Bindu H S

Portfolio | binduhs2016@gmail.com | +91 8073699623

Education
BITs School of Management (Bits Pilani), Mumbai, India Graduating Apr’24
Master of Business Administration
Coursework: Consumer Behavior, Business Analytics, Digital Business and Innovation, Design Thinking, Building E-commerce
The National Institute of Engineering, Mysore, India Aug’16 – Aug’20
B.E in Electronics and Communication Engineering (Top 10% of graduating class) CGPA 9.34/10

Professional Experience
TTEC Digital – Product Management Intern Apr’23 – June’23
• Conceptualized a coaching module for 50000 employees worldwide with the redevelopment of the Metric pay-for-
performance application, deployed across multiple business units
• Crafted User journey Maps synthesized from 20+ user interviews & 50+ surveys, uncovering the pain points of MVP1
• Developed actionable Jira Stories, ensuring ease of collaboration, and tracking among the development and design teams
• Presented product prototype, user research, design thinking process to Executive Director & Senior Leadership Teams

Accenture – Associate Software Engineer Oct’20 – Aug’21

• Developed and launched 'Document Flow Manager (DFM)’ - a web-based workflow tool integral to the procure-to-pay
process(P2P) for efficient client invoice management
• Boosted efficiency and issue resolution by 6x for the clients by implementing a multi-tenant upgrade process
• Shipped new Change Requests for leading consulting firms across 3 countries, addressing location and cost variations
• Collaborated with clients and architects for requirement gathering, analysis, and PRD for developing the DFM
• Trained 30+ client employers on navigating and effectively using the structured DFM tool for the seamless operations

Skills
Product Management (PMI)| Product Analytics(Pendo) | SQL | Miro | Trello | Jira | Figma | Power Bi | Tableau | SPSS Statistics

Academic Projects
Startup Challenge – Polo Mar’23 – Sept’23
• Won best pitch award for Polo – a group travel planner and itinerary creator app, judged by 4 venture capitalists
• Designed a group decision-making algorithm based on pain points synthesized from 200+ Travel enthusiasts
• Designed 5+ features on Figma & tested MVP with 10+ groups: 3x reduction in decision time & Satisfaction Score: 92/100

Social Live Project– Aaji Care Oct’22 – Jan’23

• Assessed data management system gaps through user interviews, business requirements & conducting market research
• Identified and recommended an optimal Enterprise Resource Planning (ERP) system from a pool of 10 options,
resulting in an 80% cost reduction compared to the initially quoted budget of $10 Million

Machine Learning Project- Pseudonymization of Data to Ensure Confidentiality June’19 – Apr’20

• Developed a secure data (text & image) anonymization system using Natural Language Processing and General
Adversarial Neural Networks to protect user privacy and confidentiality | Selected for NIE-CRD Research scholarship
among 30 + teams

Publication
Presented and published the technical paper on “Pseudonymization of Data to Ensure Confidentiality “at the International
Conference on Computational Intelligence, Data Science, and Cloud Computing, IEM-ICDC 2020 Proceedings.pdf

Positions of Responsibility
• Product Management Club – Co-founder & leader | Spearheaded 10+ events | Led a team of 8 in crafting newsletters
• NIE IEEE Student Branch – WIE Secretary (1/13 selected among 800+ students) | Orchestrated 30+ technical events with
a footfall of 1000+ students over 2 years | Our Team was awarded “Outstanding Large Student Branch” triumphing over
140+ registered student branches

Awards and Achievements

• Rewarded with Champ of the Factory and Quality Star (Accenture) for innovative and high-accuracy deliverables
• Won 3rd place in PM school’s case challenge focused on improving EATCLUB’s customer acquisition and retention
• Won 3rd Place in level-3 National Level Abacus Competition