17

Whatfix provides in-app interactive guides and walkthroughs that help companies ease user onboarding
Product Development: Optimized and upgraded “UI element finder” program on enterprise platforms such as Salesforce, Oracle
• Improved system’s accuracy by 4%; re-engineered it to correctly identify custom UI elements that were previously misidentified
• Achieved 2% ($50k in revenue) boost in user conversion rate by expanding platforms support to advanced UI frameworks
• Attained 24% increase in key user actions per session by giving more control on algorithm’s behavior, improving product adoption
Process Improvement: Led a team of 3 to deliver on-demand customized browser extensions for community and enterprise customers
• Reduced support tickets generated by 14%; delivered a DIY interface for users to generate extensions without technical support
• Expedited time to close a ticket by 20% through setup of over-the-air update mechanism, saving 3 development hours/week

Drivojoy (Mudflap Technologies Pvt. Ltd.) Bangalore, Nov’ 15 - Dec’ 16

Raised $600k in pre-series-A funding, Drivojoy is an on-demand 2-wheeler doorstep servicing fleet that repairs bike at your location
Product Management – (Acting CTO): Managed the entire technology stack (5 products) and engineering team (7 members) at Drivojoy
• Defined the product roadmap to complement the operational model, allowing fulfillment with 90-minute turn-around time
• Negotiated partner deals on platforms like Nearbuy as a marketing strategy to promote discounts, led to $120k+ revenue
• Collaborated with online marketplaces to design APIs for integration with their platform, reducing pay-off time by 23%
Growth & Scale: Achieved 10X (300 to 3000) B2C customer growth generating total revenue of $150K amidst a bootstrapped setup
• Increased revenue by 33% ($40k+) by optimizing service allotment algorithm to improve mechanic utilization by 37+%
• Conceptualized a new revenue stream “Annual Maintenance Subscriptions” that generated an additional revenue of $17k+
• Programmed crawlers and web-scrappers to target users from ads platforms like OLX and Quikr, generating 35% new leads
• Achieved 67% growth in organic users by devising SEO strategies; drivojoy.com ranks #1 on Google for ‘bike repair’ keywords

HCL Technologies Chennai, Jan’ 14 - Nov’ 15

Product Development: Worked as a part of 5-member team in the development and maintenance of Adobe printer software for Xerox
• Re-engineered the design of legacy printers to allow printing on 5-colors (CMYK-X) for a product, generating $14mn in revenue
• Certified as “Subject Matter Expert” in printing domain; conducted training sessions for on-boarding of new joiners
• Promoted to Lead Engineer in a span of 18 months and received the Live Wire award (top 1%) from clients for exceptional support

Smart Enterprise Resource Manager (SERM) Mumbai, Jul’ 12 - Present

Entrepreneurial Venture: Developed easy-to-use cloud-based and standalone ERP solution for small and medium businesses
Leadership & Management: Gathered requirements from stakeholders in operations, sales and accounting to the define business and
functional specifications and to identify difficulties faced in existing alternatives like Tally, Quickbooks and Zoho
• Operated autonomously in all facets of business: product development, strategic planning, sales, marketing and branding of SERM
• Led a team of 2 developers and 3 customer success personnel to deliver software updates and implement customizations
Achievements: Developed an intuitive user interface with local lingual support for semi and un-skilled workforce to operate with ease
• Generated total revenue of $35k from 56 organizations in a span of 18 months with current annual recurring revenue of $12K
• Developed a single-click solution for tax calculations, allowing firms to generate tax returns for government filing from SERM
• Priced 20% less than Tally, SERM has inventory, financial and tax accounting, sales and procurement management modules
ACHIEVEMENTS AND PERSONAL INTERESTS
• Level 3 flute player with experience on performing at various events at school, college, university and corporate level
• Supported waste segregation initiative in Chennai and in Bangalore in coordination with local startups and local authorities
• Captained the winning team at the HCL corporate cricket tournament and junior college University cricket tournament